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I am facing issue with Canada Post plugin after setting it up!

We hope you were successful in setting up the Canada Post plugin. For any help on the setup of the plugin, you can refer to the article.

Once you are done, if you have any problem with the shipping services or rates, kindly do the following :

1. Enable the debug option from the settings tab and try debugging the transaction by analyzing the request and response. For more information on debugging, kindly go through our article.
2. To compare the rates with the rates returned from Canada Post, kindly go to Canada Post price calculator and calculate the rate.

On performing these things, if the problem persists, kindly contact the  support team with the following details :

  • Screenshot of Canada Post calculator
  • Request and response in a text file.
Last Updated On September 21, 2018