License Activation & Renewal – WooCommerce Bookings and Appointments FAQs

After activating my API key, the plugin still says it is not active. How can I resolve this activation issue?

To resolve plugin activation issues after entering your API key, follow these steps:

1. Go to the Bookings Activation page in your WordPress admin.
2. Select the “Deactivate API Key” option and click “Save Changes.”
3. Visit PluginHive.com, log into your account, and navigate to My Account → API Keys. If you see any previous activations for the license key, delete them.
4. Deactivate the Bookings plugin on your site and then reactivate it.
5. Return to the Bookings Activation page. Enter the License API key and Product ID, then click “Save Changes.”

After purchasing the plugin, do I need to do anything on my WordPress site, or will the plugin continue to work normally?

After your purchase, you need to configure the new API key within the Bookings plugin activation page on your WordPress site. The plugin will continue to work regularly (including version 5.0.7) once the new license key is activated. Detailed instructions for license activation can be found here: https://www.pluginhive.com/knowledge-base/installation-licence-activation-woocommerce-bookings-appointments-plugin/#:~:text=activate%20the%20license.-,License%20Activation,-You%20can%20get

After renewing my plugin license early, why did the new expiration date appear to be shortened by a month instead of extending through the original expiration?

When renewing your PluginHive license early, it's important to ensure that the renewal is added to your existing expiry period, rather than starting immediately. In cases where the expiration date appears shortened, you can request the support team to adjust your license so the new expiration aligns correctly with your previous period. For example, if your previous license was set to expire on April 13, 2025, and you renewed early, the new expiration should be extended to April 13, 2026. Contact PluginHive support with your order details so they can update your expiration date accordingly.

After renewing my subscription, why does the PluginHive plugin show as ‘deactivated’ even though I’ve entered the new details, and how can I resolve this issue?

To resolve the ‘deactivated’ status after renewing your subscription and entering new details, follow these steps:

1. Go to the Bookings Activation page and navigate to API Key Deactivation.
2. Enable the "Deactivate API Key" option and click on Save Changes.
3. Log in to your PluginHive.com account and go to My Account → API Keys. Delete the previous activation of the license key if it still exists.
4. Deactivate and then reactivate the Bookings plugin within your website.
5. Return to the Bookings Activation page, go to API Key Activation, and enter your license API key and Product-ID.
6. Click on Save Changes to complete the process.

Am I entitled to support when I renew my plugin license with PluginHive?

Yes, renewing your plugin license with PluginHive entitles you to one year of support and updates. After your license renewal, you will continue to receive assistance for any queries related to the plugin throughout the renewed period. The license must be renewed annually to maintain access to support and updates.

Are free software updates provided after the first year of purchasing the PluginHive Bookings plugin?

No, free plugin updates and support are not available after the first year. To continue receiving updates and support, you would need to renew your license after the initial one-year period.

Are refunds available for PluginHive plugin purchases, and can I receive a refund for existing Bookings plugin and Product addon licenses?

Refunds are only available within 30 days of plugin purchase, according to PluginHive’s refund policy. Since your Bookings plugin and Product addon licenses are out of the refund policy window, a refund cannot be provided for these licenses.

Are there any automatic renewals or recurring charges for the Bookings plugin on my credit card?

The Bookings plugin operates on a manual renewal process, meaning there are no automatic renewals or recurring charges. You will only be charged if you manually choose to renew your subscription. There are no charges applied to your credit card unless you initiate the renewal process yourself.

Are there any coupon codes or discounts available for PluginHive license renewal?

Although there are currently no public or ongoing discounts, PluginHive may provide a 10% discount as a token of appreciation in specific situations. If you are interested, reach out directly to the support team to see if you qualify for this offer.

Are there any discounted multi-site or unlimited site license options for the WooCommerce Bookings and Appointments plugin?

At present, there are no multi-site or unlimited site license options available for the WooCommerce Bookings and Appointments plugin. However, PluginHive offers an Affiliate program as an alternative opportunity for collaboration, which may be beneficial for agencies or individuals working with multiple businesses. Interested users can contact the PluginHive team or visit the Affiliate program section on the PluginHive website for more details about the program and how to register.

Are there any discounts or promotions available for renewing my PluginHive plugin license?

Yes, PluginHive periodically offers seasonal discounts, promotions, and coupons for license renewals. You can check the latest deals at: https://www.pluginhive.com/best-deals-for-woocommerce-plugins/. Additionally, you may contact PluginHive support to inquire about any available discounts, such as a 15% renewal coupon, which may be offered directly to you upon request.

As a long-term customer, can I get a discount on my license renewal given recent significant price increases?

Yes, PluginHive values your loyalty as a long-term customer. Upon request and based on your account history and the number of sites you need to manage, a loyalty discount can be offered on your license purchase. For example, discounts of 15% or 30% off have been provided to loyal customers as a gesture of appreciation. To receive a discount, please specify the number of sites you require licenses for, and PluginHive will provide you with a relevant discount coupon for your purchase.

Can I apply a discount to my plugin purchase after I've already renewed my license?

Discounts cannot be applied retroactively after a plugin license has been renewed or purchased. However, you can receive the same discount on your next plugin license renewal by reaching out at the time of your next renewal to request discount coupons.

Can I create a new PluginHive account with a different email to renew my plugin if I cannot access my old account, and how do I update the plugin on my website?

Yes, you can create a new PluginHive account using your new email address and purchase the plugin again to renew it. After purchasing, you will receive a new API Key. To update the plugin on your website, follow these steps:

1. Log in to your website's WordPress admin panel.
2. Navigate to the plugin settings page for your PluginHive product.
3. Enter the new API Key that you received with your renewal purchase.
4. Save the changes.

Can I get a discount on multiple licenses now that the 5-site license is discontinued?

A maximum discount of 40% on each license is available if you purchase 5 licenses together. This is offered as a special arrangement due to the discontinuation of the 5-site license.

Can I get the PluginHive Bookings Plugin at my original purchase price after a price increase?

The plugin price has increased from $99 to $149 per year. However, as a gesture of appreciation for your previous purchase and loyalty, you are eligible for a 10% discount on the current license price. Contact support to receive your coupon code.

Can I install the plugin in a testing environment first and then move it to my live environment?

Yes, with a single-site license, you can activate the plugin on one website at a time, including a testing (staging) site. After testing, you can delete the activated URL from your PluginHive account by navigating to pluginhive.com → My Accounts → API Keys section. Then, you can activate the license key on your production (live) website. This process allows you to test thoroughly before going live while staying compliant with the single-site license terms.

Can I receive a discount coupon code for my plugin renewal, and can the coupon have an expiry date of January 4th, 2025?

A new coupon code offering a 20% renewal discount will be made available for the New Year period. To receive the coupon code, reach out to support just before January 4th, and the coupon will be provided. You will also receive the coupon code via email. The discount will be valid for use during this period, ensuring your renewal is eligible for the 20% discount.

Can I receive a discount on the PluginHive Dokan Bookings integration plugin's yearly license?

Yes, there is a year-end sale currently happening where you can get the PluginHive Dokan Bookings integration plugin at a 20% discount. You can take advantage of this offer when purchasing the plugin.

Can I receive a promo code for 5 licenses of each PluginHive plugin (Booking, Non-Adjacent, Deposits) and use it whenever I need to purchase, without an expiry date?

It is not possible to provide a coupon code with unlimited expiry. However, when you are ready to purchase new licenses (up to 5 for each of the three plugins), you can email PluginHive specifying which plugin and the number of licenses you wish to purchase. The team will issue a suitable coupon for you at that time, matching the agreed pricing of $50 (Booking), $50 (Deposits), and $40 (Non-Adjacent Booking) per license.

Can I renew my 5-site license for the Bookings Plugin at the previous price, or only the single-site option is available now?

The 5-site license option for the Bookings Plugin has been discontinued. You can now purchase as many individual single-site licenses as needed, each priced at $149 per year. The previous multi-site license package is no longer available.

Can I request a discount coupon for renewing my plugin license at a later date when we resume using the plugin?

Yes, you can request a discount coupon when you are ready to purchase or renew the plugin license in the future. Simply contact PluginHive support when your development phase is complete and you are ready to resume bookings, and they will be happy to provide you with a discount coupon at that time.

Can I transfer my PluginHive license to a different site after using it on a development or test site?

Yes, you can transfer your PluginHive license to a different site. A single license can only be active on one website at a time. During testing, you can activate the license key on your development or test site. After completing your testing, delete the previously activated URL by logging into pluginhive.com, navigating to My Accounts → API Keys, and removing the test site URL. You can then activate the license key on your client's production website. If you need to use the license on multiple sites simultaneously, you will need to purchase a multiple-site license.

Can I upgrade my PluginHive single-site license to a 5-site license if I want to use the plugin on more websites?

There is no upgrade or downgrade process for PluginHive licenses. If you initially purchase a single-site license, you cannot convert or upgrade it to a 5-site license later. To use the plugin on multiple sites, you must purchase a separate license for each site or purchase a multi-site (such as 5-site) license directly. Select the correct license type when making your purchase on the PluginHive website.

Can I upgrade my single-site license to a 5-site license and get a refund for my old license?

Yes, you can upgrade from a single-site license to a 5-site license and receive a refund for your old license, provided the original purchase is within the 30-day refund period. To proceed, first purchase the 5-site license. Once you have completed the purchase, share the new order number with PluginHive support. After receiving your new order number and confirming deactivation of the old license, the team will process a refund for your single-site license.

Can I use a Black Friday coupon to renew my yearly PluginHive license before it expires?

Yes, you can renew your PluginHive plugin license in advance using the Black Friday coupon. Use the coupon code: ph_bfcm_2024. Please note that this coupon is valid until December 6th, 2024. Make sure to complete your renewal before the coupon expires to take advantage of the discount.

Can I use a PluginHive 5-site license on multiple websites, and how does activation work?

Yes, with a 5-site license from PluginHive, you can activate the same license (API Key and Product ID) on up to 5 different websites. If you encounter any difficulties while activating the license on your sites, PluginHive support is available to assist you throughout the process. Simply ensure that the license is not already activated on more than five installations; you can manage your activations through your PluginHive account.

Can I use a single-site license of the WooCommerce Bookings & Appointment plugin on my website and its subdomain?

A single-site license for the WooCommerce Bookings & Appointment plugin can be activated on only one website, which includes either a main domain, a subdomain, a sub-site, or a staging site—but not multiple at the same time. If you need to activate the license on both the main website and its subdomains, you will need to purchase a Multi-site license.

Can I use my PluginHive single-site license on more than one website?

No, a single-site license from PluginHive can be activated on only one website. If you wish to use the plugin on additional sites, you must purchase separate licenses for each website or choose a multi-site license that fits your requirements.

Can I use one of my remaining activations from my 5-site WooCommerce Bookings And Appointments plugin license to extend the plugin for another year?

No, you cannot use a remaining activation from your 5-site license to extend the plugin's validity for another year. The 5-site license model has been discontinued, and each license must now be purchased individually for renewal or new activations. The email you received was a reminder that your existing license is expiring, not that you can extend its duration using unused activations.

Can I use one PluginHive WooCommerce Bookings and Appointments plugin license for multiple subdomains or websites?

A single-site license for the PluginHive WooCommerce Bookings and Appointments plugin can be activated on only one website, regardless of whether it is a subdomain, sub-site, or a staging site. If you need to use the plugin on multiple sites or subdomains, you are required to purchase a separate license for each site.

Can I use the provided coupon codes to purchase 5 licenses for each plugin?

Yes, each coupon code is valid for the purchase of 5 licenses for the respective plugins. You can use each coupon code up to 5 times per plugin to renew or purchase licenses, as long as the associated email address is used and the purchase is within the specified validity period.

Can I use the same PluginHive plugin license for multiple subdomains?

No, a single-site license from PluginHive can only be activated on one website, regardless of whether it is a sub-site, subdomain, or staging site. If you wish to activate the license on multiple subdomains, you need to purchase a Multi-site license. The Multi-site license allows activation on multiple sites, including subdomains. Visit the PluginHive website to view and purchase the appropriate license for your requirements.

Can my renewed license be added to the end of my current license so that the renewal period does not overlap, and I do not lose any paid months?

Yes, your renewed license period can be extended so that it starts after your current license expires, preventing any overlap and ensuring you do not lose any paid months. In your case, the expiry date of your renewed order has been updated to begin when your previous license expires. For example, if your previous order expires on February 19, 2025, your new order has been adjusted to expire on February 19, 2026. This ensures your full renewal period is honored and no paid time is lost due to overlap. If you need this adjustment after renewing, contact support with your order details for assistance.

Can PluginHive provide hands-on assistance with renewing and updating my plugin?

Yes, PluginHive can assist by directly updating your plugin and activating your license for you. After you purchase the license renewal and provide the necessary details (API key, Product ID, and, if needed, WordPress Admin access), the PluginHive team will:

• Activate the plugin license with your latest API keys
• Update the plugin to the newest version

Can the add-on be used with a different or multiple Bookings plugin licenses?

Yes, the add-on can be used on multiple sites with another Bookings plugin license.

Can the PluginHive license API be used on both my main domain and a staging site with a single-site license?

A single-site license can only be activated on one website at a time, whether it is the main domain, a sub-site, or a staging site. To use the license on multiple sites simultaneously, you would need a multi-site license. During testing, you can activate the license on your staging site, and once testing is complete, you can delete the previously activated URL from your pluginhive.com account (under My Accounts → API Keys), then activate the license on your production website.

Can the WooCommerce Bookings And Appointments plugin be used on multiple websites with a single license? What is the process for using the plugin on multiple sites?

The WooCommerce Bookings And Appointments plugin license is valid for use on a single website only. If you need to use the plugin on multiple sites, you will need to purchase a separate license for each website.

Can the WooCommerce Bookings and Appointments plugin require signatures and uploading of a valid driver’s license?

Please provide more specific details regarding your requirements for signature collection and driver’s license uploads so that guidance can be provided on whether this functionality is supported directly or via integration with additional plugins.

Can we set up automatic yearly renewal with a card payment for the Booking plugin?

Currently, renewal of the plugin is handled as a new purchase each time. However, PluginHive is working towards implementing a subscription-based renewal system that will allow for automatic annual renewals with card payments in the future. For now, please renew manually by purchasing the plugin again when needed.

Can you reactivate the coupon for my plugin renewal?

The coupon code has been reactivated and the expiry date extended to 15th September. You can use the coupon code ph_riverconsultancy_offer_10 to avail the discount while purchasing the WooCommerce Booking and Appointments plugin. The coupon is valid for purchases made under [email protected]. Visit https://www.pluginhive.com/product/woocommerce-booking-and-appointments/ to complete your purchase before the new expiration date.

Can your plugin include a reminder feature before a subscription ends?

The core Bookings and Appointments Plugin does not have a built-in subscription reminder feature. However, WooCommerce and its compatible extensions can be used to manage email notifications related to bookings and subscriptions.

Do I have to manually renew my PluginHive plugin licenses each year, or will renewals happen automatically?

PluginHive plugin licenses are now renewed automatically due to a transition to a subscription model. Going forward, you will not need to manually renew your licenses each year as renewals will happen automatically to ensure continued access to updates and support.

Do I need a separate license (API Key) to use the plugin on both my development and production environments?

Yes, you must have two separate plugin licenses if you wish to use the plugin on both your development and production environments at the same time. Each environment requires its own license if both will be active simultaneously.

Do I need to cancel my previous single-site subscription after upgrading to a 5-site license?

There is no need to cancel your previous single-site subscription. Your previous purchase will automatically expire on its scheduled date (September 2024). You can now use the 5-site license simultaneously on up to five sites, and this new order will be valid until August 2025. No further action is required regarding your old subscription.

Do I need to change or update the API key when updating the plugin?

When updating the plugin, it is recommended to deactivate your existing API key, delete any previous activation from your PluginHive account, and then re-activate the plugin with the same license API key and Product ID. This ensures that your plugin remains validated and continues to receive updates seamlessly. No need to change the API information unless you are provided with new credentials.

Do I need to deactivate and reinstall the plugin to renew my PluginHive license?

You do not need to deactivate and reinstall the plugin to renew your PluginHive license. Simply purchase a renewal for the plugin. With your new purchase, you receive a new API key. You only need to activate the new API key on your site using the plugin’s License Activation page.

Do I need to purchase multiple license keys to use the WooCommerce Bookings and Appointments plugin on more than one website?

Yes, PluginHive's single-site license for the WooCommerce Bookings and Appointments plugin can be activated on only one website, regardless of whether it is a primary site, sub-site, or staging site. If you want to activate the plugin on multiple websites, you need to purchase separate licenses for each site.

Do I need to purchase the plugin separately for each website if I previously had a multi-site license?

Yes, you are now required to purchase a separate license for each website. The Multi-site license product has been discontinued. To renew your plugins, you need to buy individual licenses for each site by making separate purchases on the PluginHive website.

Do I need to update the API keys after renewing my PluginHive subscription for Bookings and Appointments plugins?

Yes, after renewing your PluginHive subscription, you need to update the new API keys for your plugins. It is also recommended to update all related plugins to their latest versions to ensure compatibility and smooth operation. Make sure you are running the following plugin versions:

• WooCommerce Bookings and Appointments – Version 5.1.1
• PH Recurring Bookings and Appointments for WooCommerce – Version 1.3.0
• PH Multiple Non-Adjacent Bookings for WooCommerce – Version 1.3.2

Do you have a Lifetime program?

PluginHive does not offer a lifetime program. All plugins are available only with a yearly subscription model.

Do you offer a discounted rate for purchasing a second license of your plugin to use on a different domain?

Yes, we offer a 10% discount on the license for your second site as a gesture of goodwill. If you are interested, please let us know and we will provide you with a coupon code to apply the discount during your purchase.

Do you offer developer or agency licenses?

PluginHive offers an Affiliate program specifically for agencies and developers. For more details or to discuss partnership opportunities, you can reach out directly to PluginHive’s Partnership Manager at [email protected]. The relevant team will review your inquiry and provide you with comprehensive information and guidance regarding the affiliate or partnership programs available for agencies and developers.

Do you provide a discount for a multi-site license for the WooCommerce Booking plugin?

Yes, PluginHive offers discounts for multi-site licenses. For your requirement of two websites with the WooCommerce Booking plugin, a 15% discount can be applied to each license. To receive the discount, you will be provided with a coupon code that is valid for your purchase. Please contact PluginHive with your requirements to obtain your personalized coupon code.

Does it matter if my API key is still linked to my prototype site (e.g., cassandrascanines.ca/newcanine), or does it need to be activated on the live domain (cassandrascanines.ca)?

The license API key should be deactivated on your old site and activated on your new, live site. This ensures proper functioning and licensing compliance. Be sure to remove the license from the development site and activate it on the production domain.

