In this article, we will see how you can manage WooCommerce backorders using WooCommerce Estimated Delivery Date plugin by displaying accurate delivery date to your customers.
When it comes to managing inventory you need to be on your toes to update the inventory stock status for your products. This way the customers will never leave your store empty-handed. However, just in case your stock runs out, there is another way to make sure the customers are still able to place their orders without any hassle.WooCommerce supports backorders on the products which are not in stock but will be there soon. This way you can still allow your customers to place orders for those products and then fulfill their orders as soon as the product is in stock.
Talking about the backorders, Ben, owner of a US-based WooCommerce store, uses backorders to make sure his customers can still place an order with the currently out of stock products. However, this requires him to display different estimated delivery dates to his customers as the products will be available in a few days. And as soon as they are available, he can fulfill the orders and carry on with the shipping procedure.
According to Ben, “We only keep a limited stock in our warehouse available for next day delivery. However, we can get any products from our suppliers within 5-10 days. It would be ideal to be able to show in-stock products with one estimated delivery date and out of stock/backorder with a different estimated delivery date.
Can we change estimate delivery times based on stock level..? Such that, if it’s on back order the estimated date will be different to in-stock items…”
Displaying Accurate Estimated Delivery Dates
Just like Ben’s scenario, most of you would have faced this situation when the customers get a delivery date on the cart page and later they got a late delivery due to some reasons. Not being able to deliver products on time is among the worst case scenarios no matter the reasons for it. Providing an estimate of 3 days delivery time and actually delivering the products on the 8th or 10th day will definitely annoy customers. Hence, the best possible way is to make sure you are displaying accurate delivery dates to your customers. In the next section, we will check out an advanced estimated delivery date plugin which not only handles delivery dates for normal orders but also takes care of backorder delivery dates.
Get Accurate Delivery Dates using WooCommerce Estimated Delivery Date Plugin
WooCommerce Estimated Delivery Date plugin is among the best plugins which can display estimated delivery dates on your website. Along with that, this plugin is also capable of calculating estimated delivery dates based on factors like the destination address, shipping classes, shipping methods, etc. And the best part is, the plugin now supports delivery date calculation based on the stock status.
In Ben’s case, since he wants different estimated delivery dates for his in-stock products and the products for which he requires backorders, let’s see how he can configure it using WooCommerce Estimated Delivery Date plugin.
Setting Up Different Estimated Delivery Dates for Backorders
Since you are dealing with the WooCommerce backorders, you would have already set the product stock status to On Backorder. This way you will be able to identify which products are out of stock currently but will be available soon. The image below displays the product level settings for stock settings.
Once you are done with this, install the WooCommerce Estimated Delivery Date plugin, activate it and visit the plugin settings. The plugin has an option to set the number of delivery days in case of backorders. So, in the case of Ben, since he can update the stock of his products within 10 days, all he needs to do is enter 10 in the delivery days option for backorders.
Now since we have set up the additional number of days it will take for the backorders, let’s take a look at the delivery dates displayed for the customers on the cart page for an In-stock product and a backorder product.
The image below displays the delivery date for a product that is in-stock.
You can see the estimated delivery date in the case of a product which is in stock is the 28th of August. Now, let’s check out the delivery date for the backorders.
In this image, you can see the delivery date changes based on the stock status of the product. Hence, if a customer wants to buy products that are not in stock, don’t hold back and provide accurately estimated delivery dates on your store. This way your customers won’t get confused why they are not getting their packages on time.
We all know how important it is to display accurate order delivery dates to your customers, no matter the products are in stock or not. WooCommerce Estimated Delivery Date plugin does just that on your WooCommerce store. It helps you to first calculate delivery dates and then display them on your website. So, if you are also worried about the delivery date that is displayed to your customers, try WooCommerce Estimated Delivery Date plugin today.