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UPS Plugin General Usage – WooCommerce UPS FAQs

    Everything You Need to Know for Daily UPS Plugin Use

Questions in this section:

Are there any minimum or maximum order requirements per month to use the UPS plugin?

There are no minimum or maximum requirements for the number of orders per month to use the WooCommerce UPS Shipping Plugin with Print Label. You can process as many or as few UPS shipments as needed.

Are there any safeguards to prevent the plugin losing connection with the UPS account or license in the future, resulting in lost rates?

Since the UPS plugin has been moved to a subscription model, it will auto-renew from the next year. The same license key will continue to be used, so you don’t need to update it manually. This helps ensure there’s no interruption in service or loss of UPS rates.

Can I define which package to use for each product in the WooCommerce UPS Shipping plugin?

The WooCommerce UPS Shipping plugin automatically selects the package based on the product’s weight and dimensions as configured in the plugin. Manual assignment of specific packages to individual products is not supported. The plugin will use your configured package settings to determine the most suitable option automatically. For more details on how packaging works within the plugin, refer to the setup documentation at: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#configure-parcel-package-settings

Can I have the date printed in the Declaration Statement section of the UPS Commercial Invoice using the PluginHive plugin?

It is not possible to print the date in the Declaration Statement on the UPS Commercial Invoice through the PluginHive plugin. The commercial invoice is provided directly by UPS, and the plugin only prints the document as supplied by UPS without making modifications. If you require changes to the invoice format, please consult with your UPS account representative.

Can I install, activate, and test the UPS Shipping Plugin on my staging site with a single site license before moving it to the live site?

Yes, you can install, activate, and test the UPS Shipping Plugin on your staging site using a single-site license. Once testing is complete, you can deactivate the license on the staging site and activate it on your live site.

Can I print a shipping manifest with the PluginHive UPS Plugin for WooCommerce?

The PluginHive UPS Plugin for WooCommerce does not offer a feature to print shipping manifests, as UPS does not provide manifests via their shipping APIs.

Can I schedule a UPS pickup for orders using the PluginHive UPS shipping plugin with WooCommerce?

Yes, the PluginHive UPS shipping plugin allows admins or shop managers to schedule a UPS pickup directly from the WooCommerce Order page for your orders. This feature enables you to easily request a pickup for shipments generated via the plugin. For detailed, step-by-step instructions on scheduling a pickup, refer to the PluginHive knowledge base article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#How-to-request-ups-pickup

Can I test the WooCommerce UPS Shipping Plugin on my staging site before adding it to the live site?

Yes, you can test the WooCommerce UPS Shipping Plugin on your staging site before deploying it to your live site. The plugin license permits activation on one site at a time. To test, activate the license on your staging site first and perform all necessary checks. When you are ready to go live, deactivate the license on the staging site and activate it on your live site. This process ensures a smooth transition without unexpected issues. If you need any assistance during this setup or migration, support is available to help.

Can I use the PluginHive app to print packing slips from WooCommerce?

Currently, PluginHive’s plugin is only capable of generating shipping labels for your shipments in WooCommerce. It does not support adding or printing packing slips for orders after shipping labels have been generated.

Can I use the WooCommerce UPS Shipping plugin to ship products weighing over 150 lbs?

The WooCommerce UPS Shipping plugin does not support products weighing over 150 lbs, as UPS no longer supports freight shipments through its standard services. Instead, you can use the PluginHive TForce Freight Shipping Plugin, which is designed specifically for shipping items over 150 lbs. This plugin integrates TForce Freight with WooCommerce, providing real-time shipping rates on the cart and checkout pages, the ability to print TForce Freight shipping labels, pay for postage within your WooCommerce store, and automatically send tracking information to your customers via email. You can find more information and purchase the plugin here: https://www.pluginhive.com/product/woocommerce-tforce-freight-shipping-plugin-with-print-label/.

Can PluginHive assist with installation and configuration of the WooCommerce UPS Shipping plugin?

Yes, after purchasing the plugin, PluginHive provides assistance with both installation and configuration. You can check this document for step-by-step guidance to ensure the module is set up according to your store’s requirements: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/

Can the PluginHive UPS Shipping plugin work alongside other carrier plugins or APIs on the same WooCommerce website?

Yes, the PluginHive UPS Shipping plugin is designed to function independently, allowing it to operate seamlessly alongside other carrier plugins or APIs installed on your WooCommerce website.

Can the PluginHive UPS WooCommerce plugin schedule a UPS pickup from the WooCommerce order page?

Yes, the PluginHive UPS WooCommerce plugin allows admins or shop managers to schedule UPS pickups directly from the WooCommerce order page. You can initiate a pickup for your orders using the built-in pickup scheduling mechanism. Detailed instructions are provided in this knowledge base article: https://www.pluginhive.com/knowledge-base/schedule-ups-pickup-woocommerce-shipment/.

Can the WooCommerce UPS Shipping plugin assign specific shipping methods (like only UPS Ground) for certain products on a per-product basis?

UPS plugin will fetch the live rates directly from UPS API, where you can only enable the rates which you want to show. However, WooCommerce UPS Shipping plugin alone does not support assigning shipping methods based on individual products or product categories. However, you can achieve this functionality by using the “PH Hide WooCommerce Shipping Methods & Rate Adjustment” plugin alongside the UPS plugin. This plugin allows you to display or hide WooCommerce shipping methods on the cart and checkout page based on various conditions, such as:

– WooCommerce shipping zone
– Type of product in the cart
– Total cart weight
– Number of products in the cart
– Total price of the products
– Coupons used
– WordPress user roles

By configuring these conditions, you can restrict certain shipping methods (e.g., only allow UPS Ground) for specific products or categories. For detailed information, refer to: https://www.pluginhive.com/product/hide-woocommerce-shipping-methods-and-rate-adjustment/

Do I need to download another plugin called UPS Ready to use PluginHive’s WooCommerce UPS Shipping Plugin?

You do not need to download an additional UPS Ready plugin. PluginHive’s WooCommerce UPS Shipping Plugin is already a UPS Ready solution. Simply proceed with the registration process within the plugin, and you will have full access to the features without installing any extra plugins.
Here is the complete setup article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#download-install-and-activate-the-plugin

Do I need to install both the WooCommerce UPS Shipping plugin and the TForce Freight Shipping plugin to handle shipping products under and over 150 lbs?

Yes, to handle shipments with WooCommerce for both products under 150 lbs (using UPS) and products over 150 lbs (using TForce Freight), you will need to install both the WooCommerce UPS Shipping plugin and the TForce Freight Shipping plugin. The UPS Shipping plugin covers standard parcel shipments supported by UPS, while the TForce Freight Shipping plugin is specifically designed for freight shipments over 150 lbs. Both plugins can be used together within your WooCommerce store to provide accurate shipping options and rates based on the weight or shipping requirements of each order.

Do local pickup orders also trigger automatic label generation?

Yes, when automatic label generation is enabled, shipping labels are generated automatically for all orders, including local pickup orders.

Does PluginHive assist with plugin installation and configuration for the WooCommerce UPS Shipping plugin?

PluginHive provides comprehensive articles that guide users through the installation and activation of the WooCommerce UPS Shipping plugin. If you encounter any issues or have questions during the installation or configuration process, you can reach out via email for support. The purchase of the plugin includes one year of support and updates.
Here is the complete setup article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/

Does the PluginHive UPS shipping plugin support paperless invoices, or do I need to include a printed commercial invoice with the shipment?

Yes, our UPS shipping plugin supports UPS Paperless Invoices, so it is generally not necessary to include a printed copy of the commercial invoice with the shipment.
When forms are submitted electronically, UPS confirms successful transmission by including “EDI” on the printed shipping label.

Does the WooCommerce UPS Shipping Plugin bill directly through UPS or through WooCommerce?

The billing for shipping labels using the WooCommerce UPS Shipping Plugin goes directly to UPS, not WooCommerce. WooCommerce is used to facilitate label creation, but charges and payments are handled through your registered UPS account. Shipping labels are purchased directly via UPS.

How can I activate full-regulation (FR) HazMat shipping mode for UPS in the WooCommerce UPS Shipping Plugin by PluginHive?