Does my PluginHive license expire or is it automatically renewed? Why don't I see a subscription in my account?

With your previous purchase, the PluginHive license did not include auto-renewal, which is why you do not see an active subscription in your account. You will need to manually renew your license this year. After you manually renew, future renewals will be processed automatically through a subscription. You can check your current license status and renewal options in the "API Keys" section of your PluginHive account.

Does PluginHive have an auto-renewal policy for plugin licenses?

PluginHive does not have an auto-renewal policy for plugin licenses. All license renewals must be done manually by the user. You will not be automatically invoiced for renewals; instead, you can choose when and if to renew your license via your PluginHive account.

Does PluginHive offer a license for the "WooCommerce Bookings and Appointments" plugin that supports unlimited sites or a developer license?

PluginHive's "WooCommerce Bookings and Appointments" plugin licenses are available for single-site activation only. Each license key can be activated on one website, including sub-sites or staging sites. There is no unlimited sites or developer license offered, and multisite licenses are no longer available. If you require the plugin on multiple separate WordPress sites, you need to purchase a separate license for each site. Additionally, PluginHive has an affiliate program for developers that offers commissions if you're interested in promoting their products.

Does purchasing the WooCommerce Bookings and Appointment Plugin give me lifetime access to updates and support, or is a subscription/renewal required?

Purchasing the WooCommerce Bookings and Appointment Plugin provides you with one year of updates and support from the date of purchase. After this period, you must renew your license annually to continue receiving updates and support. Without an active license renewal, you can still use the plugin’s version available at the time your license expired, but you will not receive new updates or support. This information is stated on the product page, and the plugin is not sold as a one-time/lifetime payment product with lifetime updates or support.

Does the PluginHive plugin license activation affect the syncing of bookings or the functionality of cron jobs on my website?

Plugin license activation is not related to the functionality of website cron jobs or the core syncing features. An active license is only required for plugin updates and does not impact core booking sync or cron job execution. If you are facing sync issues, focus on ensuring all necessary cron jobs are operational, regardless of license activation status.

How can I activate my API key for the Bookings plugin?

To activate your API key for the Bookings plugin, follow these steps:

1. Go to the Bookings Activation page and navigate to "API Key Deactivation".
2. Enable the "Deactivate API Key" option and click "Save Changes".
3. Log in to your PluginHive.com account, go to "My Account" → "API Keys", and delete any previous activation of the license key if present.
4. Deactivate and then reactivate the Bookings plugin in your system.
5. Return to the Bookings Activation page, select "API Key Activation", and configure your license API key along with the Product-ID.
6. Click "Save Changes" to complete the activation process.

How can I activate my Bookings and Appointments for WooCommerce plugin license to receive updates?

To activate your plugin license and receive automatic updates for Bookings and Appointments for WooCommerce, follow these steps:

1. In your WordPress dashboard, go to Settings > Booking Activation > API Key Activation.
2. Enter your API Key and Product ID provided by PluginHive.
3. Click "Save Changes" to activate the license.

How can I activate my PluginHive API Key if I receive an error stating it cannot be activated?

To resolve the API Key activation issue, follow these steps:

1. Navigate to the Bookings Activation page in your WordPress admin.
2. Go to the "API Key Deactivation" section and enable the "Deactivate API Key" option.
3. Click "Save Changes."
4. Log in to your PluginHive.com account, go to "My Account" > "API Keys," and delete any previous activation of the license key (if present).
5. Deactivate and then reactivate the Bookings plugin in WordPress.
6. Go to the Bookings Activation page once more, select "API Key Activation," and enter the license API key and Product-ID associated with your latest purchase.
7. Click "Save Changes."

How can I activate my PluginHive license if it shows as unused in my account but won't activate on my website?

To resolve license activation issues when your PluginHive license shows as unused in your account but won't activate on your site, follow these steps:

1. Navigate to the Bookings Activation page on your website.
2. Go to the "API Key Deactivation" section.
3. Enable the "Deactivate API Key" option and click "Save Changes."
4. Log in to your PluginHive account at pluginhive.com and go to "My Account" > "API Keys."
5. Delete any previous activation of the license key.
6. Deactivate and then re-activate the Bookings plugin on your website.
7. Return to the Bookings Activation page and proceed to "API Key Activation."
8. Enter your license API Key and Product-ID, then click "Save Changes."

How can I activate my PluginHive plugin license after moving my WordPress site to a new live domain if it still shows as "Deactivated" even after following the activation instructions?

If your PluginHive plugin license still shows as "Deactivated" after moving your site to a new live domain and following the activation instructions, try the following steps:

1. Ensure you have deactivated the license on your previous/staging site before attempting activation on your new live domain.
2. Go to your WordPress admin dashboard on the new domain and navigate to the PluginHive plugin’s license activation section.
3. Enter your valid license key and try to activate again.
4. If the issue persists, clear your browser cache and reload the plugin’s license page.
5. Double-check that your site URL is correct and matches the one registered with PluginHive.
6. If you still encounter problems, contact PluginHive support for manual activation. Provide your new domain details, registered email, and purchase information to expedite the process.

How can I activate my WooCommerce Bookings and Appointments plugin license after changing my plan, when the API Key status shows "Deactivated"?

To resolve the license activation issue after changing your plan, follow these steps:

1. Go to the Bookings Activation page in your WordPress admin.
2. Select the "API Key Deactivation" tab and enable the "Deactivate API Key" option.
3. Click "Save Changes."
4. Log in to your account at pluginhive.com and navigate to My Account → API Keys.
5. Delete any previous activations of the license key, if present.
6. Deactivate and then reactivate the Bookings plugin in your WordPress plugins list.
7. Return to the Bookings Activation page, go to "API Key Activation," and re-enter your license API Key and Product-ID.
8. Click "Save Changes" to finalize activation.

How can I activate the new license API key for my order?

To activate your new license API key:

1. Log in to your account on pluginhive.com.
2. Navigate to your orders and locate your order (e.g., Order 190155).
3. Retrieve the new license API key from your order details.
4. Use this API key to activate the plugin license on your site.

How can I activate the PluginHive API/license key if I'm unable to do it after reinstalling the plugin?

If you are having trouble activating your PluginHive API/license key after reinstalling the plugin, follow these steps:

1. Go to the Booking Activation page in your WordPress dashboard.
2. Navigate to "API Key Deactivation."
3. Enable the "Deactivate API Key" option and click "Save Changes."
4. Log in to your PluginHive.com account.
5. Go to My Account > API Keys and delete any previous activation of the license key.
6. Deactivate and then reactivate the Booking Activation plugin in WordPress.
7. Return to the Booking Activation page, go to "API Key Activation," and enter your license API key and Product-ID.
8. Click "Save Changes" to complete the activation.

How can I activate the PluginHive license API key on a staging or sandbox site for testing without affecting the live site?

You can use your current PluginHive license API key on your staging site for testing purposes without impacting your live site. If you encounter an error during activation due to the license already being used on another site, follow these steps:

1. Log in to your PluginHive account at http://pluginhive.com/.
2. Navigate to "My Account" and then to "API Keys."
3. Locate and delete any previous activations of the license key if there are any.
4. After deleting, activate the license key on your staging or sandbox site.

How can I activate the PluginHive plugin license on a test website for configuration and testing, and then move it to the final (live) website without issues?

You can activate the PluginHive plugin license on your test site and carry out all necessary configurations and testing. Once you have completed testing, deactivate the license on the test site. After deactivation, you can safely activate the same license on your live website. This ensures uninterrupted service on your live site during the migration and avoids licensing conflicts.

How can I cancel my order renewal as I am not using the plugin anymore?

Your order is not set for auto-renewal, so you will not be charged again. No further action is required to cancel renewal.

How can I cancel my PluginHive plugin subscription so that it does not renew or charge me again?

To cancel your PluginHive plugin subscription and prevent automatic renewal or further charges, you can request cancellation by contacting PluginHive support with your order details. Once confirmed, your license will not be renewed automatically, and no further debits will be made. If you have already reached out with your order number, the cancellation will be processed accordingly.

How can I cancel my WooCommerce Bookings and Appointments plugin license since there is no cancellation option on the website?

Your WooCommerce Bookings and Appointments plugin license will not renew automatically. If you do not wish to continue using the plugin, you do not need to take any action to cancel it. The license will simply expire at the end of the current term, and you will not be charged further unless you manually purchase a renewal.

How can I cancel the renewal of my PluginHive plugin if it is set to renew automatically?

If your order is not part of the subscription model, the plugin license will not renew automatically. You do not need to take any action to cancel the renewal. If you wish to continue using the plugin after your current license expires, you will need to purchase the plugin again to renew the license.

How can I confirm if my plugin license order was placed successfully after using a coupon code?

After completing your purchase with a coupon code:

1. You will receive an order confirmation from PluginHive.
2. You should see both plugin licenses in your account or dashboard.
3. If you do not receive confirmation or cannot find your licenses, reach out to PluginHive support for verification.

How can I confirm if my PluginHive account and billing details have been updated and emails will now go to the new address?

Once the account and billing email addresses are updated (for example, to [email protected]), all future email communications from PluginHive, including renewal notices, will be directed to the new address. You can verify this by checking the updated details in your "My Account" section. If further confirmation is needed, contact PluginHive support, and they can confirm that communications are now set for the new email address.

How can I download the latest update of the WooCommerce Bookings and Appointment plugin if I purchased it previously but cannot find a download area?

Access to download the latest version of the WooCommerce Bookings and Appointment plugin is available for one year from the original purchase date. Since your license has expired, you are unable to access plugin updates. To download the latest version, please purchase the plugin again on the PluginHive website: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. After completing your purchase, you will receive a new API key which you should activate on your site. This activation will enable you to receive updates for the plugin.

How can I enable and display the Search Availability widget on my WordPress site when using the Booking plugin?

To enable and display the Search Availability widget, follow these steps:

1. Ensure that the "Display Search Availability Widget" option is turned on in the Booking plugin settings.
2. Make sure your plugin is updated to the latest version, as enhancements may be included in recent updates.
3. Confirm that your plugin license is active and correctly configured; updates and some features may require an active license. You can find your license API key by logging into your PluginHive account.
4. If you are using a page builder like Elementor, you need to manually add the Booking Search widget to your page using the WordPress widgets section. Edit the desired page in Elementor and insert the widget where you want it displayed.
5. Note that the Search Widget is designed to display only on standard WooCommerce pages such as the Home Page, Custom Home Page, Shop Page, and Product Category pages. If your site uses custom pages, you may need to align them with these standard pages or adjust widget placement accordingly.

How can I ensure my plugin license renewal is correctly applied and the expiration date is accurate?

To ensure your plugin license renewal is correctly applied:

1. After renewing, check the license details in your PluginHive account to verify the new expiry date.
2. If you notice any discrepancies, such as the renewal not extending your license as expected, contact PluginHive support with your order numbers.
3. The support team will review your account and adjust the expiration date so your renewal is appended to your prior license, maintaining continuity of service.
4. Confirm with support once the date is updated to ensure accuracy.

How can I ensure my remaining current license time is not lost when I renew manually?

After you complete your manual purchase, contact PluginHive support with your details. The team can update the new license’s expiry date so it extends from the end of your current license (e.g., if your current license expires on June 7, 2025, your new license will be set to expire on June 7, 2026), ensuring you do not lose any remaining subscription time.

How can I fix the "API Key Status Deactivated" error when trying to activate my PluginHive license?

To fix the "API Key Status Deactivated" error, follow these steps:

1. Go to the Bookings Activation page on your website.
2. In the API Key Deactivation section, enable the "Deactivate API Key" option and click "Save Changes."
3. Log in to your account at PluginHive.com, navigate to My Account > API Keys, and delete any previous activations of the license key if they exist.
4. Deactivate and then reactivate the Bookings plugin on your website.
5. Return to the Bookings Activation page, access API Key Activation, and enter both your license API Key and Product ID.
6. Click "Save Changes" to re-activate the license.

How can I fix the "Update package not available" error when trying to update the Bookings and Appointments for WooCommerce Premium plugin?

The "Update package not available" error typically occurs when your plugin license is deactivated. To resolve this and successfully update your plugin, follow these steps:

1. Go to the Bookings Activation page in your WordPress admin.
2. Navigate to "API Key Deactivation" and enable the "Deactivate API Key" option.
3. Click "Save Changes."
4. Deactivate and then re-activate the Bookings and Appointments plugin.
5. Return to the Bookings Activation page.
6. Go to "API Key Activation," enter your license API key and Product-ID, and click "Save Changes."

How can I fix the issue where Daylight Saving Time is not being considered on my WordPress site with the Bookings plugin?

To ensure Daylight Saving Time is handled correctly on your WordPress site, do the following:

1. Update your Bookings plugin to the latest version (at least 5.1.0) and make sure its license is activated.
2. Go to your WordPress dashboard and navigate to Settings > General.
3. In the "Timezone" section, instead of selecting UTC, choose the nearest city to your location from the dropdown menu. For example, select "London" instead of "UTC" if you are in the UK.
4. Save your changes.

How can I get a 20% discount on my PluginHive Bookings plugin renewal?

To receive a 20% discount on your Bookings plugin renewal, use the coupon code YEAREND2024 during the purchase or renewal process. This offer is valid as part of the yearend sale.

How can I get a coupon code for a PluginHive license renewal discount?

To obtain a coupon code for a PluginHive license renewal discount:

1. Contact the PluginHive support team and request the available discount.
2. If eligible, the support team will provide you with a unique coupon code, its validity period, and details on which email address it is associated with.
3. Use the coupon code during the renewal purchase process to receive your discount. If you have questions or issues applying the coupon, reach out to PluginHive support for assistance.

How can I get my current version of the Bookings plugin to work and access updates without paying again, since my purchase was recent?

The plugin purchase includes one year of support and updates. Since your order was purchased on 4th September 2024, your license is valid until 4th September 2025. You do not need to pay again for updates or support during this period. To receive automatic updates, ensure your license key (Product API Key and Product ID) is correctly activated on your website. Follow these steps:

1. Go to your WordPress admin dashboard.
2. Navigate to Settings → Bookings Activation Page.
3. Enter your "Product API Key" and "Product ID," then save the changes.
4. You can find your API key and Product ID by logging into pluginhive.com, going to "My Account," and selecting "API Keys."
5. After activation, go to the Plugins page and refresh it, or use Dashboard → Updates → Check Again to receive any available updates.

How can I get my new PluginHive license expiry date extended to match the remaining time of my previous license?

After purchasing a new license, provide your subscription details to PluginHive support and request that your new license expiry date be aligned with your previous license. The support team will update the renewal date for your new license to ensure you do not lose any remaining subscription time. Once the change is made, you will be notified, and you can verify the updated expiry date by logging into your PluginHive account.

How can I manually update the Booking and Appointment plugin when auto-update is not available?

To manually update the Booking and Appointment plugin, follow these steps:

1. Go to Bookings Settings → Bookings Activation page → API Key Deactivation and enable the "Deactivate API Key" option. Save the changes.
2. Log in to your PluginHive.com account, navigate to "My Account" → "API Keys", and delete the previous activation of the license key, if any.
3. Deactivate and then re-activate the Bookings plugin on your WordPress site.
4. Return to the Bookings Activation page → API Key Activation. Configure your license API key and Product-ID, then click "Save Changes."
5. Go to the Plugins page in your WordPress dashboard and refresh the page, or go to WordPress Dashboard → Updates → "Check Again" to look for updates.
6. If updates appear, proceed to update the plugin to the latest version.

How can I proceed with renewing my PluginHive plugin if the renewal link does not work?

To renew your PluginHive plugin, please follow these steps:

1. Log in to your account at pluginhive.com.
2. Navigate to the "My Account" section.
3. Go to "API keys."
4. Here, you will find the option to renew your plugin license.

How can I reactivate my deactivated API key when updating to the latest plugin version doesn’t resolve the issue?

To reactivate your deactivated API key, follow these steps:

1. Navigate to the Bookings Activation page in your plugin settings.
2. Under "API Key Deactivation," enable the "Deactivate API Key" option and click on Save Changes.
3. Log in to your PluginHive account at http://pluginhive.com/, go to "My Account" > "API Keys," and delete any previous activations of the license key if present.
4. Deactivate and then reactivate the Bookings plugin from your WordPress dashboard.
5. Return to the Bookings Activation page. Under "API Key Activation," enter your license API key and Product-ID, then click Save Changes.

How can I receive update notifications for my PluginHive bookings plugin?

To receive update notifications for your PluginHive bookings plugin, ensure that your plugin license is active on your website. If the license is inactive, updates will not be delivered or notified. Once the license is activated, update notifications will appear, and you can update to the latest version directly from your WordPress dashboard.

How can I remove a previously activated site from my PluginHive license to regain an available activation?

To remove a site from your License activations and free up an activation slot:

1. Log in to your PluginHive account at https://www.pluginhive.com.
2. Go to the “My Account” section.
3. Click on the “API Keys” tab/section.
4. Locate the list of site activations under your license key.
5. Delete or deactivate the activations for sites you no longer use or own (e.g., domains that have been deleted or transferred).
6. Once removed, you will be able to activate the license on another site as needed.

How can I renew my "Bookings Plugin – 5 Sites License" when the product has been discontinued and I encounter a payment processing error?

The "Bookings Plugin – 5 Sites License" product has been discontinued and is no longer available for renewal in its previous form. PluginHive products now use a yearly renewal/subscription model. To renew your access, please purchase the latest version of the WooCommerce Booking and Appointments plugin using the following link: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. Complete your purchase there to continue using the plugin.

How can I renew my Bookings plugin license?

To renew your Bookings plugin license:

1. Log in to your account at pluginhive.com.
2. Navigate to the "My Account" section.
3. Click on "API Keys" to find options for renewing your license.

How can I renew my plugin license if I don't see a new invoice or active subscription in my PluginHive account?

To renew your plugin license, log in to your account on PluginHive.com and navigate to the "API Keys" section. Within this section, you will find an option to renew your plugin license. If you encounter any issues or do not see the option to renew, please reach out to PluginHive support for further assistance.

How can I renew my PluginHive license if the renewal link has expired?

To renew your PluginHive license after the renewal link has expired, log in to your PluginHive My Account. Under the "Orders" section, you will find an option to renew your license. Click on the "renew" option and follow the prompts to complete your renewal.

How can I renew my PluginHive WooCommerce Booking and Appointments subscription if the renewal links are not working or visible in my dashboard?

To renew your subscription, you can simply purchase the plugin again using the following link: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. This will allow you to continue using the plugin with an active license. If you have any specific queries related to renewal, feel free to reach out to PluginHive support for assistance.

How can I renew my subscription for WooCommerce Bookings and Appointments and PH WooCommerce Product Addons if the renewal link gives an error?

