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Addons & Custom Features – WooCommerce Bookings and Appointments FAQs

    Enhance booking capabilities with add-ons or custom development

Questions in this section:

After purchasing the add-on package, what is the process to get it customized for my needs? Will I have a Zoom meeting with your team?

After purchasing the addon, you should provide your specific customization requirements via email for evaluation. If further customization is required beyond the base addon, there may be additional charges, and the team will assess feasibility before quoting. Zoom meetings can be arranged to discuss requirements, but inclusion of all requested customizations depends on technical feasibility.

After purchasing the Custom Booking Interval Add-on as part of the customization package, how do I receive the plugin?

Once your purchase of the Custom Booking Interval Add-on is verified by the PluginHive team, the add-on will be provided to you within 1–2 business days as a zip file. The team will contact you with updates regarding the verification and delivery status. If you encounter any delays or have questions about your order, you can reach out to PluginHive support with your order details for further assistance.

Are paid customizations guaranteed to be included in future plugin releases or reimbursed if they become standard features?

Paid customizations are developed specifically for the requesting customer’s unique requirements and are non-refundable. There is no guarantee that such custom features will be incorporated into the core plugin or that the customization cost will be reimbursed if the feature becomes standard in the future. Historically, the inclusion of custom-developed features into the main plugin is rare, as most are tailored to very specific business use cases.

Are the recurring and non-adjacent booking add-ons compatible with the Custom Booking Interval add-on? Can customers book fixed intervals like a half-day every Monday for several weeks?

The Custom Booking Interval Add-on is compatible with both the recurring and non-adjacent booking add-ons. This allows customers to book fixed intervals (such as a half-day) on multiple non-consecutive dates (e.g., every Monday for four weeks) or consecutive dates as required.

Are there any discounts available for long-term PluginHive customers who wish to purchase an upgraded license package?

As a gesture for long-term customers, PluginHive can offer a flat 20% discount on the purchase of a new 5-site license package. If you are interested in utilizing this discount, you can request a coupon code from the PluginHive support team before making your purchase.

Are there any limitations when using the "Customise Maximum Bookings Per Slot" addon?

Yes, the "Customise Maximum Bookings Per Slot" addon cannot be used if you have already added "Assets" to your bookings setup. If you need slot-specific capacities and are using Assets in your configuration, this addon will not be compatible. Please review your current setup before purchasing.

As a workaround for not allowing date ranges, can I create multiple custom intervals (e.g., 2-days, 3-days) so customers can select these as fixed options?

Yes, you can create as many custom intervals as you need using the Custom Booking Interval Add-on. For example, you can define 2-day, 3-day, or 4-day fixed intervals, giving customers the flexibility to select from predefined multi-day booking blocks.

Can a vendor plugin or any third-party plugin be used with PluginHive to assign or restrict booking reservation management to certain administrators by product?

No, it is not feasible to create WordPress users or manage reservation calendars per product through any vendor plugin alongside the PluginHive Bookings and Appointments plugin. User creation and permission management are functions of WordPress core, not PluginHive or vendor plugins. Currently, there is no direct integration or feature within PluginHive or popular vendor plugins to assign reservation management by product to specific users or vendors. For specialized workflows, custom coding or third-party solutions outside of PluginHive may be required.

Can customers add products directly to the cart from the results displayed by the Availability Search Widget addon?

Yes, with the Availability Search Widget addon activated, customers can select a product that meets their date criteria and add it directly to the cart without needing to visit the individual product page.

Can customers be notified or reminded via email about upcoming payment deadlines for their deposits or balances?

Email reminders for deposit payments are not included in the core PH WooCommerce Deposits plugin. However, with the paid add-on "Reminder emails for percentage deposits," you can send automated email reminders to customers about upcoming or overdue payments based on your configured schedule. This is a custom add-on and is available for purchase as part of PluginHive’s customization package. More details on setup are provided here: https://www.pluginhive.com/knowledge-base/woocommerce-deposits-addons-reminder-emails/

Can customers be restricted to booking only between the 1st and 7th of each month, or set booking recurrences for a duration (e.g., 6 months) rather than a set number of times?

Currently, the PluginHive Bookings and Recurring Bookings plugin does not offer the following options:

  • Restricting customer booking date selection to only the 1st to 7th of each month.
  • Configuring bookings to recur for a specific duration (such as 6 months) instead of a fixed number of occurrences.
Both of these feature requests are not available at present, and there is no configurable workaround within the plugin for these requirements.

Can I access or modify the database used by the Product Add-on plugin, and can I change the data displayed under the Bookings plugin “All Bookings” page?

It is not recommended to access or directly modify the Product Add-on plugin’s database values, as this can affect plugin functionality and may impact existing bookings. The Bookings plugin and the Product Add-on plugin operate independently and there is currently no built-in option to display Product Add-on details within the “All Bookings” page of the Bookings plugin. However, you can access the associated booking's order page, where you are able to view the additional details collected through product add-ons. Any combining or custom display of this data would require custom development outside the standard plugin capabilities.

Can I add a function or custom code to assign an additional custom role for Booking system access in the PluginHive WooCommerce Bookings and Appointments plugin?

It is not recommended to add custom code to the plugin to assign capabilities to custom roles, as making such modifications may lead to unexpected behavior. PluginHive does not support issues or troubleshooting related to custom code or modifications to their plugin. It is advised to use the standard roles provided by WordPress for managing access.

Can I add a workflow for document verification, requiring a user to verify certain documents before booking an asset?

Document verification is not supported within the Bookings plugin. If you require users to verify specific documents before booking, you would need to use a third-party plugin or develop a custom workflow outside of the Bookings plugin’s capabilities.

Can I add food and drink options as add-ons to the booking, and can customers select any quantity?

Yes, you can offer food and drink options as add-ons by using the plugin’s "Booking Resource" feature, which allows you to add extra selectable options (such as food and drinks) for each booking. If you require multiple or more advanced addon options and custom fields, the PH WooCommerce Product Addon plugin integrates with the Bookings plugin to provide additional functionality for adding and managing product extras.

Can I add my own filter to the WooCommerce shop page to differentiate and display sale and rental products when using the PluginHive Bookings plugin?

Yes, you can create and implement your own filter to differentiate between sale and rental products on the shop page while using the PluginHive Bookings plugin. Adding such a custom filter will not affect the core functionality of the plugin. However, as this is considered custom work, PluginHive cannot guarantee the outcome or provide support for the implementation of the filter. Proceed with customizations carefully, and thoroughly test any changes to ensure they do not interfere with your site's performance or plugin features.

Can I allow customers to select only the start date for fixed-duration passes (such as 7-Day, 10-Day, 1-Month, 3-Month) without letting them pick the end date, and also ensure bookings do not start or end on unavailable days like weekends?

Yes, this is possible with the PluginHive WooCommerce Bookings & Appointments plugin, but it requires an additional setup. You will need two custom paid add-ons:

  1. "Book Dates Across Unavailable Days" add-on: Allows bookings to automatically skip unavailable days (such as weekends).
  2. "Custom Booking Interval" add-on: Enables you to set fixed booking durations so that customers only select the start date, and the end date is calculated automatically based on the pass type (e.g., 7-Day, 10-Day, 1-Month, 3-Month).
To fully meet your requirement—so both add-ons work together, and bookings cannot start or end on weekends—you need a customization service to ensure their compatibility. This is a custom development scope, and pricing is provided upon request. Once implemented:
  • Customers select a single start date.
  • Only available (working) days can be selected for the start date.
  • The system automatically skips weekends for the duration of the pass.
  • The booking cannot start or end on weekends.
For setup, you would:
  • Purchase the Bookings & Appointments plugin.
  • Add both required custom add-ons.
  • Request PluginHive team assistance for integration and setup guidance.

Can I automatically block availability for associated rooms or the whole house when either is booked, such as blocking all rooms if the whole house is reserved, or vice versa?

Yes, this is possible with the "Block Product Availability Based on Other Bookings" custom add-on.

  • When one product (e.g., the whole house) is booked, the add-on will block associated products (e.g., rooms) for that period, and vice versa.
  • This is a custom paid add-on, priced at $200 (non-refundable).
  • The add-on handles linked product availability, preventing double bookings of the same asset.

Can I automatically send additional documentation to customers immediately after they purchase a booking slot with this plugin?

The WooCommerce Bookings & Appointment plugin does not have a built-in feature to send additional documentation automatically after purchase, aside from reminder and follow-up emails. Any other order-related emails, such as sending documents or attachments right after purchase, are managed by WooCommerce’s own email system and not by the bookings plugin. For sending documentation automatically, you may need to use WooCommerce's built-in email options or another plugin specifically designed for sending custom attachments or files upon order completion.

Can I configure booking slot rules for only the 2nd Wednesday or the last Wednesday of the month using the PluginHive add-on, or does it only allow selection of all Wednesdays?

The PluginHive add-on allows you to define booking slot rules by selecting the month, day of the week, and time range. However, it does not support choosing only a specific week within a month (such as just the 2nd or last Wednesday). The rules apply to all instances of the selected day within the specified month. To set up more selective rules such as "only the 2nd Wednesday" or "last Wednesday," additional customization beyond the current scope of the add-on would be required.

Can I display the appropriate number of input fields to collect participant details (name and social security number) for each bed booked, and do I need the PH WooCommerce Product Addons plugin to collect this extra information?

The PH WooCommerce Product Addons plugin allows you to add extra product options such as input fields (text, numbers, etc.) to your WooCommerce products. However, it does not support dynamically increasing the number of input fields based on the quantity (number of beds booked). Additionally, while you can use Product Addons to collect extra information, the plugin does not provide a way to export participant details collected via these addon fields. If you require dynamic input fields based on quantity and need to export that data, you may need to seek an alternative solution or develop a custom feature.

Can I get an extension or a new coupon code for purchasing the plugin?

Yes, you can receive a new coupon code for your purchase. For example, here is how it will be shared: you will be provided with a coupon code, a validity period (e.g., valid till 2024-11-11), and the email address allowed for the purchase. If you need a new or extended coupon code, please contact PluginHive support with your purchase request and associated email address.

Can I have a demo for 10 days with all the features of the PluginHive WooCommerce Bookings and Appointments plugin?

A 10-day demo is not available for the PluginHive WooCommerce Bookings and Appointments plugin. However, you can purchase the plugin, test all features, and if it does not meet your requirements, request a refund within 30 days. The purchase is covered by a 30-day refund policy, allowing you to evaluate the plugin risk-free. If you have further questions during your trial period, the PluginHive team is available to assist.

Can I import existing or future bookings (such as 540 bookings) into the WooCommerce Bookings & Appointment plugin all at once using CSV or another bulk method?

Currently, the WooCommerce Bookings & Appointment plugin does not include an import feature for bookings. All bookings need to be added manually into the system. There is no built-in functionality to import bulk bookings from a CSV or other file formats at this time. If you wish to explore the plugin’s capabilities, you can visit the demo website here: https://woocommercebookings.pluginhive.com/custom-shop.

Can I offer discounts automatically when a customer selects a range of dates (for example, more than 3 days)?

The Availability Search Widget addon does not support providing automatic discounts based on the selected date range. This feature is not currently available.

Can I request a custom-paid personalization for a dashboard or report showing daily remaining availability for each product throughout the year, and set up alerts when a product reaches zero availability on a certain date in the WooCommerce Bookings & Appointments plugin?

Custom features like a detailed daily availability report and alerts for zero availability can be developed as a paid customization for the WooCommerce Bookings & Appointments plugin. Paid customization packages start at $500 and pricing may vary based on the complexity after a full evaluation of your request. These customizations are non-refundable and are only available after purchasing the Bookings plugin and confirming that it meets your needs. If you are interested in proceeding with a paid customization, you should purchase the plugin first and then discuss your specific requirements with the PluginHive team to receive a detailed quote and timeline.

Can I retroactively associate my client’s account with my PluginHive affiliate account if I made purchases before becoming an affiliate?

If you would like to associate your client’s account with your affiliate account after making purchases, PluginHive will forward your request to their concerned team. The team will contact you regarding affiliate matters to provide further assistance.

Can I see a demo of the WooCommerce Bookings & Appointments plugin to check its features before purchasing?

Yes, you can explore the features of our WooCommerce Bookings & Appointments plugin by visiting our demo website: https://woocommercebookings.pluginhive.com/custom-shop. This demo will allow you to experience the plugin’s functionalities before making a purchase decision.

Can I see a working demo of the WooCommerce Bookings & Appointment plugin?

Yes, you can see a working demo of the WooCommerce Bookings & Appointment plugin by visiting the following link: https://app.instawp.io/public/launch?d=v2&t=woocommerce-bookings-and-appointments-plugin. This demo allows you to explore the features and functionalities of the plugin in a test environment.

Can I send reminder payment emails for deposit balances to another recipient (e.g., a staff member) in addition to the customer?

At this time, the PluginHive Deposit plugin and its available custom addons do not provide a built-in option to redirect or CC reminder emails to additional email addresses beyond the customer. Reminder payment emails are only sent to the customer who booked the product. If you require reminder emails to be sent to other recipients such as staff or administrators, this will require a custom development solution. You can reach out to PluginHive support if you're interested in discussing a paid customization for this feature.

