Set Up the Shopify Australia Post Shipping App

The Shopify Australia Post app reduces your efforts by automating Australia Post Shipping on your Shopify store. With this app, you can display live or real-time shipping rates on your Shopify checkout page, print shipping labels, and enable order tracking from within your Shopify store.

This guide will help you set up the Australia Post Rates and Labels app on your Shopify store.


On This Page


Installation of Shopify Australia Post App

1. Add Shopify Australia Post App

Navigate to Shopify Settings → Apps and sales channels → Shopify App Store as shown below:

add shopify australia post app

Search for the Australia Post Rates and Labels. Click on the app and select Install.

shopify australia post app

2. Install the Shopify Australia Post App

Once the Australia Post app is added to your Shopify, click on Install to start the setup process,

install shopify australia post app

3. Activate the Shopify Australia Post App

Activate the app by clicking on “Approve” on the Approve Subscription page as shown below:

shopify australia post login

Once you activate the app, on the App Installation page, fill in your email and phone number and check that I agree with the Terms and Conditions and Privacy Policy.

Once you have filled out the details, click on Get Started and proceed with the setup wizard.

shopify australia post app

As the next step, select your carrier between Australia Post and MyPost Business and proceed with clicking Next as shown below:

australia post carrier

In the Account Details page, add

  • Australia Post Account Number
  • API Key
  • API Password

Ensure enabling This is an Australia Post Production Key, and click on Save.

australia post account details

Click on Finish to complete the Australia Post account setup.


How to Use Australia Post Rates and Labels App on your Shopify Store

The following video shows how to use the Shopify Australia Post Rates and Labels App on your online store.



Verify Your Shipper Address

The shipper address is one of the most important aspects of getting accurate shipping rates on the checkout page.

You can add multiple locations within your Shopify store and set any of the addresses as Default. The address that is marked as Default will be used for processing shipments.

Navigate to Settings → Locations to verify your store locations.

Verify Shipper Address

You can add the first name, last name, company name, and phone number in the app’s location settings.

If you face any issues or have any queries about the app’s setup, feel free to contact our customer support.


Check product details within Shopify Australia Post App

Based on the type of product, the shipping rates will differ. So be sure to check the product details to get more accurate shipping rates.

  1. Add price to your shopify products
  2. Add Product Weight and Dimensions
  3. Check product stock for store location(s)
  4. Products shipped internationally
  5. Products that require Delivery Confirmation (Signature)
  6. Products that require Shipping Insurance
  7. Products considered Dangerous Goods

1. Add Price to Your Shopify Products

If you are shipping internationally, you need to ensure the products’ price is a non-zero value to meet customs compliance for export.

Add a price to your product by visiting Shopify Store → Products and enter the price under the Pricing section, as shown below:

shopify products

2. Add Product Weight and Dimensions

Make sure to add weight to your Shopify products. The Shopify Australia Post app will use the weight and dimensions to calculate the shipping cost and display it on the Shopify checkout page.

Navigate to Shopify → Products and enter the weight under the Shipping tab, as shown below:

Add Product Weight and Dimensions

Once you set up the product weight. Navigate to Shopify Australia Post App → Products. This section will display all the products with their price, weight as shown below:

shopify products

Now click on the name of the product to add dimensions, as shown below:

add product dimensions

You can also set the default weight and dimension of your product by navigating to Settings → Auto Label Settings → Product Settings, as shown below:

NOTE: The app will use this default weight and dimension while you are using auto-label generation.

Shopift product settings

3. Check Product Stock for Store Location(s)

Navigate to Shopify → Products, select the product, and ensure your product is in stock under the Inventory section for the location(s).

Product Stock for Store Locations

4. Products Shipped Internationally

If you are shipping internationally for your overseas customer, you need to fill in additional details like,

  • HS Tariff Code
  • Country Of Manufacture

Navigate to Shopify → Products, select the product, and enter the details under the Shipping section as shown below.

international shipping settings

Add the custom information like Country of Manufacture, Harmonization code, and Product description by navigating to Shopify Australia Post App → Products → Custom information as shown below:

international shipping settings

5. Products That Require Delivery Confirmation (Signature)

If you want to add delivery confirmation to your orders, you need to enable Delivery Confirmation with Signature within the app.

