Chilexpress Shipping – All You Need To Know

Chilexpress is a parcel and mail delivery service based in Chile, providing domestic and international shipping services. It provides an opportunity to ship purchased online goods to customers across Chile, South America, and the globe.


Why Choose Chilexpress Over Its Competitors?

For over 25 years, Chilexpress has been the leader in private courier services in the country of Chile.

Their services are focused mainly on eCommerce clients, so they have developed and adapted to the online market, providing online businesses with quick delivery, logistics transport, international trade, money transfers, collections, and so much more.


Chilexpress Domestic Shipping Rates

Chilexpress offers multiple services for shipping parcels within Chile. Shipments can be picked up or dropped off at one of 1,200 branches across the country. Online shipping is also easier and more streamlined than ever as everything is digital.

Chilexpress Same Day Delivery

Portal Empresa provides same-day delivery services for urgent mail and parcel delivery (if received before 4 pm). There are two options for this service; same day AM/PM 2Hrs and Same Day Mass Delivery AM/PM. 
Ultra-Fast: deliveries within RM and V Region. PM delivery before 5:30 p.m. for shipments received before 11:00 a.m. in RM and 12:00 p.m. in V Region.
AM/PM: deliveries before 9:00 p.m. for shipments received before 1:00 p.m. (Only in some communities of the Metropolitan region).

Chilexpress Priority

Delivery on the business day after the day of shipping if done before 7:00 p.m.

Chilexpress Express

Delivery from 1 to 2 business days after the day of shipping if done before 7:00 p.m.

Chilexpress Extended

Delivery between 2 to 4 business days after the day of shipping if done before 7:00 p.m.

Chilexpress Extreme

Delivery between 3 to 5 business days after the day of shipping if done before 7:00 p.m.

Other services available include:

Cash on Delivery (COD): the recipient pays upon delivery of the parcel and the money is returned to the customer.

The physical return of delivery document (POD) service: At the time of delivery of the product, the recipient is asked for the name and signature for a document previously specified by the client, and then return it is returned as proof of delivery.


For more information on the delivery times available in Chilexpress, you can view their Service Guide on the Chilexpress website.

Chilexpress International Shipments and Customs Documents to Speed Up Delivery

When shipping internationally from Chile with Chilexpress, they provide a diverse range of services adapted to the size and timelines needed by their customers. According to the Chilexpress website, customers can:

  • Send your products and documents to any country in the world.
  • Door-to-door service, aimed at both people and companies.
  • Transit times from 3 days.
  • Request pickup through the Company Porta. 

Weight restrictions for international shipments are up to 2.5 kg for documents and up to 70 kg for parcels. 

Businesses are reminded to find out the customs and tax information for the recipient country prior to shipment as these are paid by the recipient. Parcels must be accompanied by the commercial invoice and all other necessary documents. More information can be found on the Chilexpress website.

For imports into Chile

Chilebox is a service provided to Chilexpress customers that gives them an American, European, or Chinese address to help export products into Chile for a low cost. Shipping charges are minimized or erased and customs procedures are taken care of by Chilexpress. For businesses, this means you can import samples and products you need from other countries without problems while saving both time and money.


Does Chilexpress Deliver on Weekends?

Chilexpress delivers parcels and mail on all business days, Monday through Friday between 8 am and 9 pm.

They do not deliver on holidays and Sundays.


Chilexpress Features and Options for eCommerce Stores

Chilexpress is proud of its implementation of advanced technology to provide its clients with the excellence in service that matches the digital era we reside in. Through the website, you can generate quotes, check the status of shipments, and use the Companies Portal page to access all the information pertaining to your business partnership with Chilexpress, including billing and the status of shipments. 

Track the status of all orders through Transport Order barcodes that send instant information to your customer account.  

The Chilexpress App reduces the processing time of shipments. Through the app, companies can save a payment method and quickly request pick up of outgoing parcels directly from their business, home, or warehouse. If you prefer not to have your parcels picked up, you can easily drop them off at one of many Chilexpress branch locations.


Using Chilexpress to Automate the eCommerce Shipping and Delivery Process

Benefit from Chilexpress Developers. You can integrate the Chilexpress features, services, and logistics into your website with APIs from a developer or an official application. These APIs add an address search engine for customers, rates for shipments according to weight and dimensions, and generate shipments and check the status of orders right from your website. 

Partner with an authorised Shopify shipping app or WooCommerce shipping plugin that can provide Chilexpress features and services right from your eCommerce web platform while allowing you to automatically generate labels. Your business can also benefit from offering multi-carrier options so customers can choose their preferred carrier or choose one that provides the time and cost that matches their needs. Reach out to PluginHive to learn more.

Chilexpress - Integration

What Our Customers say


Excellent Plugin!

Amazing support. I wasn’t expecting it. I was having issues and they walked me through the entire process. Excellent plugin


Definitely recommended!

Support has been outstanding! It has been quick and they stuck with me while trying to solve my shipping and label printing problem. Would definitely recommend this company.

nadiaz review

Dedicated Support Staff!

Excellent plugin, actually the only one doing the job. Very helpful, competent and dedicated support staff.

Get Started For Free!

If you own an eCommerce based on WooCommerce, Shopify, Magento, BigCommerce, or PrestaShop, and require a complete shipping solution that integrates with the top shipping carriers like UPS, FedEx, USPS, DHL, Stamps, Australia Post, Canada Post, and more, feel free to reach out to us.

Contact Us