The renewal link under the account is currently under maintenance and not functioning. To renew your subscription, you need to directly purchase the plugins again from the product page. Renewal is processed as a new purchase. You can find and purchase the plugins at: https://www.pluginhive.com/product-category/woocommerce-plugin/

How can I renew my WooCommerce Bookings Plugin license?

To renew your WooCommerce Bookings Plugin license, simply purchase the plugin again from the following link: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. The renewal will provide access to the latest features and continued support.

How can I renew or purchase the WooCommerce Bookings And Appointments plugin license?

To renew or purchase your WooCommerce Bookings And Appointments plugin license, please visit the following link: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. Complete the purchase on the PluginHive website to ensure uninterrupted access to plugin updates and support. If you need any assistance during the process, please reach out to PluginHive support.

How can I request a refund for the PluginHive plugin if it’s not working for my site?

To initiate a refund for a PluginHive digital product:

1. Deactivate the plugin license on your site.
2. Delete the PluginHive plugin from your website.
3. Reply to your support ticket or previous correspondence confirming that the plugin has been deactivated and deleted.

How can I resolve a firewall issue that is blocking PluginHive's license server from communicating with my site?

If a firewall is blocking requests between your site and PluginHive’s license server:

1. Obtain your site's IPv4 address. You can request this information from your hosting provider.
2. Share your IPv4 address with PluginHive Support.
3. Once you provide the IPv4 address, PluginHive will whitelist it on their servers.
4. After whitelisting, retry the license activation process. The issue should now be resolved, and your plugin should activate successfully.

How can I resolve issues related to activating or deactivating the PluginHive Deposits plugin license key?

To resolve issues with the activation or deactivation of the PluginHive Deposits plugin license key, follow these steps:

1. Go to the Deposits Activation page on your WordPress site.
2. Under API Key Deactivation, enable the "Deactivate API Key" option and save the changes.
3. Visit PluginHive.com, log into your account, navigate to My Account > API Keys, and delete any previous activation of the license key if present.
4. Deactivate and then reactivate the Deposits plugin in your WordPress dashboard.
5. Return to the Deposits Activation page, enter the license API key and Product-ID, and click Save Changes.
6. This process should resolve most license activation or deactivation issues. Repeat these steps for other PluginHive plugins as needed.

How can I resolve issues with customizations being overwritten in the Customise Maximum Bookings Per Slot add-on when using multiple languages?

Ensure that you are using the latest version of the Bookings and Appointments For WooCommerce Premium plugin, as updates can resolve stability issues. The latest version is 5.0.0. To receive automatic updates, activate your license key (Product API Key & Product ID) on your website. If the problem persists, especially when using multiple languages with a plugin like WPML, provide the PluginHive support team with a screencast that demonstrates how the overwriting occurs, including the steps you follow and the specific issue encountered. This will help the support team investigate and assist you more effectively. Steps to follow:

1. Update the Bookings plugin to version 5.0.0.
2. Confirm that your license key is activated for automatic updates.
3. Reproduce the customization issue and record a screencast showing the steps and result.
4. Share the screencast and configuration details with PluginHive support for targeted troubleshooting.

How can I resolve layout issues when calendar information is not displaying correctly with the "stacked" style, but works with the "inline" calendar layout?

The issue with displaying additional information below the calendar when using the "stacked" layout style has been addressed in plugin version 5.0.0. To resolve this problem:

1. Update your plugin to the latest version (5.0.0) where the bug fix for calendar UI in Right-to-Left (RTL) languages and layout issues is included.
2. Ensure your license key (Product API Key & Product ID) is activated on your website to receive automatic updates.
3. After updating, check if the stacked calendar layout displays correctly and allows inclusion of additional information below the calendar.

How can I resolve the "API Key Status Deactivated" error when trying to activate my PluginHive license on a site?

To resolve the "API Key Status Deactivated" issue when activating your PluginHive license, follow these steps:

1. Go to the Bookings Activation page on your website.
2. Locate the "API Key Deactivation" section and enable the "Deactivate API Key" option.
3. Click "Save Changes" to apply the deactivation.
4. Log in to your account at PluginHive.com and navigate to My Account > API Keys.
5. Delete any previous activation of the same license key if it exists.
6. Deactivate and then reactivate the Bookings plugin on your website.
7. Return to the Bookings Activation page, go to "API Key Activation," and enter your license API key and Product ID.
8. Click on "Save Changes" to complete the activation process.

How can I resolve the "Attempt to migrate data failed. Deactivate then reactivate this plugin or theme, then enter your API Key on the settings screen to receive software updates. Contact support if assistance is required." license activation error message in the PluginHive plugin?

To resolve this license activation error, follow these steps:

1. Log in to your PluginHive.com account.
2. Navigate to the "My Account" section and select "API Keys."
3. Delete the existing activation of your license key from this section.
4. Go to your WordPress website and deactivate the PluginHive plugin.
5. Reactivate the plugin within your WordPress dashboard.
6. Re-enter your license key details in the plugin’s settings screen.
7. Confirm whether the error has been resolved and the plugin is successfully activated.

How can I resolve the "Product ID is invalid" error when activating the plugin after purchasing it?

To resolve the "Product ID is invalid" error during plugin activation, follow these steps:

1. Log into your PluginHive account and navigate to the "API Keys" section to locate your correct API key and Product ID.
2. Go to the Bookings plugin Activation page on your website.
3. Under the "API Key Deactivation" section, enable the "Deactivate API Key" option and click "Save Changes."
4. In your PluginHive account, under "API Keys," delete any previous activation of the license key if found.
5. Deactivate the Bookings plugin on your site, then re-activate it.
6. Go back to the Bookings Activation page, and under "API Key Activation," enter your updated license API key and Product ID.
7. Click "Save Changes" to complete the activation process.

How can I resolve the "Update failed: Update package not available" error when trying to update my PluginHive plugin to the latest version?

To resolve the "Update failed: Update package not available" error when updating your PluginHive plugin, follow these steps:

1. Go to the Bookings Activation Page in your WordPress admin panel.
2. Find the API Key Deactivation section and enable the "Deactivate API Key" option.
3. Click "Save Changes."
4. Deactivate and then re-activate the FedEx plugin from your Plugins page.
5. Return to the Bookings Activation page, go to the API Key Activation section, and enter the new Product API key and Product-ID.
6. Click "Save Changes."
7. Refresh the plugins page or go to WordPress Dashboard → Updates and select "Check Again" to see if the update is now available.

1. Delete the older version of the plugin from your WordPress installation.
2. Download the latest version of the plugin from PluginHive.com → My Accounts → API Downloads.
3. Install the new plugin version and activate the license keys from WordPress Settings → FedEx Activation page.

How can I resolve the error "A customer account does not exist for this API Key" when activating a PluginHive license?

If you encounter the error "A customer account does not exist for this API Key" while trying to activate a PluginHive license, follow these steps:

1. Provide either the plugin purchase order number or the email address associated with the plugin purchase. This information is needed to accurately trace your purchase details.
2. If you are unsure about the email used, go to PluginHive My Accounts > Orders in your account dashboard and locate the purchase order numbers.
3. Share the order numbers with the PluginHive support team so they can verify your purchase and assist in activating your license.
4. Once the details are confirmed, PluginHive support will proceed with license activation and inform you upon successful completion.

How can I resolve the error "Attempt to migrate data failed. Deactivate then reactivate this plugin or theme, then enter your API Key on the settings screen to receive software updates. Contact support if assistance is required." and "The following required query string data is missing: instance" when setting up the PluginHive plugin?

To resolve these activation errors, follow these steps:

1. Log in to your PluginHive.com account.
2. Navigate to "My Account" and go to "API Keys".
3. Delete the previous activation of your license key from this section.
4. In your WordPress site, deactivate the plugin.
5. Reactivate the plugin.
6. Configure the license key details again on the plugin’s settings screen.
7. Check if the errors are resolved and the plugin activates successfully.

How can I resolve the error "Cannot activate API Key. The API Key has already been activated with the same unique instance ID sent with this request" when activating PluginHive plugins?

To resolve this API key activation error, follow these steps:

1. Go to PluginHive > My Account > API Keys section.
2. Delete any previous activation of the license key (if present).
3. Deactivate the plugin and then reactivate it.
4. Double-check your API key details, then click "Save Changes" to activate the key.

How can I resolve the issue where the WooCommerce Bookings and Appointments plugin notifies me of a new version but does not allow automatic or manual downloads?

To address this issue, follow these steps:

1. Ensure your Bookings plugin license is activated in WordPress:

• Navigate to Settings > Bookings Activation > API Key activation within your WordPress dashboard.
• Enter and activate your plugin license key.

1. Once the license key is activated, plugin updates will become available automatically on your Plugins page.
2. If you still cannot access the update, you can manually download the latest version:

• Log into your PluginHive account.
• Go to My Account > API Downloads.
• Download the latest available version of the plugin and install it on your site.

How can I update my PluginHive Bookings plugin if I am unable to see the plugin updates due to API key issues?

To resolve plugin update visibility issues related to the API key, follow these steps:

1. Go to the Bookings Activation page in your WordPress admin area.
2. Under API Key Deactivation, enable the "Deactivate API Key" option and then click Save Changes.
3. Visit your PluginHive.com account (https://pluginhive.com/) and navigate to My Account > API Keys.
4. Delete any previous activation of your license key, if present.
5. In your WordPress admin, deactivate and then re-activate the Bookings plugin.
6. Return to the Bookings Activation page and go to the API Key Activation section.
7. Enter your license API key and Product-ID, then click Save Changes.
8. You should now be able to see available plugin updates and proceed to update the plugin.

How can I update my PluginHive plugin or license key safely without losing settings?

To update your PluginHive plugin or reconfigure your license key without risking your settings:

1. Go to your PluginHive.com account → My Account → API Keys.
2. Delete the previous activation of the license key.
3. In your WordPress site, deactivate and then reactivate the Bookings plugin.
4. Enter and save your license key details again.
5. Go to WordPress Dashboard → Updates → update the plugin.

How can I update my PluginHive WooCommerce Bookings plugin to the latest version?

To update your plugin to the latest version:

1. Ensure your license key is activated on your website. Updates will only be received automatically when the license is active.
2. Find your API Key and Product ID under pluginhive.com → My Account → API Keys.
3. Configure these in your website’s plugin settings and activate the license.
4. Once activated, go to WordPress Dashboard → Updates and click “Check Again” to fetch available updates.
5. Alternatively, download the latest plugin version from My Account on PluginHive.com. Deactivate and delete the old version before uploading and activating the new one. Your settings will remain intact during this process.

How can I upgrade my existing single-site PluginHive license to a 5-site license and pay only the difference in price?

Currently, there is no direct process to upgrade or downgrade PluginHive licenses or to pay just the difference to move from a single-site to a multi-site (such as 5-site) license. To increase the number of licensed sites, you need to make a new purchase at the license level required via the PluginHive website: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/

How can I use one of my 5-site PluginHive Bookings and Appointments licenses for a different website instead of renewing a separate license?

You can use one of your 5-site licenses by configuring the new API key on the website where you wish to activate the plugin. Follow these steps:

1. Log in to your PluginHive account and access the purchased license for 5 websites.
2. Download the latest version of the plugin if needed.
3. Install and activate the plugin on your desired website.
4. Enter the API key associated with your multi-site license within the plugin’s license activation settings on your website.
5. For further instructions on downloading, installing, and updating your WooCommerce plugin, refer to this guide: https://www.pluginhive.com/knowledge-base/how-to-download-install-update-woocommerce-plugin/?seq_no=2

How do I activate my new plugin key for "Recurring Bookings and Appointments" on my WordPress site after renewing my subscription?

To activate your new plugin key after renewing your "Recurring Bookings and Appointments" subscription, follow these steps:

1. Download the latest version of the plugin from your PluginHive account at http://pluginhive.com/ under My Accounts.
2. On your WordPress site, deactivate and delete the old version of the plugin.
3. Install the newly downloaded plugin file.
4. Navigate to WordPress Settings > Canada Post Activation.
5. In the API Key activation section, enter the new API key and the Product ID associated with your recent purchase.
6. Activate the plugin license.

How do I activate my PluginHive license after purchasing a new one using a discount code?

After you complete the purchase of your PluginHive license using a discount code, you will receive an order confirmation containing your API key and Product ID. Follow these steps to activate your license:

1. Copy your API key and Product ID from the order confirmation email or order details page.
2. Go to your PluginHive plugin settings within your WordPress admin dashboard.
3. Locate the license activation section.
4. Enter the API key and Product ID in their respective fields.
5. Click the activation or save button to complete the process.

How do I activate my WooCommerce Bookings plugin license?

To activate your WooCommerce Bookings plugin license, follow these steps:

1. Log in to your WordPress dashboard.
2. Navigate to Settings → Bookings Activation Page.
3. Enter your "Product API Key" and "Product ID" in the provided fields.

• These can be found under pluginhive.com → My Account → API Keys.

1. Click "Save Changes" to activate.
2. Once the key is successfully activated, you will receive plugin updates automatically on your site.

How do I activate the booking API for PluginHive’s WooCommerce Booking and Appointments plugin?

To activate the booking API, you must have an active license for the WooCommerce Booking and Appointments plugin. The plugin license includes one year of support and updates and must be renewed annually to maintain access. If your license has expired, purchase a renewal from the official PluginHive product page at https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. Once you have an active license, you can activate the plugin on your site to use the booking API.

How do I activate the latest plugin license key and receive automatic updates after renewing my PluginHive plugin?

To activate your renewed PluginHive plugin license and ensure you receive automatic updates, follow these steps:

1. Log in to your WordPress admin dashboard.
2. Go to Settings → Bookings Activation Page.
3. Enter your latest "Product API Key" and "Product ID". You can find these details under your account at pluginhive.com → My Account → API Keys.
4. Save the changes.
5. Navigate to your Plugins page in WordPress.
6. Refresh the page or go to Dashboard → Updates and click "Check Again" to trigger the update check.

How do I activate the license key for the Booking and Appointment plugin to receive updates automatically?

To activate the license key and ensure you receive automatic plugin updates:

1. Go to Bookings → License Activation in your WordPress dashboard.
2. Enter your "Product API Key" and "Product ID" in the respective fields, and save the changes.
3. You can find your API Key and Product ID by logging in to pluginhive.com, then navigating to "My Account" → "API Keys."
4. After activation, go to the Plugins page and refresh it, or go to WordPress Dashboard → Updates → "Check Again" to check for updates.

How do I activate the PluginHive plugin license in WooCommerce, including steps for managing API keys and product IDs?

To activate the PluginHive plugin license in WooCommerce, follow these steps:

1. Go to Bookings Settings → Bookings License Activation page in your WordPress admin.
2. Under API Key Deactivation:

• Enable the "Deactivate API Key" option.
• Click "Save Changes."

1. Log in to your PluginHive account (pluginhive.com → My Account → API Keys).
2. Delete any previous activation of the license key if present.
3. In your WordPress admin, deactivate and then re-activate the PluginHive plugin.
4. Return to the Bookings License Activation page.
5. Under API Key Activation:

• Enter your license API Key and Product ID.
• Click "Save Changes."

How do I activate the PluginHive plugin license with the new API Key after renewal?

To activate your plugin license following a renewal, follow these steps:

1. Log in to your WordPress admin dashboard.
2. Navigate to the specific PluginHive plugin you have renewed.
3. Go to the API Key activation tab for that plugin.
4. Enter the new API Key and the Product ID associated with your most recent plugin renewal.
5. Save or submit the changes to activate the license.

How do I cancel the automatic renewal of my PluginHive license?

Your license will not be renewed automatically. No further action is required to prevent renewal.

How do I confirm that I have deleted the PluginHive plugin and deactivated the license for a refund request?

To confirm deletion and deactivation before your refund can be processed:

1. Deactivate the PluginHive plugin from your WordPress dashboard.
2. Delete the plugin from your site entirely.
3. Respond to your support ticket or the PluginHive team confirming that both steps are completed.
4. If you purchased using a specific email, confirmation must be sent from that email address to verify ownership.

How do I deactivate and delete the PluginHive plugin to proceed with a refund request?

To proceed with your refund request for the PluginHive plugin, follow these steps:

1. Deactivate the license for the plugin in your WordPress dashboard.
2. Delete the plugin from your website by navigating to the Plugins section, locating the PluginHive plugin, and selecting "Delete."
3. Confirm the completion of these steps by replying to your support email or ticket, as this is necessary to ensure the software is removed and the license is no longer in use.

How do I deactivate my PluginHive license to proceed with a refund request?

To deactivate your PluginHive license, remove or disable the license both within your WordPress site and the PluginHive panel. Once deactivated, inform PluginHive by replying to their email or support thread to confirm the deactivation, which is necessary before your refund can be processed. This ensures the software is deleted and the license is not used further.

How do I deactivate the plugin license if the plugin has already been deleted from my website?

If you have already deleted the plugin and are unable to access the plugin's settings to deactivate the license, notify PluginHive support. The team can manually deactivate the license from their end and proceed with further actions such as refunds. Ensure you communicate that the plugin is no longer present on your site, so the support team can assist you accordingly.

How do I deactivate the PluginHive plugin license?

To deactivate your PluginHive plugin license, follow these steps:

1. In your WordPress dashboard, navigate to the "Settings" section.
2. Go to the "Booking Activation" page.
3. Locate the "API Key Deactivation" section.
4. Choose the "Deactivate API Key" option.
5. Click "Save changes" to complete the process.

• Log in to your PluginHive account.
• Go to the "API Keys" section.
• Delete the license activation from there.

How do I ensure I receive the agreed special renewal price for my existing plugin licenses?

To receive the agreed special renewal price for your existing licenses, retain your support ticket reference ID (#302329). Before your license renewal date, contact PluginHive support referencing this ticket. The team will verify your eligibility and provide the necessary coupon code, which you should apply during the renewal transaction to secure the arranged pricing. Be sure to request the coupon code a few days in advance of your license expiry to ensure a smooth renewal process.

How do I ensure my Booking plugin license is active and updates are enabled?

To ensure your Booking plugin license is active and updates are enabled:

1. Log in to your PluginHive account.
2. Retrieve your license API key from your account dashboard.
3. In your WordPress admin area, go to the Booking plugin settings and enter your license API key in the relevant field.
4. Save the settings to activate your license.
5. Once activated, check the Plugins page in WordPress and update the Booking plugin to the latest version.

How do I ensure that all future PluginHive communications and renewal notifications are sent to a client's email instead of my own?

To have future communications sent to your client's email, update both the account and billing email addresses to your client's email (e.g., [email protected]) via your PluginHive account's "My Account" section. Once both addresses are updated, all notifications, including renewal requests, will be sent directly to the new email address.

