When I enable the WooCommerce Canada Post Shipping plugin, I lose Sales Tax on the Checkout page

Customer:

I’m using WooCommerce Canada Post Shipping Plugin with WooCommerce version 2.4.13. When I enable the plugin, I lose sales tax on the WooCommerce checkout page. Where can I activate the sales tax function?


PluginHive Support:

You may be losing the ‘Sales tax’ because you may not have enabled that option for shipping purposes.

Please go to WooCommerce→Settings→Tax and select the option which has your sales tax defined. We have attached a screenshot showing the navigation from where you can enable the tax for shipping. Once you enable it, the problem will be resolved.

If the issue persists, kindly reply to this mail with:
– Screenshot of the problem
– Admin access so that we can analyze the issue at your end and come up with a quick solution.

woocommerce shippinng rules


Customer:

That works. BUT now the Cart and Checkout pages are now blank. Unable to process the order?

woocommerce shipping cart


PluginHive Support:

That is strange. Please do the following:

When you are on the cart page, press Ctrl + Shift + R for a cache free reset.
If that doesn’t work, then try changing the browser and then test once more.


Customer:

No change on IE, Firefox on Chrome.


PluginHive Support:

We noticed that you are using an older version of our plugin. We request you to download the latest version of the plugin by logging onto pluginhive.com→My Accounts.

For more details, check out the WooCommerce Canada Post Shipping Plugin and if you need any help with the setup, Contact PluginHive Customer Support.

Good luck!

Last Updated On March 16, 2020