Shopify Packing Slips – A Complete Guide 2023

shopify packing slip

A packing slip is a document that includes a list of items included in the package with additional details such as SKU numbers, weights, dimensions, quantity, and addresses. Once the package arrives, the customer can check the packing slip to ensure that every item was delivered. Also, it helps merchants to stay organized when they are shipping in bulk or working with multiple vendors.

On this page

Is the Packing Slip the same as Commercial Invoice?
Importance of Packing Slips
Print Packing Slips On Shopify
Customize Packing Slips On Shopify

Is the Packing Slip the same as Commercial Invoice?

There might be confusion around Packing Slips and Commercial Invoices as they might look nearly identical, however, they serve different purposes. A packing slip is used to verify the packed products, whereas an invoice is the financial document of the order, containing information like the product cost, shipping cost, tax, surcharges, and more.

Importance of Packing Slips 

For eCommerce businesses understanding how packing slips work is vital to order management, as it helps with processing and delivering orders. 

This section will go through some of the other reasons why these documents are important:

1. Ensures the accuracy and completeness of a shipment

All orders have to be verified and checked before a package is on its way to the customer. That’s why the packing slip is important to double-check as it lists everything included in the shipment. Packing slips serve as a checklist, so no item is missing before it’s shipped.

2. Easy tracking of all items in the order

Depending on the size of the order and products, as well as the location of different SKUs among different warehouses, an order may need to be split into separate shipments like sent in different boxes. If an order is spread out across multiple boxes, a packaging slip can help both the seller and recipient stay organized by tracking their orders.

3. Identify damaged items

Packing slips help in the identification and classification of damaged items. It helps identify whether the entire package was damaged in transit or some of the fragile items broke during shipping. Such incidents do occur, so having a packing slip as a backup might help speed up the processing of a refund or resending of the parcel.

You can print Shopify packing slips under Orders> More Actions> Print Packing Slips. However, if you want to print all your shipping documents: labels, packing slips, manifests, commercial invoices & more in one place then the PH MultiCarrier Shipping Label app fulfills your requirement.

Let’s see the steps on how you can print and edit packing slips within the app:

  • Select the orders/s and head over to the Advance section, and click Print Packing Slip as shown below:

print packing slips

Here have a look at the default packing slip:

packing slip

Customize Packing Slips On Shopify

There’s no one-size-fits-all template for packing slips because what you decide to include will vary greatly depending on your business and the products you offer. However, there are some things that every packing slip template should include:

  • Order date
  • Order number
  • Products included
  • Quantity of products
  • Pricing information
  • Product Weight

Some additional things you might want to have on your packing list include:

  • Personalized message or Note
  • Company logo

For a custom packing slip template, head over to Settings then Shipping within the PH MultiCarrier Shipping Label app as shown below:

customize packing slips

Next, under Packing Slip Template choose Custom Template and click on Edit Packing Slip Template for modification.

edit packing slip template

Once you click on the Edit Packing Slip Template, the page with the template language will open and you can make changes to it. You can add or edit the alignment of:

  • Order Details like Order Number & Date of Order
  • Store Address
  • Product Details like Quantity, Weight, Dimensions, SKU, Price
  • Customer Shipping and Billing Address
  • Extra Information or a Note

You can also Preview the changes before saving and once confirmed click on the Save button as shown below:

packing slip template

Packing Slip with Personalised Notes for Customers

It is always a good idea to leave a note of thanks to your customers. If you want to add a small note to display in the footer of the packing slip, you can edit the code as shown below:

personalised note

Once it’s saved and Packing Slip is printed, it will show a note like this:

customized packing slip

Resizing Brand Logo 

Adding your company logo on the packing slip makes a strong first impression, creates brand identity, and also fosters brand loyalty. In the packing slip template, you can align or resize your logo. Here the logo is resized:

resizing logo

After making the changes the logo size is proportionate and properly aligned as shown below:

customised packing slip

Customising Order Note in Packing Slip

To customize your Shopify Order Note, click on Online Store> Themes> Customize as shown below:


Next, select Cart under the Themes icon:


Under the dropdown enable the Enable Cart Note as shown below:


Now once your customer goes to the cart page, they can add their Order Note under Order Special Instructions:


Here is the sample of the Packing Slip with the same order note added by your customer:


Now you are familiar with how packing slips work and how these documents help the shipping process become more efficient and organized & ensure that all orders are complete and accurate

Have more queries about how to customize your Packing Slips? Feel free to reach out to our shipping experts today!