In the fast-paced world of eCommerce, delivering exceptional customer experience is crucial for staying ahead. A pivotal aspect of this experience is efficient order tracking, ensuring customers stay informed and satisfied throughout their buying journey. Discover the best Shopify order tracking apps in this article, ready to revolutionize your Shopify store’s backend processes and delight customers with real-time updates. Get ready for seamless shipment tracking bliss!
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1. Shipment Tracking and Notify
The Shipment Tracking & Notify app is the go-to solution for effortless shipment tracking within Shopify. With this user-friendly app, you can easily sort shipments into categories like In Transit, Out for Delivery, Delivered, and Exception, making it a breeze to resolve any delivery issues swiftly. Keep your customers informed and satisfied with real-time order tracking updates, ensuring they have a fantastic post-shipment experience. This Shopify Shipment Tracking app also provides a branded tracking page, increasing your brand visibility and customer loyalty. No need to worry about complicated tracking processes, as Shipment Tracking & Notify supports various carriers, including UPS, FedEx, USPS, DHL Express, Canada Post, Australia Post, Delhivery, and more. Elevate your Shopify store’s shipping game with Shipment Tracking & Notify today!
Key Features:
- Effortlessly track all shipments within Shopify with ease.
- Organize shipments based on their status – In Transit, Out for Delivery, Delivered & Exception – for quick issue resolution.
- Provide real-time delivery updates to your customers for a stellar post-shipment experience.
- Boost your brand visibility and retain customers with a branded tracking page.
- Send updates using your business email and mail server to avoid spam concerns.
- Enjoy support for a wide range of carriers, including UPS, Sendle, Blue Dart, Landmark Global, Thailand Post, Stamps.com, and more.
Pricing:
- Plans: Starter ($9/month for 200 orders), Popular ($29/month for 1000 orders), Premium ($49/month for 2000 orders), Enterprise ($99/month for unlimited orders).
- All plans include Branded Tracking Page and Real-time Tracking Notifications.
- A 7-day free trial is available for all plans.
2. ParcelPanel Order Tracking
ParcelPanel Order Tracking is a powerful Shopify app that streamlines order tracking, reduces customer queries, and offers a branded tracking page. With support for 800+ carriers and simplified dropshipping processes, elevate your customer experience with ParcelPanel today!
Features:
- Simplify parcel tracking with ParcelPanel’s intuitive smart dashboard, enabling you to track all your orders seamlessly.
- Keep customers engaged and informed through smooth and timely ParcelPanel shipping notifications.
- Create a branded order lookup page with abundant custom elements, ensuring a hassle-free experience and reducing customer inquiries.
- Tailored for dropshipping, easily hide Chinese origin details with just one click, streamlining your process.
- Unlock the potential for growth with ParcelPanel’s smart upsell system and powerful analytics, complemented by 24/7 customer support for unrivaled assistance.
Pricing:
- FREE Plan: Free (20 orders per month)
- ESSENTIAL Plan: $9/month (200 orders per month)
- PROFESSIONAL Plan: $49/month (2,000 orders per month)
- ENTERPRISE Plan: $399/month (25,000 orders per month) (Higher plans available)
3. Shipway Order Tracking
Shipway is a robust Shopify order tracking app that simplifies global shipment monitoring for your website. Keep clients informed with real-time updates and improve interactions through customizable tracking pages. Utilize the Net Promoter Score to gauge customer satisfaction. Benefit from features like centralized airway bill monitoring and support from 400+ carriers, reducing consumer demand and enhancing post-purchase experiences. Elevate your e-commerce store’s shipping efficiency with Shipway, delivering exceptional service that keeps customers coming back.
Features:
- Personalized Tracking: Create a branded order tracking page with an Estimated Delivery Date.
- Proactive Notifications: Keep customers updated via SMS, Email, and WhatsApp.
- Customer Feedback: Gather valuable reviews using an integrated widget.
- Efficient Query Handling: Address customer queries promptly and effectively.
- Real-Time Tracking: Customizable pages with automated shipment updates.
- Multi-Channel Updates: Notify clients via email, WhatsApp, and SMS.
- Measure Satisfaction: Utilize Net Promoter Score to gauge customer happiness.
- Dropshipping Support: Branded tracking for various carriers like China Post, SF Express, and more.
Pricing:
- FREE Plan: Free (50 Shipments/Month)
- STARTER Plan: $9/month or $97/year (10% off) (300 Shipments/Month)
- GROWTH Plan: $49/month or $529/year (10% off) (2000 Shipments/Month)
- ENTERPRISE Plan: $99/month or $1,069/year (10% off) (5000 Shipments/Month)
Conclusion:
Efficient order tracking is a cornerstone of a remarkable customer experience in the eCommerce world. By incorporating one of these top Shopify order tracking apps, you can elevate your store’s backend operations and provide your customers with real-time updates and transparency throughout their buying journey. Choose the app that aligns best with your store’s requirements, and set yourself on the path to success in the competitive world of eCommerce.
