Previously known as TNT N.V., PostNL (Netherlands Post) is a mail and parcel delivery and logistics company based in The Hague, Netherlands, and also operates out of the UK, Belgium, Italy, and Germany. Founded in 1998, PostNL has been shipping and delivering parcels for eCommerce businesses for decades. Shipping both domestically and internationally, PostNL works closely with many private partners to ensure every delivery arrives on time and safely.
PostNL is one of the most reliable couriers within the Netherlands and the surrounding countries. For eCommerce businesses especially, PostNL provides multiple services and tools to help make your shipping process more efficient, which in turn leads to happier customers.
What is also exceptionally great about PostNL is that if post boxes/drop offs/scheduled pickups occur prior to the end of the business day. Parcels will often arrive at their destination (if within a specific number of kilometers) by the end of the next business day.
If your deliveries can fit within a letterbox (are under 2 kg and 38 x 26,5 x 3,2 cm, you can ship for a flat rate of € 3.80 per piece with Letterbox packet+. If items are picked up from the letterbox prior to the end of the day, domestic recipients will likely receive their order on the next business day. Customers will not be required to wait at home for their delivery and can pick it up from their mailbox.
For parcels up to 30 kg in weight, PostNL offers multiple delivery options that require a few steps on the part of their business clients. Services include flexible delivery, two delivery attempts, discounts for a volume of over 100 parcels, and the ability to have parcels picked up from your warehouse, place of business, or home.
PostNL also makes it easy for your customers to return items by having their own staff pick up returns from your customers’ homes or can be dropped off at many PostNL locations.
Other services which PostNL offers its business customers at an added fee include:
The cost of shipping domestically with PostNL depends on the number of parcels being shipped. The more items you ship with PostNL, the lower the overall cost of shipping will be per unit. You can find out more by requesting a quote from the PostNL website.
PostNL has partnered with couriers around the world to ensure reliable delivery of eCommerce orders anywhere. Additional services provided to international parcels include:
The maximum weight and size requirements for international parcels shipped with PostNL are 20 kg and 100 x 50 x 50 cm.
There are many options available for shipping internationally with PostNL. Some of the most often used options for eCommerce businesses are outlined below.
PostNL delivers until around 9:30 pm every day between Tuesday and Saturday. Parcel delivery does not occur on Sundays or Mondays, which means items shipped on Saturday prior to closing will arrive at their destination on Tuesday. If deliveries are rescheduled or changed prior to reaching their destination, they will likely not arrive the same day but the day following the change.
It’s easy to ship with PostNL. First, you will need to register your parcels through your PostNL account. This can be done from the PostNL application or website portal, or from APIs integrated into your website via a web developer or an efficient yet low-cost third-party application from PluginHive.
Once you’ve registered your parcels, you can enter the specifications and choose from any value-added services. From there, you can print your shipping label and affix it to your parcels. If your shipments are going to customers outside of the EU, there must also be customs documents attached to each parcel. A PostNL rep will then pick up your customer orders or you can conveniently drop them off at any PostNL location. Customers can then track their orders anywhere around the world to know where their package is at any given time.
Manage all your orders & shipping from within your Shopify dashboard without switching to or logging in to any other website.
Seamlessly generate and print PostNL shipping labels directly from the Shopify dashboard for more convenience.
Send live order tracking updates to Shopify customers via email as soon as the tracking status is updated by the shipping carrier.
The shipping process becomes simple when you choose to integrate PluginHive’s Shopify Multi-Carrier Shipping Label App into your Shopify website. Customers are provided with different shipping rates from multiple carriers at checkout so they can choose the best option that meets their budget. Addresses are entered automatically and error-free and shipping labels are generated in bulk at the click of a button.
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Manage all your orders & shipping from within your WooCommerce dashboard without switching to or logging in to any other website.
Seamlessly generate and print PostNL shipping labels directly from the WooCommerce dashboard for more convenience.
Send live order tracking updates to customers via email as soon as the tracking status is updated by the shipping carrier.
You can also integrate the same services and tools from PostNL with WooCommerce. The WooCommerce Shipping Services app provides all the same beneficial features outlined above, such as shipping rates at checkout and live tracking for customers right from your website.
DownloadIf your business is hosted by other eCommerce platforms, such as Magento or BigCommerce, PluginHive also provides the ability to integrate PostNL within your website.
PluginHive is there to ensure the order and shipping process is streamlined so you can scale your business. PluginHive offers an app for each courier, depending on the eCommerce platform you use. You can also benefit from their Automated Shipping Label app which provides valuable tools to your business. Reach out to a member of the team for more information.
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This app is wonderful, solved all of our issues with shipping from different carriers and our custom configurations. But more than that the support team is stellar, so responsive, and was ready to help us every step of the way to get things set up and working properly. Thank you!
If you own an eCommerce based on WooCommerce, Shopify, Magento, BigCommerce, or PrestaShop, and require a complete shipping solution that integrates with the top shipping carriers like UPS, FedEx, USPS, DHL, Stamps, Australia Post, Canada Post, and more, feel free to reach out to us.
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