How to Get FedEx Production Credentials and Enable FedEx Label Generation for your Account?

In this article, we will see how you can get FedEx Production Credentials for your FedEx Account. This article will also explain the FedEx Label Evaluation process to generate official FedEx Shipping Labels from your FedEx Production Account.

Get FedEx Production Credentials

Pre-requisite: Register at FedEx and generate the Test Credentials. You will only be able to generate Test labels once you have the Test account.

Note: Visit How To Register at FedEx and Get Developer Test Credentials? to know more.

Follow the steps below to get your FedEx Production Credentials and use it with your Web Service Application.

  • Sign in to your FedEx account at the FedEx Developer Resource Center.
  • Scroll to the FedEx Web Services section as shown below and click on the Move to Production option.
    Move To Production
    Move To Production
  • You will get the FedEx Web Service Production Access Registration page
    FedEx Form
    Fill in the following details:

    • Do you intend to resell your software?
      Select No (Recommended)
    • Please check the box next to each type of FedEx Web Service you intend to use in your integration solution:
      Select FedEx Web Services for Shipping (Recommended)
    • Please indicate whether you are developing your FedEx Integration Solution as a Corporate Developer or as a Consultant:
      Select Corporate Developer (based on who is generating the keys)
  • Once you click on Continue, you will be redirected to FedEx Web Services End User License Agreement. Click on I Accept to proceed
    User Agreement
  • Fill out the FedEx Contact Information along with the FedEx Shipping Account Number, in the form shown below to get your Production Credentials.
    Contact info
  • Click on Get Your Key. You will get the following details on your screen:
    • FedEx Production Account Number
    • FedEx Production Meter Number
    • FedEx Production Web Service Key
      **Please make sure you save these details or take a screenshot if the details. If these details are lost you may need to re-register at FedEx.
  • The Web Service Password will also be sent to you via email.

Enable FedEx Label Generation for your FedEx Account

The final step in the FedEx Web Services certification process is the Label Evaluation process.

Once you get the FedEx Production credentials, you can get FedEx rates using this account. But, until you have not completed the Label Evaluation process by FedEx using the Test account, the label generation won’t be enabled you will be able to generate official FedEx labels from your Production account. 

These labels will be evaluated to ensure no delivery service interruptions occur once your packages enter the FedEx operational network.

Follow the steps below to successfully complete the FedEx Label Evaluation Process and generate official FedEx Labels from your Production account: 

  • Generate the below six labels using your Test credentials.
    • FedEx Ground Label
    • FedEx Ground COD Label
    • FedEx COD Return Label
    • FedEx Express Service Label
    • FedEx Express Service COD Label
    • FedEx Express Service COD Return Label

Note: Take care of the following points while generating test labels:

  1. Use your own shipper address information when creating test labels for the evaluation process.
  2. Only create sample labels for the specific services that are applicable to your situation.
  3. COD shipments must also include the corresponding COD Return label.
  4. International Express shipments must also include the secondary Air Waybill (AWB) label.
  5. Multi-piece shipments (MPS) must include one label for each package in the shipment.
  6. FedEx Freight and FedEx SmartPost labels do not require evaluation.
  • Contact websupport@fedex.com along with these labels and the following details.
    • FedEx Production Key Details
      • Account Number
      • Meter Number
      • Authentication Key
    • FedEx Test Credentials
      • Test Account Number
      • Test Meter Number
      • Developer Test Key
      • Test Password
    • E-mail Address
    • Company Name
    • Contact Name (FIRST and LAST NAME)
    • Phone Number (Including area code)
  • Once you have done the above two steps, you will get a reply from FedEx along with a Case ID and WIS Cover SheetGiven below is a sample WIS Cover Sheet. Fill up the details.

WIS Cover Sheet for FedEx

  • Now, contact label@fedex.com and groundlabel@fedex.com along with the WIS Cover Sheet, Case ID, Test Labels and other details mentioned in the previous section.
  • Regional WIS Team Enables the Application: Once the test labels are approved for production status by the label evaluation teams, the support team for your region will authorize your production credentials to transmit the identified shipping label transaction and will notify you via email of successful certification.
    Note: Your approval is on a per-key basis, meaning if you generate additional FedEx Web Services production keys, you’ll need to inform your regional support team in order to resolve any authentication errors.
  • Once FedEx has evaluated the labels and approved it, replace the test URL and test credentials with the production URL and production credentials. This completes the certification process and moves your application to production along with the label Generation enabled for your Account.
    Note: It is recommended that you immediately test the production version of the application using sample data.

Final Thoughts

This article covers how to get FedEx Production credentials and enable Label Generation in your account. 

As you have noticed, the complete process is a bit complex and takes a long time to complete. But, if you are using the WooCommerce FedEx Shipping Plugin or the Shopify FedEx App, the complete process of Label Evaluation is handled by our team and as our customers, you don’t have to worry about the process.

If you have any queries, contact our customer support. Our team will be able to help you with any issues that you face. 

Good luck 🙂

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