How do I get a discount coupon for a single PluginHive license purchase?

To obtain a 10% discount on a single license purchase, contact PluginHive with your purchase intent and email address. They will generate a coupon code specifically for your purchase and provide you with the validity period and usage instructions.

How do I install and activate the license for the WooCommerce Bookings and Appointments plugin?

To install and activate the license for the WooCommerce Bookings and Appointments plugin, follow these steps:

1. Download the plugin .zip file from your PluginHive account or purchase email.
2. In your WordPress dashboard, go to Plugins > Add New > Upload Plugin.
3. Click 'Choose File', select the downloaded .zip file, and click 'Install Now.'
4. Once installed, click 'Activate Plugin.'
5. After activation, enter your license key in the appropriate field, usually found under the plugin’s settings or in the PluginHive dashboard menu.
6. Save the changes to complete license activation.

How do I pay for my plugin renewal early? Can I pay before the auto-payment date?

There is no auto-renewal option for the current renewal. Renewal involves purchasing the plugin again manually. To renew early, simply go to the plugin product page at https://www.pluginhive.com/product/woocommerce-booking-and-appointments/ and complete the purchase. Next year, your plugin license will auto-renew automatically.

How do I proceed if the booking plugin works in a demo environment but fails on my own site?

If the plugin works in demo or staging but fails on your site:

1. Check for conflicts by disabling all third-party plugins (except WooCommerce and Bookings).
2. Switch to a default theme, such as Storefront, and test booking functionality.
3. If the problem is resolved, reactivate plugins/themes individually to identify the culprit.
4. Use a staging site for troubleshooting if you cannot pause your live site.
5. Share admin and FTP/SFTP access to the staging site with support for deeper diagnostics if needed.

How do I reactivate or transfer my PluginHive API key if I have zero activations left or need to reinstall?

If your PluginHive API key has no activations left or you need to reactivate it, follow these steps:

1. Go to the Bookings License Activation page in your WordPress admin.
2. Select the API Key Deactivation option and click "Save Changes" to deactivate the existing key.
3. Log into your PluginHive.com account, go to "My Account" > "API Keys", and delete any previous activation entries for this license key.
4. Deactivate and then reactivate the Bookings plugin on your site.
5. Return to the Bookings License Activation page, enter your API key and Product ID, and click "Save Changes" to activate your license.

How do I renew my Bookings and Appointments plugin 5 x Site subscription, given recent changes to the licensing structure?

The Bookings and Appointments plugin has undergone a major version update, resulting in some changes to the licensing structure. The previous 5-site license has been discontinued. To renew for 5 sites, you now need to purchase 5 individual single-site licenses. You are entitled to 1 year of support and updates per license, and renewal is required each year to maintain support and updates. A 10% discount can be applied to each license purchase. Please proceed to purchase 5 single-site licenses to continue using the plugin on all your sites.

How do I renew my Bookings plugin license with PluginHive?

To renew your Bookings plugin license, follow these steps:

1. Log in to your account at pluginhive.com.
2. Navigate to the "API Keys" section.
3. Locate your current license.
4. Follow the prompts to renew your plugin license before its expiration date.

How do I renew my PluginHive license if I only see a purchase option and not a renew option after logging into your site?

Renewal is handled by purchasing a new license. Please proceed to buy a new license for the plugin. Once you have completed the purchase, configure the new API license key in your site. Detailed instructions for installing and activating the license key can be found in this knowledge base article: https://www.pluginhive.com/knowledge-base/installation-licence-activation-woocommerce-bookings-appointments-plugin/#:~:text=activate%20the%20license.-,License%20Activation,-You%20can%20get. This process ensures your plugin remains active and up-to-date.

How do I renew my PluginHive plugin if I can’t find a renewal link in the email?

To renew your PluginHive plugin, you need to make a new purchase on the PluginHive website, as the renewal process is now treated as a new purchase due to the transition to a subscription-based model. Please visit the following link to purchase the plugin: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. From the next year onward, your renewal will occur automatically under the subscription model.

How do I renew my PluginHive plugin license, especially if I purchased using different email addresses?

License renewal is treated as a new purchase. You can renew your license by following this link and completing the purchase: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. If you have purchased products using different email addresses, the renewal process remains the same, and you can use either email address while completing your new purchase.

How do I renew my PluginHive plugin license?

To renew your PluginHive plugin license, you simply need to purchase the plugin again using the purchase link: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. This will extend your license for another year. From the next renewal period onward, the license will be set to auto-renew. If you have any further queries, feel free to ask.

How do I renew my PluginHive plugin when it expires?

Renewal is simply purchasing the plugin again. Visit the PluginHive product page and complete a new purchase: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. After purchasing, you will receive a new API key. Activate this API key on your site to ensure you continue to receive plugin updates.

How do I renew my WooCommerce Booking & Appointments plugin license before it expires?

To renew your WooCommerce Booking & Appointments plugin license before it expires:

1. Visit the product page: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/
2. Complete the purchase process as you did previously.
3. After purchasing, contact PluginHive support and provide your new order number.
4. The support team will then extend your license expiry date accordingly (for example, by one additional year from your current expiry).

How do I renew my WooCommerce Bookings And Appointments plugin license?

To renew your WooCommerce Bookings And Appointments plugin license, follow these steps:

1. Log in to your account at pluginhive.com using the email address associated with your purchase (e.g., [email protected]).
2. Navigate to the "API Keys" section from your account dashboard.
3. Locate the relevant license that is expiring and follow the prompts to renew before the expiration date.
4. Renewing ensures continuous access to support and updates for the plugin.

How do I request a refund and cancel the renewal for a PluginHive plugin my client no longer uses?

To request a refund and cancel the renewal for a PluginHive plugin, follow these steps:

1. Contact PluginHive support with your refund request, specifying the plugin, client name, and relevant invoice details.
2. Provide a reason for discontinuation, if available, as this helps improve PluginHive’s services.
3. Deactivate the license and delete the plugin from your website or the client’s website.
4. Confirm with PluginHive support that these actions have been completed.
5. PluginHive will then forward your refund request to the concerned team and keep you updated on the refund status.

How do I transfer my PluginHive Bookings plugin license from one site to another and resolve issues with orders being recorded on the wrong site?

To successfully transfer your PluginHive Bookings plugin license and ensure orders are recorded on the correct site, follow these steps:

1. Go to the Bookings Activation page on your old site (where the plugin is currently activated).
2. Under API Key Deactivation, enable the "Deactivate API Key" option and click "Save Changes."
3. Log in to your PluginHive.com account and navigate to My Account > API Keys.
4. Delete the previous activation of the license key if it is still listed.
5. On your new site, deactivate and then reactivate the Bookings plugin.
6. Go to the Bookings Activation page, enter your license API key and Product-ID under API Key Activation, and click "Save Changes."

How do I update my PluginHive plugin after purchasing a new license if I have an older version installed?

To update your PluginHive plugin after purchasing a new license, follow these steps:

1. Ensure your license key is activated on your website. Updates are received automatically only when the license is activated.
2. Obtain your Product API Key and Product ID from your PluginHive account. Go to pluginhive.com → My Account → API Keys to find this information.
3. Configure the "Product API Key" and "Product ID" in your website's plugin settings and activate the license.
4. After activation, refresh the relevant plugin page or go to your WordPress Dashboard → Updates and click "Check Again" to see available updates.
5. Alternatively, you can manually update the plugin by downloading the latest version from pluginhive.com → My Account. Then, deactivate and delete the old version from your website, and install the new version. Your existing settings will remain intact even after deleting the old plugin version.
6. If you need further assistance, you can reach out to PluginHive support.

How do I update my PluginHive plugin to use a new API key if my Product ID remains the same?

To update your PluginHive plugin with a new API key, simply configure the new API key in your WordPress site where the plugin is installed. The Product ID will remain the same, so there is no need to change it. Enter the new API key in the appropriate field within the plugin’s settings to activate your license. If you encounter any issues or need further assistance during this process, contact PluginHive support for help.

How do I update my website with the new product order code or activate a new API key for my plugin?

To activate a new API Key on your website, follow these steps:

1. Go to "Bookings" and select "License Activation" in your website's admin panel.
2. Enter the new API Key and Product ID in the provided fields.
3. Save the changes.
4. Confirm that the License Status now shows as "Activated".

How do I update the API key for the PH Recurring Bookings and Appointments for WooCommerce plugin?

To update the API key for the PH Recurring Bookings and Appointments for WooCommerce plugin, follow these steps:

1. Go to the Recurring Activation page in your WordPress admin dashboard.
2. Navigate to the API Key Deactivation section and enable the "Deactivate API Key" option, then click "Save Changes."
3. Log in to your account at PluginHive.com, go to "My Account" → "API Keys," and delete any previous activations of the license key for this plugin.
4. Deactivate the Recurring plugin in your WordPress dashboard, then reactivate it.
5. Return to the Recurring Activation page, go to the API Key Activation section, and enter your new license API key and Product-ID.
6. Click "Save Changes" to activate your license with the new key.

How do I update the PluginHive WooCommerce Booking and Appointments plugin to the latest version if auto-update is not available in the WordPress admin?

To manually update the PluginHive WooCommerce Booking and Appointments plugin when auto-update is not available, follow these steps:

1. Go to Bookings Settings → Bookings License Activation page.
2. Under "API Key Deactivation," enable the "Deactivate API Key" option and click "Save Changes."
3. Log in to your PluginHive account at https://www.pluginhive.com/my-account/.
4. Navigate to "API Keys" and delete any previous activation of the license key if present.
5. Deactivate and then re-activate the Bookings plugin in your WordPress site.
6. Go back to the Bookings License Activation page.
7. Under "API Key Activation," enter your license API key and Product ID, then click "Save Changes."
8. Go to the Plugins page in your WordPress dashboard and refresh the page.
9. Check for updates under WordPress Dashboard → Updates → Check Again.

How do I update to the latest version of the WooCommerce Bookings plugin and renew my license?

To update to the latest version (5.0.1) of the PluginHive WooCommerce Bookings plugin:

1. Purchase a plugin license or renew your existing license here: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/
2. Download the latest plugin version from your PluginHive account.
3. In your WordPress dashboard, navigate to Plugins > Add New, then upload and activate the latest plugin file.
4. Enter your new license key in the plugin settings to activate updates and support.

How does the 5-site license work, and how long is it valid?

The 5-site license allows you to use the PluginHive Bookings and Appointments plugin on up to five domains simultaneously. The license is valid for one year, after which it must be renewed annually to continue receiving updates and support for all five sites.

How long is my personalized discount code valid, and will I get the same discount on future renewals?

Personalized discount codes for renewal are valid for a limited time, as specified by PluginHive (e.g., until a stated date and tied to your account email). The same discount rate cannot be guaranteed for future renewals; eligibility for discounts in future years will depend on the ongoing offers available at that time. You are encouraged to contact PluginHive support prior to renewal for information about the best possible options available when your next renewal is due.

How long is the $149 license for the WooCommerce Bookings & Appointment plugin valid, and when do I need to renew?

The $149 license for the WooCommerce Bookings & Appointment plugin is valid for 1 year from the date of purchase. After 1 year, you will need to renew the license to continue receiving support and updates for the plugin.

How should I activate the WooCommerce Multiple Non-Adjacent Bookings add-on after installing the main Bookings and Appointments plugin?

After activating the main WooCommerce Bookings and Appointments plugin with your API key, activate the WooCommerce Multiple Non-Adjacent Bookings add-on using the same method:

1. Go to your WordPress dashboard.
2. Navigate to the Bookings Activation section.
3. Enter the API key and Product ID for the add-on.
4. Activate the add-on license.

How should I proceed with renewing and updating my PluginHive plugin to ensure everything works correctly?

To renew and update your PluginHive plugin, follow these steps:

1. Purchase the plugin license renewal through your PluginHive account.
2. Once the purchase is complete, obtain your new API key and Product ID from your PluginHive account.
3. Share the purchase order number, API key, and Product ID with PluginHive support if you would like them to handle the update for you.
4. The PluginHive support team will then activate the plugin license with the latest API keys and update the plugin to the latest version on your site.
5. If managing the update yourself, deactivate and delete the old version from your WordPress admin, install the latest version, and activate the license using your new API key and Product ID. Your existing settings will remain intact during this process.

How was the license activation issue "Connection failed to the License Key API server" resolved in our case?

The license activation issue was resolved by whitelisting the IP address of the server attempting to connect to the License Key API. Once the server's IP address was whitelisted, the connection to the API server was successful, and the plugin license was activated. If you face similar issues, consult your hosting provider to whitelist the necessary IP addresses for outbound connections.

How will the 20% renewal discount be provided, and can I use it if I renew in April?

The 20% discount will be provided through a coupon code. When you are ready to renew in April, contact PluginHive, and you will receive the coupon code. The coupon will be valid for one week from the time of issuance.

I am trying to renew my 5-site license for the WooCommerce Bookings & Appointments plugin, but it won't let me. What should I do?

The 5-site license option for the WooCommerce Bookings & Appointments plugin is no longer available. You will not be able to renew your current 5-site license. Instead, you must purchase individual single-site licenses for each website you need to support. You can view the updated pricing and purchase single-site licenses here: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/

I am unable to update the plugin and receive the message: "Update package not available." What should I do?

If you receive the message "Update package not available" when trying to update the plugin, it is likely that your plugin license is deactivated. To resolve this and enable updates, follow these steps:

1. Go to the Bookings Activation page in your WordPress dashboard.
2. Navigate to API Key Deactivation and enable the "Deactivate API Key" option.
3. Click "Save Changes."
4. Deactivate the Bookings plugin, then re-activate it.
5. Return to the Bookings Activation page and go to API Key Activation.
6. Enter your correct license API Key and Product-ID.
7. Click "Save Changes."

I can't find an option to update the plugin via my WordPress interface, and it asks me to go premium. How can I update and activate my premium license for the PluginHive plugin?

To receive automatic updates and unlock premium features, you need to activate your license on your website. Please follow these steps:

1. Log in to your PluginHive account at https://pluginhive.com.
2. Navigate to "My Account" → "API Keys" to find your Product API Key and Product ID.
3. Enter the API Key and Product ID into the corresponding fields within the PluginHive plugin settings on your WordPress site.
4. Activate your license.
5. After license activation, go to your WordPress Dashboard → Updates and click "Check Again." Updates will now be available automatically.
6. If you prefer, you can also manually download the latest version from your "My Account" section on PluginHive.com, then deactivate and delete the old plugin version from your site before installing the new version. Your plugin settings will remain intact throughout this process.

I cannot activate the API key for my Bookings plugin. How can I resolve this issue?

To resolve issues with activating the API key for your Bookings plugin, follow these steps:

1. Log in to your PluginHive.com account.
2. Navigate to My Account → API Keys.
3. Delete the previous activation of your license key.
4. Deactivate the Bookings plugin on your website.
5. Reactivate the plugin.
6. Enter and configure your license key details again.

I cannot see the 'bookable product' tab in my WooCommerce plugin. How can I resolve this and set my service as a bookable product?

If you do not see the 'bookable product' tab, it may be because the plugin license is not active. To resolve this:

1. Obtain your API Key and Product ID from your PluginHive account (pluginhive.com → My Account → API Keys).
2. Go to your website's PluginHive plugin settings.
3. Enter the API Key and Product ID in the designated fields to activate your license.
4. Save the changes and check again for the 'bookable product' tab.

I forgot to input my promo code for order 181102. Can I still use the promo code and get refunded for the difference?

Since the license for order 181102 is already active, please follow these steps:

1. Deactivate the API key from WordPress by navigating to Settings → Non-Adjacent Booking Activation.
2. Repurchase the plugin using the promo code at https://www.pluginhive.com/product/woocommerce-multiple-non-adjacent-bookings/.
3. After completing your new purchase with the promo code, share the new order number with the PluginHive support team.
4. The support team will then process a refund for your original purchase (order 181102).

I have a license for 5 but it won’t let me activate on the second website. How can I resolve this?

To activate your license on a second website, follow these steps:

1. Go to the Bookings Activation page, navigate to API Key Deactivation, and enable the "Deactivate API Key" option. Save the changes.
2. Log in to your account at pluginhive.com and go to My Account > API Keys. Delete any previous activation of the license key, if present.
3. Deactivate and then reactivate the Bookings Shipping plugin on your website.
4. Return to the Bookings Activation page, go to API Key Activation, and enter your license API key and Product-ID. Save the changes.

I have deleted the plugin from my site. Why am I being asked to deactivate the plugin license as well?

Deleting the plugin from your site does not automatically deactivate the license. You need to manually deactivate the license to ensure it is not being used. Both steps—deleting the plugin files and deactivating the license—are required for compliance before a refund can be processed for a digital product.

I have entered the new API Key and Product ID on my WordPress site, saved changes, but the plugin still shows as Deactivated. How can I resolve this issue?

To resolve the deactivation issue after entering a new API Key and Product ID on your WordPress site, follow these steps:

1. Go to the Bookings Activation page in your WordPress admin.
2. Under "API Key Deactivation," enable the "Deactivate API Key" option.
3. Click "Save Changes."
4. Log into your PluginHive account at https://pluginhive.com/ → Go to "My Account" → "API Keys."
5. Delete any previous activation of the license key, if listed.
6. In your WordPress admin, deactivate and then reactivate the Bookings plugin.
7. Return to the Bookings Activation page.
8. Under "API Key Activation," enter your current license API key and Product ID.
9. Click "Save Changes."

I just renewed my PluginHive plugin license. Do I need to do anything on the website after renewal?

Yes, after renewing your PluginHive plugin license, you need to activate the new API key on your website. Follow these steps:

1. Log in to your PluginHive account on pluginhive.com.
2. Navigate to "My Account" and select "API Keys" to find your new API key and Product ID.
3. In your WordPress admin dashboard, go to "Settings" > "Booking Activation."
4. Enter and activate the new API key provided.

I keep receiving daily renewal reminder emails even though I have already paid for my subscription. What should I do?

If your subscription is active and you are still receiving renewal reminder emails, you can safely ignore those emails as your order has been successfully placed and the subscription is valid until its expiry date. No further action is required, and you will continue to have access to your subscription benefits. If you prefer not to receive these reminders, you may contact PluginHive support for assistance in disabling them.

I no longer have access to the email or credentials used to purchase the PluginHive WooCommerce Bookings plugin. Can I still receive support?

To receive PluginHive support, you must provide details of an active plugin license or the email address used to purchase the plugin. If the plugin was bought by a developer and you do not have access to the purchase information, PluginHive support will not be able to assist further. It is recommended to retrieve the purchase details from your developer or purchase a new license to receive support and unlock all plugin features.

I purchased a license renewal. How do I ensure the license is activated so my service doesn't get interrupted?