To activate FR mode in the PluginHive WooCommerce UPS Shipping Plugin, follow these steps:
1. Go to the Product Page in your WordPress dashboard.
2. Navigate to UPS Shipping Details.
3. Find the “HazMat Commodity Regulation Type” setting.
4. Select “FR” from the available options.
This will enable the full-regulation HazMat shipping mode for your products.

How can I configure the PluginHive UPS plugin to calculate shipping for a single WooCommerce product that requires multiple boxes?

For products that need to be shipped in multiple boxes (such as furniture), PluginHive offers the Add More Shipping Fields addon for the UPS plugin. This addon allows you to set up multiple weights and dimensions for each WooCommerce product directly on the product edit page.

How can I configure the WooCommerce UPS plugin so that the Hazardous Materials Shipping Papers format matches the official UPS templated form?

The WooCommerce UPS plugin generates UPS labels directly from the UPS API without any modifications. Please verify that your plugin configuration is correct by following the instructions in this article: https://www.pluginhive.com/ship-ups-hazardous-material-dangerous-goods-using-woocommerce/. Once done, you can review and compare labels generated from UPS.com and through the plugin.

How can I download and activate the UPS plugin from the PluginHive dashboard after changing my domain?

If your previous UPS plugin license has expired, you need to renew it before you can download and activate it on another domain. Follow these steps:

Renew your license by purchasing the plugin again from this link: https://www.pluginhive.com/product/woocommerce-ups-shipping-plugin-with-print-label/

After completing the purchase, configure the API keys within the plugin settings to activate the functionality.

Make sure that you have completed OAuth registration

Once these steps are completed, your plugin will be active and ready to use.

How can I download, install, and set up the WooCommerce UPS Shipping Plugin I purchased?

To download, install, and set up the WooCommerce UPS Shipping Plugin, please refer to the step-by-step article provided by PluginHive: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/. This guide covers the entire process, including downloading the plugin, installation, and configuration on your WooCommerce site.

How can I get help installing the PluginHive UPS Shipping plugin on my WooCommerce store in the US?

You are encouraged to follow the PluginHive setup guide available at https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/. If further assistance is required, you can reach out to [email protected] they will guide you through the installation and setup process.

How can I install the WooCommerce UPS Shipping plugin?

You can install the WooCommerce UPS Shipping plugin by following the detailed step-by-step guide provided in this article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/. If you encounter any difficulties during the installation process, you can reach out for further assistance.

How can I limit UPS shipping to specific states in WooCommerce to ensure perishable items are delivered within 1-2 days?

To restrict UPS shipping to specific states in WooCommerce, you can use the “PH Hide WooCommerce Shipping Methods & Rate Adjustment” plugin. This plugin allows you to display or hide WooCommerce shipping methods (such as UPS) on the cart and checkout pages based on various conditions, including shipping zone or state. Here’s how you can achieve this:

1. Install and activate the “PH Hide WooCommerce Shipping Methods & Rate Adjustment” plugin.
2. Configure the plugin by setting rules to show or hide UPS shipping methods based on the customer’s state.
3. You can combine conditions such as:
– WooCommerce Shipping Zone (which can be state-specific)
– Type of product, weight, number of items, or cart total
– Other criteria relevant to your shipping needs
4. This setup ensures that UPS shipping options are only available to customers in states where you can deliver perishable goods within 1-2 days.
5. For more information and instructions, visit: https://www.pluginhive.com/product/hide-woocommerce-shipping-methods-and-rate-adjustment/

This approach provides flexibility in controlling where your shipping methods are offered based on specific delivery requirements.

How can I move my PluginHive plugin to a new site after rebuilding due to a malware infection?

To move your PluginHive plugin to a new site:
1. Download the plugin ZIP file from your PluginHive My Account page.
2. Install the plugin on your new site using this ZIP file.
3. Before activating the license on your new site, deactivate the license on the old site to ensure proper activation. Also, complete the registration on the new site.
This process lets you seamlessly transfer your plugin and license to the newly built site.

How can I prevent being charged for shipping labels when customers choose local pickup, and ensure that no shipping label is created for pickup orders?

To avoid being charged for shipping labels when customers select local pickup, ensure that no shipping labels are created for those orders. However, please note that you will only be charged once the UPS label is generated and scanned by the UPS driver.

How can I prevent the plugin from generating labels automatically for orders that have Local Pickup selected as the shipping method?

To prevent the plugin from automatically generating labels for orders with the Local Pickup shipping method, you need to remove the Default services used by the plugin for such orders. Go to the Plugin settings and navigate to the “Shipping labels” section. From there, remove the Default services. This will ensure that labels are not generated automatically for these orders.

How can I prevent the WooCommerce UPS Shipping Plugin from generating shipping labels for Local Pickup orders?

To prevent the WooCommerce UPS Shipping Plugin from automatically generating shipping labels for Local Pickup or other non-shipping methods, you need to remove the Default service setting for label generation. Follow these steps:
1. Navigate to the Plugin settings within your WordPress admin panel.
2. Go to the “Shipping labels” section.
3. Locate the Default services set for Domestic or International shipments.
4. Remove any selected Default service (for example, UPS 2nd Day Air) so that the field is left blank.
5. Save the changes.
By ensuring the Default service field is blank, the plugin will not auto-generate shipping labels for Local Pickup or similar orders. This change will ensure that only shipping orders require and generate labels.

How can I reactivate my PluginHive UPS plugin API key when switching to a new WordPress install on the same domain, and I receive the error “The following required query string data is missing: instance” when saving changes?

To reactivate your PluginHive UPS plugin API key after moving to a new WordPress install, follow these steps:
1. Go to the UPS Plugin Activation page in your WordPress dashboard.
2. Under API Key Deactivation, enable the “Deactivate API Key” option.
3. Click “Save Changes” to complete the deactivation process.
4. Deactivate the UPS plugin from your WordPress plugins list, then re-activate it.
5. Return to the UPS Plugin Activation page.
6. Under API Key Activation, enter your license API key and Product-ID.
7. Click “Save Changes” to reactivate your plugin.
These steps should resolve the “missing: instance” error and successfully reactivate your plugin license. If you encounter any further issues, reach out to PluginHive support for assistance.

How can I resolve an issue where the PluginHive plugin cannot be activated with the provided API keys?

To resolve issues activating the PluginHive plugin with your API keys, follow these steps:
1. Go to the UPS Activation page in your WordPress dashboard.
2. Navigate to API Key Deactivation and enable the “Deactivate API Key” option.
3. Click “Save Changes.”
4. Log in to your PluginHive.com account and go to My Account → API Keys.
5. Delete any previous activation of the license key if present.
6. Deactivate and then re-activate the UPS plugin from your plugins list.
7. Return to the UPS Activation page and go to API Key Activation.
8. Enter your license API key and Product ID, then click “Save Changes.”

How can I resolve issues if the UPS plugin is not activating after reinstalling?

To troubleshoot activation issues, follow these steps:
1. Go to UPS Shipping Settings –> UPS Activation page –> API Key Deactivation and then enable the “Deactivate API Key” option –> Save Changes
2. Kindly login to your PluginHive.com–> My Account–> API Keys, and delete the previous activation of the license key if any.
3. Now, deactivate and re-activate the UPS plugin Go to UPS Activation page again –> API Key Activation and then configure the license API key and Product-ID –> and click on Save Changes.

How can I resolve issues when I cannot activate the API key in the PluginHive UPS plugin settings on my site?

To resolve API key activation issues in the PluginHive UPS plugin, follow these steps:
1. Go to the UPS Activation page in your plugin settings.
2. Select “API Key Deactivation” and enable the “Deactivate API Key” option.
3. Click “Save Changes.”
4. Log in to your PluginHive.com account, and go to “My Account” > “API Keys.”
5. Delete the previous activation of your license key.
6. Deactivate and then re-activate the UPS plugin on your site.
7. Return to the UPS Activation page and select “API Key Activation.”
8. Enter your license API key and Product-ID, then click “Save Changes.”

This process will reset your API key status and allow you to reactivate the plugin correctly. If you continue to experience issues, contact PluginHive support for further assistance.

How can I resolve the ‘Cannot activate API Key. No API Resources available.’ error when activating the UPS API in the PluginHive plugin?

