Shipping is one of the most difficult processes that take up a lot of time, money, and effort of an eCommerce store owner. Using a shipping solution that is suitable for your business can make things easy and help you focus on other important aspects of your business. So to help you with this, here is a detailed comparison between the two widely used eCommerce shipping solutions – ShippingEasy & PluginHive.
A Complete Shipping Solution For e-Commerce Stores
PluginHive is a complete shipping solution that simplifies the line of action. Merchants across the globe can use this solution to display real-time carrier shipping rates at the checkout page for their customers to choose from, print labels automatically, request pickups for carrier services, print the manifest, and send tracking details to their customers with customized email.
Whereas, with ShippingEasy merchants cannot display live shipping rates at the checkout page. Retailers only with shipping origin from the United States can print labels and track orders by importing shipping details from e-commerce stores.
| Shipping Process | PluginHive | Shippingeasy |
|---|---|---|
| Real-Time Shipping Rates At Checkout Page | ✓ | ☓ |
| One-Click Shipping Label Printing | ✓ | ✓ |
| Request Carrier Pickups From Your Store | ✓ | ✓ |
| Live Shipment Tracking With Notifications | ✓ | ✓ |
Plug-in App or An External Application
PluginHive shipping solution is integrated seamlessly with the most popular eCommerce platforms like WooCommerce, Shopify, Magento, BigCommerce & PrestaShop. It provides added convenience by allowing you to carry on all the shipping processes from within the eCommerce store dashboard. This makes the entire task easier without logging in and switching between different windows.
On the other hand, ShippingEasy is an external shipping solution. Having to manage shipping outside of your eCommerce store can become challenging, especially when Merchants have to log in to an external application to complete the shipping process.
Shipping solution with the best value for money
PluginHive’s subscription plan starts at $9 for 100 shipping labels. As per your requirements, you can choose from other subscription plans ranging from $9 to $99.
The $99 plan allows you to ship unlimited orders without any additional charges. PluginHive provides the complete shipping solution with all the features starting from their Basic plan. You can see the detailed pricing plan below.
ShippingEasy’s subscription plans start at $5 with 50 shipping labels. As per your requirements, you can choose from other subscription plans ranging from $5 to $159. However, ShippingEasy does not provide any plan with which merchants get the option to process unlimited orders. On top of that, in order to receive customer support you need to upgrade the subscription plan to a $29 plan. You can see the detailed pricing plan below.
Shipping solution with a committed customer support
Helping customers to build their online business is the prime intention of the shipping solutions.
When it comes to Pluginhive, it provides 24*7 customer support through telephone, live-chat, email support, and zoom call support. PluginHive’s support the team onboards the customers and help them set up the shipping solution based on their requirements.
Whereas, ShippingEasy provides customer support via phone from monday to friday between 8am to 6pm CST, via email & chat from monday to thursday between 8am to 7pm CST and on friday 8am to 6pm CST
However, all these services will only be available in their $29 subscription plan and above.
Need For A Shipping Carrier Account
PluginHive allows merchants to add their own carrier account without any additional cost. Having a carrier account provides merchants liberty to get negotiated rates directly from carrier service. If merchants face any shipment delays they can directly contact the shipping carrier and promptly get back to their customers.
ShippingEasy lets you add both ShippingEasy’s as well as your own carrier accounts. You can use your own shipping carrier account or go with ShippingEasy’s UPS, USPS, DHL & FedEx carrier account.
Looking For A Specific Feature For Your Shipping Solution?
The complete shipping process involves several steps, such as displaying shipping rates to customers, printing labels, tracking orders, and so on. If you need a comparison of each of the features and attributes of PluginHive and ShippingEasy shipping solutions, we have collated them in the table below.
| Specific Features | PluginHive | Shippingeasy |
|---|---|---|
| Integrated Platform Specific Solution | ✓ | ☓ |
| Global Coverage with Shipping Carriers | ✓ | ☓ |
| Live Carrier Calculated Shipping Rates at Checkout | ✓ | ☓ |
| Carrier Calculated Shipping Rates for Merchants | ✓ | ✓ |
| Automatic Shipping Label Printing | ✓ | ✓ |
| One-Click Shipping Label Printing in Bulk | ✓ | ✓ |
| Merchant’s Carrier Account is required | ✓ | Optional |
| Live Shipment Tracking For Merchants | ✓ | ✓ |
| Live Shipment Tracking Notifications for Customers | ✓ | ✓ |
| Shipment Tracking Email Customization | ✓ | ✓ |
| Partial Order Fulfilment | ☓ | ☓ |
| Process Unlimited Orders | ✓ | ☓ |
| Request Carrier Pickups | ✓ | ✓ |
| Hold Shipments at Carrier Locations | ✓ | ☓ |
| Multi Carrier Shipping | ✓ | ✓ |
| 24*7 Customer Support | ✓ | ☓ |
| Customer Support via Email | ✓ | ✓ |
| Customer Support via Live Chat | ✓ | ✓ |
| Customer Support via Call | ✓ | ✓ |
| Customer Support via Zoom Call | ✓ | ☓ |
Conclusion
Both the shipping solutions do a great job of improving the shipping process. If you require a solution that handles your complete shipping process, PluginHive is the best fit for your business. Besides, you also get support for 100+ carrier services and 24*7 customer support via email, chat, zoom call, and phone call support.
ShippingEasy covers almost all eCommerce platforms, supports the top shipping carriers like UPS, USPS, FedEx, and DHL, and provides customer support through call, chat, and email.
We hope this comparison between Pluginhive and ShippingEasy helps you choose the best shipping solution for your business.