After purchasing a license renewal, you need to manually activate the new license. Please follow these steps:

1. Go to the Booking activation section in your PluginHive account or product settings.
2. Enter the API key and product ID associated with your recent order.
3. Complete the activation process as prompted.

I purchased the plugin some time ago but it is no longer available for download and there are no API keys in my account. How can I use the plugin?

If your plugin purchase was made over a year ago, please note that the purchase includes one year of support and updates. After this period, the license needs to be renewed to continue receiving updates, support, and to access features such as downloads and API keys. To resolve the issue and restore access, please provide your plugin purchase order number or the email address associated with your purchase to PluginHive support. This will allow the support team to locate your purchase details and guide you on renewing your license or regaining access to the plugin.

I received a license renewal email but I have already renewed my plugin license. What should I do?

If you have already renewed your plugin license and received a renewal confirmation (including a valid purchase order and updated expiration date), you can safely disregard any subsequent license renewal emails. Your license remains active and valid until the expiry date mentioned in your confirmation. If you need further clarification or support, you can contact PluginHive with your purchase details.

I received a renewal email for my PluginHive plugins but thought the plugins were already renewed. Is there anything I need to do to continue using the plugins?

All of your PluginHive plugins have been successfully renewed and there is no need to take any additional action. The renewal email you received is auto-generated and can be safely ignored. There will be no disruption in the functionality of your plugins.

I received an email stating that I need to pay $99 for the WooCommerce Bookings And Appointments plugin. Is this a legitimate email, and do I need to take any action?

The email you received is legitimate. Your current license for the WooCommerce Bookings And Appointments plugin is set to expire on May 28, 2025. PluginHive sends reminder emails to notify customers about upcoming license expirations to ensure continued updates and support. To avoid any interruption in service, you will need to renew your license before the expiry date.

If I buy your lifetime license, does it cover all my sites or is the license one per site?

A lifetime license is not available. When you purchase the WooCommerce Bookings and Appointments plugin, you receive one year of support and updates. After one year, the license must be renewed to continue receiving updates and support. Additionally, each website requires its own license; a separate purchase must be made for each site where you wish to use the plugin.

If I choose not to renew my PluginHive license, can I still use the plugin?

Yes, if you choose not to renew your PluginHive license, the plugin will continue to work. However, you will no longer receive the latest updates, which may affect your business if there are new features or compatibility changes. Additionally, you will not have access to support from the PluginHive team if any issues arise. For uninterrupted updates and support, it is recommended to renew your subscription.

If I have already completed my renewal purchase, can I still apply a 10% discount that was offered after the fact?

Discounts cannot be applied retroactively to completed purchases. However, you will be eligible for a 10% discount on your next license renewal. To avail this in the future, please confirm your interest before completing the purchase, so a coupon code can be provided in advance.

If I have installed the plugin license on my development environment and want to delete and recreate it, can I reuse the same License/API Key?

Yes, you can reuse the same License/API Key if you delete your current development environment and set it up again from scratch. The license key is reusable in this scenario, as long as it is not being used on more than the allowed number of active environments simultaneously.

If I only have one website, do I need to buy a multi-site Dokan Business license, or is a single-site Dokan Pro license sufficient to use with WooCommerce Bookings and Appointments?

For a single website, a Dokan Pro license is sufficient to use with the WooCommerce Bookings and Appointments plugin. You do not need to purchase the Business license (which is for multiple sites) unless you specifically want the features or multi-site support included in the Business plan.

If I purchase a PluginHive license now, will it automatically add a year to my current expiration date, or will it start from the purchase date?

If you purchase a PluginHive license now, the expiration date will be set to the same date next year from your purchase date, not added to your current expiration date. For example, if your current license expires on January 4, 2024 and you purchase a new license now, the new expiration will be one year from the purchase date, not from your existing expiry. If you would like the renewal to extend beyond your current expiration, contact PluginHive support just before your license expires to ensure your renewal is extended from the correct date and to take advantage of any ongoing discounts.

If I renew my API subscription by using the 'ORDER AGAIN' option, will my existing API key remain the same or will it change?

When you renew your API subscription by purchasing the plugin again using the 'ORDER AGAIN' option, you will receive a new API key. You will need to replace the old API key with the new one on your site to continue using the service. The existing key will not remain the same after renewal.

If I want a refund for the PluginHive plugin, what steps must I take?

To process a refund for the PluginHive plugin, you must:

1. Deactivate the plugin license on all your sites (including live and development sites).
2. Delete the plugin files from your WordPress installation.
3. Confirm to PluginHive support that the license has been deactivated and the plugin deleted.

If I want to avoid future automatic renewals after a price increase, what should I do?

To avoid automatic renewal of your PluginHive plugin license at the new price, you can cancel your subscription anytime before the renewal date. This will prevent any future charges for renewal at the updated pricing. For step-by-step cancellation instructions, consult the PluginHive documentation or contact their support team.

If my WooCommerce Bookings 5-site license expired because I was off work and missed the renewal, can you extend renewal at the previous 5-site price, or offer a special rate for 2 sites?

The 5-site license package is no longer available for the WooCommerce Bookings plugin, and the new pricing applies to both renewals and new purchases. However, you can purchase two single-site licenses at a discounted rate of $99 each, matching the previous single-site pricing. This special offer is provided as a flat $50 discount per license for your situation. The licensing and pricing changes took effect in October 2024, and reminder emails regarding renewals were sent around your expiration in April 2025. To take advantage of this offer, proceed to purchase two single-site licenses at the discounted rate as instructed by PluginHive support.

Is it possible to increase the number of licenses for my existing PluginHive subscription for an additional fee, or upgrade to a higher-tier license?

Currently, there is no process to upgrade or downgrade existing PluginHive licenses by paying just the difference. To increase the number of site licenses, you need to make a new purchase for the correct license type—for example, selecting the 5-site license on the PluginHive website. The 5-site license for the WooCommerce Booking and Appointments plugin can be purchased here: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/

Is it possible to receive a discount on plugin license renewals if the prices have increased significantly since last year?

Yes, if you’re facing a substantial increase in renewal pricing for PluginHive products, you can reach out to our support team with your concerns. While we cannot always match previous years’ prices, we typically review each case individually and may be able to offer a special discount. For example, in some cases, a 30% discount can be provided for renewal as a goodwill gesture. If you require assistance with the renewal process, contact our support team referencing your order number and outlining your situation.

Is it possible to receive a discount on PluginHive plugin purchases?

Yes, PluginHive offers a flat 10% discount coupon for single-site license purchases as a gesture of goodwill. If you’re interested in this discount, you can request the coupon code from PluginHive support.

Is it possible to renew my existing API key, or do I need to purchase the plugin again and update with a new key?

You need to purchase the plugin again from the PluginHive website using your existing account. After completing the purchase, you will receive a new API key. Activate this new API key on your site to continue using the plugin. There is currently no option to renew the existing API key without generating a new one.

Is it possible to save my credit card information for future PluginHive subscription renewals so I don’t have to re-enter it each time?

PluginHive does not store any card-related details when making a purchase. Since there is no auto-renewal feature, all renewals must be completed manually, and card information must be re-entered each time you renew your plugin subscription.

Is it possible to schedule a live support call with PluginHive without providing proof of an active plugin license?

PluginHive requires proof of an active plugin license to schedule live support calls or proceed with personalized troubleshooting. You will need to provide either the license information or the email address used during the purchase. Without an active license, PluginHive cannot move forward with support services, including live calls. If your previous license has expired, a new purchase is required to resume eligibility for support.

Is it possible to upgrade or downgrade my current PluginHive license plan, and can I receive a discount on additional licenses?

PluginHive does not offer an option to upgrade or downgrade existing license plans. To add more licenses, you must make a new purchase from PluginHive. However, you may be eligible for a discount on additional license purchases. For example, a 10% discount can be provided on your second purchase as a token of appreciation. To receive a coupon code for the discount, contact PluginHive support with your details, and they will provide the code along with relevant instructions.

Is it possible to upgrade or downgrade my PluginHive license, or how do I purchase a different license type?

There is no process to directly upgrade or downgrade PluginHive licenses. To switch to a different license type, you need to make a new purchase by selecting the correct license type from PluginHive. If you are within the 30-day period, you can request a refund for your previous license purchase after buying the new license. Please contact PluginHive for a refund once your new purchase is completed.

Is it safe to deactivate plugins and switch themes on a live site for troubleshooting booking/calendar issues?

It is not recommended to deactivate plugins or switch your site’s theme on a live environment, as it may impact your live site’s functionality and experience for real customers. For troubleshooting purposes, always create and use a staging or test version of your site. This allows for safe deactivation of plugins and theme changes without affecting your active bookings or customer experience. Obtain FTP access for the staging environment to allow developers or support teams to assist without risk to your live operations.

Is my email address used for anything other than PluginHive account communications, and do you sell or share customer data?

Your email address is used strictly for PluginHive account-related communications. Specifically, it is used to send you renewal reminders for your purchased plugins and to inform you of important updates regarding the plugin(s) you have purchased. PluginHive does not sell, share, or leak your data to any third parties under any circumstances. Your privacy and security are a top priority, and we strictly adhere to our Privacy Policy to ensure your information is protected.

Is restoring a website backup from before PluginHive was installed enough to remove the plugin for a refund?

Restoring your website to a backup from before the plugin was installed can remove the plugin and associated settings. However, it is recommended that you also ensure the license is deactivated either within your WordPress site via the plugin settings or through your PluginHive account (API Keys section). Once the license is deactivated and the plugin is deleted, confirm with PluginHive support to proceed with the refund process.

Is the $99 fee for the WooCommerce Bookings & Appointments plugin a one-time payment or an annual fee?

The $99 fee for the WooCommerce Bookings & Appointments plugin is an annual subscription. You need to renew the plugin each year to continue receiving support and updates.

Is the $99 price for the PluginHive WooCommerce Bookings plugin a one-time payment or an annual fee?

The PluginHive WooCommerce Bookings plugin is priced at $99 annually for a single site. The license needs to be renewed each year to continue receiving updates and support.

Is the $99 single-site license for the WooCommerce Bookings and Appointments plugin a yearly or one-time payment?

The $99 single-site license for the WooCommerce Bookings and Appointments plugin is an annual fee. This purchase includes 1 year of support and updates. After one year, you will need to renew the license to continue receiving support and updates.

Is the Booking and Appointments plugin available as a one-time lifetime purchase?

The Booking and Appointments plugin is offered only as an annual license purchase. This means you need to renew the plugin each year to continue receiving support and updates. Lifetime or one-time purchase options are not available. The annual renewal is charged at the full price, as the plugin is priced competitively and includes quality support and product updates for one year with each purchase.

Is the payment for the Bookings and Appointments for WooCommerce Premium Plugin a one-time fee or an annual payment?

The Bookings and Appointments for WooCommerce Premium Plugin is sold as an annual license, which means you need to pay for the license renewal every year.

Is the PluginHive WooCommerce Bookings and Appointments plugin a yearly subscription or a one-time purchase? Does the plugin stop functioning if I don't renew the license after a year?

The PluginHive WooCommerce Bookings and Appointments plugin operates on a yearly renewal model. When you purchase the plugin, you receive one year of support and updates. After one year, the plugin will continue to function on your website even if you do not renew the license. However, you will no longer receive updates or support, which may affect compatibility with future versions of WordPress and WooCommerce, and you will not receive new features. It is recommended to renew your license annually to ensure continued compatibility, security, and access to the latest features.

Is the previous 5-site license (5sites x 1) for the WooCommerce Bookings Plugin still available for renewal or purchase?

The 5-site license for the WooCommerce Bookings Plugin has been fully discontinued and is no longer available. Only single-site licenses can now be purchased. However, if you require more than one license, PluginHive can offer a special discount based on the quantity of licenses you need.

Is the WooCommerce Bookings and Appointments plugin the correct plugin for configuring dynamic booking prices, and is there documentation available for developers?

Yes, the WooCommerce Bookings and Appointments plugin (https://www.pluginhive.com/product/woocommerce-booking-and-appointments/) is the correct plugin for setting up dynamic booking prices. There is comprehensive documentation available for installation, license activation, and further customization, which can be shared with your developers. You can access the full documentation here: https://www.pluginhive.com/knowledge-base/installation-licence-activation-woocommerce-bookings-appointments-plugin/.

Is there a Cyber Monday discount available for renewing the Bookings plugin license?

Yes, PluginHive is currently running a Cyber Monday sale where you can renew your Bookings plugin license at a 20% discount. The coupon code and details are available on the PluginHive deals page: https://www.pluginhive.com/best-deals-for-woocommerce-plugins/. You can purchase or renew the plugin at the discounted rate here: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/.

Is there a discount available for renewing my single license of the WooCommerce Bookings Plugin?

While there may not always be active discounts for license renewals, you can request a special discount by contacting customer support. In some cases, PluginHive can provide an exclusive coupon for your renewal. Be sure to mention the number of licenses you wish to renew and contact support before completing your purchase to receive the applicable discount code.

Is there a discount available if I purchase multiple PluginHive licenses for different sites?

Yes, PluginHive offers a 10% discount for each site license you purchase. To avail the discount, let PluginHive know the number of sites you plan to purchase licenses for, and they will generate a unique coupon code for you.

Is there a discount or coupon code available for renewing my PluginHive subscription, or is the new price fixed for renewals and new subscriptions?

While PluginHive recently updated the annual pricing of the Bookings Plugin from $99 to $149 to reflect the ongoing enhancements in product and support quality, a 10% discount coupon can be offered as a gesture of goodwill upon renewal. If you are interested in receiving a discount code for your renewal, please contact PluginHive support to request the coupon.

Is there a lifetime purchase option available for the WooCommerce Booking and Appointments plugin?

The WooCommerce Booking and Appointments plugin does not offer a lifetime purchase option. The plugin is sold on a yearly subscription basis, which means you need to renew the plugin each year to continue receiving support and the latest updates.

Is there a multi-site license available for PluginHive products, or how can I purchase licenses for 10 or 20 sites?

PluginHive does not currently offer a multi-site license. To use the product on multiple sites, you need to purchase individual single-site licenses for each site. If you plan to purchase licenses for multiple sites, you may request a 20% discount coupon as a goodwill gesture. Contact PluginHive support for the discount and further instructions.

Is there a renewal discount available for the Bookings plugin, and can I renew at the previous price?

The Bookings plugin has undergone a major version release, resulting in new functionalities such as Booking Search and Availability Module, as well as integrations with Apple Calendar, Outlook, and Google Calendar. Due to these enhancements, the single-site license fee increased from $99 to $149, and the 5-license option has been discontinued. However, a 20% discount is available for your renewal as a gesture of appreciation.

Is there a renewal discount available for the PluginHive booking plugin, and how can I apply it?

Yes, PluginHive occasionally provides seasonal discounts, but as of now, there is a special offer of a flat 10% discount on your renewal purchase. To use this offer:

1. Use the coupon code: ph_riverconsultancy_offer_10 (valid until August 15th).
2. The coupon is applicable for purchases under the email address [email protected].
3. To renew your license, visit pluginhive.com and log in.
4. Go to the API Keys section where you will find the option to renew your license.
5. Apply the coupon code during the renewal process to receive your discount.

Is there a trial license or demo available to test the WooCommerce Bookings and Appointments plugin before purchasing?

While there is no formal trial license, you can explore and test the plugin’s features using the PluginHive demo website: https://app.instawp.io/public/launch?d=v2&t=woocommerce-bookings-and-appointments-plugin. Additionally, your purchase is protected by a 30-day refund policy, so you can get a full refund if the plugin does not meet your business requirements.

Is there a way to have my original subscription pricing honored and ensure my PluginHive plugins auto-renew at the previous rate?

The pricing for PluginHive plugins has recently been updated, with the WooCommerce Bookings Plugin now priced at $149 per year and WooCommerce Deposits at $99 per year, totaling $248. Unfortunately, the original pricing cannot be honored as this change reflects adjustments made to continue delivering product quality and support. Currently, PluginHive does not offer an automatic subscription renewal feature; renewals must be completed manually by the user. However, as a gesture of appreciation for loyal customers, a 10% discount on each license can be offered. For future renewals, you will need to manually process the renewal from your end until an auto-renewal feature is introduced.

Is there a way to update all my booking plugins at once, or do I have to update them one at a time?

To update your booking plugins, you must first ensure that you have active plugin licenses, as updates require a valid license. Once your licenses are renewed and active, you can typically update plugins from your WordPress dashboard’s Plugins page. While WordPress allows you to select multiple plugins and update them in bulk, make sure all required licenses are active; otherwise, update options may be restricted. If you’re only seeing the option to update one at a time, check your license status and renew as needed to enable bulk updates.

Is there an option to pay the difference and upgrade my subscription to a multi-site license?

There is no direct option to upgrade or downgrade licenses by paying the difference. To move to a multi-site license, you will need to make a new purchase for the correct license type from PluginHive. If you are still within the 30-day period of your previous purchase, you can request a refund for the original license after buying the 5-site license. Contact PluginHive support with your purchase order details to initiate the refund process.

Is there another way to validate the PluginHive plugin if I encounter an error during license activation?

If you are unable to validate your PluginHive plugin due to a recurring error, ensure that your website’s IP address is not blocked under any security or bot protection settings. Once your IP is unblocked, attempt to activate the license again. If issues persist, provide details of the error message to PluginHive support for further assistance. Unblocking your IP and retrying activation typically resolves most validation issues.

My Google Calendar integration has stopped working, and I see a message that my API key is deactivated. How can I resolve this issue?

The plugin requires an active license and a valid API key to function correctly, including Google Calendar integration. Here’s how to resolve the issue:

1. Renew your plugin license by visiting the WooCommerce Booking and Appointments page: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/
2. After renewing, you will receive a new API key.
3. Activate the license in your plugin settings by entering the new API key.
4. Update the plugin to the latest version, which is currently 5.1.1.
5. Once your license is active and the plugin is updated, the integration with Google Calendar should resume working.

My plugin will not automatically update, and the API Key Activation page shows the license as Deactivated. I tried re-entering my API key but it still shows as deactivated, even though my subscription is up to date. How can I fix this?

Automatic updates are only received when the license key is active on your website. To resolve the issue, follow these steps:

1. Go to the Bookings Activation page, then to API Key Deactivation, and enable the "Deactivate API Key" option. Click "Save Changes."
2. Log in to your PluginHive.com account, navigate to "My Account" > "API Keys," and delete any previous activations of the license key, if present.
3. Deactivate and reactivate the Bookings plugin on your website.
4. Go back to the Bookings Activation page, select API Key Activation, then enter your license API key and Product-ID, and click "Save Changes."
5. Optionally, you can download the latest version of the plugin from your PluginHive.com account under "My Accounts." Install it after deactivating and deleting the old version. Your settings will remain intact after reinstalling.