Can I set up a demo store to test the Block Product Availability Addon with the Bookings plugin?

It is not feasible to provide a demo site specifically for the Block Product Availability Addon with the Bookings plugin. This is because the Block Product Availability Addon is a custom paid add-on tailored to each customer’s specific business requirements, and the configuration can vary significantly. As a result, PluginHive does not offer demo sites or trial versions for custom addons. For further details about the functionality of the addon, you can refer to the documentation at: https://www.pluginhive.com/knowledge-base/woocommerce-bookings-addons-block-product-availability/.

Can I set up the booking calendar so that customers can book multiple days, including non-consecutive dates, for lessons?

Yes, you can enable multiple non-adjacent bookings using the "WooCommerce Multiple Non-Adjacent Bookings Add-on." This addon works alongside the WooCommerce Bookings and Appointments plugin, allowing customers to select and book non-continuous dates and times in one booking process without needing to add each slot separately to the cart. This add-on is not standalone and must be used with the core Bookings and Appointments plugin.

Can I test and configure these booking scenarios before finalizing the purchase?

Yes, you can try out the demo of the WooCommerce Bookings and Appointments plugin to explore its features and ensure it matches your requirements. If you proceed to purchase and the plugin doesn't fulfill your needs, PluginHive offers a 30-day refund policy for the base plugin. Note that the "Booking Cost Adjustment" add-on is non-refundable.

Can PluginHive add functionality to allow a single booking to be linked to, and deduct inventory from, multiple assets?

Currently, the plugin does not support linking a single booking to multiple assets or deducting from more than one asset per booking. For requests regarding future functionality or enhancement of asset management features, it is recommended to submit a feature request to PluginHive support, who can consider it for future development. For immediate needs, consider discussing your business requirements with the support team for possible alternate configurations or workarounds within the plugin’s existing capabilities.

Can PluginHive add several extra ‘Booking Notes’ text area fields in the core Bookings and Appointments For WooCommerce plugin, and are these searchable or exportable?

The core plugin does not provide the option to add multiple extra ‘Booking Notes’ fields or natively search/filter/export by these fields. While the Product Addons plugin allows collecting additional information, such data is not included in the default booking export. To achieve this functionality (adding extra fields, making them searchable, or including them in exports), a custom development service is required.

Can PluginHive develop a custom feature that allows customers to log in and update their own booking information?

PluginHive's current solution does not allow end customers to update their bookings from the My Account page; only Admins can modify bookings through the backend. However, PluginHive can assess the feasibility of developing this capability as a custom solution. Due to the complexity, the cost for such customization may exceed USD $1000, and customization packages are non-refundable. If you're interested in pursuing this, it's recommended to first review the existing booking plugin and its features. After familiarizing yourself with the current capabilities, further discussions about the custom solution can be arranged.

Can PluginHive develop a custom solution to automatically add a security deposit product to the WooCommerce cart, with the quantity matching the number of booking participants for each booking?

Yes, PluginHive can develop a custom addon for this functionality. The custom solution will automatically add a specified security deposit product (created as a simple WooCommerce product) to the cart whenever a bookable product is added. The deposit product's quantity will match the number of participants (boats) selected in each booking. For example, renting 2 boats will add 2 deposit units; booking additional time slots will result in additional security deposit products being added per booking. This logic applies to all bookable products in your store. If a customer adds or removes bookings, the addon will automatically adjust or remove the deposit product as necessary. The deposit product in the cart will be non-editable by the customer and can only be removed if the associated booking is removed. The cost for this customization is $750, with an estimated delivery time of 25 business days from the date of purchase. All customizations are non-refundable, and requirements are finalized before work begins.

Can PluginHive implement a customization to allow both global and product-level availability rules to be combined, and what is the process for this?

PluginHive offers customization packages starting at $400, with the final cost and timeline determined after assessing the feasibility of your specific request. To proceed, you should provide a clear and detailed description of the exact functionality you require, as no changes will be made after the customization is finalized. Please note that all customizations are non-refundable. If you wish to move forward, contact PluginHive support to discuss your requirements and receive a formal quote and timeline.

Can PluginHive provide custom solutions to add features such as per-participant duration or product-specific hiding of the end time? How much might this cost?

PluginHive offers custom paid solutions for requirements such as dynamically increasing booking duration per participant or hiding booking fields for specific products. Custom solutions start from $500, and the final quote will depend on the feasibility and specific development required for your request. If interested, you can contact PluginHive to discuss your requirements and obtain a detailed quote.

Can the "Book Dates Across Unavailable Days" addon for WooCommerce Bookings and Appointments be used to ensure that weekends (Saturdays and Sundays) are not bookable as rental or end dates for rented containers?

Yes, the "Book Dates Across Unavailable Days" addon allows you to set specific days, such as Saturdays and Sundays, as unavailable for both rental start and end dates. This ensures that your customers cannot select weekends as the pickup or drop-off dates when renting containers over several consecutive weeks. The addon is developed for customized use cases and works in conjunction with the WooCommerce Bookings and Appointments plugin.

Can the 'Availability Search Widget' addon be inserted on any WordPress page?

The Availability Search Widget addon can be added to your Website’s Home Page, Shop Page, and Category Pages. It is not currently supported on all WordPress pages, such as individual custom pages or posts.

Can the Booking Buffer feature be used with the Multiple Non-Adjacent Bookings add-on to automatically block other time slots when one slot is booked?

The Booking Buffer feature cannot currently be used when the booking period is set to "Multiple Non-Adjacent Dates with block of" in conjunction with the WooCommerce Multiple Non-Adjacent Bookings add-on. This limitation exists due to the complexities involved in managing buffer logic for multiple, non-continuous booking blocks. Therefore, if you offer 30-minute booking slots and allow customers to select non-adjacent days, you will not be able to automatically block the remaining slots for that day using the buffer feature. At present, this functionality is unavailable, and there is no workaround within the current plugin capabilities.

Can the font and color of a specific line or text (as referenced in the picture) be adjusted or made bold in the PluginHive plugin?

No, it is not possible to edit the font and color of the specified text or line in the PluginHive plugin. This customization option is not supported. If you have further questions or need assistance with other features, please contact support.

Can the PH WooCommerce Product Addons plugin be used to specify separate participant quantities for additional resources or activities, apart from the main bookable product?

The PH WooCommerce Product Addons plugin allows you to add custom fields and extra options on your WooCommerce product pages; however, it does not support specifying a quantity for additional resources or activities that works independently from the main bookable product's participant count. If you require the ability to set separate quantities for add-ons or activities, you would need to use a third-party plugin or consider paid customization.

Can the plugin be customized to offer features not currently available?

Yes, PluginHive offers customization services starting from $500 to implement additional features that are not available in the current version of the plugin. If you require a specific functionality, contact PluginHive to discuss your requirements and initiate the customization process.

Can the plugin restrict a customer to only one booking per day so they cannot book both the morning and afternoon slots on the same day?

By default, the WooCommerce Bookings & Appointment plugin does not restrict users from booking more than one slot in a single day. If you require this functionality—limiting customers to only one booking per day (i.e., they cannot reserve both morning and afternoon slots)—this is only possible through custom development. PluginHive offers paid custom development services starting from $500 (non-refundable) to add such features. If you are interested in custom solutions, you can contact their team to discuss feasibility and requirements.

Can the PluginHive Bookings & Appointment plugin send pre-booking email reminders to customers?

Yes, the PluginHive Bookings & Appointment plugin includes features to send reminder and follow-up emails to customers for their bookings. Email notifications can be configured to alert customers prior to their appointment, helping reduce no-shows.

Can the PluginHive plugin block dates at the product category level?

The native functionality of the PluginHive plugin does not support blocking dates at the product category level. Blocking dates for entire product categories would require additional customization beyond standard plugin features. If this is a required functionality, it would be necessary to request a custom development or explore third-party solutions that offer this capability.

Can the pre-selection and button features of the search widget be used on pages other than the Home page, such as custom or shop pages?

No, the current implementation only supports pre-selection of dates and display of both "Book Now" and "View Product" buttons when the search is performed from the Home page. It is not possible to enable this feature on other pages or on custom pages at this time.

Can the Recurring Bookings and Multiple Non-Adjacent Bookings add-ons be combined to allow customers to select different slots each week and have the booking recur automatically?

It is not possible to combine the Recurring Bookings and Multiple Non-Adjacent Bookings add-ons for a single bookable product. Each add-on serves a different purpose:

  • The Recurring Bookings add-on allows customers to book the same slot(s) on a recurring weekly schedule (e.g., every Monday 8–9am), but all slots must be booked under a single day and time for the recurring schedule.
  • The Multiple Non-Adjacent Bookings add-on allows customers to select multiple, different slots in a week, but does not support recurrence (the recurring feature is not available when multiple, non-adjacent slots are booked).
As a result, you cannot set up a product where customers pick several different weekly time slots and have the selection automatically recur every week.

Can the Search Availability feature be customized further to enable placement in different locations, such as above the products list, when using a specific theme or builder?

Customizing the placement of the Search Availability feature beyond your theme's designated widget areas requires either:

  • Modifying your theme or template files to register additional widget areas in your desired location (such as above product listings).
  • Using a compatible page builder or plugin that provides shortcode or widget injection features for more granular control.
  • For advanced customizations, it's recommended to work with your developer or consult PluginHive support for guidance based on your site's specific structure and requirements.

Can the WooCommerce Bookings & Appointments plugin export booking information including day, from/to time, customer email, customer name, customer phone, customer address, product, and total for each booking?

The WooCommerce Bookings & Appointments plugin allows exporting booking data including the booking day, from and to timings, customer email, customer name, customer phone, product name, and booking total in a CSV file. However, the customer address is not included in the export. The export feature is compatible with the PH Product Addon plugin, but that serves a different purpose and does not add customer address to the booking export. If exporting the specific fields mentioned (except for customer address) meets your requirements, the plugin will fulfill your needs.

Can the WooCommerce Bookings and Appointments plugin and the Search Widget Addon be purchased together as a discounted package?

While there is no standard bundled package combining both products at a discounted rate, a custom offer can be provided. For example, a 50% discount on the Custom addon "Availability Search Widget" can be extended, allowing you to purchase the addon for $100 (instead of $200) and the Bookings plugin for $99, totaling $199 for both products. The custom addon is non-refundable, so it is recommended to review its functionality and ensure it fits your business needs before purchasing. Details about the addon's features and supported page types can be found [here](https://www.pluginhive.com/knowledge-base/woocommerce-bookings-availability-search-widget/). Discount code arrangements are handled on a case-by-case basis.

Can users choose different booking intervals (e.g., 30, 60, 90 minutes) within the single Search Availability engine for all products, using the Custom Booking Interval add-on?

No, currently the search availability engine does not support allowing users to select custom booking intervals (such as 30, 60, or 90 minutes) within the search process, even with the Custom Booking Interval add-on. Users must search based on the predefined time interval set for the Search Availability, and cannot select a different interval during this step.

Can we create a demo site to test the plugin's features before purchasing?

Yes, you can create a demo site and test the WooCommerce Bookings & Appointments plugin using this link: https://app.instawp.io/public/launch?d=v2&t=woocommerce-bookings-and-appointments-plugin. This allows you to fully explore the plugin’s functionality and ensure it meets your requirements before making a purchase.

Could a web developer implement changes to the calendar display, such as using different product colors, even if it’s not supported by the plugin?

Yes, a web developer may add features such as different colors for each product on the bookings calendar. However, this type of customization is not covered by PluginHive’s plugin functionality and would require custom development work.

Do I need to contact my theme (Flatsome) support or PluginHive to get the snippet or for further assistance implementing the hook?

PluginHive provides a filter hook intended for site owners or developers to customize file loading as needed. While PluginHive does not offer custom code support beyond providing the hook and an example, you do not need to contact your theme support for this. Using the sample code provided, you or your developer can ensure compatibility between the Bookings plugin and your custom-built or page builder-created pages.

Do I need to purchase the WooCommerce Bookings and Appointments plugin to use the Participant Groups Add-on, and is the add-on refundable?

Yes, the WooCommerce Bookings Participant Groups Add-on is not a standalone product; it requires the WooCommerce Bookings and Appointments plugin to function. The add-on is a custom paid extension priced at $250 and is non-refundable. It is recommended to purchase and test the main WooCommerce Bookings and Appointments plugin first, as it comes with a 30-day refund period. Once you confirm the main plugin meets your requirements, you can proceed to purchase the Participant Groups Add-on as needed.

Do you offer customization services for the WooCommerce Booking and Appointments plugin for an extra payment?

PluginHive does provide customization services for the WooCommerce Booking and Appointments plugin if the requested feature is feasible to implement. To assess your requirements, you need to share your specific business case and expectations. The team will review your needs and confirm whether the requested customizations can be accommodated.

Does disabling the Time Zone Conversion option prevent time discrepancies or confusion with booking slots for international customers?

Disabling the Time Zone Conversion option ensures that all booking times are shown in the store’s default time zone for all users, no matter where they are located. This removes the possibility of a time difference appearing between what the customer sees and what the admin sees, reducing confusion when managing bookings from customers in different time zones. If you prefer all customers to make bookings according to your local (store) time, it is better to turn off this feature.

Does PluginHive offer customization services if a required feature is missing from the plugin?

