How to remove authentication error in the order dashboard when trying to create a shipment

Looking to remove the authentication error on the Order Dashboard when trying to create a shipment using the WooCommerce Shipping Plugin for FedEx? Here’s a small guide to do that.

Customer:

An authentication error occurred in the order dashboard when trying to create a shipment. I enabled debugging to see if there was anything else – and it is just this. However, rates are being returned and collected at checkout properly. So, authentication does not seem to be a problem at that step.


PluginHive Support:

You need authorization from FedEx while printing label in production mode. For this, contact FedEx with the sample label generated using test account details.

Please follow Certification Guidelines to get advanced services for printing the labels.

Last Updated On June 09, 2021