Welcome to the PluginHive Terms & Conditions page
PluginHive™ provides its services to you subject to the following terms & conditions. Please read them carefully.
- Conditions of Use
- Electronic Communications
- License & Website Access
- Customer Support
- Terms of Customer Support
- License Purchase & Renewals
- Your Responsibilities
- Exchange Policy
- Your Membership Account
- Account/Service/Support Termination
- Reviews, Comments, Emails & Other Content
- Changes in Plugin Pricing
- Product Descriptions
- Disclaimer of Warranties & Limitation of Liability
- Applicable Law
Conditions of Use
PluginHive™ provides its services to you subject to the following Terms and Conditions. If you visit or make a purchase on PluginHive.com, you accept these Terms and Conditions. Please read them carefully.
Upon use of any PluginHive™ Service, you are bound by these Terms and Conditions. “PluginHive Service” means the Content, Products, and Support Service, either collectively or in any combination.
When you visit www.PluginHive.com or send e-mails to us (PluginHive™), you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site.
You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of PluginHive™ and protected by international copyright laws.
The compilation of all content on this site is the exclusive property of PluginHive™, with copyright authorship for this collection by PluginHive™, and protected by international copyright laws.
You DO NOT have the right to re-sell any material you might have acquired freely or through a purchase without written permission from PluginHive™.
PluginHive™ and www.PluginHive.com trademarks and trade dress may not be used in connection with any product or service that is not PluginHive™, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits PluginHive™ or the www.PluginHive.com website.
All other trademarks not owned by PluginHive™ or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by PluginHive™ or its subsidiaries.
LICENSE AND SITE ACCESS
PluginHive™ grants you a limited license to access and make personal use of this site and not to download(other than page caching) or modify it, or any portion of it, except with express written consent of PluginHive™.
This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices, any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of PluginHive™.
You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of PluginHive™ and its associates without express written consent.
You may not use any meta tags or any other “hidden text” utilizing PluginHive™ name or trademarks without the express written consent of PluginHive™. Any unauthorized use terminates the permission or license granted by PluginHive™.
You may not use any of PluginHive™ or www.PluginHive.com logo, Registered Business Name, or other proprietary graphic or trademark as part of a link, public/ private video content, screencasts, personal blogs, product endorsement without express written permission.
The hours of customer support are Monday-Friday between 1:00 AM to 9:00 PM (UTC) and Saturday between 4:00 AM to 8:00 AM (UTC).
All customer support questions will be answered within 8 business hours from the initial contact.
Customer support is provided to customers who have purchased PluginHive™ products on www.pluginhive.com only. The registered email address that was used for purchasing PluginHive™ products needs to be used to contact PluginHive™ Support.
You can expect support for pre-sales queries, installation & configuration issues, version updating, and any other type of issues you face with the PluginHive™ plugins.
All customer support questions must be submitted via our help desk at PluginHive Customer Support.
We DO NOT offer support to customers that have purchased our extensions anywhere other than PluginHive™, www.PluginHive.com.
If a customer is found to have downloaded, or obtained any of PluginHive™ products from another source, the source of the download or distribution of PluginHive™ files is in breach of its Copyright & Website License terms, all matters will be investigated under the International Copyright Laws.
Providing information or assistance with the plugin code customization based on your specific business need is NOT part of our plugin support.
TERMS OF SUPPORT
Under the Terms of Support, we must be granted administration access to the Website, or access via FTP in which our product was installed.
If a customer denies access to the Website on which our Product was installed we can not offer any Support, therefore any claims to our Product “not working” will be deemed null and void.
If The Client’s website has technical coding, defects, damage, or hosting problems not caused by PluginHive™; PluginHive™ will not be able to offer Support or Fix the Client’s Website.
LICENSE PURCHASE AND RENEWALS
A PluginHive™ product purchase entitles you to an Annual Licence that includes “1 Year of Support & Updates”. The license needs to be renewed after 1 year for continued support & updates.
PluginHive™ plugins offer the license for a single site, up to 5 sites, and up to 25 sites.
The annual license renewal is at a complete cost as the plugins are priced at a minimum cost and come with the best product quality and quick support.
Although, after a year, the plugin would continue to work in the same environment where it was installed without the renewal, it is recommended that the plugin is kept up to date in order for it to work seamlessly with the latest WordPress and WooCommerce versions and to get access to the new features that are released periodically.
An expired license will result in :
No download access for the product/products from your PluginHive™ Account Dashboard
No updates available via the WordPress admin area
No support from the PluginHive™ team
PluginHive™ stands behind all of its products and we will resolve any faults or imperfections found in any of its products. This we can guarantee.
PluginHive™ follows a 30-day money-back refund policy for all the products sold through this website.
Under NO circumstances will a refund be issued 30 days after your purchase date.
Please contact PluginHive Customer Support with your refund requests.
- PluginHive is a software application that helps you to integrate with your carrier account and with your store.
