When I set Parcel Packing Method as Weight based, Weight based shipping options aren’t visible

Are you not able to see the FedEx Shipping methods on the Cart/Checkout page in spite of selecting the Parcel Packing Method as Weight-based when using the WooCommerce FedEx Shipping Plugin with Print Label? Check out the solution below.

Customer:

Based on Weight Based Packing when I set the Parcel Packing Method as Weight-based, there should be two more options visible: Box Maximum Weight and Packing Process. These options are not visible to me, and I need them!

Screenshot attached

FedEx


Support:

Kindly let us know whether you are using the basic version or the premium version of the plugin.


Customer:

 It is the premium version.


Support:

Thank you for the response.
It appears to be a javascript issue (with your browser or hosting service provider


Support:

The issue was resolved after installing the latest version of WooCommerce FedEx Shipping plugin.


Customer:

The plugin didn’t show that it needed an update. How will I know when I need to update this plugin?


Support:

Once a plugin update is available, you should get the notification on the Plugins page. You can then click on the Update now button to update the plugin to the latest version.

Please read this guide for more information: How to Download, Install, Activate, and Update PluginHive WooCommerce Plugins. And for more help, feel free to Contact PluginHive Customer Support.

Last Updated On April 22, 2020