The error ‘Cannot activate API Key. No API Resources available.’ typically occurs when the license key is already active on another site. Please note that a single-site license can only be activated on one site at a time. Ensure that the license key you’re using is valid and not currently in use on any other site.

How can I resolve the “Failed to get Internal Endpoints” and “Forbidden” error after installing and configuring the PluginHive UPS plugin?

The “Failed to get Internal Endpoints” and “Forbidden” errors typically occur when the plugin license is not properly linked to your UPS account registration. To resolve this issue:

1. Update your UPS plugin to the latest version.
2. Deactivate your current plugin license and then re-activate it. To do this, navigate to UPS Shipping → License Activation in the plugin settings.
3. After re-activating the license, go to UPS Shipping → Registration and re-register your UPS account.
4. This process ensures that both the plugin license and your UPS account are properly connected.
5. If prompted at any stage, click “Save Changes” to activate or save settings.

Following these steps should resolve the error and allow the plugin to function correctly.

How can I see how the WooCommerce UPS Shipping plugin works before purchasing?

You can experience how the WooCommerce UPS Shipping plugin works by accessing the demo website here: https://app.instawp.io/launch?t=woocommerce-ups-shipping-plugin-with-print-label&d=v2. This demo allows you to explore the plugin’s features and functionality prior to making a purchase.

How can I set up the WooCommerce UPS Shipping Plugin to display shipping rates and print labels?

To set up the WooCommerce UPS Shipping Plugin for displaying rates and printing shipping labels:
1. Install and activate the WooCommerce UPS Shipping Plugin from PluginHive.
2. Follow the setup steps detailed in the PluginHive Knowledge Base article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/
– Configure your UPS account credentials within the plugin settings.
– Choose rate display options to show real-time UPS shipping rates on cart and checkout pages.
– Set up printing options for generating UPS labels directly from WooCommerce orders.
– Configure packaging by selecting custom or UPS flat rate boxes as required.
3. After completing the setup, test your store by adding items to the cart and proceeding to checkout to verify rates appear correctly and that labels can be printed from the order admin screen.

How can I ship products from a warehouse with a different address than my store address using the PluginHive UPS plugin?

You can enable the “Ship From Address Different from Shipper Address” option in the UPS plugin and provide your warehouse address. This setting allows you to specify your warehouse as the shipping origin, and packages will be shipped directly to the customer from that address. You can refer this guide: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#add-ship-from-address-different-from-shipper-address

How can I test if the PluginHive UPS plugin is working after making changes?

To verify that the plugin is functioning correctly after making changes:
1. Add a product to your cart on your website.
2. Check if you can retrieve live shipping rates at checkout.
If live rates appear as expected, and able to generate the label without any issue the plugin is working properly. If you do not see live rates, additional troubleshooting may be required.

How can we enable address suggestions/autocomplete with the WooCommerce UPS Shipping plugin?

To enable address suggestions or autocomplete, go to the plugin settings and navigate to the General Tab. You will see the “Address Classification” option, which facilitates address validation and suggestions. To get the address suggestion in the checkout page, you need to enter the complete address and try to place the order.

How can we prevent shipping labels from being automatically generated for pickup orders?

To prevent shipping labels from being automatically generated for pickup orders, go to Plugin settings and select Shipping Labels. Remove the “Default services” so that the plugin doesn’t automatically generate labels for Pickup Orders (i.e., orders not placed with UPS services). This ensures labels are only generated for applicable service types.

How can we schedule a UPS pickup from the supplier’s location if the supplier cannot drop off the package, and is there an automated way to request pickups from different supplier addresses within the plugin?

Currently, vendors (suppliers) cannot schedule UPS pickups for their packages directly through the PluginHive WooCommerce UPS Shipping Plugin. As the store admin, you need to manually schedule a UPS pickup for orders being fulfilled by suppliers. Automated pickup requests for each supplier location are not supported within the plugin at this time. Manual intervention by the admin is required to ensure UPS pickups from different vendor addresses.

How do I activate a new PluginHive UPS plugin API key after a recent purchase?

To activate your newly purchased PluginHive UPS plugin API key, follow these steps:

1. Go to your site’s UPS Activation page.
2. Navigate to API Key Deactivation and enable the “Deactivate API Key” option.
3. Click on “Save Changes.”
4. Visit PluginHive.com → My Account → API Keys and delete the previous activation of the old API key.
5. Deactivate and re-activate the UPS plugin on your site.
6. Return to the UPS Activation page, navigate to API Key Activation, and enter your new API key and Product-ID.
7. Click on “Save Changes.”

This process ensures that your new API key from the June purchase is correctly configured and active for uninterrupted plugin operation.

How do I activate my API Key for the PluginHive UPS plugin?

To activate your API Key for the PluginHive UPS plugin, follow these steps:
1. Go to the UPS Activation page and navigate to API Key Deactivation.
2. Enable the “Deactivate API Key” option and click ‘Save Changes’.
3. Visit pluginhive.com and log in to your account.
4. Go to ‘My Account’ → ‘API Keys’ and delete any previous activation of the license key if present.
5. Deactivate and then reactivate the UPS plugin.
6. Return to the UPS Activation page and go to API Key Activation.
7. Configure your license API key and Product-ID, then click ‘Save Changes’.

Following these steps will activate your API Key for the plugin.

How do I activate my API key if your site shows 0 of 1 activations, even though I have a valid key?

To activate your API key when the site shows 0 of 1 activations, follow the below steps :
Go to UPS Shipping Settings –> UPS Activation page –> API Key Deactivation and then enable the “Deactivate API Key” option –> Save Changes
Kindly login to your PluginHive.com–> My Account–> API Keys, and delete the previous activation of the license key if any.
Now, deactivate and re-activate the UPS plugin Go to UPS Activation page again –> API Key Activation and then configure the license API key and Product-ID –> and click on Save Changes.

How do I activate my license for the WooCommerce UPS Shipping Plugin if I encounter issues?

To activate your license, please follow these steps:
1. Go to the UPS Shipping Activation page, select API Key Deactivation, enable the “Deactivate API Key” option, and save changes.
2. Log into your PluginHive.com account, go to My Account > API Keys, and delete any previous activation of the license key.
3. Deactivate and then reactivate the UPS Shipping plugin.
4. Return to the UPS Shipping Activation page, select API Key Activation, configure the license API key and Product-ID, and save changes.
These steps should resolve license activation issues. If the problem persists, you may contact PluginHive support for further assistance.

How do I activate my new API key after renewing my PluginHive plugin purchase?

To activate your new API key after a plugin renewal:
Go to UPS Shipping Settings –> UPS Activation page –> API Key Deactivation and then enable the “Deactivate API Key” option –> Save Changes
Kindly login to your PluginHive.com–> My Account–> API Keys, and delete the previous activation of the license key if any.
Now, deactivate and re-activate the UPS plugin Go to UPS Activation page again –> API Key Activation and then configure the license API key and Product-ID –> and click on Save Changes.

How do I activate my PluginHive plugin license after purchase?

To activate your PluginHive plugin license after purchase, please follow these steps:

Go to your WordPress Dashboard → UPS Shipping → API Key Activation.

Enter the License Key and Product ID that you received in your PluginHive account.

Click Save Changes to activate the license.

You can refer to this document for detailed instructions: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#activate-the-plugin-license

How do I activate the license after purchasing the WooCommerce UPS Shipping Plugin?

To activate your WooCommerce UPS Shipping Plugin license:
1. In your WordPress dashboard, go to UPS Shipping > License Activation.
2. Click on API Key Activation.
3. Enter the API Key and Product ID associated with your new purchase.
4. Save the changes.
5. Update the plugin to the latest version if available.
6. After activation, you can register your UPS account.
For more detailed instructions, refer to the PluginHive knowledge base: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#register-your-ups-account

How do I activate the license I purchased today on my WooCommerce site?

To activate your newly purchased PluginHive plugin license on your WooCommerce site, follow these steps:
1. Access your PluginHive.com account and retrieve your license key and Product ID.
2. Go to your WordPress admin dashboard and open the PluginHive plugin settings.
3. Enter your license key and Product ID in the designated fields.
4. Click to activate the license.
5. For detailed step-by-step instructions, refer to this guide: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#activate-the-plugin-license

How do I activate the plugin after purchasing a subscription?

