Online Doctors Appointments in WooCommerce – WooCommerce Bookings and Appointments FAQs

Can fields from PH WooCommerce Product Addons be filtered or searched within Booking admin, or trigger admin notifications on specific addon selections?

Filtering or searching bookings based on Product Addons fields, or triggering admin notifications based on specific addon option selections (e.g., a radio button for ‘medical condition’), is not available in the standard plugins. Implementing such workflow enhancements requires custom development. This can be scoped as an additional custom paid addon.

Can I set up one product so only "today’s" date is selectable and another product so only future dates (excluding today and past dates) are available for booking?

With the custom paid add-on "Auto Select Available Date," the system can automatically select the first available date (e.g., today's date) so that customers only need to choose the time slot for products like the "Today's only" ticket. However, this functionality applies globally to all products. To set up different date restrictions for different products, such as allowing only today's date for one product and only future dates (excluding today and past dates) for another, further customization may be required. The PluginHive team can discuss your specific requirements and possible solutions—in such cases, a direct consultation via Zoom is recommended to explore how best to configure your setup.

Can I synchronize your WooCommerce Bookings plugin with multiple Google Calendars, so each lawyer has their bookings assigned to their own calendar and can set their available hours via Google Calendar without accessing WooCommerce admin?

The WooCommerce Bookings and Appointments plugin natively supports synchronization with only one Google Account for Google Calendar integration. However, for a scenario where multiple lawyers each need their own synced calendar, the plugin offers multi-vendor support when used with the DOKAN multi-vendor solution. By creating a marketplace setup using the primary Bookings plugin, the PluginHive Dokan Bookings integration, and Dokan Business Pro, each lawyer (vendor) can offer bookable consultation services and manage their bookings independently. Bookings for each lawyer's services will sync with their respective Google Calendars, allowing individual lawyers to manage their availability via their personal calendars.

Can I synchronize your WooCommerce Bookings plugin with multiple lawyers’ Google Calendars so that each booked service reserves time in the appropriate lawyer's calendar, and lawyers can set their schedules via Google Calendar without accessing WooCommerce admin?

By default, the standard WooCommerce Bookings and Appointments plugin allows syncing with only one Google Account for Google Calendar integration. However, if you need multiple service providers (such as lawyers) to have individual Google Calendar synchronizations so that:

• Each booking reserves time in the lawyer’s specific calendar
• Lawyers can manage their available hours through their own Google Calendars rather than WooCommerce admin

You can achieve this by setting up a multi-vendor system using the following:

1. Install the WooCommerce Bookings and Appointments plugin.
2. Use the DOKAN multi-vendor solution with the Dokan Business Pro Plugin to turn your site into a marketplace, allowing each lawyer to become a vendor with their consultation services as bookable products.
3. Add the PluginHive Dokan Bookings integration plugin to enable multi-vendor booking management.
4. With this setup, each lawyer/vendor can connect their own Google Calendar to synchronize their bookings. This allows each lawyer to view and manage their bookings in their personal Google account.

For more information and a demonstration, refer to this video: https://www.youtube.com/watch?v=pADY45D-DLw Required plugins:

• WooCommerce Bookings and Appointments by PluginHive
• Dokan Business Pro
• PluginHive Dokan Bookings integration

This configuration enables booked appointments to be added to the correct lawyer's Google Calendar and for each lawyer to update their availability from Google Calendar without accessing the WooCommerce admin panel.

Can the PluginHive Recurring Bookings and Appointments plugin sync external Google Calendar events not linked to consultation products?

The Google Calendar sync functionality in the PluginHive Recurring Bookings and Appointments plugin only supports syncing products available within your site. Syncing other external events, such as appointments or events not linked to consultation products, is not feasible. This limitation may lead to booking conflicts if you use your Google Calendar for additional, unrelated events.

How can I purchase the "Block Product Availability Based on Other Bookings" add-on for WooCommerce?

To purchase the "Block Product Availability Based on Other Bookings" add-on, you need to buy the STARTER PACKAGE titled "Customization & Consultation for PluginHive WooCommerce Plugins – STARTER PACKAGE," which costs $250. After completing your purchase, share your order number with the PluginHive support team. The addon zip file will then be provided to you within 1-2 business days.