PluginHive offers paid customizations for the WooCommerce Bookings And Appointments plugin if the required development is feasible and falls within the scope of the plugin. If a feature is not available by default, you may contact PluginHive to discuss your requirements; if possible, a paid customization can be arranged. Otherwise, you may consider handling the additional development independently.

Does PluginHive offer features for allowing users to log in to a "my page" to upload their items, set prices, and create barcoded labels for tracking in-store sales?

No, the PluginHive Bookings plugin does not support functionality for providing users with personalized login pages to upload products, manage prices, or generate barcoded labels for in-store sales tracking. These requirements, including inventory management, barcode label generation, and multi-vendor capabilities, are not part of PluginHive's feature set. WooCommerce core handles basic user account ("my page") functionality, but not advanced features like item uploads or barcoded label generation. For extended product customization, you may review the WooCommerce Product Add-ons plugin, but fulfilling all requirements will likely require additional or third-party solutions.

Does PluginHive support applying discounts based on the difference between the booking date and the appointment date (i.e., offering discounts for bookings made in advance)?

Currently, PluginHive does not have a built-in feature that allows you to set discounts automatically based on the gap between the booking date and the appointment date (e.g., early-bird discounts for advance bookings). Implementing such functionality would require custom development.

Does PluginHive’s WooCommerce Bookings and Appointments plugin support features like call center integration, reporting system, or damage reporting?

PluginHive’s WooCommerce Bookings and Appointments plugin does not offer support for inbound/outbound calls, call center and VoIP integration, advanced reporting systems, or damage reporting functionalities. To achieve these features, you would need to explore additional third-party plugins or consider custom development for integration with your platform.

Does the Bookings and Appointments plugin offer a waitlist function for when bookings reach full capacity?

The Bookings and Appointments plugin does not currently include a waitlist functionality. There are no separate add-ons or compatible solutions available from PluginHive at this time to address this feature. If you require this capability, you may need to explore third-party waitlist plugins for possible integration, or consider custom development.

Does the PluginHive Bookings plugin log all emails sent via the booking reminder setting so I can see a list of sent emails and their times?

The Bookings plugin includes email functionality, but it does not maintain a log of sent emails. Currently, there is no feature to view a list of all emails that have been sent or the times they were sent.

Does the PluginHive Product Addon plugin offer a date picker field for collecting a customer’s date of birth on the product page?

Yes, the PluginHive Product Addon plugin provides an option to add a date picker field on your product page. This feature allows customers to easily select their date of birth or other relevant dates while making a booking or purchase. You can configure this custom field easily from the backend and it will display as a date picker on the front end for your customers.

Does the Resource Quantity Add-On support inventory management and multiple resources?

The Resource Quantity addon only supports a single resource and does not include inventory management functionality within the plugin. While you can set a maximum limit per booking, the addon cannot be applied to multiple resources at once. If you require support for multiple resources or a custom solution for inventory management, PluginHive offers custom paid addons (starting at $500) that can be developed to match your requirements.

Does the Search Widget add-on for WooCommerce Bookings & Appointments still exist?

The Search Widget add-on has been discontinued. However, the search availability feature is now included within the main WooCommerce Bookings & Appointments plugin itself. For guidance on displaying the bookings search availability widget, refer to this knowledge base article: https://www.pluginhive.com/knowledge-base/display-woocommerce-bookings-search-availability-widget/?srsltid=AfmBOorWrDAi_XhrzmxVVEpydiF3v0_ZuhDuEpN_zOzxiakzeTqwm-vY

Does the single Search Availability engine for all products work with the Recurring Bookings add-on, allowing recurring bookings similar to individual product searches?

Yes, the Recurring Bookings add-on is fully compatible with the in-built "Availability Search" feature. Users can make recurring bookings via the Availability Search, similar to what is available for individual product searches.

Does the WooCommerce Bookings & Appointment plugin offer SMS notifications or reporting features?

The plugin does not include SMS notifications or reporting features. Notification reminders are sent via email only.

Does the WooCommerce Bookings And Appointments plugin have a waitlist feature or integrate with waitlist plugins to allow customers to register if a date is fully booked?

The WooCommerce Bookings And Appointments plugin does not have a built-in waitlist feature, nor does it currently integrate with any third-party waitlist plugins to provide this function.

Does the WooCommerce Bookings and Appointments plugin require compatibility with a specific WordPress theme to work properly?

The plugin is compatible with popular themes such as Avada, Flatsome, WoodMart, Astra, Elementor, and Divi. While the plugin has not been specifically tested with the Orpheus – Karaoke Bar & Club WordPress Theme, it is generally compatible with WooCommerce-supported themes. If you are using a different theme, ensure that WooCommerce itself works correctly, and you can use the plugin’s booking features as long as you use compatible templates or add the shortcode as described above.

Does the WooCommerce Bookings plugin include the "Auto-select first available time" feature, or is there an extra cost for this functionality?

The "Auto-select first available time" feature is not included in the standard WooCommerce Bookings plugin. This functionality is available as a separate custom paid addon called "Auto Select Available Time of the Date," which costs $200 and is non-refundable. If you are interested in this feature, it is recommended to share your specific business case and requirements with PluginHive to ensure the addon suits your needs.

Does the “Book Now” button pre-select the dates chosen in the search widget when navigating to the product page?

The plugin is designed so that when you perform a search from the Home page using the Search Availability Widget and then click "Book Now" or "View Product," the dates you selected in the search will be pre-filled on the product booking form. However, this pre-selection feature only works when using the Home page for the search. If you use the Shop or another custom page, this functionality will not work and the customer will need to select dates again.

Does your plugin allow for customizable booking options such as age groups and required fields (e.g., child’s name, age, specific needs)?

Yes, you can use the Participants feature to set different age groups (such as 3-5 years or 6-10 years). For collecting required fields like the child’s name, age, and specific needs, our Product Addons plugin can be integrated alongside the Bookings plugin to gather and manage this data during the booking process.

Has the Search Availability feature's functionality changed after it was integrated into the main plugin?

The Search Availability feature, now built into the WooCommerce Bookings and Appointments plugin, maintains the same core functionality as the previous add-on. However, the built-in search is currently an experimental feature and may not function as expected in all scenarios. Placement limitations often relate to your theme's widget areas, not changes in plugin functionality. If you encounter issues or require a specific layout, consider communicating these specifics (ideally with a staging site and example video) to PluginHive support for tailored assistance.

How are customization requests for the WooCommerce Bookings And Appointments plugin managed and charged?

Customization requests can be considered based on their feasibility. After analyzing your requirements and determining if the requested development is achievable, the customization process and charges will be discussed and proceeded with accordingly.

How can I add a location or map to my site using the PluginHive plugin?

Currently, adding a location (Map) is not feasible using the PluginHive plugin. The plugin does not have a built-in feature to configure locations or maps directly. As a workaround, some users create assets and use them to represent locations, but this is not a standard feature of the plugin. If you have specific requirements regarding locations or maps, providing detailed examples may help identify possible alternative solutions.

How can I add a second dropdown to allow customers to select an additional flavour on my WooCommerce booking product page?

Adding multiple additional fields (such as a second dropdown for choosing another flavour) is not directly supported within the core PluginHive WooCommerce Bookings & Appointments plugin. However, you can achieve this functionality by using the "PH WooCommerce Product Addons" plugin together with the Bookings plugin. This addon allows you to create custom fields, such as additional dropdowns, checkboxes, or text inputs, that appear on your product pages. With this setup, customers can select multiple flavours or add-ons before proceeding to book the product. You can learn more and set up custom options using this plugin here: https://www.pluginhive.com/product/woocommerce-product-addons/

How can I add the PluginHive booking plugin shortcode to an Elementor popup box or custom page?

The PluginHive booking plugin shortcode currently works only on the following templates: WooCommerce Product page, WooCommerce standard templates, and Elementor Product Templates. The shortcode must be placed within the "Post content" section of these templates to function correctly. If your custom page or popup does not use one of these templates or does not have the shortcode within the "Post content," the booking calendar will not display. Therefore, adding the calendar to Elementor popups or other custom layouts outside of these specified templates is not supported. Please ensure you're using a supported template and placing the shortcode in the correct section for it to work.

How can I add the Search Availability widget above the products section on a custom page, similar to how it worked with the old add-on plugin?

The current in-built Search Availability widget in the WooCommerce Bookings and Appointments plugin can only be added to specific locations provided by your theme builder, such as Primary and Footer widget areas (e.g., Footer Column 1, 2, and 3). If your theme or page builder (such as Elementor) does not offer a widget area above the products section, the in-built widget cannot be placed there via the standard method. To troubleshoot or replicate the setup you had with the add-on:

  1. Identify the available widget areas in your theme by navigating to "Appearance" > "Customize" > "Widgets."
  2. If the desired area is unavailable, consider creating a staging site and enabling the "Search Widget" add-on as you had previously.
  3. Demonstrate how you placed the widget above the products section using a screencast to assist PluginHive support in identifying a solution.
  4. If needed, use the add-on version for the required layout until further enhancements are made to the in-built feature.

How can I allow customers to add multiple quantities of add-on items (e.g., more than one chair) to a booking in PluginHive Bookings?

To enable customers to add multiple quantities of an add-on item to a booking, follow these steps using the PH WooCommerce Product Addons plugin:

  1. Create the first Addon as a Checkbox, which allows users to select the add-on item (e.g., chair).
  2. Create a second Addon as either a Dropdown or Textbox, which will collect the desired quantity from the customer.
  3. Use the Conditional Logic feature: Set the second Addon (quantity selection) to only appear when the first Addon (checkbox for the item) is selected.
  4. Specify the price and the price type for the add-on so the cost calculates properly according to the chosen quantity.
This configuration allows customers to indicate both the selection and the number of each add-on they need during the booking process, and the price will update based on the quantity chosen.

How can I block the entire day for a product if any hour of that day is booked?

To block the entire day whenever any hour is booked for a product, a custom paid add-on is available. This add-on can be configured to:

  • Block all other products for that entire day when any hour for a product is booked, including the same product for which the slot is reserved.
Before purchasing, clarify your exact requirements with the PluginHive team, as custom paid add-ons are non-refundable and changes cannot be made after purchase. Provide detailed information about your use case so the team can ensure the solution matches your needs.

How can I change the text of the "Send appointment request to professional" button if I don't see this option in the 'Customize Labels' section of the Bookings plugin?

The Bookings plugin does not have the "Send appointment request to professional" button text as an inbuilt or default label. If you are seeing this button text on your site, please provide more details and a screenshot of where it appears. This will help identify whether the text originates from a custom code, your theme, or another plugin, and allow for precise guidance on how to modify it.

How can I collect and view customer responses to Product Addons questions in email notifications and the WooCommerce order page?

When using PluginHive’s Product Addons, customer responses to addon fields are included in the order email notifications and also appear on the WooCommerce Edit Order page. However, the addon data does not appear under all bookings; it is tied specifically to the orders. If you are not seeing the data, ensure that your Product Addons and core plugins are up to date and configured properly. Exporting this data might not structure it separately for each field in a spreadsheet, but it is accessible in order emails and through WooCommerce order management.

How can I customize the availability of a bookable product per slot and per day in WooCommerce Bookings and Appointments, such as offering 4 slots on one day and 5 slots on another?

To achieve per-slot and per-day booking availability customization (for example, allowing different numbers of slots on different days) in WooCommerce Bookings and Appointments, you will need the "Customise Maximum Bookings Per Slot" addon. This is a custom paid addon from PluginHive. The addon costs $250 (non-refundable). To purchase it:

  1. Go to https://www.pluginhive.com/product/customization-for-pluginhive-woocommerce-plugins/
  2. Complete the purchase process.
  3. Share your order number with PluginHive support.
  4. After purchase, PluginHive will provide the addon zip file within 3–4 business days after thorough testing.
This addon enables you to set a custom maximum number of bookings for each slot on specific days, addressing your described scenario.

How can I display only the reservation details (not the whole table) in customized order confirmation emails using placeholders?

PluginHive plugins do not natively provide custom placeholders for displaying only reservation details in third-party email customizer plugins like ShopMagic. If you want to include reservation or booking details in your customized emails, you will need to check with ShopMagic support for placeholders they support. Alternatively, PluginHive can provide you with the relevant Order Item Meta (which contains booking dates and details), provided your email plugin allows reading data from meta keys. Contact ShopMagic to confirm whether their placeholders can retrieve meta key values, and if so, request the required meta key from PluginHive support.

How can I enable the "Export Additional Booking Data" feature to include Product Add-on details in the Bookings export report?

To enable the "Export Additional Booking Data" feature and include Product Add-on details in the Bookings export report, follow these steps:

  1. Ensure you have the PluginHive Bookings plugin and the PH Product Add-ons plugin installed on your site.
  2. Purchase and install the "PH Order Export for WooCommerce" addon, which is required for this feature to function. This is a custom paid addon available for $250.
  3. Once the PH Order Export for WooCommerce addon is active, it will automatically export all product addon details associated with your bookable products when you generate booking export reports.
Note:
  • This feature is applicable only to bookable products.
  • The PH Order Export for WooCommerce addon is non-refundable.

How can I export custom fields from bookings using PluginHive solutions?

