Australia Post plays a crucial role for Shopify sellers across Australia, offering reliable solutions for both domestic and international shipping. Whether you’re just launching a store or scaling your operations, choosing the right shipping service is critical to your success.
In this article, we’ll compare two major Australia Post services, eParcel and MyPost Business, to help you determine which is best for your Shopify store. From pricing structures to service capabilities, we’ll break down the pros and cons of each to suit businesses of all sizes, from startups to high-volume sellers, because as shipping in Australia continues to evolve, making the right shipping decision can have a significant impact on customer satisfaction, delivery speed.
In This Article:
- Australia Post eParcel: Key Features
- Australia Post MyPost Business: Key Features
- Pricing Comparision
- Shopify Domestic Shipping
- Shopify International Shipping
- Which One is Right for Your Shopify Store?
- Conclusion
- FAQ’s
Australia Post eParcel: Key Features
eParcel is a shipping service from Australia Post ideal for medium to large businesses that send a large number of packages annually. It offers scalable logistics with discounted rates, ideal for high-volume Shopify stores.
Key Features:
- Contract-based pricing with volume discounts:
Businesses that meet the parcel threshold (>2000) get access to lower rates on both domestic and international deliveries, helping reduce overall shipping costs. - Full support for domestic and international shipping:
Includes access to Parcel Post, Express Post, International Express, and International Standard delivery options, making it easier to manage all your shipments. - Advanced tracking, returns, and delivery options:
Offers features like branded labels, tracking updates via the PluginHive Australia Post Ship app, along with a wide network of return drop-off points. - Third-party integration for Shopify
To use eParcel with Shopify, you’ll need apps like PH Shopify Australia Post Shipping App to manage orders and generate labels.
Australia Post MyPost Business: Key Features
MyPost Business is a free shipping solution by Australia Post, ideal for small businesses and startups sending fewer than 2,000 parcels annually. It offers flexible rates and an easy-to-use interface, making it perfect for new Shopify merchants.
Key Features:
- Tiered discounts based on weekly spend
Businesses get up to 40% off on domestic and 30% off on international shipping, depending on how much they spend on Mypost business products each week. - Web-based portal with no contract needed
Easily manage shipments, print labels, and track parcels directly through the MyPost Business online portal, no account manager or annual contract required. - Supports both pickups and drop-offs
Offers flexible options, including scheduled pickups or drop-offs at Post Offices, Parcel Lockers, or street boxes across Australia. - Simple Shopify setup via PluginHive Australia Post app
Quick integration with Shopify using the PH Shopidy Australia Post app, making it easy for beginners to start shipping right away.
Pricing Comparison
Choosing between MyPost Business and eParcel often comes down to parcel volume, the price for that volume, and how your Shopify business is growing.
eParcel Pricing vs MyPost Business:
MyPost Business Pricing
MyPost Business uses a band-based tiered pricing system. The more you spend on shipping each week, the higher the discount you receive:
- Suppose you have spent $500 – $999 in the last 4 weeks. Or, $5,000 – $9,999 in the last 12 months. You can get up to 30% off domestic shipping and 25% off international shipping.
- No contracts or setup fees.
- Perfect for smaller Shopify merchants sending fewer parcels per week.
eParcel Pricing
eParcel offers contract-based pricing with rates negotiated based on your annual parcel volume.
- For an eParcel contract, shipping at least 2,000+ domestic parcels per year is necessary.
- Custom pricing, typically more competitive for high-volume sellers.
- Offers optional add-ons (Transit Cover, Signature on Delivery) and tailored international shipping rates.
Pros and Cons
MyPost Business | eParcel Contract | |
---|---|---|
Pros | Easy entry, no contracts, scalable with volume, and instant access. | Lower rates for high-volume, commercial-grade services and dedicated support. |
Cons | Higher per-parcel cost at high volumes compared to eParcel. | Requires contract, setup time, and consistent volume commitment. |
Cost-Efficiency Based on Parcel Volume
- If you’re sending under 200 parcels/month, MyPost Business offers better flexibility without long-term obligations.
- Once your Shopify store consistently ships 200+ parcels/month, eParcel becomes more cost-efficient due to the custom-negotiated discount it offers with the eParcel contract.
Shopify Domestic Shipping
With the PH Shopify Australia Post Shipping app, Shopify merchants can manage domestic shipping seamlessly using either MyPost Business or eParcel.
- The app displays accurate shipping rates at checkout, including both Parcel Post and Express Post services.


- It also facilitates label creation for these services, enabling merchants to quickly print Australia Post shipping labels.

Shopify International Shipping
International shipping is supported through both MyPost Business and eParcel, but
- For faster delivery times and better tracking, especially as your Shopify store scales, FedEx is often the preferred choice.
- By integrating FedEx with PH Multi Carrier Shipping Label app, you can offer reliable international shipping with real-time rates of FedEx international services

- You can also generate shipping labels for these FedEx international services directly through PH Multi Carrier Shipping Label app.

Which One is Right for Your Shopify Store?
The right Australia Post service depends on your Shopify store’s size, shipping volume, and need for automation. The factors given below should be considered when making a choice.
Consideration | MyPost Business | eParcel Contract |
---|---|---|
Parcel Volume | Best for under 2,000 parcels/year | Ideal for 2,000+ parcels/year |
Tracking & Support | Standard tracking with Australia Post customer support | Priority tracking and dedicated account support in contract-based shipping |
Budget | No upfront cost, discounts are based on spending. | Volume-based rates with deeper long-term savings. |
Setup Speed | Immediate access for all discounted volume-based shipping | Requires onboarding and approval for contract-based discounted shipping. |
Conclusion
Choosing the right Australia Post service for your Shopify store depends on where you are in your growth journey. MyPost Business is a great fit for smaller merchants who need flexibility without contracts, while eParcel offers better rates and advanced features for high-volume businesses. As your store grows, switching to the right solution can save money and improve your shipping workflow. To make the transition smoother, consider using Shopify Australia Post Shipping and PH Multi-Carrier Shipping label apps for seamless Shopify integration and automation.
FAQ’s
- Can I use MyPost Business on Shopify without a contract?
Yes. MyPost Business does not require any contracts or upfront fees; it’s ready to use through the PH Australia Post app.
- Do I need to ship a minimum number of parcels to use eParcel?
No. To qualify for eParcel, do not need to ship 2,000 domestic parcels per year, but to qualify for the “eParcel contract,” a shipping volume of 2000/year is required.
- Can I get discounted shipping rates with MyPost Business?
Yes. MyPost Business offers tiered discounts based on your weekly spend, with up to 40% off domestic and 30% off international shipping.
- Is eParcel better for high-volume Shopify stores?
Yes. eParcel is designed for medium to large Shopify stores that need lower per-parcel rates and advanced shipping features.