- PluginHive allows you to purchase postage and print/download shipping labels without visiting the carrier’s website. PluginHive generates the labels based on the information configured in your store etc. PluginHive does not solely modify the details printed on the shipping labels. We highly recommend you make sure the details on the shipping label are accurate before fulfilling the orders to avoid shipping label cancellation by the carrier.
- PluginHive recommends printing 2-3 shipping labels initially and verifying the details on the shipping labels before printing shipping labels in bulk.
- The shipping carrier is responsible for shipping to your customers. PluginHive is not responsible for picking up, transporting, delivering, returning, or otherwise dealing with your shipment.
- Your use of carrier(s) services is subject to compliance with all applicable carrier(s) rules. See the carrier(s) terms and conditions before shipping with them.
- You & your preferred carrier are responsible for compliance with all local and international shipping and customs regulations.
- PluginHive will not be responsible for any local customs charges, import taxes or duties, or any similar charges related to your shipments. Please contact your shipping carrier to know more about any applicable charges for your shipment.
Due to the digital nature of our product and immediate delivery via email, download link, or PluginHive™ account download access, we do not exchange Products or Platforms.
It is the customer’s responsibility to purchase the correct product and PluginHive™ WILL NOT exchange/swap your extension for any other extension.
YOUR MEMBERSHIP ACCOUNT
If you use the PluginHive™ site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
If you have forgotten your password, you can create a new password by resetting it. Follow the following steps for resetting your password:
- Go to PluginHive.com and click on MY ACCOUNTS
- Enter your Username and click on Lost your password?
- You will receive a password reset mail on your registered e-mail id, you can reset it from there.
If you are under 18, you may use our website only with the involvement of a parent or guardian.
PluginHive™, www.PluginHive.com, and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.
We PluginHive™ www.PluginHive.com have the right to terminate your account for any reason, at any time, without notice, at our discretion.
Reasons accounts are terminated:
- Repeated violations of the Terms of Conditions
- A single case of severe abuse (such as predatory behavior, threats, abuse, or spam)
- Accounts dedicated to a policy violation (hate speech, harassment, impersonation, etc)
- PluginHive™ demands a very high level of respect and professionalism from its employees and business partners, in turn, we expect the same level of respect from our customers, no level of harassment, abuse, or threats will be tolerated in our Support area.`
Upon termination of an account, all valid product license keys will be removed, all support will be terminated.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.”
You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. PluginHive™ reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant PluginHive™, www.PluginHive.com, and its associates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
You grant PluginHive™, www.PluginHive.com, and its associates and sublicensees the right to use the name that you submit in connection with such content if they choose.
You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify PluginHive™, www.PluginHive.com or its associates for all claims resulting from content you supply.
PluginHive™ has the right but not the obligation to monitor and edit or remove any activity or content. PluginHive™ takes no responsibility and assumes no liability for any content posted by you or any third party.
Products sold for download through www.PluginHive.com are the sole work of PluginHive™ and are provided “as is” with no expressed or implied warranty or suitability claims. As the buyer, you accept all responsibility for all outcomes from installing and/or using the downloads sold through www.PluginHive.com by PluginHive™.
Extensions sold at www.PluginHive.com are tested on the standard WordPress environment using the standard Themes built into the core and are duly tested prior to release on the latest version of a standard WordPress installation. Any incompatibilities with third-party themes and plugins are beyond PluginHive™’s (www.PluginHive.com) responsibility.
All products are provided ‘as is’ and in no case is it implied that they will function as expected under any setup or configuration nor with any or all 3rd party plugins or software or server environment.
Moreover, all downloads are copyright to PluginHive™ and CAN NOT be resold elsewhere. Doing so violates international copyright laws.
CHANGES IN PLUGIN PRICING
PluginHive™ thrives to provide the best quality products at affordable rates. PluginHive™ reserves the right to update the plugin pricing and the plugin pricing is subjected to changes without any notice. However, if you are an existing customer, any change in the plugin pricing in the future won’t affect your purchase and all future updates will be available for you at the initial price which you paid while purchasing the plugins.
Please contact PluginHive support for any assistance in terms of plugin pricing.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site is provided by PluginHive™ on an “as is” and “as available” basis. PluginHive™ makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, PluginHive™ disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.
PluginHive™ will not be liable for any damages of any kind arising from the use of this site or the downloadable products purchased through it, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
Any dispute relating in any way to your visit to PluginHive™ or to products you purchase through www.PluginHive.com shall be submitted to confidential arbitration in Karnataka, India, except that, to the extent you have in any manner violated or threatened to violate PluginHive™ intellectual property rights, PluginHive™ may seek injunctive or other appropriate relief in any state or federal court in the state of Karnataka, India, and you consent to exclusive jurisdiction and venue in such courts.
The Indian Courts award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
Please review our other policies posted on this site. These policies also govern your visit to www.PluginHive.com. We reserve the right to make changes to our site, policies, and these Terms and Conditions of Use at any time.
If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
No-1AAC-214, 1st Floor, East of NGEF Layout, 1st AA Cross
East of NGEF Layout, Kasturi Nagar, Bengaluru
Karnataka – 560043, India