To export custom fields from bookings, you can use the PluginHive Product Addon Plugin to add these additional fields to your bookings. After adding the custom fields, you can export them using the PH Order Export for WooCommerce custom addon. This addon enables you to export both booking information and the additional custom fields. Please note that the PH Order Export for WooCommerce custom addon is priced at $250, and the amount is non-refundable.

How can I export custom fields within the booking orders using the 'Export Bookings' feature?

Exporting custom fields added via third-party plugins is not currently supported in the 'Export Bookings' feature. The plugin only allows exporting the fields listed under the "Export Bookings" section. Custom fields, such as those added to the ‘Billing’ and ‘Additional’ meta sections through third-party plugins, cannot be exported using this feature. For exporting these custom fields, you would need to continue using your existing third-party export plugin or explore alternative solutions.

How can I get the WooCommerce Bookings Add-ons – Set and Manage Resource Quantity module?

The "Resource Quantity Add-on" is a custom solution provided by PluginHive that works exclusively with the WooCommerce Bookings & Appointment plugin. This is a paid custom add-on available for $200 under the customization package. Please note the following important details:

  • The add-on can only be used for a Single Resource.
  • The Booking Participants feature must be enabled to use this add-on.
  • PluginHive customization packages are non-refundable.
For further information and setup instructions, refer to the official article: https://www.pluginhive.com/knowledge-base/woocommerce-bookings-add-ons-set-and-manage-resource-quantity/. If you have questions, contact PluginHive support before purchasing.

How can I hide the “Settings” submenu item from the “Bookings” section for specific roles like Shop Manager? Is there a supported code snippet or suggested method?

PluginHive does not provide support or custom code snippets for hiding specific menu items such as “Settings” from the “Bookings” submenu. For customization beyond the scope of the standard plugin features, it is recommended to consult a developer with PHP expertise who can tailor a solution to your needs. PluginHive can assist with questions related to standard plugin functionality but does not support custom development or code-level changes.

How can I increase the reservation quota for a particular day in the PluginHive booking plugin, for example, to allow more visitors than usual on a given day?

To increase the reservation quota for a specific day or time slot, you need the "Customise Maximum Bookings Per Slot" add-on. This add-on allows you to set custom maximum bookings for individual blocks, based on custom date ranges, months, or specific days. Here’s how it works:

  • Purchase and install the "Customise Maximum Bookings Per Slot" add-on from PluginHive.
  • Configure the maximum bookings per slot according to your specific needs for selected dates or ranges.
  • Adjust the limits as required, enabling flexibility for special dates with higher visitor intake.
Please note:
  • This add-on is not compatible with the Asset functionality of the WooCommerce Bookings and Appointments Premium plugin.
  • The add-on is offered as a custom solution at a one-time cost.
  • Custom add-ons are non-refundable.
Learn more and access configuration instructions here: https://www.pluginhive.com/knowledge-base/woocommerce-bookings-add-ons-customise-maximum-bookings-per-slot/

How can I make the PluginHive Bookings plugin display in French when my WordPress site language is set to French but the plugin remains in English?

The Bookings plugin does support the French language. If the plugin remains in English even though your WordPress site language is set to French, ensure the following:

  • Make sure you are using the latest version of the plugin.
  • If you are using any custom add-ons (such as "Customise Booking Interval"), ensure that the addon is compatible with the latest plugin and WordPress versions, as outdated addons can override translations and cause the interface to remain in English.
  • Update both the Bookings plugin and any custom add-ons to their latest versions.
  • If translation issues persist, verify that all files are up to date and compatible, especially after customizations.

How can I position the PluginHive booking availability check widget under the logo and above the products on my home page?

To position the booking availability check widget under your logo and above the products on your home page, follow these steps:

  1. Go to your WordPress dashboard and navigate to Appearance > Widgets.
  2. Locate the widget area where you want to place the availability check widget (preferably the area right below the logo and above the products).
  3. Add the booking availability check widget to this area.
  4. If further customization is needed, review your theme settings to adjust the layout or widget placement as required.

How can I proceed to order custom development for exporting product addon data with bookings from PluginHive?

To order custom development, visit the following link and make the purchase: https://www.pluginhive.com/product/customization-for-pluginhive-woocommerce-plugins/. Once you have completed the purchase, share your order number with PluginHive. The addon will be delivered within 20 business days following confirmation.

How can I purchase and implement the "Customise Maximum Bookings Per Slot" addon?

To purchase the "Customise Maximum Bookings Per Slot" addon for PluginHive WooCommerce Bookings and Appointments:

  1. Visit the addon purchase page: https://www.pluginhive.com/product/customization-for-pluginhive-woocommerce-plugins/
  2. The addon is priced at $250 and is non-refundable. Ensure that it meets your needs before purchasing.
  3. Place your order for the addon on the site.
  4. If you need assistance configuring the addon after purchase, you can reach out to PluginHive support with your requirements.
Additionally, if you have more than one active license for the Bookings plugin, please provide the details to PluginHive to help manage your account and support needs.

How can I purchase and receive the "Auto-Select Available Date" addon for PluginHive WooCommerce Bookings?

To purchase the "Auto-Select Available Date" addon, follow these steps:

  1. Review details about the addon at the PluginHive knowledge base: https://www.pluginhive.com/knowledge-base/woocommerce-bookings-add-ons-auto-select-available-date-for-customer/
  2. Purchase the $250 customization package from this link: https://www.pluginhive.com/product/customization-for-pluginhive-woocommerce-plugins/
  3. After purchasing, share your order number with the PluginHive team.
  4. The addon zip file will be sent to you within 1–2 business days.
Please clear up any doubts before purchasing, as the addon is non-refundable.

How can I purchase custom add-ons, are they one-time fees or annual, and how are they delivered?

To purchase custom add-ons:

  • Buy the $200 customization package from PluginHive.
  • After purchase, provide your order number. The add-on ZIP file will be sent to you within 1 to 2 business days.
  • These custom add-ons require a one-time payment (non-refundable) and include 90 days of support. They will continue functioning unless a major update to WooCommerce, WordPress, or the Bookings plugin necessitates further changes.

How can I purchase multiple licenses at a discounted rate, and what discounts are currently available?

To purchase multiple single-site licenses, visit: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/ Discounts are available as follows:

  • A 10% discount coupon can be applied to each license purchase (coupon code: ph_sandersandjay_offer_10, valid until 30th April).
  • For long-standing customers, a higher discount may be offered for a limited number of licenses; for example, a 20–25% discount has been offered on select licenses in ongoing communications. Please confirm the number of licenses you wish to purchase and request a specific coupon code from PluginHive support if you qualify.

How can I purchase the 'Adjust WooCommerce Booking Cost based on different factors' add-on for the WooCommerce Bookings and Appointments plugin?

To purchase the 'Adjust WooCommerce Booking Cost based on different factors' add-on, please provide your Bookings plugin purchase order details. You can then proceed with the purchase, noting that the add-on costs $200 and is non-refundable. Ensure that the add-on suits your business requirements before purchasing.

How can I purchase the Custom Booking Interval addon for WooCommerce Bookings & Appointments?

The Custom Booking Interval addon is a paid extension that works with the WooCommerce Bookings & Appointments plugin from PluginHive. It is not a standalone product and requires the main WooCommerce Bookings & Appointments plugin to function. The addon costs $250 and is non-refundable. To purchase the addon, you need to already be using the WooCommerce Bookings & Appointments plugin. Please provide your plugin purchase order details if you are an existing customer. If you are not yet using the plugin, share your business requirements and use case to receive targeted assistance for your needs.

How can I purchase the WooCommerce Booking and Appointments plugin and the Custom Booking Interval Add-on?

You can purchase the WooCommerce Booking and Appointments plugin directly from this page: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. For the Custom Booking Interval Add-on, please contact PluginHive support to confirm that the addon meets your requirements before purchasing, as custom addons are non-refundable. Once your requirements are validated, the support team will provide you with the purchase process for the add-on, which is priced at $250.

How can I reorder the SHOP page and change its name in the menu?

The SHOP page layout and order are controlled by WooCommerce and your WordPress theme, not the booking plugin. To reorder products on the SHOP page, you can:

  1. Go to the WooCommerce settings or Products section in your WordPress dashboard.
  2. Use the "Sorting" or "Menu order" feature to drag and drop products in your desired order, or adjust the sort order (e.g., by price, popularity, or manually).
  3. To change the name of the SHOP page in the site menu, navigate to Appearance > Menus in WordPress.
  4. Locate the SHOP page in your menu structure and edit its label to your preferred name.
Note: Changes in layout or creating special sections may require additional theme customization or plugins for enhanced control.

How can I safely modify the sentence in the reminder email template for PluginHive WooCommerce Bookings without breaking the email functionality?

To customize the reminder email sentence without interrupting the email sending process, follow these steps:

  1. Go to your WordPress dashboard and navigate to Bookings settings.
  2. Select the "Reminder & followup emails" tab.
  3. In the settings, set the email template to "WooCommerce Email" and click on "Customise."
  4. This action will take you to the WooCommerce email customization page.
  5. Under the HTML template section, click on "Copy File to Theme." This will add the email template to your theme’s folder, enabling safe modifications.
  6. Locate the new template file in your theme folder and edit the content as needed (such as modifying the reminder sentence).
Following this process ensures your customized email reminder is sent correctly and prevents issues caused by directly overriding the template file.

How can I see how the WooCommerce Bookings & Appointments plugin works?

You can experience a live demo of the WooCommerce Bookings & Appointments plugin by visiting the demo website here: https://app.instawp.io/public/launch?d=v2&t=woocommerce-bookings-and-appointments-plugin. This allows you to test its features and functionality before making a purchase.

How can I set different maximum bookings for each timeslot, such as 2 slots from 8-10 and 1 slot from 10-12?

To set different maximum bookings per timeslot (e.g., 2 slots from 8-10 and 1 slot from 10-12), you will need the "Customize Minimum/Maximum Booking Duration Add-on" for your PluginHive booking plugin. This addon allows you to configure custom minimum and maximum bookable slots or durations for each product, giving you the flexibility to set unique availability for each timeslot. The add-on is a one-time purchase priced at $200 and is not refundable. For more details on setup and configuration, you can refer to this knowledge base article: https://www.pluginhive.com/knowledge-base/woocommerce-bookings-add-ons-customise-maximum-bookings-per-slot/

How do I download the Add-on?

The Customize Minimum Booking Slots Add-on is a custom paid add-on that costs $200 and is non-refundable. To obtain the add-on, please follow these steps:

  1. Contact PluginHive to discuss your business requirements so the team can suggest the best solution and provide you with the appropriate purchase link.
  2. Complete the purchase using the provided link.
  3. After purchasing, share your order number with the PluginHive team.
  4. The PluginHive team will then provide you with the add-on zip file for download.

How do I find the product ID to use in the [ph_bookings_calendar id="PRODUCT_ID"] shortcode for displaying the booking calendar?

To find the product ID for your bookable product:

  1. Go to your WordPress dashboard.
  2. Navigate to "Products" and locate the bookable product you want to feature.
  3. Hover over or edit the product—the product ID will be displayed in the URL as "post=XXXX", where XXXX is the product ID.
  4. Use this ID in the shortcode [ph_bookings_calendar id="PRODUCT_ID"] to display the respective booking calendar on your custom page.

How do I get the "Block Product Availability Based on Other Bookings" addon after purchasing the Starter Package?

After purchasing the Starter Package for the "Block Product Availability Based on Other Bookings" addon, share your order number with the PluginHive support team via email or support ticket. The team will process your request and provide the addon zip file within 1-2 business days.

How do I install the "Customise Booking Interval" add-on for the PluginHive WooCommerce Booking and Appointments plugin?

To install the "Customise Booking Interval" add-on:

  1. Download the ZIP file attached to your support ticket or email.
  2. In your WordPress admin dashboard, go to Plugins > Add New.
  3. Click “Upload Plugin” at the top of the page.
  4. Select the downloaded ZIP file and click “Install Now.”
  5. Once installation completes, click “Activate Plugin.”
  6. After activation, configure the addon as needed to set custom time intervals (in hours) for bookings. If you encounter any issues, contact PluginHive support for further assistance.

How do I proceed with purchasing a custom add-on for discounted bookings, and how soon will I receive it?

To purchase the custom add-on for implementing your discounted booking rates, visit this page: [PluginHive Customization Package Purchase](https://www.pluginhive.com/product/customization-for-pluginhive-woocommerce-plugins/). Select the $200 (Popular Package) option. Remember that the package is non-refundable, so verify that the solution aligns with your business needs before buying. After purchasing, provide PluginHive with your order number. The add-on will typically be delivered within 1–2 business days after your order confirmation.

How do I purchase the Custom Booking Interval add-on, and what is included regarding support and updates?

To purchase the Custom Booking Interval Add-on, you should first purchase and evaluate the main WooCommerce Bookings & Appointments plugin to ensure it fits your needs. Once you confirm the main plugin’s suitability, you can purchase the Custom Booking Interval add-on as part of a customization package. After purchase, you will receive the add-on as a zip file within 1–2 business days. The add-on comes with 90 days of support. While no updates or additional features are included, the add-on will remain compatible with future versions of the Bookings plugin. If there are major updates from WooCommerce or WordPress, the add-on will be made compatible for a minimal additional cost.

