UPS Declared Value Coverage & Proof of Delivery  in WooCommerce

ups insurance and signature options

Shipping is a vital part of running a WooCommerce store. Ensuring your products reach customers safely protects your business and builds customer trust. WooCommerce merchants can safeguard their shipments using UPS, which offers features like Declared Value Coverage, Shipping Insurance, and Signature Services.

In this guide, you’ll learn how to protect your WooCommerce shipments with UPS, when to use additional insurance for high-value items, and how signature options can guarantee secure delivery to your customers.


On This Page


WooCommerce Shipments with UPS Declared Value Coverage

WooCommerce store owners can use UPS Declared Value Coverage to safeguard shipments against loss or damage during transit. Each package shipped via UPS is automatically covered up to $100, and for higher-value items, you can declare a higher value to ensure additional protection and build customer confidence.

Cost of Declared Value Coverage:

  • Up to $100: No additional charge
  • $100.01 to $300: $4.85
  • Above $300: $1.60 per $100 or fraction thereof

Maximum Declared Value Limits:

  • $50,000 per package for shipments from a UPS account or UPS Store
  • $5,000 per package for shipments using a payment card via UPS Internet Shipping
  • $1,000 per package for certain return services and third-party retailer shipments
  • $500 per package for shipments via UPS Drop Box, or containing jewelry

Important Considerations for WooCommerce Stores:

  • Not Insurance: Declared Value Coverage sets UPS’s maximum liability but is not comprehensive insurance. For higher protection, consider adding UPS Shipping Insurance.
  • Limitations Apply: Some items or services may not be eligible; verify before shipping.
  • Documentation: Accurate declaration of value and proper documentation are essential for processing claims.

By integrating UPS Declared Value Coverage in WooCommerce, store owners can better protect shipments and provide peace of mind to customers.


WooCommerce Shipments with UPS Insurance

For higher-value shipments in WooCommerce, UPS Shipping Insurance through UPS Capital® provides comprehensive protection against loss, damage, or theft. Unlike standard Declared Value, shipping insurance covers a wider range of risks, making it ideal for high-value products in WooCommerce stores.

UPS Shipping Insurance includes:

  • Comprehensive Coverage: Protects shipments against loss, damage, and theft
  • Flexible Options: Plans like InsureShield® Connect (pay-as-you-go) and InsureShield® Complete (full coverage) adapt to different shipment types and values
  • Fast Claims Processing: Online portal for filing claims and receiving compensation quickly
  • Global Accessibility: Available for domestic and international shipments with options tailored for different regions

Offering UPS Shipping Insurance in WooCommerce helps safeguard high-value items, reduce merchant liability, and enhance customer trust.


WooCommerce Delivery Signature with UPS

WooCommerce store owners can ensure secure deliveries and provide proof of receipt using UPS Signature Options, especially for high-value or sensitive shipments.

Delivery Confirmation Options for UPS in WooCommerce:

  1. Signature Required: A signature from the recipient or authorized person is obtained. UPS may accept electronic acknowledgment or authorization to release without a signature.
  2. Adult Signature Required: For age-restricted shipments (alcohol, firearms), the recipient must be 21+ and present a government-issued ID.
  3. Confirmation Required: UPS sends an email to store owners with delivery details, including date and time. Information is also available online.
  4. Proof of Delivery (POD): Provides the delivery time, address, and recipient’s signature. Available via email, fax, or mail (may incur charges).

Integrating signature options in WooCommerce improves shipment security, ensures proper delivery, and boosts customer confidence in your store.


Integrate Declared Value, Insurance & Delivery Signature in WooCommerce

Protecting your WooCommerce shipments is simple with the right solution. The WooCommerce UPS Shipping Plugin with Print Label allows you to integrate UPS Declared Value, Shipping Insurance, and Signature Options directly into your store.


Note:
For detailed instructions on installing and configuring the plugin, refer to the UPS Shipping Guide for WooCommerce.

