Planning on starting an online business? Looking for the best e-commerce platform? Then Shopify is your answer. It’s an effective e-commerce platform which offers everything your online store needs. You have things like Shopify shipping, Shopify payments, Shopify analytics, etc., to help you in your journey.
Talking about Shopify shipping, with Shopify, you can choose from shipping options like Shopify FedEx, UPS, USPS, weight-based shipping, and more. But all glory aside, there are certain issues which remain even if you have the best solutions with you. Yes, we are talking about problems with shipping.
And for the very same reason, in this article, we are going to explore Shopify shipping in detail. We will solve some of the issues surrounding shipping and help you take advantage of the solution you already have. Additionally, we will show you how the Shopify FedEx App is the best option for all your FedEx-related needs.
So read along and find out more.
Why Should You Use Shopify?
Shopify is a Saas-based solution known for its innovations and easy interface. Other platforms like WooCommerce are made with the idea of customization and measurability.
It is a very well constructed e-commerce platform with different varieties of themes that look modern and stylish but also simple and you get exactly what you are looking for.
Benefits of using Shopify
- The reason for such popularity of Shopify is that it manages to achieve almost all the features by using a built-in tool, or they let you install it with an app. One such example is the Shopify FedEx App.
- It supports multiple languages. So, if you are planning to sell your product all over the world, Shopify is the best platform for you. In Shopify, there are many apps available which allow the store owner to translate their store language.
- You can easily manage your store and the entire data without any technical knowledge. The dashboard of the Shopify store is very simple. So, you can set up your store and perform all the tasks easily.
- You can manage your Shopify store on your smartphone. The Shopify mobile app allows you to manage your orders, product, and customers from anywhere with your smartphone.
- The shipping process in Shopify is easier and fulfillment of the orders can be done quickly. You can buy the shipping labels directly in Shopify, print multiple labels at a time, and ship your orders.
What is Shopify Shipping?
Shipping is the point where a customer gets to experience the quality of your store. Even if your store look really good and you give the best experience to the customers till checking out, the customers analyze your store based on your shipping strategies.
As mentioned, Shopify shipping makes the order fulfillment process easier. Also, Shopify allows you to print shipping labels, packing slips, etc. and handles the shipping with the help of different carriers.
When a customer places an order and you want to ship it, your shipping carrier is the company that picks up your package and delivers it to your customer. Shipping carriers like UPS or DHL physically deliver packages to your customer’s address.
Shopify shipping works with UPS, USPS, and DHL in the US. It works with Canada Post in Canada and you can access all the services of these carriers like overnight delivery, priority shipping, etc. Also, you can get the tracking updates, and more depending on the carrier that you choose.
Shopify also integrates with third-party solutions like Shopify FedEx app, which helps the store owners in automating the FedEx shipping using Shopify.
Each shipping carrier will offer multiple shipping methods based on your needs. For example, you can offer two methods to your customers; one that offers normal delivery which is cheaper and the other which guarantees the delivery within a fixed time (maybe 2 days) which is costlier. Both these services are offered by the same carriers.
What does Shopify Offer in the Shipping Process?
Shopify offers different features for handling the shipping process. Some of the features include:
- Unlimited products
- Adding Staff accounts
- Manual order creation
- Label Printing
- Abandoned cart recovery
- Shipping Insurance
- Shopify Point of Sale
- Flat Rate shipping
- Weight-based rate calculation
- Handling international orders
- Third-party calculated shipping rates (advanced feature)
Now, let us see these features in detail.
You are not restricted to the number of products that you add to your store. Under your dashboard, go to “Products”. Click on “Add product”. Give the details related to the product such as product image, pricing, inventory, weight, variants, etc and save the product.
Adding Staff Accounts
When you sign up for Shopify, you will automatically have an account with a username and password. Depending on the plan you choose in Shopify, you can create additional accounts for your staff members:
- Shopify lite– 1 staff account.
- Basic Shopify– 2 staff accounts.
- Shopify– 5 staff accounts.
- Advanced Shopify– 15 staff accounts.
You can add staff accounts which allow your staff to complete basic admin tasks. But, they are restricted to sensitive information. Staff accounts allow you to see the updates and changes made by each staff member in your store.