To activate your PluginHive plugin after purchase, follow these steps:
1. Download, install, and activate the plugin as detailed in this article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#activate-the-plugin-license
2. Navigate to the UPS Activation page in your WordPress dashboard.
3. Go to the “API Key Deactivation” section and enable the “Deactivate API Key” option.
4. Click “Save Changes”.
5. Log in to your account at PluginHive.com, go to “My Account” > “API Keys”, and delete the previous activation of your license key.
6. Deactivate and then re-activate the UPS plugin in WordPress.
7. Return to the UPS Activation page, go to “API Key Activation”, and enter your License API Key and Product-ID.
8. Click “Save Changes”.

These steps will complete the activation process for your plugin. If you encounter any issues, please reach out with specifics for further assistance.

How do I activate the PluginHive UPS Shipping plugin after installation?

To activate your PluginHive UPS Shipping plugin, please follow these steps:

1. Navigate to the WooCommerce UPS Shipping Activation page in your WordPress admin area.
2. Under API Key Deactivation, enable the “Deactivate API Key” option and click Save Changes.
3. Log in to your PluginHive.com account, go to My Account > API Keys, and delete any previous license activations.
4. Deactivate the WooCommerce UPS Shipping plugin from your WordPress plugins list, then reactivate it.
5. Go back to the WooCommerce UPS Shipping Activation page.
6. Enter your license API key and Product-ID in the API Key Activation section, then click Save Changes.

Once done, make sure you have completed UPS registration.

Following these steps will ensure your plugin is properly licensed and ready for use.

How do I download, install, and activate the PluginHive WooCommerce UPS Shipping plugin after purchasing it?

After purchasing the PluginHive WooCommerce UPS Shipping plugin, follow these steps to download, install, and activate it:
1. Log in to your PluginHive account using the credentials used during purchase.
2. Go to the “My Account” section on the PluginHive website.
3. Download the WooCommerce UPS Shipping plugin zip file.
4. In your WordPress admin dashboard, navigate to Plugins > Add New > Upload Plugin.
5. Select the downloaded zip file and click “Install Now.”
6. After installation, click “Activate Plugin.”
7. Once done, activate the plugin license.
8. Complete the registration.
For detailed instructions, refer to the knowledge base article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#download-install-and-activate-the-plugin

How do I enable or disable specific UPS shipping services in the PluginHive WooCommerce UPS plugin?

To enable or disable specific UPS shipping services:
1. Go to the plugin’s shipping settings within your WooCommerce dashboard.
2. Locate the section for UPS shipping services.
3. Check or uncheck the boxes corresponding to the services you wish to enable or disable.
4. Save the changes.

How do I install and activate the PluginHive plugin after downloading it?

To install and activate the PluginHive plugin on your site:
1. Go to your WordPress dashboard.
2. Navigate to Plugins > Installed Plugins > Add New.
3. Click “Upload Plugin,” then select the downloaded plugin file from your computer.
4. Click “Install Now” and, once the installation is complete, click “Activate.”
5. After activation, proceed with the plugin setup as needed.
For detailed setup instructions, you can refer to the relevant PluginHive setup guide:
– WooCommerce UPS Shipping Plugin: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/

How do I install and set up the WooCommerce UPS Shipping Plugin purchased from PluginHive?

To install and set up the WooCommerce UPS Shipping Plugin:
1. Download the plugin zip file from the link provided by PluginHive or from your account.
2. In your WordPress dashboard, navigate to Plugins > Add New > Upload Plugin.
3. Upload the plugin zip file and click “Install Now.”
4. Once installed, activate the plugin.
5. Configure your UPS shipping settings by following the step-by-step instructions in this article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/
6. For any specific setup queries, refer to the knowledge base or contact PluginHive support.

How do I install the new API key in WooCommerce for the PluginHive UPS shipping plugin?

1. To install and activate your new API key for the PluginHive UPS Shipping Plugin in WooCommerce, follow these steps: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#activate-the-plugin-license
2. Once the plugin is activated, integrate your UPS account using the instructions provided here: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#register-your-ups-account
3. These resources will guide you through entering your new API key and completing the integration.

How do I manually update the WooCommerce UPS Shipping Plugin with Print Label to the latest version?

To manually update the WooCommerce UPS Shipping Plugin with Print Label to the latest version, follow these steps:
1. Log in to your account at pluginhive.com.
2. Navigate to the “API Downloads” section and download the latest version of the plugin as a zip file.
3. Go to your WordPress admin dashboard and upload the new plugin zip file.
4. Install and activate the updated plugin.
5. Activate the plugin license by visiting the UPS Shipping — License Activation page within the plugin.
– You can find your API key and Product ID under pluginhive.com — My Account — API Keys.
If you need further assistance during this process, you can request additional support.

How do I update my PluginHive WooCommerce UPS Shipping Plugin with Print Label to get the latest features and fixes?

Go to UPS Shipping Settings –> UPS Activation page –> API Key Deactivation and then enable the “Deactivate API Key” option –> Save Changes
Kindly login to your PluginHive.com–> My Account–> API Keys, and delete the previous activation of the license key if any.
Now, deactivate and re-activate the UPS plugin Go to UPS Activation page again –> API Key Activation and then configure the license API key and Product-ID –> and click on Save Changes.

Once done check for update

How do I upload and install the PluginHive plugin after downloading the ZIP file?

After downloading the plugin ZIP file:
– Go to your WordPress dashboard.
– Click on ‘Plugins’ > ‘Add New’.
– Click on ‘Upload Plugin’, then ‘Choose File’ and select the ZIP file you downloaded.
– Click ‘Install Now’ to upload and install the plugin.
– If you encounter any difficulties, you can coordinate with PluginHive support for further assistance.

How do we prevent shipping labels from being automatically generated for Pickup orders?

To prevent shipping labels from being automatically generated for Pickup orders (orders not placed with UPS or other carrier services), go to the Plugin settings and navigate to the Shipping Labels section. Remove the “Default services” configuration. This will ensure that the plugin does not automatically generate shipping labels for Pickup orders.

How do we test the plugin when rebuilding our site?

To test the plugin on your rebuilt site, you can activate the plugin license and complete the setup on your new site, and conduct the required testing. Here is the complete setup guide: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/

How does shipping method mapping work in the PluginHive WooCommerce UPS Shipping Plugin, especially in relation to UPS shipping services?

The PluginHive WooCommerce UPS Shipping Plugin fetches live shipping rates directly from the UPS API at checkout. It allows you to display real-time UPS rates, generate shipping labels, share tracking IDs with customers, and even request UPS pickups—all from within your WooCommerce store.

How does UPS get notified to pick up my shipment once an order is processed, and is there something specific I need to set up in the PluginHive UPS plugin?

To ensure UPS is notified to pick up your shipments after processing your orders, enable the ‘Pickup’ option within the plugin settings and configure your preferred pickup timings. Once your orders are prepared for shipping, select the orders within the plugin and initiate a pickup request. UPS will be notified based on your company’s specified pickup timings and will arrive accordingly. Be sure to adjust the pickup schedule in line with your operational hours for smooth coordination.

How does UPS pick-up booking work in the UPS plugin for WooCommerce? After enabling pick-up for Monday to Friday, do I need to schedule pickup through the UPS website, or is the request sent automatically when a UPS label is created?

After enabling pick-up in the UPS plugin for selected days (Monday to Friday), pick-up requests are not sent automatically when you create a UPS label. To request a pickup, you need to select the relevant order(s) in WooCommerce and use the “Request Pickup” option available in the bulk actions menu. You can select one or multiple orders and request pickup directly from WooCommerce without logging into the UPS website. For more details, refer to the PluginHive knowledge base article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#How-to-request-ups-pickup

How is the PluginHive WooCommerce UPS Shipping plugin better than the official WooCommerce UPS plugin?

The PluginHive WooCommerce UPS Shipping plugin provides a complete UPS shipping integration for WooCommerce, offering features that are not available in the official plugin. These include:
– Displaying real-time UPS shipping rates on the cart and checkout pages.
– Printing UPS shipping labels and paying postage directly from your WooCommerce store.
– Automatically selecting custom or UPS flat rate boxes for shipments.
– Sending UPS tracking details to customers via email.
For a full list of advanced features and direct comparisons, you can visit: https://www.pluginhive.com/product/woocommerce-ups-shipping-plugin-with-print-label/

I don’t see where to enter the discount code.