How do I purchase the Resource Quantity addon for the PluginHive Bookings plugin?

The Resource Quantity addon is a custom solution that only works with the PluginHive Bookings plugin, which costs $250 and is non-refundable. To proceed with the purchase, please provide your complete business case, requirements, and explain why you are interested in this addon. This information will help the support team assess your needs and guide you through the appropriate purchase process.

How do I purchase the WooCommerce Bookings Availability Search Widget addon, and how will I receive it?

To purchase the addon, use the following link and buy the "Customization for PluginHive WooCommerce Plugins" package: https://www.pluginhive.com/product/customization-for-pluginhive-woocommerce-plugins/. After completing your purchase, send your order number to PluginHive support. You'll receive the addon’s zip file within 2-3 business days.

How do plugin updates work if I have a custom development made by PluginHive or my own developer? How can I prevent custom-developed files from being overwritten during plugin updates?

If you have a custom solution developed—either by PluginHive or your own developer—the custom functionality should be created as a standalone plugin that works alongside your existing Booking plugin. This ensures that future updates to the original Booking plugin will not affect your custom solution, as it remains independent of the main plugin's files and logic. To prevent your custom-developed files from being overwritten, always keep customizations isolated within a separate plugin rather than modifying the core plugin files. This approach maintains compatibility with future updates and secures your custom features.

How does PluginHive handle paid customizations for the WooCommerce Bookings and Appointments plugin?

PluginHive does offer paid customizations, but these are considered only after evaluating the feasibility of your specific request. If you have customization needs, you can submit your requirements for review. Additionally, you can try the plugin using the demo site before purchasing, and there is a 30-day refund policy if the plugin does not meet your requirements.

How much does it cost to implement a custom feature that applies discounts based on the booking lead time at PluginHive, and what is included?

The cost for developing a custom add-on to apply discounts based on the difference between the booking date and the appointment date is $500. The solution will allow the administrator to configure discounts in the backend, and the discounts will be automatically applied to the total cost without any visibility to the end user. The estimated delivery time for this customization is 20 days from the date of purchase. Please note that all customizations are non-refundable, and the scope of work cannot be modified once development begins. It is recommended to clarify all requirements and questions before proceeding.

How should I install the "Customise Maximum Bookings Per Slot" add-on once I receive it?

After receiving the correct add-on zip file for "Customise Maximum Bookings Per Slot":

  1. Log into your WordPress admin dashboard.
  2. Navigate to Plugins > Add New > Upload Plugin.
  3. Click "Choose File" and select the provided zip file.
  4. Click "Install Now" and then "Activate" once installation completes.
  5. Remove any previously installed related add-ons that may conflict with the new one.
  6. Configure the add-on as per your booking slot requirements via the plugin settings.
If you encounter any configuration issues, consult the plugin documentation or reach out to PluginHive support for further assistance.

If a custom addon is developed to include all product addon data when exporting bookings, will it cover future changes (such as adding or editing new addon fields)?

The custom addon will automatically export all Product Addon fields associated with booking products. If you add or edit Product Addon fields in the future, the export will include these fields as well. However, any fields created outside of the product addon system will not be included in the export. The addon generates a CSV export with each addon field as a separate column, reflecting all associated Product Addons for each booking.

If a time slot is from 9:00 AM to 11:00 AM and the current time falls within this range (for example, 9:00 AM), are users allowed to book the slot using the custom "Allow Bookings for Past Time Slots" add-on?

Yes, with the "Allow Bookings for Past Time Slots" add-on, users are allowed to book any available slot even if the current time falls within the range of that slot. For example, if a slot is from 9:00 AM to 11:00 AM and it is currently 9:00 AM (or any time before 11:00 AM), users will still be able to book that slot. This functionality applies to any time slot configured in your main booking system, as long as the extension period (set in the add-on) allows booking up until the end time of the slot.

If I purchase the €200 "Adjust WooCommerce Booking Cost based on different factors" addon, do I also get access to the other addons listed on the PluginHive website?

The €200 purchase grants you access to a single addon only and does not include access to other addons available on the PluginHive website. Each addon must be purchased individually.

If I request and pay for a custom add-on, will I receive a commission if PluginHive sells the same add-on to other customers, or will PluginHive resell the add-on without informing me?

PluginHive does not offer commissions on add-ons or plugins. Custom add-ons developed as part of a paid customization can be resold by PluginHive to other customers at the starting package cost of the customization, provided the add-on is suitable for others’ use. PluginHive’s policy is to keep solutions accessible and beneficial for all, maintaining transparency in offerings. If you wish to proceed with a customization, ensure the scope aligns with your requirements; PluginHive will be happy to assist further if needed.

If I request custom asset quantity management by date and time, how will it work and be maintained?

The custom solution will be delivered as a separate plugin designed specifically for your requirements. You will be able to:

  • Select an asset (e.g., a boat),
  • Assign a specific date, time, and quantity,
  • Manage the asset quantity according to these custom settings.
This logic will override the default asset quantity management in the core Booking plugin for the specified dates and will be applied to all products that share the same asset. Since the custom plugin operates independently, updates to your Booking plugin will not impact this functionality. Before development starts, you need to provide complete and final requirements, as changes cannot be accommodated after delivery. This ensures that the custom solution remains stable and compatible with your Booking workflow even after core plugin updates.

If I set an Elementor Product Template for my WooCommerce products, will I be able to edit those products or add new ones using Elementor?

Yes, when you set an Elementor Product Template, you will have the ability to edit your products or add new ones from the Products tab, and those product pages will open in Elementor for customization.

If PluginHive’s Booking plugin already allows certain availability configurations, should I use it instead of requesting a customization?

Before opting for a customization, review the built-in "Availability Rules" section of the PluginHive Bookings plugin. The plugin enables you to set rules by month, day of the week, and time range, which may cover many standard scenarios. If your needs cannot be fully met with the default options—for example, if you require selection of specific occurrences (like the 2nd Wednesday)—a custom solution may then be considered. When in doubt, contact PluginHive support with your requirements to confirm whether a standard setting or add-on is sufficient or if customization is required.

If the option to allow users to rent for more than one day does not exist, is it possible to add such an option to the plugin?

If the feature to allow rentals for multiple days is not available in your current plugin, you can request a feature enhancement. To do this, ensure your plugin license is active, then contact PluginHive support through their official support channels. Provide details about your use case and request the addition of a multi-day rental option. The PluginHive team evaluates such requests and provides guidance on possible customization or planned feature releases.

Is it possible to add a mandatory surcharge that applies only at certain times of day within specific date ranges, with a custom label, such as "Floodlight surcharge," without using a Booking Asset because the "Block Product Availability Based on Other Bookings" addon is also in use?

Currently, this feature is not available out of the box and has not been requested by other clients so far. To implement a mandatory surcharge that applies only during specific times and date ranges, and without using Booking Assets due to compatibility with the "Block Product Availability Based on Other Bookings" addon, a custom development would be required. This request would be categorized under Paid Customization, which starts at $400 per customization and may cost more depending on the scope. If you wish to proceed with a paid customization, please inform PluginHive, and they will guide you through the next steps.

Is it possible to add additional custom fields, such as a longer "notes" field and a drop-down list for user age range, to the Bookings and Appointments plugin?

Yes, you can add additional custom fields like a longer "notes" field or a drop-down list for user age range by using the "PH WooCommerce Product Addons" plugin in conjunction with your Bookings and Appointments plugin. This addon allows you to create custom fields on your WooCommerce product pages, including text fields, dropdowns, and more, offering customers the ability to provide specific details. The plugin is highly customizable to match your store’s branding and includes a user-friendly setup process. You can learn more about the plugin and see a demo at the following links:

  • Plugin details: https://www.pluginhive.com/product/woocommerce-product-addons/
  • Demo: https://app.instawp.io/launch?d=v2&t=ph-woocommerce-product-addons

Is it possible to add addons, such as dog food delivery for only the first Wednesday of the month, and have it included in the invoice?

No, the plugin currently does not support the ability to add addons (such as dog food delivery) for specific recurring booking days (e.g., only the first Wednesday of each month) and include them automatically in the invoice. This functionality is not feasible with the current version of the plugin.

Is it possible to add custom fields, such as input fields for names or checkboxes, to the booking form area (e.g., near the 'additional notes' section) on the product pages?

Yes, you can add custom fields such as input fields for names, checkboxes, and other options to your WooCommerce product pages by using the "PH WooCommerce Product Addons" plugin. This plugin allows you to enhance your product pages by including various types of form fields, enabling customers to provide additional information like custom text, image uploads, or other details at the time of booking. To implement this:

  1. Install and activate the "PH WooCommerce Product Addons" plugin on your WooCommerce store.
  2. Configure the plugin to add the required custom fields (e.g., text input for names, checkboxes, drop-downs) to the desired product pages.
  3. Place the fields in your preferred location, such as near the 'additional notes' section, to collect extra information from customers before they submit their booking.
For more details or to get the plugin, visit: https://www.pluginhive.com/product/woocommerce-product-addons/

Is it possible to add the ability to configure booking slots by month, day, and time range, and what would be the cost and process for such a customization?

Yes, PluginHive offers a paid customization service to create an add-on for this requirement. The add-on would allow you to:

  • Select the month
  • Choose the day of the week
  • Set the desired time range for booking slots
For example, you could configure rules such as:
  • For June, July, and August: Wednesdays (6 PM–10 PM) and Saturdays (11 AM–3 PM and 6 PM–10 PM)
  • For September: Saturdays and Sundays (11 AM–3 PM and 6 PM–10 PM)
The cost for this customization is $500, with an estimated completion time of 20 business days from the date of purchase. Please note that customizations are non-refundable. If you have questions regarding the scope or functionality of this add-on, you are encouraged to discuss them with PluginHive support before proceeding with the purchase.

Is it possible to configure different booking limits for specific days or periods without the custom add-on?

The core plugin allows you to set a maximum number of bookings per slot, but this limit is static and applies uniformly across all days and times. To set different quotas for specific days or time frames, the "Customise Maximum Bookings Per Slot" add-on is required. This add-on provides the flexibility to increase or decrease slot intake capacity for custom date ranges or special circumstances. Without this add-on, the booking quota cannot be dynamically changed on an ad-hoc or per-day basis.

Is it possible to create a gift certificate valid for a specific number of appointments with PluginHive's booking plugin?

The Bookings & Appointment plugin does not natively support issuing gift certificates or passes that can be redeemed for a set number of bookings. This type of functionality (selling a 5-pass package to be redeemed over time) is not built into the plugin, and would require additional WooCommerce extensions or custom development.

Is it possible to create selective availability rules, like specific weeks or particular days, without the need for a custom add-on using existing PluginHive Bookings plugin features?

The standard PluginHive Bookings plugin allows you to configure booking slot availability by defining rules based on months, days of the week, and time ranges. However, selecting individual weeks (e.g., only the 2nd Wednesday) or picking a particular occurrence of a day within a month is not available as default functionality. For highly specific requirements, such as targeting the 2nd or last instance of a weekday, a custom add-on or further enhancement would be necessary.

Is it possible to customize resource-pricing based on the selected month in the WooCommerce Bookings and Appointments plugin?

The plugin does not support changing resource pricing based on the selected month by default. Implementing this feature would require a custom development project, starting at a base cost of $500. If you need this functionality, you can request a custom solution, and the team will gather your requirements and provide a detailed scope of work. Existing custom addons are available for other purposes at $250, but month-based resource pricing would need a new customization.

Is it possible to customize the booking form to collect additional information such as names, ages of all party members, contact info, reason for booking, and signed release forms for all participants?

For collecting additional information and custom registration fields (such as names, ages, contact information, reason for booking, or release forms), use the PluginHive Product Addons plugin alongside the Bookings and Appointments plugin. This allows you to add and require custom fields on your booking form to capture all necessary details during the booking process.

Is it possible to display the added deposit amount as a separate line in the cart, hide the security deposit selection option, or apply tax only to the booking item and not to the add-on item?

The current version of the plugin does not support these specific features:

  • Displaying the deposit amount on its own line in the cart when the main product price is $0
  • Hiding the security deposit radio select option from customers
  • Charging tax only on the booking item and not on the add-on item
These capabilities are not available at this time through the PluginHive plugin’s standard functionality.

Is it possible to embed the appointment booking calendar into a separate custom page?

Yes, you can display the Booking Calendar on a custom page by using a shortcode provided by the WooCommerce Bookings and Appointments plugin. This allows you to embed the calendar outside the default product page, giving you flexibility in designing and placing the booking feature as needed on your website. For detailed instructions on implementing this, refer to PluginHive’s knowledge base article: https://www.pluginhive.com/knowledge-base/woocommerce-bookings-and-appointments-plugin-faqs/#CustomPage. This resource provides step-by-step guidance on placing the calendar using a shortcode on a custom page.

Is it possible to export a list of people who have signed up for training or joined a waiting list if the product is not a “booking” product?

By default, WooCommerce does not provide an export option for a custom list of participants who use non-booking product types. To collect and export this information, you can use the Products Addon plugin to add input fields to your products, allowing users to enter their details. These entries can be collected as part of the order data, and you can then export order details (including custom fields) using standard WooCommerce export tools or plugins. This process allows you to maintain and export a list of participants or waiting list entries, even for products that are not classified as bookings.

