A simple gift wrap can spark joy, and a handwritten note can transform a package into a cherished memory. These small touches carry emotion, care, and thoughtfulness. Customers ordering from your WooCommerce store often send more than just a product; it’s a surprise, a celebration, or a heartfelt gesture. By offering gift wrapping and personalized services, you help make their moments even more meaningful.
With the PH WooCommerce Product Add-Ons plugin, adding these heartfelt customizations is effortless. There is no coding, no complexity, just pure personalization that makes every order feel extra special. This guide shows you exactly how to do it, all in a few simple steps.
Article Contains:
- Why Offer Gift Wrapping & Special Services on Your WooCommerce Store?
- How to Set Up Gift Wrapping & Special Services in WooCommerce
- Managing Orders with Gift Wrapping & Special Services
- Conclusion
- FAQs
Why Offer Gift Wrapping & Special Services on Your WooCommerce Store?
Online shopping isn’t just about convenience anymore. It’s about the experience, the kind that makes your customer smile when they receive their order.
Gift wrapping and personalized services are small touches that carry emotional weight. A neatly wrapped package or a heartfelt message turns a simple product into a cherished gift. When you give your customers the ability to customize their orders with these options, you’re not just selling a product, you’re helping them express love, gratitude, and care.
Beyond sentiment, there’s a clear business case too:
- Boost Average Order Value (AOV): Add-ons like gift wrapping come with a small cost to the customer, but they add up quickly in revenue.
- Stand Out from Competitors: Most WooCommerce stores sell the same products. Few offer that “extra something” that makes buying feel personal.
- Delight Customers & Build Loyalty: Customers remember how you made them feel. A lovely package and a warm note create moments they want to repeat.
These services become more than optional—they’re expected, especially during holidays, birthdays, and special occasions.
Just when you think it might be complicated, there’s a simple way to effortlessly make it all happen. We’ll reveal how in the next section.
How to Set Up Gift Wrapping & Special Services in WooCommerce
Now that you know why offering these extras matters, let’s dive into how to make it happen, without needing a developer or pulling an all-nighter.
The easiest and most efficient way to add gift wrapping and special services is with the PH WooCommerce Product Add-Ons plugin. Designed for busy store owners like you, it gives you total control over customizing your product pages with no code, no confusion.
Whether it’s a neatly wrapped box, a loving note, or a special service, this plugin has you covered.
Before we begin, make sure the PH WooCommerce Product Add-Ons plugin is installed and activated on your store.
- Gift Wrapping & Personal Messages
Step 1: Create an Add-On Group
Go to WooCommerce > Product Add-Ons > Add New.
Enter a group name, such as “Gifting Options” or “Add a Personal Touch”.

Step 2: Assign the Add-On Group to Products or Categories
This is where you tell WooCommerce where these options should appear.
Under “Choose Products” or “Choose Categories”, select which items these gifting options should be applied to.
For example, assign it to all products in your “Gifts” category or handpick bestsellers that are often bought as gifts.

Step 3: Add Gift Wrapping
Choose Checkbox → Label: “Would you like to add Gift Wrapping?”
Description: “We’ll wrap your gift beautifully, so you don’t have to.”
You can set a small additional charge (e.g., $2).
Under the options section:
- Click + Add Options
- In the Option field, enter: Yes, Add Gift Wrapping
- Set the Price to your preferred amount
- Choose Price Type: Flat Fee
- Leave the checked box unchecked to let the customer opt in


Step 4: Choose How Customers Pick Wrapping Style
After enabling the gift wrapping option, you have two flexible methods to enhance the customer experience:
- Option 1: Let Customers Choose a Gift Wrapper Color
After adding the gift wrapping checkbox, give your customers a little more joy by letting them pick the color of the wrapper. It adds a thoughtful touch and shows you care about their experience.
- Field Type: Colour options
- Label: Choose Gift Wrap Color
- Conditional Logic: Show only if Gift Wrapping is selected


2. Option 2 (Alternative): Add Wrapping Paper Selection via Images
If you prefer to visually showcase wrapping paper styles, try this advanced method:
- Field Type: Image Options
- Label: Select Wrapping Paper
- Options:
- Upload beautiful wrapper images like Red Hearts, Floral Pink, Gold Stripes, etc.
- Label each one clearly
- Conditional Logic: Show only if Gift Wrapping is selected