To apply a discount code on the PluginHive website, add the product to your cart and proceed to the checkout page. There will be a designated field labeled “Coupon Code” where you can enter your code. Enter the code in this field and click “Apply Coupon” to apply the discount to your order before completing your purchase. If you do not see this field immediately, ensure you are on the checkout page after viewing your cart.

I purchased and uploaded the plugin to my site but it is not working. How do I activate it?

To activate the PluginHive UPS plugin on your site, please follow these steps:
1. Complete the initial plugin setup by following the comprehensive guide here: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/
2. This guide includes instructions for license activation as well as plugin configuration.
3. After setup, ensure you enter the correct API credentials and activate your license as described in the guide.

If you need more specific steps or run into trouble, let us know the details of the issue.

I purchased the WooCommerce UPS Shipping Plugin with Print Label. How can I set up the plugin?

You can proceed to set up the plugin using the following article as a guide: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/. If you face any difficulties, you can reach out for further assistance.

If I remove the UPS shipping method from my shipping zone as suggested, how do I control shipping to zones outside of the United States?

To manage shipping to other zones, you can assign the correct shipping methods to each specific WooCommerce zone as needed.

If I remove the UPS shipping method from my WooCommerce shipping zone, how do I manage shipping services for other regions outside the United States?

Removing the UPS method from a specific zone only affects that zone and does not restrict shipping to other zones. You can manage shipping to other regions by assigning the appropriate shipping methods to each WooCommerce zone. If you want UPS to be available in certain zones, enable the UPS shipping method only for those zones.

If my WooCommerce website receives an order, can the PluginHive WooCommerce UPS Shipping plugin automatically send the order details (like address and phone number) to the UPS dashboard so UPS can handle delivery without my involvement?

The WooCommerce UPS Shipping plugin does not send your order details directly to your UPS dashboard account. Instead, the plugin automatically generates a UPS shipping label and tracking number for your orders directly within your WooCommerce site. With this plugin, you can:
– Display real-time UPS shipping rates on your website.
– Automatically generate UPS shipping labels and tracking information for each order on your WooCommerce site.
– Request UPS pickups directly from your WooCommerce site, so UPS can collect and deliver packages to your customers.
All shipping operations—label generation, tracking, and pickup requests—are managed within your WordPress dashboard, not through the UPS dashboard. This allows you to handle shipping efficiently without navigating away from your WooCommerce store. The plugin does not transfer order data (like customer address or phone number) to your UPS account dashboard; all integrations are managed through your WooCommerce site.

Is it possible to get a demo of the UPS Shipping Plugin for WooCommerce?

Yes, you can access a demo of the WooCommerce UPS Shipping Plugin with Print Label at the following link: https://app.instawp.io/launch?d=v2&t=woocommerce-ups-shipping-plugin-with-print-label. This demo allows you to explore the plugin’s features and functionality before making a purchase.

Is it possible to obtain a test API key to activate the plugin on a development site without disabling the key on the live site?

A single API key can only be activated on one site at a time. There is no concept of test keys for the plugin. If you want to test the plugin on your development site without affecting the live site’s operations, you will need to obtain a separate API key by purchasing the plugin again. This will enable you to continue using the plugin for order processing on your live site while testing it independently on your development site.

Is it possible to print manifests for shipped orders using the UPS plugin?

Currently, the UPS plugin supports generating shipping labels for your shipments but does not have the capability to print manifests for shipped orders. This feature is not available in the UPS plugin at this time.

Is it possible to request a UPS package pickup directly from the plugin when editing a label, instead of going through the UPS website?

Yes, you can request a UPS pickup directly using the PluginHive plugin. The plugin allows you to schedule a UPS package pickup without the need to visit the UPS website or re-enter the customer’s details. You can refer to the knowledge base article for step-by-step instructions on how to request UPS pickups using the plugin: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#How-to-request-ups-pickup.

Is it possible to test the WooCommerce UPS Shipping Plugin by PluginHive before purchasing to ensure it fits my needs?

Yes, you can test the WooCommerce UPS Shipping Plugin by PluginHive using our demo site before making a purchase. This allows you to explore the features and ensure it fits your requirements.
https://app.instawp.io/launch?d=v2&t=woocommerce-ups-shipping-plugin-with-print-label
However, you are protected by a 30-day refund policy. If the plugin does not meet your business requirements, you can request a refund within 30 days of purchase. Simply proceed to purchase the plugin, and if you need assistance with setup or configuration, support is available to help.

Is PluginHive still charging my client even though we are not using your services?

PluginHive only applies auto-renewal if the original order was placed under a subscription plan, and that too starting from the following year. If your client’s order was not part of a subscription, no recurring charges would apply. Apart from this, PluginHive does not charge anything further.

Is the WooCommerce UPS Shipping Plugin with Print Label UPS certified?

Yes, the WooCommerce UPS Shipping Plugin with Print Label is UPS certified. You can display UPS live rates directly from UPS API, generate the label, send the tracking number to your customer, also you can also schedule the pickup

Is there a 14 day free trial of the WooCommerce UPS Shipping Plugin with Print Label?

You can explore it using our live demo site, available for 2 hours per session.

Additionally, you’re protected by a 30-day refund policy, so you can request a refund if the plugin doesn’t meet your business requirements.

Is there a demo available to see how the WooCommerce UPS Shipping plugin works?

Yes, you can view a live demo of the WooCommerce UPS Shipping plugin by visiting this link: https://app.instawp.io/launch?d=v2&t=woocommerce-ups-shipping-plugin-with-print-label

Is there a demo site where I can see UPS plugin?

Here is the link for demo site: https://app.instawp.io/launch?d=v2&t=woocommerce-ups-shipping-plugin-with-print-label
Explore the WooCommerce UPS Shipping Plugin with Print Label in our 2-hour demo. Experiment with settings, get real-time rates, create shipping labels, and see how it works.

Is there a demo website available where I can try both the UPS and Hide Shipping plugins before making a purchase?

Yes, we do offer a demo site where you can try both the UPS and Hide Shipping plugins before making a purchase. You can access it using the link below:
https://app.instawp.io/launch?d=v2&t=woocommerce-ups-shipping-plugin-with-print-label
https://app.instawp.io/launch?d=v2&t=ph-hide-shipping-methods–rate-adjustment-for-woocommerce

Please note that the demo site will be available for 2 hours from the time it is launched.

Is there a live demo available for the WooCommerce UPS Shipping Plugin with Print Label?

Yes, ou can explore the plugin using our live demo site:
https://app.instawp.io/launch?d=v2&t=woocommerce-ups-shipping-plugin-with-print-label
The demo will be active for 2 hours, and you can relaunch it anytime.
However, PluginHive offers a 30-day refund policy, allowing you to purchase the plugin and evaluate its features. If the plugin does not meet your business needs, you can request a refund within 30 days.

Is there a PluginHive solution for multi-warehouse fulfillment using the WooCommerce UPS Shipping Plugin?

Yes, multi-warehouse fulfillment is possible by using the WooCommerce UPS Shipping Plugin in conjunction with the WooCommerce Multi-Vendor Shipping Addon and a multi-vendor plugin (like Dokan or WCFM). This setup enables features like assigning products to specific warehouses, calculating UPS rates and generating labels per warehouse, and managing multi-origin shipments within WooCommerce.

Is there a way to make shipping free for a specific product using the UPS plugin?

The plugin does not have an option to configure free shipping for specific products. However, you can use WooCommerce shipping zones to set up free shipping based on shipping zones. Further information can be found in the WooCommerce documentation for free shipping: https://woocommerce.com/document/free-shipping/

Is there a way to prevent the PluginHive WooCommerce plugin from accepting PO Box addresses in the address field, given that UPS does not ship to PO boxes in Canada?

Yes, you can prevent the acceptance of PO Box addresses in WooCommerce by using the custom paid add-on called “Disallow WooCommerce Shipping to PO Box.” This add-on checks the WooCommerce Address Line 1 and 2 fields for PO Box addresses and disallows shipping methods if any PO Box address is detected.