Is it possible to filter upcoming bookings in a list based on specific assets being reserved in WooCommerce Bookings?

The current version of WooCommerce Bookings does not include a built-in feature to filter bookings by specific assets. However, a customization can be developed to enable filtering bookings by assets. This custom feature is available for an additional fee. If you require this capability, contact PluginHive support to discuss the customization, pricing details, and implementation timeline.

Is it possible to get a custom solution or plugin to handle unique booking logic, such as dynamic pricing per appointment and participant-based booking limits?

PluginHive offers custom development services for specialized booking requirements not covered by existing plugins or add-ons. Customizations to address unique logic—like dynamic pricing based on selectable appointments or enforcing per-participant booking limits—can be requested. Development costs for custom solutions start at $400 per case. Final pricing and feasibility will be determined after a review by the development team. If you want to proceed, you can request a feasibility assessment for your requirements.

Is it possible to get a discount on a 5-site license if I am an existing PluginHive customer?

Yes, PluginHive may offer discounts to existing customers upgrading to a higher license tier. Discounts are provided at the discretion of the support team and may range from 20% to 40%, depending on your situation. Contact PluginHive support to request a personalized discount code before making your new license purchase.

Is it possible to get a discount when purchasing multiple add-on plugins along with the WooCommerce Bookings and Appointments plugin?

Yes, PluginHive offers special discounts for customers purchasing multiple add-ons. As a gesture of appreciation, you can receive a 10% discount on the purchase of both the PH Multiple Non-Adjacent Bookings Add-on and the PH WooCommerce Product Add-ons plugin if you already own the Bookings plugin. Contact PluginHive support to request the discount before completing your purchase.

Is it possible to get a free trial of PluginHive plugins to evaluate if they meet my booking requirements?

PluginHive does not currently offer a free trial for its plugins. However, you can purchase any plugin and take advantage of the 30-day refund policy. This allows you to fully test and explore all the plugin features. If the plugin does not meet your needs, you can request a full refund within 30 days of your purchase. This policy gives you the flexibility to evaluate the plugins without long-term commitment. If you require assistance during setup or evaluation, PluginHive’s support team is available to help.

Is it possible to give discounts specifically to returning customers based on their account?

Currently, the plugin does not offer a feature to provide discounts based on customer login or returning customer status. Discounts cannot be automatically applied to a customer's account based on their purchase history or account status within this plugin.

Is it possible to have different colors for bookings in the calendar view for admin, for example based on WooCommerce products, fields of WooCommerce Product Addons, or taxonomies?

In the admin calendar view, bookings are color-coded based on their status:

  • Cancelled: Pink
  • Partially Paid: Green
  • Unpaid: Grey
  • Paid: Blue
  • Requires Confirmation: Yellow
It is not currently possible to assign different colors based on individual WooCommerce products, Product Addon fields, or taxonomies.

Is it possible to have the system automatically pre-select the date and time on workshops with only one available option, so customers do not have to manually select them?

Currently, PluginHive offers custom paid addons that can either auto-select only the first available date or auto-select the first available time when a date is chosen. Each addon is priced at $200 and is non-refundable. However, there is no existing solution that can auto-select both the date and time together for workshops with only one option. If you require this combined feature, it would fall under our Paid Customization service, which starts at $400 per customization. If you wish to proceed with paid customization, please let us know so we can discuss further steps.

Is it possible to hide the 'Booking Cost:' field in the Booking Summary when using the Booking and Appointments plugin, since it does not populate until an add-on is selected?

There is currently no option to hide the 'Booking Cost:' field under the Booking Summary in the Booking and Appointments plugin. This field will remain visible even if the cost is not populated until an add-on is selected.

Is it possible to import bookings data using a .CSV file from WooCommerce Bookings to the PluginHive Bookings plugin?

Currently, there is no option to import bookings data from other booking platforms, including WooCommerce Bookings, into the PluginHive Bookings plugin using a CSV file. The PluginHive Bookings plugin only supports exporting bookings and does not offer an import feature at this time.

Is it possible to include holidays in a booking period but prevent users from selecting holidays as start or end dates for a rental product?

This requirement cannot be achieved using the current plugin features alone. However, PluginHive offers a custom paid addon called "Book Appointments Across Unavailable Days" that fulfills this need. With this addon, customers can make bookings that include holidays or unavailable days within the rental period, but are restricted from selecting these days as the start or end date. If you’re interested in this solution, you can obtain further details and pricing information from PluginHive support.

Is it possible to let users search and filter available products or rentals by location information such as ZIP code, address, or city within the WooCommerce Bookings and Appointments plugin?

The WooCommerce Bookings and Appointments plugin does not offer out-of-the-box functionality to filter products or rentals by location details such as ZIP code, address, or city. Filtering by location is not currently supported within the core plugin features.

Is it possible to make Global Availability rules always override Product Availability rules in the PluginHive plugin?

The plugin does not have a built-in option to make Global Availability settings take precedence over Product Availability. By default, Product rules will always be prioritized. However, it is possible to develop a custom paid add-on that would accommodate both rules and allow Global rules to override Product Availability. If you require this functionality, you would need to provide detailed requirements and examples to assess feasibility and proceed with a custom development solution. Note that such custom solutions are offered as paid services.

Is it possible to manage global stock for different rental durations (like half-day or full-day) for the same jet-ski model across separate products?

Yes, you can manage global stock for your jet-ski models across products with different durations using the Assets feature. For example, if you create an asset named "YAMAHA Jet-Ski" and set its quantity to 4, then link this asset to both the half-day and full-day products, the system will automatically update the available quantity across both products. If a jet-ski is booked in one product for a specific time, the same number of available units will be reduced for the other product during overlapping times. No additional paid custom add-ons are necessary; this functionality is built into the Bookings & Appointments plugin.

Is it possible to modify or add custom code directly to the WooCommerce Bookings and Appointments plugin to achieve custom logic?

The plugin does not support direct modification or addition of custom code within its interface. However, PluginHive offers a paid custom addon to meet specific business requirements. For advanced logic or features outside the plugin’s standard capabilities, it's recommended to use such custom add-ons instead of altering the plugin code.

Is it possible to obtain a test version of the plugin to demo the features before purchase?

PluginHive does not provide test versions of its plugins. However, you can purchase the plugin for testing purposes. All PluginHive plugins come with a 30-day refund policy, so you can request a refund if the solution does not meet your needs. You can proceed to make a purchase here: https://www.pluginhive.com/product/dokan-woocommerce-bookings-integration/

Is it possible to obtain the plugin file with a temporary 30-day license for testing before purchasing?

There is no option to provide a plugin file with a temporary license. To use the WooCommerce Bookings And Appointments plugin, you must purchase it first. If the plugin does not meet your business needs, you can request a refund within 30 days of purchase. Alternatively, you can test all current features and functionalities on the public demo site available here: https://app.instawp.io/public/launch?d=v2&t=woocommerce-bookings-and-appointments-plugin

Is it possible to offer discounted multi-pass packages (e.g., selling 5 passes at a discount) that allow customers to book multiple appointments?

The Bookings & Appointment plugin does not have a built-in feature for selling and tracking pre-paid multi-pass packages (such as a discounted rate for five sessions). Instead, you can:

  • Set a discounted rate for bookings that's available to all customers, or
  • Use WooCommerce coupon codes to offer discounts based on the cart total.
Tracking usage and redemption of specific multi-pass packages is not a native feature.

Is it possible to request custom coloring or additional features for bookings?

Requests for custom coloring or other advanced features can be considered as paid customizations. Customization packages start at $400, and the final cost depends on the complexity of the requested feature. If you are interested in a paid customization, please contact PluginHive to discuss your specific requirements and begin the process.

Is it possible to require the second payment (remaining balance) to be made a specific number of days before the booking date (for example, 24 hours prior to the reservation)?

The core PH WooCommerce Deposits plugin schedules second payments based on a set period after the first payment, not directly by the booking date. However, PluginHive offers a custom paid add-on, "Reminder emails for percentage deposits," which can help automate reminders for outstanding payments based on your desired timing. The add-on costs $250 (non-refundable) and allows for customizable reminder emails for pending deposit payments. More information about this add-on is available here: https://www.pluginhive.com/knowledge-base/woocommerce-deposits-addons-reminder-emails/

Is it possible to search for non-adjacent days (e.g., select individual dates across a range) using the search widget or the booking calendar?

No, the search feature only supports consecutive days. It is not compatible with the Multiple Non-Adjacent plugin or non-adjacent day selections. Users can adjust and customize consecutive ranges on the product page, but cannot pass or pre-filter non-adjacent dates from the initial search.

Is it possible to sell a product pack that allows customers to choose, for example, one hour for Service A and one hour for Service B?

Selling a product pack that lets customers choose specific booking durations for different services (e.g., one hour for Service A and one hour for Service B) is not currently supported as a subscription booking feature in the WooCommerce Bookings and Appointments module. The module is designed for standard and recurring bookings only, not for bundled service packs with allocated hours. For standard booking scenarios, you can set up bookable products with predefined durations, but not under a bundled or subscription model as described.

Is it possible to send reminder emails for outstanding payments using standard deposits without purchasing an additional addon?

No, the core PluginHive deposits plugin only provides email reminders for scheduled payment plans. To send automatic reminder emails for outstanding payments with percentage-based standard deposits, you need the custom paid addon "Reminder emails for Percentage Deposits based on Booking date." Otherwise, only WooCommerce's default emails ("Thank you for your order" and "Order completed") will be sent for standard deposits.

Is it possible to set resource pricing to multiply (e.g., increase by 50%) instead of add a fixed amount in the WooCommerce Bookings and Appointments plugin?

The plugin's current resource pricing functionality only allows adding a fixed price rather than applying arithmetic operations like multiplication or percentage-based increases. Enabling multiplication or similar operators (e.g., +, -, *, /) for resource pricing would require custom development. New customization development starts at a base cost of $500. If you are interested in this functionality, you can request a custom solution; alternatively, if there is an existing addon that meets your requirements, it may be available at a lower cost.

Is it possible to set up a fully functional demo store with custom configurations before purchasing the WooCommerce Bookings and Appointments Plugin?

At this time, fully functional demo stores with custom configurations are not available. The demo environment allows access to pre-configured products and core booking features but does not permit users to add their own products or simulate unique scenarios. For custom testing, you are encouraged to purchase the plugin and utilize the 30-day refund policy if the plugin does not fit your business requirements. If you have specific business cases or unique requirements, sharing those details with the support team can help them provide more targeted assistance.

Is it possible to try the Custom Booking Interval Add-on in the demo before purchasing?

The Custom Booking Interval Add-on is a paid extension costing $250 and is non-refundable. Although it is not available for trial in the public demo environment, you can view a live example of how the add-on works on the booking calendar through this demo product: https://woocommerce-165470-2313787.cloudwaysapps.com/product/test-product-b/. Detailed documentation is also available here: https://www.pluginhive.com/knowledge-base/woocommerce-bookings-custom-booking-interval/.

Is it possible to use WooCommerce coupon codes for discounts limited to a specific day or time with the Bookings plugin, perhaps using an addon or custom code?

Currently, there is no way to provide discounts for a specific day or time using WooCommerce coupon codes within the Bookings plugin. There are no official addons or custom code solutions supported by PluginHive to achieve this functionality.

Is PluginHive willing to negotiate the customization price for developing a booking add-on with specific slot availability features?

Yes, PluginHive can consider negotiated offers for customization services based on your request. In this case, the team agreed to provide the defined booking slot customization for $450 (discounted from $500) and confirmed the scope, which includes:

  • Defining rules by selecting the month, day of the week, and time range
  • Example configuration: For June, July, and August—setting slots for Wednesdays and Saturdays at specified times; for September—setting slots for Saturdays and Sundays at specified times
The estimated delivery time remains 20 business days from the date of purchase, and customizations are non-refundable.

Is the "Block Product Availability Based on Other Bookings" add-on a one-time or recurring fee, and what does support include?

The add-on is offered for a one-time fee of $250, which is non-refundable. The purchase includes 90 days of support. The add-on will continue to work after this period and is compatible with future versions of the base Bookings plugin. However, new features or additional development are not included beyond what is specified in the product. If WooCommerce or WordPress undergoes major updates, addon compatibility updates will be provided at minimal cost.

Is the "Customize Minimum/Maximum Booking Duration Add-on" compatible with PluginHive WooCommerce Product Addons?

Yes, the "Customize Minimum/Maximum Booking Duration Add-on" is compatible with PH WooCommerce Product Addons. You can use both plugins together without any issues. However, please note that the add-on is not compatible with Assets, as asset quantity management may conflict with the maximum slot availability.

Is the "Customize Minimum/Maximum Booking Duration Add-on" compatible with PluginHive WooCommerce Product Addons?

Yes, the "Customize Minimum/Maximum Booking Duration Add-on" is compatible with PluginHive WooCommerce Product Addons. Both plugins can be used together seamlessly. However, the add-on is not compatible with Assets, as asset quantity management may conflict with maximum slot availability.

Is the $250 cost for the "Block Product Availability Based on Other Bookings" addon a one-time fee, or does it require annual renewal?

