[Error Code: 2026] – Packaging Type is invalid for Service Type

In this guide, we will show you how to solve the ‘Error Code: 2026 – Packaging type is invalid for Service Type’ when using the WooCommerce FedEx Shipping Plugin. Check out below.


I am getting an error code: 2026 – “Message: Packaging Type is invalid for Service Type.”. I am in production mode and trying to print a label.

PluginHive Support:

The error code indicates that the available FedEx boxes are not available for the specified location or service.

Disable all the FedEx boxes that you have enabled in the Pack into boxes with weight and dimension option in the plugin settings. Next, define a custom box and then try to ship. For more information, read our troubleshooting document.

Also, request you to discuss with FedEx to know the appropriate boxes and services available for your account. If you need any help setting up FedEx shipping on your WooCommerce store, feel free to Contact PluginHive Customer Support. We would be more than happy to help.

Good luck!

2 thoughts on “[Error Code: 2026] – Packaging Type is invalid for Service Type

  1. Karen
    Karen says:

    We are also experiencing the same issue. We are using the boxes provided by default in your plugin, as well as the FedEx Web Services test credentials mentioned in your guide. Any assistance would be extremely appreciated.

    • Veeresh
      Veeresh says:

      Hello Karen,

      Thank you for reaching us.
      Your packaging may be correct but the service which you have chosen may not support the packaging dimensions and the shipping location you have chosen. Please check with different services once.
      Contact FedEx for the detailed information.

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