Is there a way to set a global or default HS code, product description, and country of manufacture for all products in the WooCommerce UPS plugin, to avoid entering them individually for each product?

The WooCommerce UPS plugin does not support global or default HS codes, product descriptions, or country of manufacture because HS codes and related customs information typically vary from product to product. For accuracy and compliance with customs requirements, these details must be entered at the individual product level in WooCommerce. This ensures each product is properly classified for international shipping.

Is there any kind of changelog we can review before updating the WooCommerce UPS Shipping plugin?

Yes, you can review the changelog for the WooCommerce UPS Shipping plugin before updating. Navigate to the plugin’s product page and select the “Change Log” tab, which is located on the right-hand side near the FAQs tab. You can access it directly here: https://www.pluginhive.com/product/woocommerce-ups-shipping-plugin-with-print-label/#tab-change-log. This section provides detailed information on the changes and updates made in each plugin version.

Should I choose the WooCommerce UPS Shipping Plugin or the WooCommerce Shipping Services plugin if I currently use only UPS but may add more carriers later?

If you plan to use additional carriers beyond UPS in the future, the WooCommerce Shipping Services plugin is the better choice. It provides centralized automation for shipping through multiple carriers such as UPS, USPS, FedEx, DHL, Stamps, Aramex, Blue Dart, Australia Post, and Canada Post. Key features include:

– Real-time shipping rates at checkout for multiple carriers.
– One-click daily label generation for efficient order processing.
– Tools to schedule pickups, generate manifests, and supply tracking details to customers.
– Compatibility with multi-vendor platforms like Dokan and WCFM Marketplace, allowing each vendor to set specific shipping rates and manage shipping tasks independently.

In contrast, the WooCommerce UPS Shipping Plugin is focused exclusively on UPS. It automates UPS shipping for your WooCommerce store, including displaying real-time UPS rates, label printing, and providing UPS tracking via email.

For a scalable and future-proof solution, especially if you plan to offer multiple carriers, opt for WooCommerce Shipping Services. If you intend to stick solely with UPS, the dedicated UPS plugin is sufficient.

Should I download and install the latest version of the WooCommerce UPS Shipping Plugin with Print Label immediately, or is it better to wait for future updates?

It is highly recommended to keep your plugin up-to-date for optimal performance. Kindly go ahead and update the plugin to its latest version.

Should I wait until website development is complete before integrating the PluginHive shipping plugin?

It is recommended to integrate shipping plugins like the PluginHive UPS Shipping Plugin after your website’s front end development is finalized. This ensures that there are no conflicts with ongoing site design or structure changes, and your shipping process integrates smoothly into your completed workflow.

The plugin is not working after launching a new site, even though all settings were copied exactly. What could be the issue and how can it be fixed?

Kindly check that the “Real-time rates” option under the rates and service tab. This option needs to be enabled. Also, make sure that the plugin license is active. Additionally, you must register your UPS account with the plugin using the latest UPS OAuth integration. To do this, go to “UPS Shipping” > Registration > Click on “OAuth Registration” and complete the process. Detailed steps can be found in this article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#register-your-ups-account. Once these steps are completed, the rates should appear as expected.

The plugin isn’t connecting with the website. It is installed and looks activated, but when trying to calculate shipping, it states, “No shipping options were found for…” What do we need to do to get it connected and working again?

To ensure shipping rates are displayed on the cart and checkout pages, please verify that the Real-Time Rates option is enabled in the plugin settings.
The “No shipping method available” typically appears due to one or more of the following reasons:
1. Missing product weight or dimensions
2. Incomplete UPS account registration
3. Incorrect shipper/origin address
We recommend reviewing these settings and confirming the details.
Note: UPS requires the country, state, city, and postal code fields to be filled in to fetch live shipping rates.
If you continue facing issues, you can enable Debug Mode in the plugin settings, reproduce the issue, and submit a Diagnostic Report via the “Help & Support” page with your ticket reference for further assistance.

We have already completed the integration steps for merchants with existing UPS Web Access Keys. Should we now follow the steps for merchants without the UPS Web Access Keys to upgrade to the latest authentication?

Yes, you should now follow the documentation steps outlined for “merchants without the UPS Web Access Keys.” This is the updated process for UPS account integration that uses OAuth authentication. Make sure your PluginHive UPS plugin is updated to the latest version and that you have an active license before proceeding. This will ensure compliance with the upcoming UPS requirements and uninterrupted service. You can refer this: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#register-your-ups-account

What additional steps are needed to set up the WooCommerce UPS Shipping Plugin after installation?

After installing and activating the WooCommerce UPS Shipping Plugin:
1. Register for a UPS account if you don’t already have one.
2. Follow the setup instructions provided in the PluginHive knowledge base to configure your UPS settings.
3. Input the required UPS API credentials and configure shipping options as needed.
The detailed step-by-step setup guide is available here: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/

What are the differences between the available packaging algorithms in the plugin?

1. Volume-Based Packing: Selects a box based on the total weight and volume of products being packed, aiming to fit multiple products into the same box if possible.
2. Stack First Packing: Stacks products either lengthwise, widthwise, or heightwise for all products in the order. It does not use a dynamic calculation of length, width, and height combinations.
3. Based on Volume Used * Item Count: Attempts to fit products in all configured boxes, calculates efficiency for each, and then chooses the box or boxes with the highest efficiency. Products are grouped accordingly, and those already assigned to a box are excluded from subsequent calculations. This may result in a box that fits fewer products being chosen over a box that could accommodate more, depending on efficiency.

What are the steps to complete the PluginHive WooCommerce UPS plugin setup after purchasing it?

After purchasing the PluginHive WooCommerce UPS Shipping plugin, follow these steps to complete the setup:

1. Install and activate the plugin on your WooCommerce store.
2. Configure the API key in the plugin settings as prompted.
3. Proceed with the UPS direct registration process by following the instructions in PluginHive’s documentation: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#register-your-ups-account
4. Once UPS is connected, configure the remaining plugin settings to match your shipping preferences and business requirements.
5. Test your setup by fetching UPS rates and generating labels to ensure everything is working correctly.

By following these steps and the provided documentation, you can successfully connect and configure the plugin for UPS shipping in WooCommerce.

What are the steps to set up and download the PluginHive plugin for a second website?

To set up and download the PluginHive plugin for a second website, follow these steps:
– First, complete setting up your new account on WordPress.
– Purchase a separate license for your new website, as a single license can only be activated on one site at a time.
– After purchasing, visit pluginhive.com and log into your account.
– Download the plugin ZIP file from your PluginHive My Account > API Downloads section.
– Refer to the official setup guide for detailed installation instructions: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/

What can be done to clean up the wp_ph_ups_wc_orders_meta table created by the PluginHive plugin, which is taking up a large portion of our database?

You can clean up the wp_ph_ups_wc_orders_meta table by using the plugin’s built-in cleanup feature. To do this, go to UPS Shipping → Advanced in your WordPress dashboard and use the cleanup option provided by the PluginHive plugin. This will help reduce the size of the table and manage your database effectively.

What does the “Add More Shipping Fields (For Multi Part Product)” add-on do?

The “Add More Shipping Fields (For Multi Part Product)” add-on allows you to add additional fields for dimensions and weight for products that consist of multiple parts. It integrates seamlessly with both simple and variable WooCommerce product types, enabling accurate shipping calculations for multi-part items.

What does the “Pre-packed product” option do in the PluginHive UPS plugin, and how does it affect shipping for bulk orders preset to a fixed number of cases?

Enabling the “Pre-packed product” option in the PluginHive UPS plugin ensures that each item is treated as a separate package and shipped in its own box, provided that the product is packaged in boxes. This feature is useful for situations such as bulk orders preset to a fixed quantity, as each case will be shipped individually with its own label and tracking.

What is included when I purchase the latest WooCommerce UPS Shipping Plugin from PluginHive?

When you purchase the latest WooCommerce UPS Shipping Plugin from PluginHive, you will receive:
– Access to the most recent plugin version.
– An active license key.
– One year of support and updates.
– Automatic renewal after the next year.

What is the difference between the WooCommerce Multi-Carrier Shipping Plugin and the dedicated WooCommerce UPS Shipping Plugins (with Print Label), aside from label printing?