Navigate to Settings → Auto Labels Settings → Forward Labels → Is Delivery Signature Needed. In this section, you can choose whether you need the signature or not.


delivery confirmations

If you require delivery confirmation for a specific product, visit the Products section and click on the product.

Select your preferred delivery confirmation option for the specific product under Supplementary Details → Is Signature Needed as shown below:


delivery confirmation

6. Products That Require Shipping Insurance

If you want to keep your shipments safe from getting lost, delayed, damaged, or misdelivered, you can enable Insurance and set up a declared value for your product.

Insurance is very important for international orders, as there are more chances of the package getting lost or stolen than for domestic orders.

Navigate to Settings → Auto Labels Settings → Forward Labels and Enable Insurance Is Required For Forward Shipments? as shown below:

Shipping Insurance

Note: The settings that you configure in the Auto Label Settings are applicable only for auto-label generation.

Add the declared value for each product under the Products section and set up a custom-declared value, as shown below:

Shipping Insurance

7. Products Considered Dangerous Goods

If your products are considered hazardous goods, you can mark them as Dangerous Goods within the app by visiting the Products → Select the product → Enable the “Is Dangerous Goods” option.

Make sure to enter the following details regarding the dangerous goods shipping:

  • UN Code
  • Technical Name
  • Class Division
  • Transportable by Air
  • Dangerous Goods Declaration
Dangerous Goods shipping

If you face any issues or have any queries about the app’s setup, feel free to contact our customer support.


Configure Your Packaging Methods

The Shopify Australia Post App provides different packing methods to pack your orders mentioned below,

  1. Prepacked products
  2. Weight-based packing
  3. Box packing method
  4. Volumetric weight-based packing

1. Prepacked Products

Some products, like electronics, shoes, etc., typically come in their own boxes; those products are called Prepacked.

You can mark your product as Prepacked by navigating to Products → Select the product → Enable Is this a Pre-Packed product

NOTE: Ensure that you provide dimensions for the prepacked products.


Prepacked Products

2. Weight-Based Packing

Select the weight-based packing method if you want to pack the products purely based on their weight. This method allows you to pack different products together in a single package.

Navigating to Settings → Packaging Details → Edit. Under the packaging method, select Weight-Based and Save as shown below:


Weight Based Packing

  • Max Weight: You can set the maximum weight up to which all the products can be packed in a single package. If the weight of the products exceeds this “maximum weight” the app will pack the remaining products into the next package.
  • Weight Unit: You can choose from different units of weight and dimensions based on requirements.

3. Box Packing Method

The box packing method uses pre-defined boxes configured in the app, which include Australia Post Boxes and Custom Boxes.

Navigate to Settings → Packaging Details → Edit. Under the packaging method, select Box Packing and Save as shown below:

Box Packing

The app considers the below factors and allows you to pack all the items in the order into boxes in the most efficient manner:

  1. Box Dimensions and Product Dimensions
  2. Box Weight and Product Weight

Add your custom box by clicking on Add Custom Box and providing the dimensions. Click on the Add Box as shown below:


add custom boxes

NOTE: If none of the boxes are capable of fitting an item, then that specific item will come under Your Package.


4. Volumetric Weight-Based Packing

Products such as cotton balls, pillows, etc. don’t have much weight, but they take up more space. In such cases, volumetric weight is used.

If the volumetric weight is enabled, the volumetric weight of all the products is calculated. The actual weight of the product and the volumetric weight are compared, and the highest among them is chosen for the packing process. So, the product weight will be the highest of these weights.

Navigate to Settings → Packaging Details and enable Use Volumetric Weight For Package Generation as shown below:

Volumetric Weight-Based Packing

Configure Australia Post Shipping Services

The app supports both domestic and international shipping services from Australia Post. Enable the services according to your requirements, and the same will be displayed at the Shopify checkout.

Navigate to Settings → Rates Settings → Carrier Services,

australia post shipping services

You can also provide an Adjustment Value ($) and Adjustment (%) for the shipping services, which allows you to add an additional charge to the shipping cost.