With the plugin, you can:

Enable Declared Value Coverage in the plugin settings to protect shipments against loss or damage and declare a specific value for high-value items.

custom declared value

Offer UPS Shipping Insurance through the plugin settings for comprehensive protection. You can also set a minimum order amount as an insurance threshold.

enable ups insurance

Select Signature Options such as Confirmation Required, Signature Required, or Adult Signature Required to ensure secure delivery and confirmation of receipt.

delivery confirmation

After configuring these options, customers will see live rates that include any applicable surcharges, while you receive all necessary shipment details in the WooCommerce order dashboard. 

ups rates at cart page

You can also print shipping labels directly from the WooCommerce dashboard, where delivery signature requirements are clearly indicated on the label.

ups shipping label

Additionally, you can request UPS Pickups and track your WooCommerce orders directly from the WooCommerce dashboard.

For more details, check out this guide: UPS Tracking for WooCommerce Orders.


Real-World Scenario

A WooCommerce store selling high-value electronics across the U.S. wanted to ensure secure delivery and protect shipments without increasing manual workload.

Challenges:

  • Managing the Declared Value, Shipping Insurance, and Signature Options manually for each order was time-consuming.
  • Printing shipping labels, tracking deliveries, and ensuring the correct signature requirements were followed increased the risk of errors.
  • Coordinating pickups and monitoring high-value shipments added extra operational complexity.

Solution:

The store integrated the WooCommerce UPS Shipping Plugin with Print Label, which allowed them to:

  • Enable Declared Value Coverage and offer UPS Shipping Insurance directly at checkout, giving customers peace of mind.
  • Select the signature options required for applicable orders.
  • Print UPS shipping labels directly from the WooCommerce dashboard, with signature requirements clearly indicated.
  • Request UPS pickups and track shipments directly from WooCommerce, eliminating manual coordination.

After this, the store reduced manual effort, minimized errors, and ensured secure, efficient delivery for all shipments.


Best Practices for WooCommerce Store Owners

Effectively managing WooCommerce shipments with UPS requires more than just enabling the right options. Here are some useful tips:

  1. Always Declare Accurate Shipment Values: Ensure that the declared value matches the actual worth of the products. 
  2. Offer UPS Shipping Insurance for High-Value Items: For expensive or fragile products, offer UPS Shipping Insurance at checkout.
  3. Use Appropriate Signature Options: Select the signature option based on the shipment type:
    • Signature required for general high-value packages.
    • Adult Signature Required for age-restricted products like alcohol or collectibles.
    • Proof of Delivery for critical documents or sensitive shipments.
  4. Keep Documentation Ready for Claims: Maintain proper shipment records, including declared values, insurance details, and proof of delivery.

By following these best practices, WooCommerce store owners can protect their shipments and enhance customer trust.


Conclusion

Efficient shipping is essential for any WooCommerce store, helping build customer trust and streamline operations. WooCommerce merchants can use the Declared Value Coverage, Shipping Insurance, and Signature Options with UPS to safeguard orders and ensure secure deliveries.

The WooCommerce UPS Shipping Plugin automates these services, saving time and reducing manual effort.

For setup or advanced configuration help, contact the PluginHive Support Team.


FAQs

  1. How do I file a claim if a shipment is lost or damaged?

If a shipment with Declared Value or UPS Shipping Insurance is lost or damaged, you can file a claim through the UPS portal or UPS Capital® online claims system.

  1. Can I print UPS shipping labels in bulk for insured or signature-required shipments?

Yes. You can generate and print multiple UPS labels in bulk, even for shipments that include Declared Value, Insurance, or Signature Options. Here’s a step-by-step guide: Generate UPS Shipping Labels in Bulk.

  1. Do I need to enable signature options before printing shipping labels?

Yes. Make sure you’ve configured signature options in the plugin settings before generating shipping labels. The details automatically appear on the printed labels.

  1. Can I manage multiple UPS services with these protection options?

Yes. The plugin supports all major UPS services, so you can apply Declared Value, Insurance, and Signature Options to each shipment type as needed. Check out this guide for more info: UPS Services in WooCommerce.