My PluginHive Bookings and Appointments plugin says "API key Activation is Disabled" and customers are experiencing slow page response times. How can I resolve this?

The API key activation issue is likely due to an expired plugin license. PluginHive licenses include one year of support and updates, and when the license expires, the API key activation is disabled and updates are no longer available. To resolve this issue:

1. Renew your plugin license by purchasing it from https://www.pluginhive.com/plugins/.
2. After renewing, configure the latest API key in your plugin settings.
3. Update the plugin to the latest version (ensure you have version 5.0.2 or higher).

On my product page, I see multiple buttons such as "Book now," "Get support," and "Buy now." How can I ensure that only the "Book Now" button is displayed?

The WooCommerce Bookings and Appointments plugin by PluginHive displays only the "Book Now" button on product pages. The appearance of additional buttons like "Get support" and "Buy now" is likely due to other plugins or theme customizations. To resolve this:

• Review your active plugins and theme settings to identify any that may be adding extra buttons.
• Temporarily deactivate plugins one by one (excluding the PluginHive booking plugin) to see when the extra buttons disappear.
• Consult your theme documentation or support if the issue persists after checking plugins.

Should I manually renew my existing plugins this year before they are added to the subscription model for automatic renewals?

Yes, please manually renew your plugins this year. After this renewal, your plugins will be included under the new subscription model, so future renewals will occur automatically without any manual action required.

Should I use the old or new API keys after purchasing new subscriptions for my plugins?

Use the new API keys to activate the plugins. The new subscriptions come with updated keys, which should be used for activation. If you need assistance with the activation process, support is available to help.

The calendar is displaying incorrectly compared to the documentation. How can I fix this issue when using the Divi Builder with the PluginHive Booking plugin?

To resolve calendar display issues when using the PluginHive Booking plugin with the Divi Builder, follow these steps:

1. On your staging site, deactivate all plugins except for WooCommerce and the PluginHive Bookings plugin.
2. Change your store theme to the WooCommerce default theme "Storefront" and check if the calendar displays correctly.
3. If correct, activate the Divi theme and rebuild your custom Product page using Divi. Verify the calendar display.
4. Gradually reactivate your other plugins, checking the calendar display after each activation.
5. If issues persist, rebuilding your custom product page in Divi from scratch may resolve conflicts.

We did not receive the usual license renewal reminder emails before the expiration this year. Is there a problem with sending emails from PluginHive?

License renewal reminder emails are routinely sent out before expiration. If you did not receive your reminder this year, we apologize for the inconvenience. There may have been an issue with email delivery. You can still renew your plugin license manually by purchasing a new one from the following link: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. If you need further assistance with the renewal process or have any questions, please contact PluginHive support for help.

We just tried to activate the plugin license but are still seeing the same error. Have you whitelisted the correct server?

The IP address associated with distillerie-vercors.com has been whitelisted. Please clear your server cache and then attempt to activate the plugin license again. If the issue persists after clearing the cache, let us know so we can further investigate.

What are the steps required to process a refund for a PluginHive digital product?

To process a refund for a PluginHive digital product, follow these steps:

1. Deactivate the license for the plugin you purchased.
2. Delete the plugin from your website or system.
3. Confirm to PluginHive support that the plugin has been deactivated and deleted by replying to their email.

What are the terms or conditions for receiving a refund from PluginHive?

The terms and conditions for a refund from PluginHive are as follows:

• Refunds are processed only if you are within 30 days from the date of purchase.
• The plugin license must be deactivated and the plugin must be deleted from your site before the refund can be processed.

What causes issues with saving PluginHive API keys after migrating from an old plugin version to a new one, and how is it fixed?

Issues with saving PluginHive API keys after migrating from an old plugin version to a new one are typically caused by corrupted or incompatible data left over from the older version. This data can interfere with the activation and saving process. To resolve this, the PluginHive support team will:

1. Identify and remove or correct the corrupted values within your website’s database or plugin files.
2. Ensure the migration to the new plugin version is completed correctly.
3. Once the corrupted data is fixed, the API key saving process should work as expected, and you should not experience this problem in the future.

What do I need to do before my refund for a PluginHive plugin can be processed?

Before your refund can be processed, you must:

1. Deactivate the plugin’s license on your website.
2. Delete the plugin completely from your website or your client’s website.
3. Reply to PluginHive support confirming that the license has been deactivated and the plugin has been deleted.

What do I need to do before PluginHive can process a refund for a plugin?

Before PluginHive can process your refund request for a plugin, you must deactivate the license, delete the plugin from your website, and then confirm these actions by replying to PluginHive support. As the product is digital, confirmation ensures the software and license are no longer in use. Once you provide confirmation, PluginHive can proceed with processing your refund.

What does "Go to Bookings Settings → Bookings License Activation page" refer to, and where do I access this page to activate my PluginHive plugin license?

"Bookings Settings" refers to the settings page within your WordPress website, specifically in the WordPress admin dashboard where the WooCommerce Bookings and Appointments plugin is managed. You do not access this from the PluginHive website. To activate your license and access the Bookings License Activation page:

1. Ensure the PluginHive Bookings plugin is installed on your WordPress website.
2. Go to your WordPress admin dashboard.
3. In the left-hand menu, locate and click on "Bookings" or "PluginHive Bookings."
4. Under Bookings, find and select "Settings," then navigate to the "Bookings License" or "License Activation" tab.
5. Here you can enter your API Key and Product ID for license activation.

What happens if I choose not to renew the WooCommerce Bookings & Appointments plugin after the first year? Will the plugin continue to work?

If you do not renew the plugin after the first year, the plugin will continue to function on your site. However, you will no longer receive support or software updates after your initial year of purchase. Renewing the license is necessary for continued access to updates and customer support.

What happens if I don't visit the renewal link or renew my PluginHive plugins? Will the plugins expire automatically?

PluginHive plugin licenses do not auto-renew. If you do not visit the renewal link or complete the renewal process, your plugins will not renew, and the license will simply expire at the end of its validity period. No further action is required on your part if you no longer need the plugins. You can choose to renew in the future if needed.

What happens if my PluginHive plugin license has expired?

If your PluginHive plugin license has expired, you can continue using the plugin. However, you will not receive customer support for any issues you encounter, nor will you have access to future updates or new features until the license is renewed.

What happens if my WooCommerce Bookings and Appointments plugin license expires?

If your WooCommerce Bookings and Appointments plugin license expires, the plugin will stop working. This will prevent you from accessing updates, support, and all booking functionalities. To avoid interruptions in service, it is recommended to renew your license before it expires. As a returning customer, you may also be eligible for a discount using renewal codes provided by PluginHive promotions.

What happens if the PluginHive product reaches its end of life or is no longer supported?

If a PluginHive product reaches the end of its lifecycle, arrangements will be made for active license users to ensure continued support during the transition. PluginHive is committed to customer success and will communicate and assist active license holders in the event of any operational changes to its products. The company has a long-standing reputation for dedication to its customers and will handle end-of-life scenarios to minimize disruption for users.

What information should be included in the refund confirmation email sent to PluginHive?

The refund confirmation email sent to PluginHive should include:

1. A clear statement requesting a refund.
2. The purchase order number associated with your plugin purchase.
3. Confirmation that the plugin has been deactivated and deleted from your site.

What is required to activate the PluginHive Recurring Bookings Plugin?

To activate the PluginHive Recurring Bookings plugin, you must first have the premium "Bookings and Appointments for WooCommerce" plugin by PluginHive installed and activated. The Recurring Bookings plugin is an addon and cannot function independently. Ensure that the Bookings plugin license is also activated successfully on your site before attempting to activate the Recurring Bookings plugin.

What is the cost of the PluginHive online booking system and what does it include?

The WooCommerce Bookings and Appointments plugin from PluginHive costs $149 per year. This purchase includes one year of support and updates. After one year, the license must be renewed to continue receiving support and updates.

What is the maximum discount PluginHive can offer on the renewal of the WooCommerce Bookings and Appointments plugin license?

PluginHive typically offers a standard discount of 10% on renewals. However, as a valued customer, a maximum discount of 20% can be extended upon request. To receive this discount, ask the PluginHive support team for a unique coupon code, which is valid for a specific period and linked to your email address.

What is the PluginHive policy regarding refunds if a conflict or issue cannot be resolved after renewing the plugin license?

PluginHive plugins include a 30-day refund policy from the date of purchase or renewal. If you renew your license to seek support for an issue, such as a plugin conflict, and the issue cannot be resolved to your satisfaction, you are eligible to request a refund within this 30-day window. This ensures you can seek assistance without risk if your core concern cannot be addressed.

What is the process for requesting a refund for a PluginHive plugin subscription?

To request a refund for a PluginHive plugin subscription, follow these steps:

1. Deactivate and uninstall the plugin from your website in accordance with the refund policy.
2. Submit a request to PluginHive support, providing your order details (such as order number and purchase email).
3. Respond to any follow-up from the support team regarding license status. If you cannot deactivate the license yourself (e.g., due to site issues), you may request PluginHive to deactivate it on your behalf.
4. Once license deactivation is confirmed, your refund will be processed and an update will be provided.
5. After the refund is issued, payment processors may take a few days to credit the amount back to your bank account.

What is the simplest way to renew our license for the Booking plugin if our previous subscription has expired?

To renew your license after expiry, simply make a new purchase of the WooCommerce Booking and Appointments plugin from the PluginHive website at https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. After completing the purchase, configure the new API key and Product ID in your site’s plugin settings. This process will restore full functionality to your plugin.

What is the validity period of the $99 license fee for the WooCommerce Bookings & Appointment plugin? Is it a lifetime, yearly, or monthly license?

The $99 license fee for the WooCommerce Bookings & Appointment plugin is valid for one year. The purchase entitles you to one year of support and updates. After one year, you will need to renew your license to continue receiving support and updates.

What options are available if my refund period has expired and I want to change or upgrade my license?

If your refund period has expired, PluginHive cannot directly upgrade your single license to a 5-site license. However, as a goodwill gesture, the support team may be able to offer you a discount on a new license purchase. You can contact PluginHive support to check if a special discount or offer is available based on your situation.

What should I do after updating my website with new PluginHive plugin API codes?

After updating your PluginHive plugins with new API codes:

1. Ensure the plugins are activated using the new codes.
2. Verify that the new features or updates (if any) are functioning as expected.
3. If prompted, log into your PluginHive account to manage your licenses and support.
4. Optionally, consider submitting a review or feedback on the PluginHive product page to share your experience with others.

What should I do before requesting a refund for a PluginHive plugin purchase?

Before proceeding with a refund for a PluginHive plugin, follow these steps:

1. Deactivate the license(s) associated with the plugin.
2. Delete the plugin from your website.
3. Reply to the PluginHive support email to confirm that you have deactivated the license and deleted the plugin.

What should I do before the refund for the PluginHive plugin can be processed?

Before your refund can be processed, you need to:

1. Deactivate your license from the website where the plugin was installed.
2. Delete the plugin from your site.
3. Confirm these steps by responding to PluginHive support so they can proceed with the refund process.

What should I do if all troubleshooting steps fail and I still can’t activate my license?

If the problem persists after trying all troubleshooting steps (plugin deactivation, checking firewalls, providing the IPv4 address, etc.):

1. Contact PluginHive Support with temporary WordPress admin login credentials, your License API key, and Product ID.
2. The PluginHive technical team will log in and perform the necessary checks and steps to activate the license on your behalf.
3. Once resolved, you can revoke the temporary admin credentials for security.

What should I do if deactivating all plugins and checking hosting settings does not resolve the license activation issue?

If deactivating all plugins and verifying your hosting settings do not fix the license activation issue, further steps include:

1. Confirm there are no firewalls or server-side blocks (such as web application firewalls or security services) preventing communication between your site and PluginHive’s servers.
2. Verify if there are any settings or restrictions applied by plugins like "WordPress REST API Authentication" which might interfere with APIs.
3. Contact your hosting provider for your site's IPv4 address and provide this to PluginHive support if requested. This may help in whitelisting and resolving outgoing request issues.

What should I do if I accidentally purchased a new PluginHive license instead of renewing my existing one, and now my discount code does not work?

If you have accidentally purchased a new license instead of renewing your existing PluginHive license and are unable to use your discount code, first check your order confirmation and coupon application status. If a successful purchase was made using the coupon code, you should have received a new API key and Product ID to configure and activate your license. If you need to cancel the accidental order or if the discount was not applied, contact PluginHive support with your order number for assistance in resolving the issue or processing the cancellation. Always use the provided API key and Product ID from your latest order to activate your plugin.

What should I do if I am not receiving automatic plugin updates for the WooCommerce bookings plugin?

Automatic plugin updates are received only when your license key (Product API Key & Product ID) is activated on the website. To ensure you receive updates:

1. Log in to your WordPress admin dashboard.
2. Navigate to the PluginHive plugin settings.
3. Enter and activate your license key (Product API Key & Product ID).
4. Once activated, your plugin will automatically receive updates, including bug fixes and new features.

What should I do if I can’t set up an account with my email address and my previous license has expired?

If there is no PluginHive account found for your email address (e.g., [email protected]) and your previous license has expired, you can create a new account using your email address and then proceed with a new purchase. If you encounter any issues during the account creation or purchase process, contact PluginHive support for further assistance.

What should I do if I get a “Nonce security check failed” error and don’t see a renewal option when trying to renew my plugin license?

If you encounter a “Nonce security check failed” error and do not see a renew option in your PluginHive account, please purchase the plugin again from the official product page: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. Use the same PluginHive account to make the purchase. After completing the purchase, you will receive a new API key, which can be activated on your site to continue using the plugin.

What should I do if I inherited a website using the Booking plugin but do not have the order or license information?

If you have inherited a website that uses the Booking plugin and do not have the previous order or license details, you will need to ensure the plugin has an active license and is running the latest version for proper functionality and access to premium support. Here’s what you can do:

1. Verify if the current license is active by checking within the plugin settings on your website.
2. If the license has expired or you do not have the license key, you should purchase a new license to continue receiving updates and support.
3. You can purchase the latest license for the Booking and Appointment plugin here: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/
4. Once you have a valid license, activate it within your plugin settings to restore full functionality and support access.

What should I do if I receive a renewal reminder email but my plugin license is already active?

If you receive a renewal reminder email and already have an active plugin license with a different order, you can safely ignore the reminder email. There will be no auto-renewal or duplicate charges.

What should I do if I receive a subscription expiry notification even though I have already renewed my subscription and have an invoice as proof?

If you receive a subscription expiry notification despite having renewed your subscription and possessing an invoice, forward the renewal invoice to customer support for verification. The support team will review your payment details and update your subscription status accordingly. This ensures your subscription records are accurate and any service interruptions are avoided.

What should I do if I receive the error "Connection failed to the License Key API server" when trying to activate my PluginHive license key?

If you see the error "Connection failed to the License Key API server" during license activation, follow these troubleshooting steps:

1. If you are using a security plugin (such as Wordfence), temporarily deactivate it at a convenient time and attempt to activate the license again.
2. If you are not using any security plugins or disabling them does not resolve the issue, contact your website hosting provider to check if there are any server security settings or firewalls blocking outgoing requests from your site to PluginHive’s API servers.
3. If the issue persists after these checks, contact PluginHive support with your site details, and they will investigate further, which may include whitelisting your server's IP address at their end.

What should I do if I see the error "Connection failed to the License Key API server. There may be a problem on your server or the store is blocking your request to activate the plugin/theme." when trying to activate my PluginHive license?

If you encounter the "Connection failed to the License Key API server" error when activating your PluginHive license, follow these steps:

1. Check if you are using any security plugins on your WordPress site. If so, temporarily deactivate them and try activating the license again.
2. If you are not using security plugins, or the error persists after deactivation, contact your web hosting provider to verify if any security settings or firewall rules are blocking outgoing requests from your server.
3. Ask your hosting provider to whitelist the IP address used by the PluginHive API server to enable successful communication for license activation.
4. After the IP address has been whitelisted, attempt to activate your license again.
5. If the issue still persists, confirm that your API key and product ID are correct and reach out to PluginHive support for further assistance.

What should I do if I want a refund for a PluginHive plugin but can no longer access my site to deactivate the license?

If you are unable to access your website to deactivate the PluginHive plugin license (for example, due to a site reset or other issues), you can request PluginHive support to deactivate the license from their end. Simply inform the support team of your situation and confirm that you would like them to handle the deactivation. Once confirmed, they will proceed to deactivate the license for you so your refund can be processed.

What should I do if I've already deleted a PluginHive plugin without deactivating the license first?

If you've deleted the plugin before deactivating its license, inform PluginHive support. They will still be able to process your refund. You are not required to reinstall the plugin just to deactivate it. The support team will proceed with your request once they verify your intent and the product status.

What should I do if I’m unable to activate the API key after purchasing or renewing the PluginHive plugin?

Activating the plugin license is a straightforward process. If you have renewed the plugin and are still unable to activate the API key, PluginHive support can provide step-by-step assistance with license activation. You can also request a Zoom call for real-time help. Please contact support after renewal to proceed with troubleshooting or set up a call to address your concerns.

What should I do if my coupon code for plugin renewal has expired and I need a new one?

If your coupon code for plugin renewal has expired, contact PluginHive support with your original request details. They will review your case and may offer a new coupon code, taking into account any prior agreements or changes in plugin pricing. If approved, you'll receive a new coupon code, the expiry date, and instructions on how to apply it.

What should I do if my plugin license has expired and I want to use the plugin again?

If your plugin license has expired, you need to renew the license to access and use the plugin again. After renewing, you will be able to download the plugin zip file and activate the product as before.

What should I do if my PluginHive plugin asks for API key activation but my license has expired?

If your PluginHive plugin license has expired, you will need to renew the license to activate the API key and regain support and updates. Here are the steps to follow:

1. Visit the PluginHive website and navigate to the plugin product page (for example: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/).
2. Purchase a new license for your plugin.
3. After the purchase, you will receive a new API key which can be entered in the plugin's license activation section within your WordPress dashboard.
4. Renewing the license ensures you continue to receive support, updates, and compatibility with the latest versions of WordPress and WooCommerce.

What should I do if my PluginHive plugin license has expired and I want to receive updates and support?

If your PluginHive plugin license has expired, you need to renew or repurchase the plugin license to regain access to support and product updates. You can do this by visiting the product page and completing a new purchase.

What should I do if my PluginHive plugin shows the message "The Bookings API Key has not been activated, so the plugin will not get future updates," and I can't find my API key in the PluginHive account?

This issue typically occurs when your plugin license has expired or is inactive. To resolve it, you need to renew your plugin license. Follow these steps:

1. Visit the PluginHive product page for WooCommerce Booking and Appointments: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/
2. Purchase a new license for the plugin.
3. Once the purchase is complete, the new API key will be available in your PluginHive account under the "API Keys" section.
4. Enter the new API key in your plugin settings on your website to activate it.