Under “Settings” of your store, go to “Account” settings. You can find the option to “Add staff account” and “Log out of staff accounts”.
Manual Order Creation
You can create new orders for your customers manually and enter payment details from your Shopify admin. This means that you can even create an order for your customer over a call. Create the order for the customer, send e-mail invoice to the customer and add the payment details in your store.
Go to the “Orders” section and click on “Create order”.
In this section, you can select “Browse products” and add the product or simply search for the product and add it. You can even add a “Custom item”.
After the product has been added, you can send the details to the customer via e-mail by using the “E-mail invoice”. Also, you can add the payment details in this section. This order will be saved under “Drafts” section.
You can generate labels for your orders directly from Shopify. This feature is available only in the higher plans and not in the Shopify lite plan.
Go to the “Orders” section where you will find all your orders. Select the order and under “Actions”, you can find “Create shipping labels”. You can also create labels for multiple orders in a single click.
Abandoned Cart Recovery
You can recover lost customers by automatically sending an email to the customers who have abandoned the cart. This e-mail will contain a link to their abandoned shopping carts, encouraging them to complete their order.
Under the “Orders” section, you can find “Abandoned checkouts”. This section contains the abandoned orders.
Now, if you open the order details, you can find an option for sending an e-mail to the particular customer along with the link to the cart.
To qualify for Shopify insurance coverage, you have to use Shopify Shipping to buy shipping labels on the packages that you send through UPS, DHL, USPS, and Canada Post.
The amount of coverage and the way that you can claim the money depends on the shipping carrier that you use to ship your products.
For example, if you use USPS, you can submit a claim within 7 to 60 days of making a shipment.
The amount of insurance coverage that your shipment receives depends on the mail type that you’re using with USPS. For mail services like Priority Mail and Priority Mail Express, you will receive coverage up to $100.
Shopify Point of Sale (POS)
Shopify POS is an app for Android and iOS that allows you to process orders and take payments in person. You can manage all aspects of your store from your Shopify admin panel, which you can access using any browser. By creating an online presence, you can sell your products worldwide.
With POS, you can accept credit cards in-store, on the go, and everywhere. In simple words, with POS, you can sell anywhere your customers are.
Flat Rate Shipping
Flat rate is an extra amount which a store owner can charge for shipping, regardless of the products and quantities they order. For example, you must have seen in some stores, $3 shipping charge for all orders!
In Shopify store, you can set up rate based on three factors; price-based, weight-based and calculated rates from shipping carriers like UPS, USPS, etc. To set up flat rates in Shopify store, follow these steps.
Step 1: Under “Settings”, go to the “Shipping” section.
Step 2: You can find shipping zones based on your store location. If your store location is India, then you can see two zones; India and the Rest of the world. You can also “Add shipping zone” based on your choice.
Select the “Edit” option in Domestic, if you want to set up a flat rate for domestic shipping.
Step 3: You want to show the rate based on the price. Consider an example, for all the orders from Rs.10 or above, there is a Standard Rate of Rs.5 added to the total amount.
So, at the checkout page, a Standard rate has been added to the total amount as the cost of the product is Rs.10.
Similar to the price-based rates, flat rates can be added based on the weight of the product. To set up flat rates based on weight, follow these steps.
Step 1: Under “Settings”, go to the “Shipping” section. Select the “Edit” option in Domestic, if you want to set up a flat rate for domestic shipping. You want to show the rate based on weight. Consider an example, for all the orders which weigh 1 kg or above, there is a Weight-based rate of Rs.50 added to the total amount.
So, at the checkout page, a weight-based rate has been added to the total amount as the weight of the product is 2 kg.
Carrier-Based Shipping Rates
Using the calculated shipping rates feature, you can display the carrier calculated rates at the checkout page. This is one of the main features that almost all the store owners look for. Shopify provides this feature only in their advanced plan which costs $299/month.
Calculated shipping rates include rates offered by different carriers like USPS, UPS, DHL, etc. This also includes rates offered by the carriers using an App like the Shopify FedEx app.
You can ship using any carrier. Shopify has partnered with specific carriers to make the shipping process easier. If you ship through Shopify with USPS, UPS, or DHL Express in the United States, or with Canada Post in Canada, you’ll be able to pay and print shipping labels directly in Shopify.
