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When I set Parcel Packing Method as Weight based, Weight based shipping options aren’t visible

Are you not able to see the FedEx Shipping methods on the Cart/Checkout page in spite of selecting the Parcel Packing Method as Weight-based when using the WooCommerce FedEx Shipping Plugin with Print Label? Check out the solution below.

Customer:

Based on this article (http://support.wooforce.com/hc/en-us/articles/207269549-How-to-pack-Items-based-on-Weight-), when I set the Parcel Packing Method as Weight-based, there should be two more options visible: Box Maximum Weight and Packing Process. These options are not visible for me, and I need them!

Screenshot attachedimage4


Support:

Kindly let us know whether you are using the basic version or the premium version of the plugin.


Customer:

 It is the premium version.


Support:

Thank you for the response.
It appears to be a javascript issue (with your browser or hosting service provider


Support:

The issue was resolved after installing the latest version of FedEx plugin.


Customer:

The plugin didn’t show that it needed an update. How will I know when I need to update this plugin?


Support:

We are working on a process to provide an update button in the future.

Right now, we request you to periodically check our product page(Changelog) in Wooforce.com to check the latest version (Checking once a month is advisable).

We hope to implement the update mechanism soon.

Last Updated On September 21, 2018