What should I do if PluginHive cannot find my license purchase with my email address?

If PluginHive support cannot locate your purchase using your email address, take these steps:

1. Log in to your PluginHive account on their website.
2. Navigate to My Accounts > Orders.
3. Find and note down your purchase order numbers for the relevant plugins.
4. Provide these order numbers to PluginHive support so they can trace your purchase and assist further. This ensures quick and accurate verification for license activation or troubleshooting.

What should I do if the API Key status remains "Deactivated" even after entering the correct API Key and Product ID?

If the API Key status still shows as "Deactivated," follow these steps to resolve the issue:

1. Go to the Bookings Activation page in your WordPress admin panel.
2. Enable the "Deactivate API Key" option under API Key Deactivation, and click "Save Changes."
3. Log in to your PluginHive.com account, go to "My Account" → "API Keys," and delete any previous activation of the license key for your site.
4. In your WordPress admin, deactivate and then reactivate the Bookings plugin.
5. Return to the Bookings Activation page, re-enter your license API Key and Product ID, and click "Save Changes."

What should I do if there are two API keys in my PluginHive account and it’s unclear which to use for plugin activation?

Both the Product API Key and Product ID are required for activation. If activation is not working:

• Try deactivating your current API key and activating the plugin with the alternate key provided in your PluginHive account.
• Confirm that both the Bookings plugin and any add-ons (e.g., Recurring Bookings) are individually activated, as each plugin requires its own activation.
• If issues persist, ensure you are entering the keys in the correct fields and using the matching Product ID and API Key for the specific plugin.

What should I do to initiate a refund for a PluginHive plugin?

To initiate a refund for a PluginHive plugin, you need to deactivate your license, delete the plugin from your website, and then reply to PluginHive customer support confirming that you have removed the software and license. This ensures the software is no longer in use and allows the team to proceed with your refund request.

What should I do to proceed with a refund for a PluginHive plugin purchase?

To proceed with a refund for a PluginHive plugin, you are required to:

1. Deactivate the license key from your website.
2. Delete the plugin files from your installation.
3. Confirm to PluginHive support (usually by replying to their email) that the license has been deactivated and the plugin deleted.

What should I do to proceed with my approved refund request for a PluginHive product?

To proceed with your approved refund request, please follow these steps:

1. Deactivate the license of the PluginHive product on your website.
2. Delete the plugin files from your server or website.
3. Confirm completion of these steps by replying to the refund approval email.

What steps are required before a refund can be processed for a PluginHive digital product?

Before processing a refund for a PluginHive digital product, you need to:

1. Deactivate the plugin license.
2. Delete the plugin from your website.
3. Confirm completion of these steps by replying to the support email.

What steps are required before I can receive a refund for a PluginHive product?

Before a refund can be processed for a PluginHive product, please ensure you:

1. Deactivate the plugin license (if activated).
2. Delete the plugin from your website.
3. Reply to the PluginHive support email confirming that the plugin has been deleted and the license is no longer in use.

What steps are required before my refund can be processed for a PluginHive digital product?

Before a refund can be processed for a PluginHive digital product, you must:

1. Deactivate the plugin license on your website.
2. Delete the plugin files from your site.
3. Confirm to PluginHive (via email or support response) that the license is deactivated and the plugin is deleted.

What steps are required to initiate a refund for a PluginHive plugin?

To initiate a refund for a PluginHive plugin, please follow these steps:

1. Deactivate the license for the plugin on your website.
2. Delete or uninstall the plugin from your site to ensure it is no longer in use.
3. Confirm with PluginHive support, replying to their email to inform them that the plugin has been deactivated and uninstalled.

What steps do I need to follow after my refund request for a PluginHive plugin is approved?

After your refund request is approved, please follow these steps:

1. Deactivate the license for the plugin you wish to refund.
2. Delete the plugin from your website to ensure it is no longer in use.
3. Reply to the PluginHive support team confirming that the plugin has been deactivated and deleted.

What steps do I need to follow to process a refund for a PluginHive digital product purchase?

To process a refund for a PluginHive digital product, follow these steps:

1. Deactivate your plugin license from your WordPress site.
2. Uninstall the PluginHive plugin from your website to ensure the software is deleted.
3. Confirm by replying to the support email that you have deactivated the license and deleted the plugin.

What steps do I need to follow to process a refund for a PluginHive plugin?

To process a refund for a PluginHive plugin, please follow these steps:

1. Deactivate the license key from your website.
2. Delete the plugin from your site.
3. Send confirmation by replying to the refund request email. If your purchase was made under a specific email (e.g., [email protected]), ensure that the confirmation comes from that same email address.

What steps do I need to follow to process a refund for my PluginHive product?

To process a refund for your PluginHive product, please follow these steps:

1. Deactivate the license for the plugin.
2. Delete the plugin from your website.
3. Confirm completion of these actions by replying to the support team’s email.

What steps do I need to follow to receive a refund for my PluginHive plugin purchase?

To process a refund for your PluginHive plugin purchase, you must deactivate the plugin license and delete the plugin from your site. Once these actions are completed, confirm by replying to the support email. This ensures that the software is no longer being used and allows the refund process to proceed.

What steps do I need to follow to request a refund for a PluginHive digital product?

To request a refund for a PluginHive digital product such as the Bookings plugin, follow these steps:

1. Deactivate the plugin license in your WordPress dashboard.
2. Delete the plugin files completely from your site.
3. Reply to your PluginHive support email confirming that you have deactivated the license and deleted the plugin.
4. Once the support team receives your confirmation, they will initiate and process your refund, as they require the plugin and license to no longer be in use before issuing a refund.

What steps do I need to take before my refund for a PluginHive plugin can be processed?

Before your refund can be processed, you need to:

1. Deactivate the plugin license on your website.
2. Delete the plugin files from your site completely.
3. Confirm with PluginHive support (by replying to their email) that you have deactivated the license and deleted the plugin.

What steps do I need to take to complete a refund for a PluginHive digital product purchase?

To complete a refund for a PluginHive digital product, follow these steps:

1. Deactivate the license for the plugin you purchased.
2. Delete the plugin from your website to ensure it is no longer in use.
3. Confirm via email that you have deactivated the license and deleted the plugin.
4. Once PluginHive receives your confirmation, your refund will be processed, typically via your original payment method. For PayPal payments, it may take a few days for the funds to be credited to your bank account.

What steps do I need to take to process a refund for a PluginHive plugin purchase?

To process a refund for a PluginHive plugin, please follow these steps:

1. Deactivate the license key associated with the plugin on your website.
2. Delete the plugin files from your website or server.
3. Confirm with PluginHive support via email or ticket that you have deactivated the license and deleted the plugin.

What steps do I need to take to process a refund for a PluginHive plugin?

To process a refund for a PluginHive plugin, please follow these steps:

1. Deactivate the license associated with the plugin.
2. Delete the plugin from your website.
3. Confirm via email that both the license has been deactivated and the plugin has been removed.

What steps do I need to take to process a refund for a PluginHive plugin?

To process a refund for a PluginHive plugin, please follow these steps:

1. Deactivate the license associated with the plugin.
2. Delete the plugin from all your website environments.
3. Reply to PluginHive support confirming that you have deactivated the license and removed the plugin.

What steps do I need to take to process a refund for my PluginHive WooCommerce Bookings and Appointments plugin purchase?

To process your refund for the WooCommerce Bookings and Appointments plugin, please follow these steps:

1. Deactivate the license from your website.
2. Delete the plugin files from your site.
3. Confirm via email that you have completed these steps.

What steps do I need to take to receive a refund for my PluginHive plugin?

To receive a refund for your PluginHive plugin, follow these steps:

1. Deactivate the license associated with the plugin on your website to ensure it is no longer active.
2. Delete the PluginHive plugin from your site after deactivation.
3. If you have opened a dispute with PayPal regarding this purchase, withdraw the dispute, as refunds cannot be processed while a dispute is open.
4. Notify PluginHive support once you have completed these steps, confirming that the plugin has been deleted and the license deactivated.

What steps do I need to take to receive a refund for my PluginHive purchase?

To receive a refund for your PluginHive purchase, follow these steps:

1. Deactivate the license associated with the plugin.
2. Delete the plugin from your site or system.
3. Confirm via email that you have both deactivated the license and deleted the plugin.

What steps should I follow if I want a refund for my PluginHive plugin after experiencing ongoing booking system issues?

To initiate a refund for your PluginHive plugin, follow these steps:

1. Withdraw any open disputes related to your purchase from PayPal, as this is required for the refund process to proceed.
2. Deactivate the PluginHive plugin license on your website to ensure the license is no longer active.
3. Delete the PluginHive plugin from your site after deactivation.
4. Notify PluginHive support once you have completed the above steps, so they can process your refund accordingly.

What steps should I follow to obtain a refund for my single-site license after upgrading to a 5-site license?

To obtain a refund for your single-site license after upgrading:

1. Purchase the 5-site license.
2. Share the new order number with PluginHive support.
3. Deactivate the old single-site license from your site.
4. Notify PluginHive that the old license has been deactivated and confirm your new order number.
5. PluginHive will process the refund for your single-site license, and you will receive a confirmation with transaction details.

What steps should I follow to process a refund for a PluginHive digital product?

To process a refund for a PluginHive digital product, you need to:

1. Deactivate the plugin license on your site.
2. Delete the plugin files completely from your website.
3. Confirm via email to PluginHive support that you have deactivated the license and deleted the plugin.

What steps should I take if I have already deactivated my license and requested a refund?

Once you have deactivated the license and confirmed the removal of the plugin, PluginHive will forward your refund request to the relevant team. You will receive an update once the refund process has started. During this time, you may need to wait for the refund to be processed and credited to your account.

What steps should I take if my site shows the Bookings plugin as "Deactivated" even after entering my license details?

To resolve deactivation issues with your Bookings plugin, follow these steps:

1. Go to the Bookings License Activation page in your plugin and select "API Key Deactivation".
2. Enable the "Deactivate API Key" option and click "Save Changes".
3. Log in to your PluginHive.com account, navigate to "My Account" > "API Keys", and delete any previous activation of the license key if present.
4. Deactivate and then re-activate the Bookings plugin from your site’s plugins list.
5. Return to the Bookings License Activation page, select "API Key Activation", and configure the new API key and Product-ID.
6. Click on "Save Changes" to complete the activation process.

What steps should I take to process a refund for a PluginHive plugin purchase?

To process a refund for a PluginHive plugin purchase:

1. Deactivate the license for the plugin.
2. Delete the plugin from your WordPress installation.
3. Confirm with PluginHive support that you have deactivated and deleted the plugin by replying to their request.
4. Once confirmed, the refund will be processed, and you will be notified. Please note that, depending on your payment provider (such as Stripe), it may take a few days for the refund to appear in your bank account.

What steps should I take to troubleshoot the WooCommerce quantity selector issue on my site?

To effectively troubleshoot the issue:

1. Set up a staging or demo version of your website to avoid disrupting your live store.
2. Switch your site’s theme to WooCommerce's default "Storefront" theme and keep only the essential plugins active: WooCommerce and PluginHive Bookings.
3. Check if the quantity selector appears in the mini cart for booking products.
4. If the issue disappears, the problem is likely related to your original theme or another plugin.
5. Gradually reactivate your site’s original theme and additional plugins one-by-one, checking after each activation to identify the source.
6. Remove or adjust custom code that might affect the mini cart quantity selector, if present.

When I renew my PluginHive plugin, will it just keep the existing API active, or do I need to reinstall everything?

After renewal, you need to download the latest version of the plugin from PluginHive.com under "My Accounts". Then, install it by first deactivating and deleting the old version of the plugin. Your current settings will remain intact even after deleting the old version, so you don't need to worry about losing your configuration. After installing the new version, make sure to activate the license using the new API key and product ID provided with your renewal. For more details, refer to the PluginHive installation and license activation guide: https://www.pluginhive.com/knowledge-base/installation-licence-activation/

When should I activate the new API key after renewing my plugin license? Can I wait until the current key expires?

You have the flexibility to either activate your new API key immediately after renewal or wait until your current key expires. To activate the new key:

1. On your site, go to Bookings → License Activation → License Deactivation.
2. Deactivate the existing API key.
3. Navigate to License Activation and activate your new API key.

Where can I find my PluginHive license renewal date?

You can check your license renewal date in your PluginHive account. If you made your most recent purchase in September 2024, your renewal will be due in September 2025. There is no need to take any action until then.

Where can I find the purchase order details for my PluginHive Bookings plugin?

You can find your PluginHive Bookings plugin purchase order details by logging in to your PluginHive account and navigating to the "Orders" tab. There, you will see a list of your orders along with their details, including the order number.

Where do I activate the Multiple Non-Adjacent Bookings plugin license key with the correct API key?

To activate the Multiple Non-Adjacent Bookings plugin license key with the correct API key:

1. Go to your WordPress dashboard.
2. Navigate to Bookings → Non-Adjacent License.
3. Enter the Multiple Non-Adjacent Bookings license key in this section.

• You can find your license keys in your PluginHive account by logging into pluginhive.com and accessing your API keys.

1. Similarly, for the main Bookings plugin, go to Bookings → License and enter the correct license key there.

Where is it indicated that the plugin purchase is a yearly subscription, and what does the license include?

The plugin purchase entitles you to "1 Year of Support & Updates." This means that your license is valid for one year from the date of purchase. During this period, you receive support and plugin updates. After one year, you need to renew your license in order to continue receiving updates and support. The purchase does not entitle you to lifetime support or updates; continued access requires yearly renewal. This information is mentioned on the product page, typically under license terms or support details.

Where should I enter the new license information when migrating my site to a development environment?

You can activate the license on your current live site. After you migrate to the new development site, simply deactivate the license on the live site and then activate it on the development site using your new license key. For detailed instructions, refer to this guide: https://www.pluginhive.com/knowledge-base/installation-licence-activation-woocommerce-bookings-appointments-plugin/

Why am I getting the error "Sorry, you are not allowed to access this page" when trying to activate the WooCommerce Bookings And Appointments plugin using my API key, even though I am the site administrator?

This error can occur if the plugin folder has been renamed during installation. To resolve the issue:

1. Delete the existing Bookings plugin from your WordPress site.
2. Remove the corresponding plugin files from your server.
3. Download a fresh copy of the plugin from your PluginHive 'My Account' page.
4. When installing the downloaded plugin, do not change the folder name.
5. Install and activate the Bookings plugin first.
6. After successfully activating the Bookings plugin, proceed to install and activate the Non-Adjacent Bookings add-on.

Why am I receiving a notification that my license will expire soon even though I recently renewed it?

You are receiving a renewal notice because your previous purchase is set to expire, which triggers the notification. However, since you have already renewed and have an active license, you can safely disregard this renewal notice. No further action is required on your part.

Why am I still seeing a notification on the plugin even after activating it?

If you are seeing a notification on the plugin after activation, it may be due to a license mismatch. For example, if you have purchased and activated a license for the Bookings plugin under the Product Addons plugin or vice versa, the system will display a mismatch notification. To resolve this, ensure that you have purchased the correct plugin and activated the corresponding license under the appropriate plugin. If you are unsure which plugin you have purchased, check your PluginHive order details or contact support with your purchase order information for clarification and assistance.

Why am I unable to access plugin updates and why is my license deactivated after migrating my site to another hosting?

The plugin license is valid for one year from the date of purchase. If your license has expired, you will not be able to access updates or activate the license on your new hosting. To restore full functionality, you need to have an active license. You can renew your license by visiting the plugin’s renewal page at https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. Once your license is renewed, you can activate it on your migrated website and resume receiving updates and full support.

Why am I unable to download the plugin zip file?

If your plugin license has expired, you will not be able to download the plugin zip file. To regain access, you need to renew your license. Once the license is renewed, the download option will be re-enabled and you will be able to access the plugin zip file.

Why am I unable to save or activate the API key after renewing my PluginHive license, even after deactivating and reactivating the plugin?

If you are unable to save or activate the API key after renewing your license and reactivating the plugin, this issue may be caused by corrupted values resulting from a migration from an old plugin version to a new one. To resolve this:

1. Deactivate all other plugins except for Booking and WooCommerce to rule out conflicts.
2. Switch your theme to the default Storefront theme to isolate the issue.
3. If the problem persists, provide FTP access to your site so the PluginHive support team can investigate further.
4. The PluginHive support team can then identify and rectify any corrupted values that are preventing the API key from being saved.

Why am I unable to see my subscription on PluginHive, and what should I do to renew my plugin license if I previously purchased plugins outside the subscription model?

If your previous PluginHive plugin purchases were not under the subscription model, you will not see any data under the Subscription tab in your PluginHive MyAccount. To renew your plugin licenses in this case:

1. Purchase the desired plugins again directly from the following links:

• WooCommerce Booking and Appointments: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/
• WooCommerce Product Addons: https://www.pluginhive.com/product/woocommerce-product-addons/

1. Upon completing the purchase, a new subscription for the plugin will begin automatically.
2. You will receive new License API keys for the purchased plugins.
3. The new subscription will be set to auto-renew the following year.

Why am I unable to update my WooCommerce Bookings plugin?

You are unable to update the plugin because the license key (Product API Key & Product ID) is not active on your site. To resolve this:

1. Go to WordPress Dashboard → Settings → Bookings Activation Page.
2. Enter your Product API Key and Product ID in the respective fields.

• You can find these details under pluginhive.com → My Account → API Keys.

1. Save the changes.
2. After activation, go to your Plugins page, refresh it, and attempt to update the plugin.

• Alternatively, go to Dashboard → Updates and click "Check Again" to fetch the latest updates.

Why am I unable to update the "Bookings and Appointments For WooCommerce Premium" plugin on my WordPress site?

You are unable to update the plugin because the Product API key is not activated on your site. To resolve this and receive automatic updates, follow these steps:

1. Go to WordPress Settings → Bookings Activation Page.
2. Configure both the "Product API Key" and "Product ID".
3. Save the changes.
4. You can find your API Key and Product ID by logging into pluginhive.com, navigating to "My Account" → "API Keys".
5. After entering and saving these details, go to the WordPress Plugins page and refresh it, or manually check for updates via Dashboard → Updates → Check Again.

Why are important billing emails being sent to an old email address ([email protected]) instead of the current account email ([email protected]), and how can this be fixed?

Billing emails were being sent to [email protected] because that email address was listed as the Billing email for previous order purchases, even though your current purchase order has [email protected] as the associated email. License reminder emails were therefore sent to the old address. The team has now been informed to remove [email protected] from license reminder emails, so only the correct email address ([email protected]) will receive these emails going forward. No further action is required from your end.

