Delhivery Shipping – All You Need To Know

Delhivery is dedicated to businesses and the customers they serve. Through unparalleled features dedicated to the eCommerce industry, you receive a little something extra by choosing to ship with Delhivery. Although they have received some complaints about customer service in the past, they have grown to become one of the quickest and most cost-effective methods of getting your parcels delivered. 

Delhivery continues to grow rapidly, and with a plethora of online delivery services available, they are one of the number one choices for small businesses and their many shipping requirements.

Delhivery aims to become one of the best domestic shipping providers in India. Not only do they offer low-cost delivery and plenty of added services, but they also have online live trackers that allow you to find where your delivery is in real-time. Delhivery also claims to be an expert in navigating the many seasons and terrains found across the country while providing customers with the flexibility to schedule pick up or delivery, as well as locations, based on what is convenient for them.

The cost of shipping domestically differs depending on the location and size of the parcel being shipped. Delhivery offers same-day or next-day express shipping with on-demand delivery options.

Delivery provides one of the best turnaround times (TAT) available for Indian shipments going internationally. With the instant real-time shipment updates that can be sent via email or SMS, you’ll always know where your shipments are. Delhivery also offers ocean or air freight for those larger shipments.  

The cost of shipping internationally works in a zone-style schedule. The size of the parcel as well as the amount of time you require to get the parcel to its destination will also come into play. There are options such as air express, air or sea cargo, and more. To find out more on the cost of shipping internationally or to generate an estimate, visit the Delhivery website.

When shipping internationally with Delhivery, they will guide you through the customs process. Most documents are generated automatically and all information or documents you need to ship will be filled out automatically or directions will be provided.

It is beneficial to look up the customs and tariff info on the destination country to ensure that your parcels coincide with their requirements as well.

Although Delhivery strives to provide everything an eCommerce business will need to get their packages to the customer, it is best to do your own due diligence prior to shipping to a new country.

What Delhivery is often praised for is its active delivery network that works 24 hours a day and seven days a week.

When sending a shipment with Delhivery, the client or their customer will need to choose a delivery window. This window can include Saturday or Sunday but must be chosen either at the time of shipping or changed prior to delivery. 

Delhivery is almost completely dedicated to serving small to large eCommerce businesses. They offer many features that make it easier for online stores to reach their many customers.

You do not need to pay a monthly subscription fee with Delhivery. Instead, you are charged a pay-as-you-go rate where the cost of shipping gets deducted from your Delhivery wallet. Your wallet will need to be refreshed with funds to continue this service. 

According to Delhivery, here are two of the many features and services that benefit the eCommerce stores working with Delhivery. 

DELIVERING SERVICE QUALITY

• 24/7 customer support
• High on-time performance
• Real-time shipment tracking visibility
• Free Setup, Smooth COD Remittance

LOW RATES OF RETURN

• Flag invalid addresses
• Minimize logistics cost
• Reduce returns through RTO Predictor
• Proactively identify at-risk customers

Running a business from your home? No problem. Delhivery offers an in-house managed transportation platform that allows you to pre-scheduled or on-demand pickups of packages.

Is your eCommerce business hosted by another platform such as Magento or BigCommerce? PluginHive’s dedicated team of experts on almost every shipping company can provide you with an app or service to meet any of your business’ shipping needs. Whether you want to optimize the services offered by Delhivery or any other shipping company, our support team is here and ready to discuss your shipping needs even if you don’t think you see what you need from your eCommerce platform app catalog.
Learn more about the shipping service apps available from PluginHive by reaching out to our shipping experts now!