I am facing issue with FedEx plugin after setting it up!

So, you have successfully installed and set up the FedEx Shipping Plugin with Print Label, but you are not seeing the required results and need to troubleshoot the issues. In this article we will let you know how to troubleshot some of the setting up issues with the FedEx Shipping Plugin.

#1 WooCommerce FedEx Shipping plugin that offers unparalleled features like Automatic Shipping Label, Return Label generation, Shipment Tracking, and Multi-Vendor Support.

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We hope you were successful in setting up the FedEx plugin. For any help on setup of the plugin, you can refer the article.

Once you are done, if you have any problem with the shipping services or rates, kindly do the following :

1. Enable the debug option from the settings tab and try debugging the transaction by analyzing the request and response. For more information on debugging, kindly go through our article.
2. To compare the rates with the rates returned from FedEx, kindly go to FedEx Rate Calculator and calculate the rate.

On performing these things, if the problem persists, kindly create a support ticket with the following details :

  • Screenshot of FedEx calculator
  • Request and response in a text file.
Last Updated On September 15, 2018