Why are we receiving plugin license renewal emails when our Booking and Appointments plugin license doesn’t expire until July 2025?

You may occasionally receive automated renewal reminder emails, but if your plugin license is valid until August 13, 2025, you can safely ignore these emails and continue using the plugin. Your license remains active and no action is required at this time. If you have concerns or receive repeated reminders, you can verify your license status on your PluginHive account or contact support for clarification.

Why can I only see one of my purchased plugins in the API Downloads tab?

Only active plugin licenses appear in the API Downloads tab. If you have purchased multiple plugins, but only one appears, it means the other license(s) have expired. For example, if your Bookings plugin license expired and only the Product Addon license is active, only the active license will be available for download.

Why can't I download the WooCommerce Bookings and Appointments plugin from my account?

If you are unable to download the plugin, it may be because your license has expired. For example, purchase order number 139326 expired on March 23, 2023, which would prevent you from accessing the plugin download. To regain access, renew your license by visiting: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/

Why can't I see plugin updates or manually check for updates in my PluginHive plugin?

Plugin updates are available only when your plugin license is active. To ensure you receive updates and can manually check them, follow these steps:

1. Go to the Bookings Activation page in your WordPress admin panel.
2. Find the "API Key Deactivation" section and enable the "Deactivate API Key" option.
3. Click "Save Changes."
4. Log in to your account at PluginHive.com and navigate to "My Account" > "API Keys."
5. Delete any previous activation of the license key.
6. Deactivate the Bookings plugin in WordPress, then reactivate it.
7. Return to the Bookings Activation page. Enter your license API key and Product ID in the "API Key Activation" section.
8. Click "Save Changes" to activate your license.

Why can't I see the "Renew" option for my license in the API Keys section? Does it only appear after the license expires?

The "Renew" option for your PluginHive license appears exactly one month before your current license expiry date. If you do not see the option yet, please wait until you are within one month of your license expiry. At that time, the "Renew" option will become available, and you'll be able to proceed with the renewal process.

Why can't I see the booking tool I currently have when attempting to renew my PluginHive subscription?

If you do not see your current booking tool listed during renewal, it may be because your existing license has expired. To renew your plugin, visit the WooCommerce Booking and Appointments product page at https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. Ensure you are renewing the correct plugin corresponding to your previous purchase order. If you have further questions or issues, contact PluginHive support with your purchase details for assistance.

Why can’t I activate my PluginHive plugin even though I have the API and product ID?

If your PluginHive plugin license has expired, you will be unable to activate the plugin using your API and product ID. PluginHive licenses include "1 Year of Support & Updates." After one year, the license must be renewed to continue receiving support, updates, and to enable plugin activation. If your license is expired, the API activation will not work. To resolve this, you should purchase a new license for the plugin from the PluginHive website: https://www.pluginhive.com/plugins/. Once you renew or purchase a new license, you will be able to activate your plugin successfully.

Why can’t I download my plugin if its license has expired?

A PluginHive plugin license is valid for one year from the date of purchase. When a license expires, the corresponding plugin can no longer be downloaded from your PluginHive account. To regain download access, you would need to renew your license.

Why can’t I find the "bookable product" tab in my WooCommerce product settings, and how do I enable this option?

If the "bookable product" tab is missing from your WooCommerce product settings, it is likely because the PluginHive Bookings and Appointments plugin is either not installed or not activated on your WordPress site. To resolve this:

1. Download the PluginHive Bookings plugin from PluginHive using your account.
2. In your WordPress admin dashboard, go to Plugins → Add New → Upload Plugin, and upload the plugin ZIP file.
3. Install and activate the plugin.
4. After the plugin is activated, go to Bookings → Settings → Bookings License (in your WordPress admin).
5. Enter your API Key and Product ID (available on pluginhive.com under My Account → API Keys) to activate your license.
6. Once the license is activated, go to Products → Add New (or Edit an existing product).
7. In the product data section, select "Bookable Product" from the product type dropdown.

Why do I get the message “You cannot add 'WooCommerce Bookings And Appointments – 5 SITES' to the cart because the product is out of stock” when trying to renew my license?

The "WooCommerce Bookings And Appointments – 5 SITES" license has been discontinued and is no longer available for purchase or renewal. Instead, to cover multiple sites, you will need to purchase multiple single-site licenses. You can buy the plugin with a single-site license from the following link: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/. If you need licenses for multiple sites, simply purchase the required number of single-site licenses.

Why do I have to keep re-activating my license and API key every time I deactivate and reactivate the PluginHive plugin, when other plugins only require activation once?

The current behavior of the PluginHive plugin is that when you deactivate it, the license also gets deactivated. This requires you to re-activate the license and API key each time the plugin is reactivated, which can be cumbersome if you frequently disable plugins for troubleshooting. This issue has been identified, and PluginHive is working on a fix so that future versions of the plugin will retain your license activation even after the plugin is deactivated and reactivated. This update is expected in an upcoming release. Currently, to avoid reactivating the license repeatedly, it is recommended to deactivate plugins only when necessary and be aware that license and API information will need to be re-entered until the fix is available.

Why do I keep getting license renewal notifications even though I have already renewed my plugin license, and how can I stop receiving these messages?

Automated emails for license renewals are sent to remind users about upcoming license expiry. If you have already renewed your plugin license, you can safely disregard these emails. However, if you continue receiving renewal notifications despite having renewed, it may be because your renewal was made using a different email address or purchase order number. To resolve this issue and ensure you no longer receive unnecessary notifications, provide PluginHive support with the registered email address or the purchase order numbers associated with your plugin renewal. This will help them verify your renewal and update their records accordingly.

Why do I keep receiving renewal emails after renewing my plugin license?

If you continue to receive renewal emails after renewing your plugin license, it could be due to purchasing the renewal using a different email address. As a result, renewal notifications are still being sent to the original email associated with your previous license. To resolve this, provide the new purchase order details or the email address used for your recent purchase to PluginHive support. This will allow them to verify your renewal and update their records to stop unnecessary renewal emails.

Why do I need to deactivate the license and delete the plugin before getting a refund for a PluginHive product?

PluginHive requires customers to deactivate the license and delete the plugin before processing a refund to ensure that the digital product is no longer in use. This policy protects the integrity of the licensing system and ensures compliance, as digital products can otherwise continue to be used after a refund. Once the license is deactivated and the plugin is removed, notify PluginHive support to initiate the refund process.

Why do I see "You have no active subscriptions" on the Subscription page if my license expires on 28 Jan 2025?

The previous plugin purchase was not a subscription product, which is why you do not see any active subscriptions under your PluginHive account. Only subscription-based products will appear on the Subscription page. Your next purchase will be processed as a subscription, and it will then show under the active subscriptions section.

Why do my PluginHive API keys deactivate each other when I try to activate them for different plugins?

This behavior occurs when plugin API keys are activated under the incorrect plugin section. Each API key is designated for a specific plugin, and activating a key in the wrong plugin's section can result in conflicts that cause other keys to deactivate. To resolve this:

• Ensure that each API key is used to activate its respective plugin only in the appropriate plugin section.
• After correcting the activations, update your plugins to the latest versions.
• Test the scenario again to verify that updates and activations are functioning correctly and that you receive the appropriate updates for each plugin.

Why does my 5-site WooCommerce Bookings and Appointments license only show 1 available activation left when I’ve only used it on two sites?

If you have a 5-site license but are seeing fewer available activations than expected, it is possible that previously activated sites (including any deleted or decommissioned domains) are still counted against your license limit. Even if a site is no longer active (e.g., condosuites.ph deleted by hosting), it remains linked to your license until manually removed. To fix this and restore your license activations:

1. Log in to your PluginHive account.
2. Navigate to “My Account” and select the “API Keys” section.
3. Delete any previous activations associated with sites that are no longer in use or accessible (such as deleted domains).
4. Reactivate the license on the sites you are currently using.

Why does my order mention "Next Payment is April 1, 2025" if I have no subscription pending?

The message "Next Payment is April 1, 2025" indicates the expiration date of your current plugin license. There are no future renewals or automatic payments pending. To continue receiving support and updates, you will need to manually renew your plugin license before April 1, 2025. No additional payment will be collected automatically unless you renew the license yourself.

Why does my PluginHive plug-in show both "Auto-updates Enabled" and "Automatic update is unavailable for this plug-in" after renewing my license, and how can I enable automatic updates?

Automatic updates for your PluginHive plug-in will only function when your license key (Product API Key and Product ID) is properly activated on your website. To resolve this issue, follow these steps:

1. Navigate to WordPress Admin > Settings > Bookings Activation Page.
2. Enter your "Product API Key" and "Product ID" in the respective fields.
3. Click "Save Changes" to activate your key.
4. You can retrieve your Product API Key and Product ID by logging into your account at pluginhive.com and going to "My Account" > "API Keys."
5. After activating your key, go to the Plugins page and refresh it, or navigate to WordPress Dashboard > Updates and click "Check Again" to look for available updates.

Why does the booking availability on the front end of the Bookings and Appointments plugin show fewer available slots than what I set in the back end? For example, if I set 12 slots available, it only allows 11 bookings before showing as fully booked.

This discrepancy in slot availability may be due to using an outdated version of the plugin or an expired license, which can result in compatibility or syncing issues. To resolve this:

1. Renew your plugin license to continue receiving support and updates. The plugin purchase entitles you to one year of support and updates.
2. Download and install the latest version of the plugin (v4.1.0) to ensure seamless integration with WordPress and WooCommerce.
3. Activate your new API key after licensing renewal.
4. Update the plugin and check the booking slot availability again.

Why does the booking price get set to £0 when a user logs in, and how can I resolve this issue?

If your booking price is being set to £0 upon user login, this may be due to a conflict with another plugin, such as Discount Rules PRO by Flycart, which automatically applies discounts to logged-in users. To troubleshoot and potentially resolve the issue, follow these steps:

1. Deactivate all plugins except for WooCommerce and the PluginHive Bookings plugin.
2. Switch your WordPress theme to the default Storefront theme.
3. Test if the issue with the booking price persists.

• If the issue is resolved, reactivate your plugins one by one and test after each activation to identify the conflicting plugin.
• If Discount Rules PRO is causing the conflict, review its settings to ensure it is not incorrectly zeroing out the product price or reach out to its support for compatibility information.

Why does the Non-Adjacent Bookings plugin keep asking for an update to version 5.1.3 when I already have version 1.3.3 installed, and why does updating it result in the plugin being deleted from my site?

This issue occurs because the license keys for the plugins have been activated under the wrong plugins. Specifically, the Multiple Non-Adjacent plugin license has been activated under the Bookings plugin and vice versa. As a result, you receive the update notification for the Bookings plugin (5.1.3) within the Multiple Non-Adjacent plugin, and when you attempt to update, it causes the plugin to deactivate and uninstall. To resolve this:

• Ensure that you enter and activate the correct API key for each plugin in their respective license sections.
• The Multiple Non-Adjacent plugin should have its license key entered under its menu, and the Bookings plugin should have its license key entered under its own license section.

Why does the plugin license get deactivated when I deactivate the plugin, and what should I do when this happens?

When you deactivate the plugin, the license is also deactivated as part of the standard workflow. To continue using the plugin after reactivation, you must reactivate your license. After reactivating the plugin, simply enter your license key again to restore full functionality.

Why is my plugin's API and product ID not working after deleting the plugin from one site and trying to reactivate it on another website?

The plugin license is valid for one year from the date of purchase, providing support and updates during this period. If your license has expired, as in the case when the license expired on Jun 2, 2022, the API and product ID will not work on a new site. To continue using the plugin and receive support and updates, you need to renew the license by purchasing a new one from the PluginHive website: https://www.pluginhive.com/plugins/. Once the new license is activated, the API and product ID will function properly on your preferred site.

Why is my PluginHive plugin not automatically updating and showing the license/API key as deactivated, even though my subscription is up to date?

The plugin will receive automatic updates only when the license key is successfully activated on your website. If the API key still shows as deactivated despite re-entering it, follow these steps to resolve the issue:

1. Go to the Bookings Activation page on your website.
2. Under "API Key Deactivation," enable the "Deactivate API Key" option and save the changes.
3. Log in to your PluginHive.com account, go to "My Account" > "API Keys," and delete any previous activation of the license key if present.
4. Deactivate and then reactivate the Bookings plugin on your website.
5. Return to the Bookings Activation page. Under "API Key Activation," re-enter your license API key and Product-ID, then click "Save Changes."
6. Alternatively, you can download the latest version of the plugin from your PluginHive.com account, deactivate and delete the old version from your website, then install the new version. Your settings will remain intact even after deleting the old version.

Why is my PluginHive plugin renewal being charged at the new price of $149 instead of the $99 shown on my renewal invoice?

The renewal invoice displays previous order details and pricing ($99) for your reference, but the current renewal and new purchase price for the plugin has been updated to $149 per year. This adjustment reflects recent pricing changes. However, during the yearend sale, you can renew your license at a 20% discount using the coupon code YEAREND2024.

Why is my renewal date set to February 28, 2026, instead of aligning with my general renewal date on March 5? Can you adjust the renewal date to March 5, 2026?

If your license renewal date does not align with your previous renewal date or your general renewal schedule, you can request a manual adjustment. In this case, your new license expiry date was updated to March 5, 2026, to match your previous renewal. If you face such discrepancies, please contact PluginHive support with your order details. The support team will ensure your renewal date is corrected according to your renewal history and notify you once the update is complete.

Why is my WooCommerce Bookings and Appointments plugin renewal only showing one site, when last year's renewal was for 5 sites and I am using it on 2 websites?

The WooCommerce Bookings and Appointments plugin pricing and licensing structure has recently changed. The 5-site license has been discontinued, and the plugin now only offers a single-site license, which has increased in cost from $99 to $149. If you need to use the plugin on multiple websites, you will need to purchase individual licenses for each site. These changes were implemented after a major version release that introduced enhanced functionalities such as the Booking Search and Availability Module and integrations with Apple Calendar, Outlook, and Google Calendar.

Why was my site’s IP address blocked from activating my PluginHive license, and do I need my hosting provider to take any action?

The license activation API request was being blocked at PluginHive's server because your site's IP address was not whitelisted. After your IP address was added to the whitelist, you were able to activate your license without any issues. In most cases, no further action is required from your hosting provider, and you should not experience this issue again. If you do, contact PluginHive support for assistance.

Will I be automatically charged for renewal after my Bookings plugin license expires?

No, there will be no auto-renewal for your previous Bookings plugin purchase. You will not be automatically charged when your license expires.

Will I be automatically charged if I do not wish to renew my PluginHive Bookings plugin subscription?

The PluginHive Bookings plugin does not use an auto-renewal process at this time. You will not be charged automatically when your subscription expires. If you choose not to renew, no further action is required and you will not incur any charges.

Will I be charged automatically if I have canceled my PluginHive subscription?

PluginHive subscriptions are not renewed automatically. Renewal must be completed manually by the user. If you have canceled your subscription and have not manually renewed it, you will not be charged.

Will I need a new license code to use the calendar plugin on my staging site, or can I use the same license as my live site?

You can activate the same license on your staging site without needing a new license. There is no requirement to obtain another license for staging or testing purposes.

Will I need a separate license code to activate the PluginHive calendar plugin on my staging site?

You do not need a separate license code for your staging site. You can activate the same license that you use on your main site for staging purposes. Simply use your existing license to set up the plugin on the staging site and proceed with your testing or troubleshooting as needed.

Will my Bookings and Appointments plugin subscription be automatically charged after the initial purchase period?

PluginHive plugins, including Bookings and Appointments, do not have an auto-renewal process. Your subscription will not be automatically charged after your initial purchase period ends. If you do not wish to continue with the service, no further action is required to prevent automatic payment.

Will my current 5-site plugin license continue to work until its expiration date, despite recent changes in PluginHive's internal buying policy?

Yes, your plugin will continue to function on all five sites without any issues until July 29, 2025, which is the end of your current subscription period. Any price update or policy change will only take effect at your next renewal. You can disregard the renewal and policy update email for now, as your current license terms remain valid until the stated expiration date.

Will my order have automatic renewal, or is it subject to PluginHive’s subscription-based model?

If your last purchase was not made under the subscription plan, automatic renewal does not apply to your order. PluginHive recently switched to a subscription-based model, but only purchases made under this model are subject to automatic renewal. Orders made prior to this change or not part of the subscription plan will not be renewed automatically.

Will my PluginHive license/API key renew automatically if the renewal link in the email is not working?

The license will not renew automatically this time. You will need to manually purchase the license. Please visit https://www.pluginhive.com/product/woocommerce-booking-and-appointments/ to complete the purchase. For future cycles, your license will fall under a subscription with automatic renewal.

Will my PluginHive plugin license renew automatically after expiration?

No, your PluginHive plugin license will not be renewed automatically. The renewal process is manual, and you need to initiate it yourself if you wish to continue using the plugin after the current license period ends.

Will my website continue to work as normal after I renew my PluginHive subscription, or do I need to hire a developer to make changes?

Your website will continue to function as normal after renewing your PluginHive subscription. The only action required is to replace the old API key with the new one, which is a straightforward process and does not require hiring a developer. PluginHive support can assist you with updating the API key after renewal if needed.

Will my WooCommerce Bookings and Appointments or WooCommerce Multiple Non-Adjacent Bookings PluginHive subscription auto-renew and charge me when the API keys are due to renew?

There is no auto-renewal enabled for your plugins at this time. You will not be automatically charged when the API keys are due to renew. If you would like further confirmation or need assistance managing your subscription, you can contact PluginHive support directly for additional clarification.

Will my WooCommerce Bookings And Appointments plugin license renew automatically after my business has closed?

No, your plugin license will not renew automatically, as PluginHive handles renewals manually. If you do not manually renew your license, it will not be renewed or charged further.

Will the add-on I purchase continue to work if there are updates to WooCommerce, WordPress, or the main PluginHive plugin?

The add-on will continue to function smoothly unless there is a significant update to WooCommerce, WordPress, or the PluginHive plugin itself. PluginHive works to ensure compatibility with new platform releases, maintaining reliable operation for your website as long as your subscription is active.

Will the PluginHive plugin still work on my staging site if I deactivate the API key there?

Yes, the PluginHive plugin will continue to work on your staging site even if the API key is deactivated. You can use the plugin for testing without activating the license API on your staging environment.

Will there be any issue with the plugin if I develop my site on a subdomain and later publish it on a different hostname (such as moving from a staging site to infinityquest.com.br)?

A single-site license can be activated on only one website, whether it is a subdomain, staging site, or your final live site. If you wish to activate the license on both the development (staging) site and the live site, you will need to purchase separate licenses for each domain. Ensure that your license is active on the desired site when you go live. If you need to switch your license from the staging site to the live site, you must deactivate the license on the staging site before activating it on the new hostname.