Is it possible to attach files (such as medical documents) to the booking form in your plugin? Do I need to purchase the PH WooCommerce Product Addons plugin to enable this feature?

Yes, you can allow customers to upload files (such as medical documents) to the booking form by using the PluginHive Bookings plugin in combination with the PH WooCommerce Product Addons plugin. This setup enables you to add file upload fields to your product booking forms. To configure this, install and activate both the Bookings plugin and the Product Addons plugin, then follow the instructions detailed in the official PluginHive documentation: https://www.pluginhive.com/knowledge-base/set-up-woocommerce-product-addons/. This guide explains how to attach custom forms and file upload options to your booking products.

Is it possible to automatically pre-select the first available date for customers on my event or clinic booking product page, so they don’t have to manually choose a date?

Yes, this is possible using the "Auto-Select Available Date" custom paid add-on for WooCommerce Bookings. Once the add-on is installed and activated, it will automatically pre-select the first available date on your product page, ensuring that customers see the earliest event date already chosen when they load the page. This helps streamline the booking process, especially when some events have only one date available.

Is it possible to export product addon data (such as medical information collected via PH WooCommerce Product Addons) along with booking data using PluginHive’s export feature?

By default, the "PH Export Bookings" feature allows exporting essential booking details such as Order number, Product name, Booking Status, Booking dates, Number of Participants, Customer information, etc. However, exporting custom fields or product addon data is not possible with the standard plugin. If you need to include addon data in your booking exports, a custom solution or addon can be developed to fulfill this requirement.

Is the Customization & Consultation for PluginHive WooCommerce Plugins – STARTER PACKAGE a one-time payment, and does it grant access to all add-ons?

The Customization & Consultation for PluginHive WooCommerce Plugins – STARTER PACKAGE is a one-time payment of $250. This fee covers the development of one custom add-on specific to your described use case; it does not grant access to all existing add-ons. The purchase includes 90 days of support and the add-on will continue to function as proposed beyond that period. The cost is non-refundable. Additional development or extra features are not included within this package. If there are major updates to WooCommerce or WordPress, the add-on will be updated for compatibility at a minimal cost.

Is there a sample website or demo showing how the WooCommerce Bookings and Appointments plugin works for a hotel booking scenario, including search and availability features?

While there is no specific showcase website exclusively for hotel bookings, there are test products set up on the plugin's demo site to illustrate hotel booking functionality. You can view examples using these demo product links:

• [King Premier Room Weekly Booking](https://woocommercebookings.pluginhive.com/product/king-premier-room-weekly-booking)
• [King Premier Room](https://woocommercebookings.pluginhive.com/product/king-premier-room)

To enable visitors to search for availability (e.g., check availability by date, number of participants, asset name, or time range), you will need the "Search Widget Addon." This addon works alongside the Bookings plugin and is available through a customization and consultation package. You can learn more about the Search Widget Addon [here](https://www.pluginhive.com/tailor-made-woocommerce-bookings-solutions/#availability_search_widget).

Is there a way to block off my complete calendar for vacations or personal appointments across all booking products?

The ability to block off your complete calendar for vacations or personal appointments across all booking products depends on the plugin you are using. If you are using the "Event Tickets Manager for WooCommerce Pro" plugin, PluginHive does not support this plugin and you will need to reach out to the respective plugin’s support team for assistance. However, if you are looking for such a feature, the PluginHive WooCommerce Bookings & Appointment plugin offers the ability to block off times for vacations, doctor’s appointments, and similar events across all your booking products. You can explore how this works and see a demo via the following links:

• WooCommerce Bookings & Appointment plugin information: https://www.pluginhive.com/product/woocommerce-booking-and-appointments/
• Plugin demo website: https://woocommercebookings.pluginhive.com/custom-shop

This plugin enables you to manage availability globally or per product, making it possible to easily block entire periods for all bookings. If your business needs align, you can make use of PluginHive’s 30-day refund policy in case the plugin does not meet your requirements.

Why is my order for the "Customization & Consultation for PluginHive WooCommerce Plugins – POPULAR PACKAGE" still processing, and when will I receive the addon?

Orders for customization packages typically take 2-3 business days to process. After confirming your order, the PluginHive team will develop and provide the required addon ZIP file. Once the addon is ready, it will be emailed or attached to your ticket for you to download and install.