The $250 fee for the custom addon is a one-time charge. This covers the development, testing, ongoing maintenance for compatibility with WordPress/WooCommerce, and 90 days of support. The addon will continue to function beyond the support period and will be maintained for compatibility with core updates, potentially with minimal future costs if there are major platform changes. No additional development or feature enhancements are included beyond the purchased addon.

Is the $250 fee for the Resource Quantity Add-on a one-time payment or an annual subscription, and how are updates and compatibility handled?

The $250 charge for the Resource Quantity Add-on is a one-time fee. The addon purchase comes with 90 days of support but does not include future development or additional features beyond what is delivered at purchase. The addon is maintained for compatibility with future versions of the WooCommerce Bookings plugin. If major updates from WooCommerce or WordPress affect compatibility, updates will be provided at minimal cost. It is recommended to thoroughly test the addon in your use case before purchasing, as it functions under specific conditions and is non-refundable.

Is the Availability Search Widget Add-on still supported or available for PluginHive’s WooCommerce Bookings and Appointments Plugin?

The "Availability Search Widget Add-on" has been discontinued and is no longer available. Its core feature—to search available products within a date range—has been integrated within the latest version of PluginHive’s Bookings and Appointments Plugin. This integration offers improved compatibility and eliminates issues caused by the deprecated addon.

Is the Custom Booking Interval Add-on a free plugin? How can I purchase it, and what is the current pricing?

The Custom Booking Interval Add-on is a paid solution and is no longer available as a free plugin. The current price is $250, but a $50 discount is being offered, making the purchase price $200. The add-on can be ordered directly from PluginHive by contacting their support team with your requirements. The add-on is non-refundable.

Is the PH Order Export for WooCommerce custom addon refundable?

No, the PH Order Export for WooCommerce custom addon is non-refundable. Similarly, any new custom solution developed for your requirements will also be non-refundable.

Is the PluginHive Bookings plugin compatible with the Elementor theme, and can I display booking features within my Elementor pages?

The PluginHive Bookings plugin is compatible with the Elementor theme, and customers have successfully integrated booking features into Elementor-designed pages. You should be able to add the booking calendar and other features to your Elementor pages without any issues.

Is the PluginHive WooCommerce Bookings and Appointments plugin compatible with the Polylang Business pack?

The PluginHive WooCommerce Bookings and Appointments plugin has not been exclusively tested for compatibility with the Polylang Business pack. However, the plugin is compatible with the WPML Multilingual plugin. For users seeking multilingual functionality, WPML is a tested and supported solution. If you would like to evaluate the plugin’s features, you can explore the demo website at https://woocommercebookings.pluginhive.com/custom-shop.

Is the WooCommerce Bookings Availability Search Widget addon a one-time cost, and how are additional enhancements handled?

The addon is sold for a one-time cost. If you need further enhancements or customizations beyond the standard addon, additional charges may apply.

Is there a demo available where my team and I can try out the plugin’s features for building a florist booking calendar similar to https://www.fareastflora.com/products/sunkissed-days-flower-bouquet?

Yes, you can try out the features of our WooCommerce Bookings & Appointment plugin by visiting our plugin demo website here: https://woocommercebookings.pluginhive.com/custom-shop. This demo allows you to explore how the booking calendar works on product pages. If you need to offer multiple addons or custom options, you can also test our PH Product Addon plugin by visiting its demo site: https://woocommerceproductaddons.pluginhive.com/?hash=8aa7f40eab4ab3c02e3b45525e5d08f6. These tools combined can help replicate a booking calendar and customizable options for a florist website.

Is there a demo where I can test both the Recurring Bookings and Multiple Non-Adjacent Bookings add-ons together for one product?

The Recurring Bookings and Multiple Non-Adjacent Bookings add-ons cannot be used together for a single bookable product, as each add-on serves a different use case and they are not compatible for combined functionality. Consequently, a demo showcasing both features simultaneously for the same product is not available. You can explore each individual feature in separate demo products via PluginHive’s online demo sites.

Is there a hook or method to further customize the HTML output or formatting of product add-on options or to separate components for styling purposes?

Currently, there is no existing hook provided to customize the pricing output or to alter the inline HTML structure of product add-on options. However, with the release of PH WooCommerce Product Addons Version 1.3.6, it is now possible to override and customize all product addon templates directly from your theme. To do this, copy the relevant template files into the "ph-woocommerce-product-addon-premium/addons/" directory within your theme and modify them as needed. This allows greater flexibility for customizing HTML markup and styling. Please note that PluginHive does not provide support for customizations made to these template files.

Is there a hooks/actions developer guide or documentation available for customizing the WooCommerce Bookings and Appointments plugin?

PluginHive does not provide a hooks or actions developer guide, reference documentation, or support snippets for customizing the WooCommerce Bookings & Appointments plugin. Custom development involving direct modification of the plugin code is not recommended, as it may impact overall functionality and compatibility.

Is there a PluginHive-specific discount available for the PH Dokan Bookings Integration for WooCommerce?

Yes, as a valued PluginHive customer, you can receive a 10% discount on the PH Dokan Bookings Integration for WooCommerce. If you are interested in the discount, contact PluginHive support to request the coupon code.

Is there a setting or customization option in the PluginHive booking plugin to redirect customers directly to the add-ons page or a specific product page after booking, instead of the calendar?

Currently, the PluginHive booking plugin does not have an in-built feature that allows redirecting customers to a custom page, such as an add-ons page or a specific product page, immediately after booking. However, PluginHive offers the possibility of developing this functionality as a paid customization. If you are interested, you should provide a detailed explanation of your business case and exact requirements, along with a screencast or video demonstrating the current post-booking behavior and describing the desired outcome. This will help the development team assess the feasibility and provide further assistance.

Is there a trial period available for the WooCommerce Bookings & Appointments plugin, or can I test its functionality before purchasing?

There is no trial period available for the WooCommerce Bookings & Appointments plugin. However, you can test the plugin's functionality by creating a demo site using this link: https://app.instawp.io/public/launch?d=v2&t=woocommerce-bookings-and-appointments-plugin. This demo allows you to explore and evaluate all the features before making a purchase.

Is there a trial period or test version available for the WooCommerce Bookings Availability Search Widget addon?

Currently, there is no trial or test period available for the custom addon. You can read more details about the addon and its features on the PluginHive website. For any additional queries, you can reach out to PluginHive’s support team for further assistance.

Is there a way to get temporary access or a free trial of a custom PluginHive add-on before purchasing?

PluginHive does not offer a free trial for custom add-ons. Since custom add-ons are non-refundable, it's recommended to share your specific requirements and the exact add-on you're interested in. The PluginHive team can then analyze your needs and confirm whether the add-on will meet them before you make a purchase. If you have any doubts or need clarification, it's best to address them in advance to ensure the add-on is suitable for your use case.

Is there a way to programmatically query PluginHive Bookings to return only bookings that begin on a specific date?

The PluginHive Bookings plugin allows you to set bookings to start on specific days of the week; however, programmatically querying and returning only bookings that begin on a specific date is not currently supported as a standard feature. If your business requires this specific functionality, you can request a paid customization to explore adding this capability.

Is there a way to test the WooCommerce Bookings & Appointment plugin for compatibility with my website theme before purchase?

Yes, you can try the WooCommerce Bookings & Appointment plugin on a demo website provided by PluginHive. Visit the demo site here: https://app.instawp.io/public/launch?t=woocommerce-bookings-and-appointments-plugin&d=v2 to explore the plugin’s features and test compatibility with your specific needs before making a purchase.

Is there a way to view the WooCommerce Bookings & Appointments plugin in action before purchasing?

Yes, you can explore the WooCommerce Bookings & Appointments plugin using the live demo available at: https://app.instawp.io/public/launch?d=v2&t=woocommerce-bookings-and-appointments-plugin. This allows you to experience the plugin’s features and interface before making a purchase.

Is there an add-on that allows me to set different maximum booking slots for specific days of the week in WooCommerce Bookings?

Yes, PluginHive offers a custom add-on called "Customise Maximum Bookings Per Slot" that allows you to set a different maximum number of booking slots for each day of the week. For example, you can configure 12 slots for Mondays and Wednesdays, and 6 slots for Tuesdays and Thursdays. This solution can handle your use case and save time compared to manually adjusting the slots for each day. The add-on is available for $250 (non-refundable).

Is there any feature in PluginHive’s booking plugin that allows customers to filter products based on availability or other criteria?

PluginHive is implementing a Search Widget addon for the booking plugin. The Availability Search Widget allows customers to filter products based on specific criteria, including:

  • Availability in a selected date range
  • Number of participants
  • Asset Name
  • Time range
This widget will be available on the Home Page, Shop Page, and Category Pages of your website. For more details and usage instructions, refer to: https://www.pluginhive.com/knowledge-base/woocommerce-bookings-availability-search-widget/

The pager keeps going back to the first page when I click next or a page number, and the search availability add-on never brings back any results, even though plenty is available. What should I do?

Please ensure you are using the latest version of the plugin (version 5.1.2 or above). If your plugin is not updated, update it and check if the issue is resolved. If the problem persists after updating, try deactivating the add-on and use the inbuilt "Bookings Search Availability" feature included with the plugin, which lets customers search for available bookings based on dates, assets, and participants. You can reference this setup guide: https://www.pluginhive.com/knowledge-base/display-woocommerce-bookings-search-availability-widget/?srsltid=AfmBOoq4W_nSuQNUI0m-vu7zNH3BMqs46Fu7RF6gWV5iZM11AZdxLNW1. If the issue continues, consider providing a screencast to PluginHive support for further assistance.

What are the costs for the WooCommerce Bookings and Appointments plugin and the Custom Booking Interval add-on, and are they refundable?

The WooCommerce Bookings and Appointments plugin costs $99, and the Custom Booking Interval Add-on is an additional $200. Please note that the add-on is non-refundable, so it's important to ensure it matches your business requirements before purchasing.

What are the key features of the Availability Search Widget Addon for the WooCommerce Bookings and Appointments plugin?

The Availability Search Widget Addon enables users to filter booking products based on:

  • Availability within a specific date range
  • Number of participants
  • Asset Name
  • Time range
The widget can be placed on the Home Page, Shop Page, and Category Pages of your WooCommerce website. It is provided as a custom, non-refundable addon, best suited for businesses needing advanced search and filtering of bookable assets. Full feature details can be reviewed [here](https://www.pluginhive.com/knowledge-base/woocommerce-bookings-availability-search-widget/).

What are the next steps to purchase the custom add-on for $250 and ensure my requirements are implemented?

To proceed with the purchase of the $250 custom add-on, follow these steps:

  1. Visit the purchase link: https://www.pluginhive.com/product/customization-for-pluginhive-woocommerce-plugins/
  2. Complete the purchase of the $250 customization package.
  3. After completing your purchase, share the purchase order number with the PluginHive support team.
  4. Once your order is confirmed, communicate your specific requirements in detail to ensure the customization aligns with your business needs.
  5. The PluginHive team will follow up and proceed with implementing your requested customization.

What functionality does the WooCommerce Bookings Availability Search Widget provide?

When installed alongside the Bookings and Appointments Plugin for WooCommerce, the Availability Search Widget add-on allows customers to search for all available products within a specific date range. This feature helps customers easily find and book products based on their desired dates, improving the booking experience on your site.

What is the "Resource Quantity Add-on," where can I obtain it, and under what conditions is it applicable?

The "Resource Quantity Add-on" is a custom-paid extension for the WooCommerce Bookings & Appointments plugin, priced at $250 (non-refundable). It enables you to add a quantity selector for a single resource and maintain its availability under specific conditions:

  • The Booking Period must be set to Fixed Block.
  • Resources should be set to "Let Customers Choose" and the Resource Type to "Multiple Choice."
  • Only one resource option should be available per bookable product.
  • The Booking Participant option must be enabled.
This add-on is not suitable if you need to manage the availability of multiple rooms as separate bookable entities. For more information, you can refer to the detailed guide here: https://www.pluginhive.com/knowledge-base/woocommerce-bookings-addons-resource-quantity-availability/

What is the cost and license model for the "Block Product Availability Based on Other Bookings" addon? Is it a one-time payment or recurring?

The "Block Product Availability Based on Other Bookings" add-on requires a one-time payment of $250. After purchase, the add-on includes 90 days of support and continues to function indefinitely without any recurring fees. Support for major compatibility updates with WooCommerce or WordPress may be available at a minimal cost in the future. The add-on does not include custom development or extra features beyond what is described.

What is the cost of the Resource Quantity & Availability add-on for the WooCommerce Bookings plugin, and what are the purchase terms?

The Resource Quantity Add-on is a paid solution priced at $250. This fee is non-refundable. The addon is specifically designed to work only with the WooCommerce Bookings & Appointments plugin. The purchase includes 90 days of support and the addon will continue to function as designed beyond that period. No additional features or custom development are included after the purchase.

What is the delivery timeline and cost for the custom "Allow Bookings for Past Time Slots" add-on with the "Sold Out" tooltip feature?

The custom "Allow Bookings for Past Time Slots" add-on, including the "Sold Out" tooltip feature, will be delivered within 5 business days after purchase. The cost for this add-on is $400, and it is non-refundable.

What is the starting price or typical range for paid customizations like adding a custom post-booking redirect in PluginHive?

