WooCommerce Shipment Tracking Plugin helps to integrate Order tracking functionalities to the WooCommerce shops worldwide. By using this WooCommerce Order tracking plugin, you provide your customers with an easy way to track their shipments for various shipping carriers worldwide.
- Now add shipment tracking information to orders in an instant.
- Now get WooCommerce Shipping Notification in Order Completion email.
- Also, adds tracking info to:
- WooCommerce Order page in My Account
- Order details page in admin
- Easily Add/Remove new Shipping service providers.
- Automatically mark the order as Completed.
- Real-time status updates for selected shipping companies using APIs.
- Define your own custom tracking messages.
- Bulk Import of WooCommerce Tracking Number using the CSV including FTP upload.
- Schedule import of WooCommerce tracking numbers automatically.
- WPML Compatible
mike75 (verified owner) –
The UPS and Shipment Tracking plugin works great. Any time I have an issue it is addressed promptly. Makes my life easier.
sfroloshki (verified owner) –
Awesome support! Had an issue and the support team was able to help me resolve it in no time.
Claire Morgan (verified owner) –
Excellent service!
Matthew Williams (verified owner) –
Summary: What a great plugin. What great customer support. What a great overall customer experience!
WooCommerce Shipment Tracking Pro was my first paid plugin experience. I was using the free version (and several other free plugins from Xadapter), but really wanted the live tracking updates. All the other tracking plugins that I researched made you send customer info to a third party processor in order to get tracking updates. So I reluctantly purchased it, but could not get the pro features to work on my site. Also, I did not realize that the main feature I wanted was only developed for USPS and Canada Post. So I was disappointed and asked for a refund.
Anindo was assigned to my request and promptly offered to refund, but respectfully asked if he could help me get it working. After I explained that I did not read the fine print and that USPS was the only US carrier that was supported for live tracking status and that I needed UPS and FedEx, he reassured me that they would get those carriers developed within a week. So, cautiously, I decided to stick with it and wait for it to be developed.
In the mean time, Anindo helped me troubleshoot why the pro version wasn’t taking effect on my live site. Due to our company’s security policy, I was not allowed to let him log in as an Administrator to our wordpress site, which made it more difficult to troubleshoot, but he stayed with me and helped as much as he could. I set up a test site and their pro plugin worked fine on it until I moved my functions.php file from the live site to the test site. It broke the upgrading to pro feature. By process of elimination I managed to find a snippet in my functions file that was interfering with their plugin registering the pro version. He provided me an edited version of my snippet that would allow their plugin to work correctly, and it worked.
Main problem solved, I now was able to see the tracking status for USPS. Was still waiting for UPS and FedEx. But, USPS tracking status was surprisingly disappointing, it didn’t have any history, only the last status. And when UPS did get developed, it only showed vague status, no date or locations.
At this point, I was ready to give up on tracking updates (almost a month had gone by and my boss wanted me to move on). My live site now showed me what the pro plugin could do, but my boss was not satisfied with it and didn’t think it was worth implementing since it didn’t give a complete history. I didn’t think it was proper to expect Xadapter to do extra features like tracking history (especially since they had already invested so much time helping me, and their plugin does what it claims to do, the problem was on my end), so I told them why I was not satisfied, and wanted to switch my license to another one of their plugins. They said no problem, but I was again asked to give them a few days and they would have the complete tracking history. So, I’m like, really, sure, ok, why not? It would be awesome if we could display the whole history so the customer doesn’t need to go to the shippers website.
A couple days later, they now have the complete history of USPS working. However, UPS api did not give them a way to pull the history, so instead of giving up, they contact UPS, twice, and after another week, finally somehow got it to work.
To wrap it all up … I now can display complete tracking history for USPS, UPS, and FedEx tracking on a customers view-order page that will refresh when a customer either views their order, or clicks a refresh link (there is an admin setting to choose). Also, it adds tracking number links in customer emails when the order is marked complete, and has the ability to import tracking numbers (I do not use this feature). All this, without using a third party website or subscription service.
What a great plugin. What great customer support. What a great overall customer experience!
Rob Rama (verified owner) –
This is a good investment for your Woocommerce website. Tracking capability is de facto today. I would be very put off if a store did not provide tracking. This plugin does exactly that. But more importantly especially for small business owners like me who wear multiple hats including web designer builder guy, developer support is paramount. These guys are 1) quick to respond, 2) cordial in their response, and 3) actually fixes the issue. I have purchased MANY plugins and in my experience, you normally get to pick 2 – if you are lucky.
Michael Richards (verified owner) –
Great plugin, does what you need. Support was excellent and our issue was sorted out quickly. Enjoy the flexibility of the integration as it allows us to use couriers which are often not integrated with other shipping plugins. Excellent work here. Will be using this plugin again in the short future.
Michael WElch (verified owner) –
Wow! Awesome support. I was bracing for the usual obstacles stopping. But Anindo not only was almost instantaneous with his reply, he jumped inspected my setup to be sure it was all correct. Great stuff to show my boss so everyone sees it. Highly recommended. Great plugin.
mike75 (verified owner) –
Great support. Had issue with compatibility with another plugin and it was fixed promptly and successfully.
Christopher A Wallace (verified owner) –
When a date formatting issue turned up in the plugin, they were able to fix it and get an update to me in a very short time. Excellent customer service and a great product.
Dexter Rice (verified owner) –
Plugin was a breeze and has been working well for us from the get go. Very impressed with customer support. Great communication and easily resolved a question we came to them with. Highly recommend!
Dave Reedijk (verified owner) –
Good easy to use plugin which does exactly what it is advertising! Easy for the administrator and perfect for the customer.
Support when needed is responsive and customer oriented. Highly recommended.
Wayne Brown (verified owner) –
Support is awesome- fast response and knowledgeable. They helped me through issues with clear, concise instructions and assistance on their own end. It was literally a breeze.