The WooCommerce Multi-Carrier Shipping Plugin is focused on “Rates Automation” only. It allows you to display both custom flat rates and live rates for multiple carriers (FedEx, UPS, DHL, USPS, and Stamps USPS) on the cart and checkout pages. However, it does not offer print label or order tracking functionality. In contrast, the WooCommerce UPS Shipping Plugins (with Print Label) are complete, carrier-specific solutions. They fully automate order shipping by:
– Displaying real-time shipping rates on the cart and checkout pages
– Allowing printing of UPS shipping labels and paying postage from within your WooCommerce store
– Enabling automatic selection of custom or standard carrier boxes
– Providing order tracking details automatically to customers via email

What is the difference between the WooCommerce UPS Shipping Plugin and the WooCommerce Shipping Services plugin by PluginHive?

The WooCommerce UPS Shipping Plugin is a WooCommerce extension designed exclusively for integrating UPS shipping services within WooCommerce. It enables features such as:
– Displaying real-time UPS shipping rates at cart and checkout
– Printing UPS shipping labels and paying postage directly from the WooCommerce store
– Automatically selecting custom or UPS flat rate boxes
– Sending UPS tracking details to customers via email

The WooCommerce Shipping Services plugin, on the other hand, automates shipping for a broader range of carriers including UPS, USPS, FedEx, DHL, Stamps, Aramex, Blue Dart, Australia Post, Canada Post, and other popular providers. Key features include:
– Live shipping rates from multiple carriers
– One-click label printing
– Order tracking for customers

Choosing between the two depends on your business requirements—use the UPS plugin if you only need UPS services, or the Shipping Services plugin if you require support for multiple carriers.

What is the process to switch from the FedEx Shipping plugin to the WooCommerce UPS Shipping Plugin with Print Label?

To switch from the FedEx Shipping plugin to the WooCommerce UPS Shipping Plugin with Print Label, follow these steps:
– Purchase and install the WooCommerce UPS Shipping Plugin with Print Label.
– Register your UPS account with the plugin and complete the setup.
– Once setup is done, you will be able to fetch UPS live rates at checkout, generate shipping labels automatically, and provide live tracking details to your customers.
– You may first test the setup on your staging site before making changes to your live site.
– If you no longer want to use the FedEx plugin, you can simply deactivate it.

What is the quickest method to install the PluginHive UPS Shipping Plugin, and can I simply enter an API key?

Due to changes in UPS’s integration, you cannot simply enter a traditional API key. Instead, UPS now requires connection via their new “UPS OAuth” process because Access Keys are discontinued. For the quickest installation:
1. Download the plugin from your PluginHive account.
2. From your WordPress admin dashboard, go to Plugins → Add New → Upload Plugin, then upload and activate the downloaded file.
3. Follow PluginHive’s official setup guide (https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/) to complete license activation and connect your UPS account using the OAuth integration.
4. Configure your shipping settings as needed for your store requirements.
If you have questions or encounter issues during this process, PluginHive support is available to assist you.

What should I do if I followed the instructions but the PluginHive UPS Shipping plugin has not activated?

Follow these steps to troubleshoot and reactivate your PluginHive UPS Shipping plugin:
1. Go to the UPS Shipping Activation page and navigate to “API Key Deactivation”.
2. Enable the “Deactivate API Key” option and click “Save Changes”.
3. Log in to your PluginHive.com account, go to “My Account” > “API Keys”, and delete any previous activation of the license key, if present.
4. Deactivate and then reactivate the UPS Shipping plugin in your store.
5. Return to the UPS Shipping Activation page, and go to “API Key Activation”.
6. Re-enter and configure your License API Key and Product-ID.
7. Click “Save Changes”.

These steps should resolve the activation issue. If the problem persists, please provide further details.

What should I do if installing and activating the new UPS plugin results in a deactivated API key and no available shipping options?

An active license is needed to show the UPS rates in the checkout.

Could you please follow the below steps and check?
Go to UPS Shipping Settings –> UPS Activation page –> API Key Deactivation and then enable the “Deactivate API Key” option –> Save Changes
Kindly login to your PluginHive.com–> My Account–> API Keys, and delete the previous activation of the license key if any.
Now, deactivate and re-activate the UPS plugin Go to UPS Activation page again –> API Key Activation and then configure the license API key and Product-ID –> and click on Save Changes.

What should I do if my WP plugin suddenly shows as not activated and I can’t re-activate it, even after entering the correct product ID?

If your WP plugin appears deactivated and you are unable to activate it despite using the correct product ID, follow these steps:
1. Go to the UPS Shipping Activation page in your plugin.
2. Navigate to “API Key Deactivation” and enable the “Deactivate API Key” option.
3. Click “Save Changes.”
4. Visit your PluginHive.com account, go to “My Account” and then “API Keys.”
5. Delete any previous activation associated with your license key.
6. Deactivate the UPS Shipping plugin, and then reactivate it.
7. Return to the UPS Shipping Activation page, go to “API Key Activation,” then re-enter your license API key and Product-ID.
8. Click “Save Changes” to complete the process.

Following these steps should resolve the activation issue with your plugin.

What should I do if the PluginHive plugin is deactivated after purchase or installation?

Once you’ve completed the purchase, go ahead and activate the plugin license using the new API key. You can refer to this detailed article for step-by-step guidance.
https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#activate-the-plugin-license

What steps are generally involved in switching from Easyship to the PluginHive UPS plugin?

To switch from Easyship to the PluginHive UPS plugin, follow these steps:
1. Create a UPS account if you do not already have one.
2. Purchase and install the WooCommerce UPS Shipping Plugin with Print Label on your WooCommerce store.
3. Configure the plugin with your UPS account details and shipping settings.
4. Disable or uninstall your current Easyship integration to prevent conflicts.
5. Test orders to ensure that UPS rates are displayed, and labels can be generated through the PluginHive plugin.
If you have specific expectations or workflows to be maintained during the migration, share them with the PluginHive support team for detailed assistance.

What steps are required to activate the PluginHive UPS Shipping plugin and ensure it works properly?

To ensure the PluginHive UPS Shipping plugin functions correctly:
1. Activate your plugin license by navigating to UPS Shipping > License Activation on your website.
2. Retrieve your API key and Product ID from pluginhive.com by logging into My Account > API Keys.
3. Enter the API key and Product ID into the plugin to activate your license.
4. Make sure to connect your UPS account through the plugin. Detailed steps are available in this guide: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#register-your-ups-account

What steps do I need to take to transition to the UPS REST API if UPS’s older APIs have been retired?

To transition to the UPS REST API and restore UPS rate calculation and label printing functionality, follow these steps:
1. Register your UPS account for OAuth authentication. You can find detailed instructions in this PluginHive article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#register-your-ups-account
2. Ensure you have updated your PluginHive WooCommerce UPS Shipping plugin to the latest version.
3. If you have not already done so, activate your plugin license key. A guide for this can be found here: Activate the Plugin.
4. After successful license activation, the update button will appear in your installed plugins page (if an update is available).
5. Complete the OAuth registration process as detailed in the linked article to connect your UPS account via the new REST API.

What updates are included in WooCommerce UPS Shipping Plugin with Print Label Version 6.2.7 regarding delivery date and add-on compatibility?

WooCommerce UPS Shipping Plugin with Print Label Version 6.2.7 (Released April 15th, 2025) includes:
– Improved compatibility with the Estimated Delivery Date Adjustment for UPS add-on (Version 1.0.4).
– Support for updating the pickup date in rate requests based on holidays or non-working days.
– After the update, both the plugin and the add-on will consider holidays and non-working days when calculating the pickup date for rate requests, providing accurate delivery estimates on the Cart and Checkout pages.

When generating a shipping label with the PluginHive UPS Shipping plugin, can we access our shipping rates, and where will we see them?

Yes, you can view your live shipping rates when generating a shipping label. To do so, click on the “Calculate Shipping cost” tab within the plugin. This will display the real-time rates available from your linked UPS account.

When I print a shipping label using the PluginHive UPS plugin, does it automatically request a UPS pickup or do I need to schedule one separately?