Paid customizations for features such as adding a custom redirect after booking typically start at $500 per customization. The final price will depend on the feasibility and scope of the requested feature. After reviewing your detailed video and requirements, the PluginHive team will be able to provide a more accurate estimate.

What is the WooCommerce Bookings Availability Search Widget addon and how does it work?

The WooCommerce Bookings Availability Search Widget addon is a paid custom add-on that works with the Bookings Plugin. It provides a search widget for your website's Home Page and Shop Page, enabling customers to input their desired booking dates and display all available products for that period. This allows customers to quickly find and book products based on their selected date range. For more information and setup guidance, refer to the knowledge base article: https://www.pluginhive.com/knowledge-base/woocommerce-bookings-availability-search-widget/.

What options are available in the 'Time Range Type' field of the "Adjust WooCommerce Booking Cost based on different factors" addon?

The 'Time Range Type' field offers the following options: Custom date range, Range of months, and Range of days. These allow you to set booking cost adjustments based on specific date ranges, selected months, or day intervals.

What should I do after submitting a review for a PluginHive plugin if I want to showcase my business on their website?

After submitting a review for your PluginHive plugin (using the same ID as your purchase), you may get a chance to have your business showcased on the PluginHive official website. Check the customer stories section to see how other businesses are featured: https://www.pluginhive.com/category/customer-stories/

What should I do if I forgot to apply the discount code when placing an order for a PluginHive custom add-on?

If you placed an order without applying the discount code for a PluginHive custom add-on, contact PluginHive support promptly. Provide your order details and explain the situation, requesting that the discount be applied to your personalized item. The support team will advise you on the next steps to ensure you receive the appropriate discount.

What should I do if plugin troubleshooting and PHP changes do not fix the booking duration add-on not saving, and the issue appears site-specific?

If standard troubleshooting and environment changes do not resolve the issue and it appears to be site-specific (i.e., does not occur on the demo site), provide temporary FTP access to the support team. This allows for direct code and file investigation, enabling developers to identify issues related to file permissions, server configuration, or site-specific customizations that may be preventing the add-on from saving settings.

What should I do if the booking price discrepancies occur when addons or custom product fields are used with the Booking plugin?

If booking price discrepancies occur when using addons or custom product fields, first check if you are using a third-party addon plugin such as Advanced Product Fields Pro for WooCommerce. These plugins may not be compatible with the PluginHive Booking plugin, leading to inaccurate price calculations. To resolve:

  • Deactivate the third-party addon plugin and check if the booking price updates correctly.
  • For full compatibility and accurate price calculations, use the PluginHive Product Addon plugin with the booking plugin.
  • Contact the third-party addon plugin’s support team to request official compatibility with the PluginHive Booking plugin if you wish to continue using it.

What should I use for the search widget feature now that the "Availability Search Widget Add-on" has been discontinued?

You can use the built-in search widget feature now integrated into the current version of the Bookings plugin. Follow PluginHive’s official step-by-step guide to display the WooCommerce Bookings Search Availability Widget:

How to Display WooCommerce Bookings Search Availability Widget on your store
This article provides detailed instructions to help you set up and use the new integrated search widget functionality, replacing the discontinued add-on.

What steps should I take if my developer’s customizations are being lost after updating the PluginHive Bookings plugin?

When updating the plugin, any custom code changes made directly to the plugin files may be overwritten. To avoid losing customizations:

  1. Refrain from modifying the plugin’s core files directly. Instead, use plugin hooks or custom add-ons to apply required changes.
  2. Before updating, document all customizations and communicate with your developer to create backups.
  3. After updating, test your website’s functionality, especially for custom pricing or unique workflows, to ensure nothing breaks.
  4. If essential custom features are not natively supported by PluginHive, consider using child plugins or contacting support for integration options.
Always backup your site and custom code before performing plugin updates to prevent loss of functionality.

What support is included with the add-on purchase?

The add-on purchase comes with 90 days of support. After the support period, the add-on will continue to work as proposed, but no additional development or extra features will be included with the package you purchased.

When will I receive the invoice for my custom add-on purchase?

Once you purchase the custom add-on package, you will immediately have access to the invoice for your transaction through your PluginHive account.

Where and how can I purchase the "Customize Minimum/Maximum Booking Duration Add-on"? I did not find an option to add it to the cart.

To purchase the "Customize Minimum/Maximum Booking Duration Add-on," visit the following link: https://www.pluginhive.com/product/customization-for-pluginhive-woocommerce-plugins/. Select the "Popular Package ($200)" to proceed with the purchase. Please note that this is a one-time purchase and is non-refundable. After making the purchase, inform PluginHive with your order number for further assistance.

Where can I find more information about the Quantity Add-on or the booking participants functionality?

Detailed information about the booking participants functionality—which allows you to set resources with quantity fields and custom pricing—is available in PluginHive’s knowledge base. Visit this article for step-by-step instructions: https://www.pluginhive.com/knowledge-base/how-to-set-booking-participants-using-woocommerce-bookings-and-appointments/. You can also try the feature in action on the demo site: https://woocommercebookings.pluginhive.com/custom-shop.

Where can I purchase the Resource Quantity Add-On for the WooCommerce Bookings and Appointments Premium Plugin, and what does it do?

The Resource Quantity addon is a custom solution provided by PluginHive that works exclusively with the WooCommerce Bookings & Appointments plugin. It allows customers to choose the number of resources created under the Bookings plugin that they want to book. The addon costs $250 and is non-refundable. Please note that to purchase this addon, PluginHive requires information about your business case and specific requirements to ensure the addon will suit your needs.

Where should I add the code snippet to make the Bookings plugin assets load on all pages?

Add the provided PHP snippet to your site’s child theme functions.php file or through a plugin designed for adding custom code snippets. Always test on a staging site first to ensure there is no conflict or unexpected behavior before deploying to your live site.

Where should I add the code snippet to make the Bookings plugin assets load on all pages?

Place the PHP snippet in your website’s child theme functions.php file or use a plugin that is designed for custom code snippets. Always test the changes on a staging environment first to ensure compatibility and avoid issues on your live site.

Where should I place the template files to override and customize the output of WooCommerce Product Addons in my theme?

To override and customize the output templates for all product addons, place your modified template files in the "ph-woocommerce-product-addon-premium/addons/" folder within your WordPress theme directory. This allows you to alter the HTML structure and styling as needed for your site’s requirements. Always use a child theme or a custom directory to ensure your changes persist through theme and plugin updates.

Which email notifications are sent to clients when using the deposit feature and different payment actions occur?

The following WooCommerce emails are sent based on the type of customer payment and order status: a. When a client first makes an order and pays a deposit:

  • The "Processing Order" email (WooCommerce template) is triggered, reflecting a partially paid status.
b. When a client places an order and pays in full:
  • The "Processing Order" email template is sent to notify of complete payment.
c. When the final request for payment (remaining balance) is sent:
  • The "Order Details" email from WooCommerce is sent to the customer, requesting the remaining balance.
d. When the client makes a final payment and the order is paid in full:
  • The resulting email depends on the status you select for deposit and remaining orders after payment through the Deposit plugin settings. You can customize which email template is used for each status.
Email templates can be viewed and customized under WooCommerce → Settings → Emails. This ensures you can tailor the messaging for each payment stage to keep clients accurately informed.

Why can't I place the in-built Search Availability widget exactly where I want (e.g., above the products section) on my custom pages?

Placement of the in-built Search Availability widget depends on the widget areas enabled by your current WordPress theme or page builder. Some themes only allow widget placement in limited areas, such as primary or footer widget sections, and not directly above the product listings. If you need more granular placement (like above products), consider:

  • Using a theme or builder that offers more flexible widget areas.
  • Continuing with the add-on plugin if it provides this capability for your layout needs.
  • Providing a staging site and video demonstration to PluginHive support for assessment and potential solutions.

Why does the buffer day option disappear or not work when enabling Recurring Bookings, and is buffer time supported in recurring setups?

The buffer days option is not supported with the Recurring Bookings addon. This is due to the complexity of calculating booking durations when multiple recurring slots are selected. As a result, when you activate recurring bookings, the buffer time checkbox will not be available. If buffer days are essential for your business model, an alternative approach is to instruct customers to add separate bookings to their cart instead of using the recurring feature, enabling buffer management per booking.

Why does the calendar not automatically highlight or mark dates from the next month when using the "Customise Minimum & Maximum Booking Duration" addon at the turn of the month, even though the booking days and slots are calculated correctly?

The "Customise Minimum & Maximum Booking Duration" addon currently does not support automatic highlighting of booking slots that extend into the next month. This means that when a user selects days at the end of one month that should continue into the following month, those dates in the next month will not be visually highlighted or marked in green, even though the plugin calculates the correct days and values for the booking and the slots are properly added to the cart. This is a limitation of the add-on’s current design and is not supported in either the latest or previous versions of the plugin.

Why does the quantity of Bookable products not appear in the shopping cart or allow customers to select multiple quantities with the WooCommerce Bookings and Appointments plugin?

The WooCommerce Bookings and Appointments plugin does not include inventory management or support for a quantity field on Bookable products. As a result, there is no quantity selector in the shopping cart, and customers cannot increase the quantity to rent or book multiple units of the same item in a single transaction. This is different from simple products in WooCommerce, which do support quantity selection and inventory management. If you require customers to select multiple units, this feature is currently not available with the plugin.

Why does the translation for the bookings plugin change or break when the "Availability Search Widget Add-on" is activated alongside the Bookings and Appointments Plugin for WooCommerce?

The "Availability Search Widget Add-on" is an older, now-discontinued addon. Compatibility issues between this addon and the main Bookings and Appointments Plugin for WooCommerce can cause translation problems—such as switching the dashboard title from "Booking" in English to "Buchungen" in German and vice versa. Deactivating the "Availability Search Widget Add-on" resolves these translation conflicts. The search functionality it provided is now built into the latest version of the Bookings plugin, so the separate addon is no longer needed.

Why is the "Book Dates Across Unavailable Days" addon more expensive than the main core WooCommerce Bookings & Appointments plugin?

The "Book Dates Across Unavailable Days" add-on is priced higher than the main plugin because it is a specialized customization that requires ongoing maintenance and updates to ensure compatibility with the core Bookings plugin. Maintaining such add-ons involves additional development, testing, and support resources, which is reflected in the pricing structure. This ensures the add-on works reliably even as the main plugin evolves.

Why is the cost calculated by the booking system not reflected in the product’s cost at the bottom of the page, and why can’t the booking be purchased?

This issue arises due to a compatibility conflict between the PluginHive Booking plugin and the "Advanced Product Fields Pro for WooCommerce" plugin used for custom fields. The booking plugin manages price calculations using custom meta fields, which are required for accurate booking cost calculations. When the Advanced Product Fields Pro plugin was deactivated, the booking price updated correctly on the cart page for both single and multiple week bookings. To resolve this:

  • Reach out to the Advanced Product Fields Pro support team and request compatibility with the PluginHive Booking plugin.
  • As an alternative, consider using the PluginHive Product Addon plugin, which is fully compatible with the booking system and provides similar custom field features. More information can be found here: https://www.pluginhive.com/product/woocommerce-product-addons/.

Why is the Custom Booking Interval Add-on now a paid solution, and what are the advantages of using it compared to using code snippets?

The Custom Booking Interval Add-on is now chargeable because it is a business-specific feature requested infrequently and requires regular updates and compatibility maintenance with WooCommerce, WordPress, and popular plugins. Unlike code snippets, which can be hard to manage and require developer support, the add-on is a standalone plugin that is easy to install, activate, and deactivate. It receives regular updates for better stability and compatibility, ensuring seamless integration with your WooCommerce setup.

Why isn't the WooCommerce "Resend new order notification" order action sending an email, and how does it differ from the "Send order details to customer" action?

The "Resend new order notification" and related order action emails are native WooCommerce features, not controlled by the PluginHive plugin. If these actions are not sending emails, it may be due to WooCommerce settings or conflicts with your email configuration. The PluginHive plugin does not modify or manage core WooCommerce email order actions.

Will I need to pay for the custom add-on again after WooCommerce or WordPress updates, or is the payment for permanent use?

The custom add-on is a one-time payment. You are not required to pay again unless:

  • A major update to WooCommerce, WordPress, or the Bookings plugin breaks the add-on and requires code changes.
  • You request new features or enhancements to the add-on.
Otherwise, the add-on will continue to function as initially provided.

Will the new custom addon automatically respect existing bookings, or will we need to run a one-time migration script to ensure already booked tables remain unavailable?

No migration script is required. The custom addon will automatically respect all existing bookings. Previously booked assets (both primary and secondary) will remain unavailable for further booking, just as they are now. The new logic will work seamlessly with your current booking data and setup.

Will updating or replacing the Customise Booking Interval addon affect my current settings?

Updating or replacing the add-on will not affect your existing settings. The new installation will retain all previous configurations, so you can safely update without losing your setup.

¿El plugin gestiona listas de espera?

Actualmente, el plugin no cuenta con una función separada para mantener listas de espera. Sin embargo, ofrece la función de Reservas por Confirmación, que permite a los clientes realizar pedidos que solo serán confirmados cuando el administrador los apruebe manualmente desde el backend.

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Visit the product page to explore all features and pricing.