Rename the shipping service in the Display Name section if you don’t want to show the actual shipping service name on the checkout page.

If you face any issues or have any queries about the app’s setup, feel free to contact our customer support.


Display Live Australia Post Shipping Rates on the Checkout Page

After configuring your Australia Post account, verifying the location and products, and enabling the Australia Post shipping services as per your requirements, the rates will be displayed on the Shopify checkout page.

Visit your Shopify store, add a product to your cart, and proceed with checkout. When the receiver address is filled, the app will display the rates as shown below:

australia post shpping rates


Print Australia Post Labels

Before printing Australia Post labels, go to Settings → Labels Settings.

Select the Label Layout and Image Type according to your preferences. If you want to show the company name as the sender name, enable Display Company Name as Sender Name on the Label.

If you want to show the Australia Post branding on the label, enable Show Australia Post Branding On Labels as shown below:


australia post labels

To print Australia Post shipping labels for multiple orders from your Shopify, follow the steps below:

  • Navigate to Shopify Orders → Select the orders → More Actions → Au Post Generate Labels, to generate Australia Post labels for all the selected orders, as shown below:

bulk australia post shipping label

  • The Australia Post label will be generated.
shopify orders

  • Print the shipping labels by selecting the order under the Label Generated section and clicking on the Print Documents option, as shown below:
print documents

  • Here, have a look at the sample Australia Post label:
australia post label

To print the Australia Post Shipping Label for a single order using the Manual Mode, follow the steps below:

  • Navigate to the Order Details Page → More Actions → Au Post Generate Label as shown below:
print Australia Post Shipping Label

  • On the Manual Label Generation Page, you can edit and delete the package, add insurance, and signature, as shown below:

Australia Post Shipping Label

  • Click on Edit to unpack and pack products from the package, and select Shipping Box according to your requirements.

editing package

  • After editing, select the shipping service and click on Generate Labels to initiate the label printing, as shown below:
australia post rates

  • Print the shipping document by clicking on Print Documents.
print shipping documents

3. Cancel the Australia Post Shipping Label

To cancel the Australia Post shipping label, follow the steps below:

  • Go to the Shipping section in the Shopify Australia Post App.
  • Click on the Label Generated dropdown and select Cancel Label to cancel the shipment as shown in the below image.
cancel australia post label

4. Australia Post Return Labels

Navigate to Shipping → Label Generated, and in the order summary page, click on Return Packages. Click on the Create Return Label.


Australia Post Return Labels

australia post return shipment

Select the return product quantity and the shipping service, and proceed by clicking on Generate Return Label. A return label will be printed.


australia post reaturn shippment

Note: Return shipping is only supported for Australia Post domestic shipments.

If you face any issues or have any queries about the app’s setup, feel free to contact our customer support.


Generating Australia Post Manifest for the Shopify Orders

To generate the Australia Post manifest, follow these steps:

  • Under the Shipping tab, select the orders for which you want to generate a manifest and click on Generate Manifest as shown below:
generate manifest

  • Check out the sample Australia Post Manifest:
australia post manifest

Schedule Australia Post Pickup

Navigate to Settings → Pickup Settings to modify the settings as per your preferences.

  • Pickup Start Time: It indicates the time after which Australia Post can provide pickup for your packages.
  • Company Close Time: It indicates the time after which Australia Post cannot provide pickup for your packages.
  • Pickup Point: Set the pickup point in your store from where Australia Post can pick up your packages, like the front reception, back door, etc.
australia post pickup

Schedule your Australia Post Pickups under Shipping → Select the orders → More Actions → Request Pick Up as shown below:

australia post pickup

Track Your Shopify Australia Post Shipments

To achieve Australia Post Tracking, go to Shipping → Label Generated, click the Label Generated drop-down, and select Track Shipment. The app will redirect to the Australia Post official website, where you can track your orders.

australia post tracking

Conclusion

Hence, these are the settings of the Shopify Australia Post App and how you can set up the app based on your shipping requirements. We also discussed how to get live Australia Post shipping rates at the Shopify checkout page. If you face any issues or have any queries about the app’s setup, feel free to contact our customer support.