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The FedEx shipping options are showing on checkout. The only problem now is the create shipment feature

You are able to see FedEx Shipping services on the Cart page but you are not able to create the shipment. Don’t worry. This guide will help you out.

Customer :

The FedEx shipping options are showing on checkout. The only problem now is the create shipment feature.”This is a production key” box is checked.

Here’s the error message:
Fedex Create Shipment Error: Severity: ERROR
Source: prof
Code: 1000
Message: Authentication Failed.


Support :

You need authorization from FedEx while printing label in production mode, that’s why you are getting this error

You need to contact FedEx with the sample label generated using Test Account details

.Please follow Certification Guidelines to get Advanced Services for printing the labels.

Last Updated On September 16, 2018