Step 5: Add a Personalized Message Field
- Field Type: Text or Textarea
- Label: Leave a Personalized Message

3. Let customers add a custom note: whether it’s a “Happy Birthday” or an inside joke
4. Conditional Logic: Show only if gift wrapping is selected

Step 6: (Optional) Let Customers Upload a Custom Gift Wrapper or Gift Card Design
- Field Type: File
- Label: Upload Custom Gift Wrapper / Gift Card Design
- Max Size: 5 MB
- Conditional Logic: Show only if Gift Wrapping is selected, and upload your own gift wrapper Design is selected
- Price: Add an extra charge if offering a premium customization service


- Special Services to Offer (and How to Set Them Up)
Now here’s where your store can stand out. Offer special services your customers didn’t even know they wanted, but now won’t shop without.
Here are some popular and high-impact special services you can add using the same PluginHive plugin:
- Custom Engraving or Monogramming
Perfect for jewelry, accessories, or luxury goods.
- Field Type: Text
- Label: “Add Engraving”
- Validation: Character limit if needed
2. Add-ons Like Custom Scent, Size, or Finish
Ideal for cosmetics, candles, or handcrafted goods.
- Field Type: Dropdown
- Label: “Choose Your Scent”
- Options: Lavender, Vanilla, Ocean Breeze.
3. Eco-Friendly Packaging Option
Let eco-conscious customers feel good about their purchase.
- Field Type: Checkbox
- Label: “Use Eco-Friendly Packaging”
- Description: “We’ll use recyclable, sustainable materials.”
4. Handwritten Note from the Seller
For small handmade brands, this personal touch builds trust.
- Field Type: Text Area
- Label: “Want us to include a note?”
- Optional: Let customers upload or write their notes.
Managing Orders with Gift Wrapping & Special Services
Once your customers start selecting gift wrapping and special services at checkout, managing those custom requests becomes essential to ensure a smooth fulfillment process. With the right setup, WooCommerce can handle these personalized touches both efficiently and error-free.
1. View Gift Wrap Selections in Order Details
Each time a customer opts for gift wrapping or selects a specific wrapper color, the information is automatically recorded in the order summary.
- Navigate to WooCommerce → Orders
- Click on any order to open the Order Details page
- You’ll see the selected options like:
- Gift Wrapping: Yes
- Wrap Color: Gold
- Custom Message: “Happy Birthday, Grandma!”
This ensures your packing team knows exactly how to prepare the order, leaving no room for confusion.
2. Coordinate with Fulfillment Teams
Whether you’re packing in-house or using a third-party logistics provider, make sure:
- All custom fields (gift wrap, colors, messages) are visible to them
- A workflow is in place to handle these services without delays
- “Surprise Me!” options are interpreted correctly (e.g., randomly select from available wrap colors)
3. Keep Customers in the Loop
Show your attention to detail by reflecting the selected services in the order confirmation email or thank-you page.
- Add a section like:
“You’ve chosen to gift wrap this order in Silver with the message: ‘Congrats on your new job!’“
This reassurance helps build trust and keeps customer expectations aligned.
Conclusion
Gift wrapping and special services are no longer just “nice-to-haves”; they’re a strategic tool for increasing conversions and building customer loyalty. With the PH WooCommerce Product Add-Ons plugin, you don’t need custom development or complex workflows. In just a few clicks, you can offer rich, personalized experiences that leave a lasting impression.
So go ahead, wrap up your customer’s happiness, one order at a time.
Need help getting started? Reach out to PluginHive Support for quick assistance with setup and start delighting your customers today.
FAQs
1. Do I need to know coding to offer gift wrapping in WooCommerce?
Not at all! With the PH WooCommerce Product Add-Ons plugin, you can add gift wrapping, personal messages, and other custom options using a visual interface, no coding required.
2. Can I charge extra for gift wrapping and special services?
Yes. The plugin allows you to set flat fees or percentage-based charges for each add-on option, giving you full control over pricing.
3. Will the gift options work with my current WooCommerce theme and checkout flow?
Yes. The PH WooCommerce Product Add-Ons plugin is built to seamlessly integrate with most WooCommerce-compatible themes and checkout processes. It ensures a smooth customer experience from product selection to payment.
4. Can I apply gift wrapping options to only certain WooCommerce products?
Yes, you can apply product add-ons selectively by assigning them to specific products or categories within your WooCommerce store using the plugin.