UPS plugin does not automatically schedule a UPS pickup. You must manually request a pickup from UPS. Detailed instructions for arranging a UPS pickup can be found in the PluginHive knowledge base: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#How-to-request-ups-pickup

Where can I download the PluginHive UPS shipping plugin to install it on my website?

You can download the PluginHive UPS shipping plugin and find step-by-step instructions for installation, activation, and setup in this knowledge base article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/. Follow the instructions provided there to ensure a proper download and installation of the plugin on your website.

Where can I find guidance on setting up the WooCommerce UPS Shipping Plugin after purchase?

To assist with setting up the WooCommerce UPS Shipping Plugin, you can refer to the following knowledge base article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/.

Where can I find more information and instructions on setting up and integrating the WooCommerce UPS Shipping Plugin with Print Label for UPS?

Detailed information and setup instructions for the WooCommerce UPS Shipping Plugin with Print Label are available in this article: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/. There is also a plugin demo website available at: https://app.instawp.io/launch?d=v2&t=woocommerce-ups-shipping-plugin-with-print-label

Where can I find my WooCommerce UPS plugin order details?

You can find your WooCommerce UPS plugin order details by logging into your PluginHive “My Account” page and navigating to the Orders tab. All order-related information, including purchase number and license details, will be available there.

Where can I find the “pre-packed” option for products in WooCommerce with PluginHive’s UPS Shipping integration?

The “pre-packed” option is located under the “UPS Shipping Details” tab for each product variation in the WooCommerce backend. To access it, edit the desired product, scroll down and open the “UPS Shipping Details” tab. There you will find the option to mark the product as “pre-packed.”

Where can I find the changelog and review information for the WooCommerce UPS Shipping Plugin with Print Label?

The changelog and review options for the plugin can be found on the product page:
– Changelog: See details of new releases and fixes at https://www.pluginhive.com/product/woocommerce-ups-shipping-plugin-with-print-label/#tab-change-log

Where can I find the changelog notes for WooCommerce UPS Shipping plugin?

You can view the changelog for version by visiting the official plugin page’s changelog section via this link: https://www.pluginhive.com/product/woocommerce-ups-shipping-plugin-with-print-label/#tab-change-log. The changelog provides detailed information on new features, bug fixes, and other updates included in each version.

Where can I find the correct Hazmat details for my products when shipping with UPS?

Refer to the UPS Dangerous Goods Chemical Tables for the accurate Hazmat details, including the Proper Shipping Name and Packaging Group. The tables are available here: https://www.ups.com/us/en/support/shipping-support/shipping-special-care-regulated-items/hazardous-materials-guide/hazardous-material-service-definition/dangerous-goods-chemical-tables.page. Use the table to ensure your product details align exactly with UPS requirements to avoid rate calculation errors.

Where can I find the Product ID required for plugin activation?

The Product ID is available under the purchaser’s PluginHive “My Account” section. To access it:
1. Log in to your account at pluginhive.com.
2. Navigate to the My Account>>API keys, where you will find the Product ID. Configure that in the plugin settings in order to activate the plugin license.

You can refer to this article for detailed instructions: https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#activate-the-plugin-license

Where can I purchase the WooCommerce UPS Shipping plugin with print label support?

The WooCommerce UPS Shipping plugin with print label support is available for purchase at PluginHive’s official product page: https://www.pluginhive.com/product/woocommerce-ups-shipping-plugin-with-print-label/.

Where can I purchase the WooCommerce UPS Shipping Plugin with Print Label?

You can purchase the WooCommerce UPS Shipping Plugin with Print Label from PluginHive at the following link: https://www.pluginhive.com/product/woocommerce-ups-shipping-plugin-with-print-label/.

Where should I start when setting up the PluginHive WooCommerce UPS shipping plugin if I’m not sure how much is already configured?

To begin setting up the PluginHive WooCommerce UPS shipping plugin, consult the official setup guide at https://www.pluginhive.com/knowledge-base/setting-woocommerce-ups-shipping-plugin/#plugin_install_activate. This resource provides a step-by-step walkthrough on installing, activating, and configuring the plugin, regardless of prior setup progress. Follow the outlined steps carefully to ensure proper configuration and reference the guide to confirm which parts are already completed and which require your attention.

Why am I seeing the error ‘no shipping options available’ on my website even though the API is activated and the setup hasn’t changed?

To ensure shipping rates are displayed on the cart and checkout pages, please verify that the Real-Time Rates option is enabled in the plugin settings.
The “No shipping method available” typically appears due to one or more of the following reasons:
1. Missing product weight or dimensions
2. Incomplete UPS account registration
3. Incorrect shipper/origin address
We recommend reviewing these settings and confirming the details.
Note: UPS requires the country, state, city, and postal code fields to be filled in to fetch live shipping rates.
If you continue facing issues, you can enable Debug Mode in the plugin settings, reproduce the issue, and submit a Diagnostic Report via the “Help & Support” page with your ticket reference for further assistance.

Why am I unable to see any available API keys to activate in my WooCommerce site?

If you’re unable to see any available API keys to activate on your WooCommerce site, please make sure that your plugin license has been renewed.

You can find your API key by logging into your PluginHive account and navigating to My Account > API Keys.
Once you have the key, go to UPS Shipping > License in your WordPress dashboard and activate it there

Why are no UPS shipping methods showing up for customers even though the PluginHive UPS plugin is installed, configured, and the site is connected to UPS?

To ensure UPS shipping methods display for customers, follow these troubleshooting steps:
– Confirm that Real-Time Rates are enabled in the plugin settings.
– Check that product weights and dimensions are set, as missing values will prevent rate calculation.
– Ensure UPS account credentials are entered accurately without typos.
– Verify that the shipper/origin address in the plugin matches the address registered with the UPS account.
– Make sure all required fields—country, state, city, and postal code—are provided, as UPS requires this information to fetch live rates.

Why are the settings for the WooCommerce UPS Shipping Plugin with Print Label not appearing after activation, and how can I resolve it?

Make sure you have activated the plugin license using the new API key.

To ensure shipping rates are displayed on the cart and checkout pages, please verify that the Real-Time Rates option is enabled in the plugin settings.
The “No shipping method available” typically appears due to one or more of the following reasons:
1. Missing product weight or dimensions
2. Incomplete UPS account registration
3. Incorrect shipper/origin address
We recommend reviewing these settings and confirming the details.
Note: UPS requires the country, state, city, and postal code fields to be filled in to fetch live shipping rates.
If you continue facing issues, you can enable Debug Mode in the plugin settings, reproduce the issue, and submit a Diagnostic Report via the “Help & Support” page with your ticket reference for further assistance.

Why is my API Key Status not activated even though the plugin is installed, and how do I activate it?

Could you please follow the below steps and check?
Go to UPS Shipping Settings –> UPS Activation page –> API Key Deactivation and then enable the “Deactivate API Key” option –> Save Changes
Kindly login to your PluginHive.com–> My Account–> API Keys, and delete the previous activation of the license key if any.
Now, deactivate and re-activate the UPS plugin Go to UPS Activation page again –> API Key Activation and then configure the license API key and Product-ID –> and click on Save Changes.

Why is the shipping method not displaying after installing and activating the PluginHive plugin, and how can I troubleshoot this issue?

To ensure shipping rates are displayed on the cart and checkout pages, please verify that the Real-Time Rates option is enabled in the plugin settings.
The “No shipping method available” typically appears due to one or more of the following reasons:
1. Missing product weight or dimensions
2. Incomplete UPS account registration
3. Incorrect shipper/origin address
We recommend reviewing these settings and confirming the details.
Note: UPS requires the country, state, city, and postal code fields to be filled in to fetch live shipping rates.
If you continue facing issues, you can enable Debug Mode in the plugin settings, reproduce the issue, and submit a Diagnostic Report via the “Help & Support” page with your ticket reference for further assistance.

Will deleting the old WooCommerce UPS Shipping Plugin with Print Label erase my settings when installing the latest version?

No, deleting the old version of the plugin and installing the latest version will not erase your existing plugin settings. Your configuration will remain intact after the update process.

Will your team create a backup and restore the site if a critical error occurs during license activation caused by your plugin?

If any critical error is caused by our plugin, our team will restore the site.

Looking for more details or ready to start using the plugin?
Visit the product page to explore all features and pricing.

WooCommerce UPS Plugin