Employee & Resource Scheduling – WooCommerce Bookings and Appointments FAQs

How can I explore the WooCommerce Bookings & Appointment plugin’s functionality before purchasing?

To explore the plugin’s features and functionality, you can use the provided demo site: https://woocommercebookings.pluginhive.com/?hash=ec10e38356980502e191007aa81127f7. This demo environment allows you to experience how booking, staff management, calendar viewing, and notifications work within the plugin.

How can I retrieve asset data (such as an employee booked as an asset) for an order at the "order completed" stage in WooCommerce Bookings?

While there is currently no dedicated hook for directly retrieving asset details, you can obtain asset information from an order using the following method:

• Use the WooCommerce function: wc_get_order_item_meta( $item_id, 'Assets', true );
• This function will return the asset ID associated with the order item.
• You can then use the asset ID to identify which asset (employee or other) has been booked for the order, enabling you to trigger notifications or further actions as needed.

How can I set up three different employees with specific working hours and days of availability?

You can create three different employees as assets within the WooCommerce Bookings and Appointments plugin and configure their availability rules based on their individual working hours and days. To do this:

1. Add each employee as a separate asset in the plugin.
2. Set up availability rules for each asset, specifying the days of the week and hours when each employee is available for bookings.
3. Assign these assets to your bookable products or services.

You can find a detailed, step-by-step guide on setting booking assets and configuring employee availability in the following article: https://www.pluginhive.com/knowledge-base/how-to-set-booking-assets-using-woocommerce-bookings-and-appointments-plugin/ This setup ensures that each employee's calendar is managed according to their actual working schedule.

How does the "Assets" feature work for availability and quantity management?

The Assets feature can be used to assign resources (such as staff members or equipment) to bookable products. You can set a global quantity for each asset, which limits how many times it can be booked across all products and slots to which it is assigned. You can also set availability ranges for each asset, but asset quantity remains consistent for all applicable dates and cannot be varied on specific dates or times.