XpressBees Shipping FAQs – Multi Carrier Shipping Label App for Shopify
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Common questions about using XpressBees shipping with Shopify
How can I find the secret key and XB key to add my XpressBees account in the PluginHive app?
To obtain the secret key and XB key needed for integrating your XpressBees account with the PluginHive app, follow these steps: 1. Ensure your XpressBees account is a postpaid account, as prepaid accounts are not supported for this integration. 2. Contact XpressBees customer support directly to request the necessary API credentials, including the secret key and XB key, for your account. 3. Once you receive the API credentials from XpressBees, log in to your PluginHive app and navigate to Settings > Carriers > XpressBees > New. 4. Enter the provided API keys in the applicable fields to connect your XpressBees account with the app. 5. After successful configuration, you can reach out to PluginHive support to receive assistance with any further setup or troubleshooting.
What should I do if I want assistance setting up my XpressBees account in the PluginHive app?
After you have obtained and configured your XpressBees API credentials in the PluginHive app: 1. Make sure your account is connected successfully by verifying the API keys entered under the XpressBees carrier settings. 2. If you encounter any issues or need help with the setup, contact PluginHive support and schedule a Zoom call. 3. PluginHive’s support team can guide you through the setup process and help troubleshoot any configuration problems during the call. 4. Note that support and setup assistance can only be provided once your account is connected with valid credentials.
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