You can set up the calculated shipping rates using different carriers. For example, consider UPS. Since Shopify is partnered with UPS, you just need a UPS account number to configure your account. You can also set up a complete UPS account without Shopify’s UPS account.
But, if you want to use some other carrier like FedEx, you need to have your own FedEx account and you cannot pay and print the shipping labels directly from Shopify.
Setting up UPS and FedEx using Shopify
- Under “Shipping” settings, at the bottom, you can see an option “Connect carrier account”. Click on that and you can find FedEx and UPS. Click on UPS and you can see that there is an option for creating UPS account with the “Shopify UPS account” or “Your UPS account”. Here, you just have to enter your account number and that’s it! Shopify will handle your UPS shipping.
- In the case of FedEx, there is no option for a Shopify FedEx account. You should have your own FedEx account and enter all the account details. You can ship using FedEx without paying and printing the shipping labels directly from Shopify.
Compared to the other platforms, Shopify has a lot of features which helps the store owners mainly in the shipping process. The only disadvantage is that to use the carrier calculated shipping rates and display them on the checkout page, Shopify charges a huge amount.
This is where store owners are forced to use third-party solutions like Shopify FedEx App which helps in shipping your products using FedEx and displaying the FedEx rates at the checkout page.
What are Some Shortcomings of Shopify Shipping?
Even though Shopify’s order fulfillment process is of good quality, there are some shortcomings that need to be noted.
Although Shopify offers a wide range of features for handling the shipping process, you won’t be able to access most features in your basic plan. To have access to the complete shipping processes, you will have to upgrade your plan, which is comparatively higher than what the other platforms offer.
For example, you started your Shopify store with the basic plan which costs $29/month. After a few months, you start getting complaints about the carrier service you are using. The customers suggest another carrier service which is not available within Shopify.
To use that carrier, you will have to integrate a third-party solution. Integration of a third-party solution with your Shopify store is available only in the advanced plan which costs $299/month which is much higher when compared with the basic plan.
There is no option for a dimension based storage of your products. You can only store the products based on their weight. This is a major problem because it can lead to the display of incorrect shipping prices at checkout.
International shipping options don’t calculate tax and duties automatically in Shopify. You can show taxes at checkout, but you will have to manually update the rates on your own.
To overcome these shortcomings, you will have to use any third-party app which will help you handle the shipping process economically. If you are really looking for a solution to these problems, then the Shopify FedEx app is the best choice.
How Can Shopify FedEx App Help You?
The Shopify FedEx app is the most worthy shipping app for any Shopify store. It helps in the complete shipping process of any store who uses FedEx as their carrier service. This app offers the best features for handling the shipping process.
- This app helps you automate the FedEx shipping process.
- Schedule the pickups for all the orders with ease.
- You can display live FedEx shipping rates on your checkout page using this app.
- Print shipping labels from within Shopify without any extra charge from Shopify.
- Enable order tracking for your orders.
- Seamlessly integration between FedEx and Shopify.
- Automation of FedEx domestic, international, and freight shipping rates is possible and you can even adjust shipping rates.
The Shopify FedEx app is the best choice for FedEx shipping. This app does everything in real-time. This means that, if your customer updates their cart by increasing the quantity of the product, the cart will automatically refresh and update the FedEx shipping rate based on the changes that the customer makes.
Since the app automates the real-time shipping rates on your website, the store owner can choose from different services of FedEx based on the requirement and the app will display these rates on the checkout page for the customers.
This app costs a one-time payment of $19 which is just a fraction of what Shopify demands showing the FedEx shipping rates at the checkout page.
To understand how to configure the Shopify FedEx app in your store, visit the app settings page.
Why Choose FedEx Over Other Carriers?
There are many carriers that ship to both domestic and international locations. Carriers like FedEx, UPS or USPS calculate shipping rates based on “from” and “to” address, the weight and dimensions of a package, and the shipping time.
FedEx along with Shopify will be the best combination for any store. FedEx has developed such a large network within this time span which makes them far better than other carrier services. This network spreads over 220 countries worldwide. In simple words, no other carriers can match FedEx when it comes to coverage.
As FedEx provides freight shipments along with other services, you don’t have to worry about late deliveries or your products getting damaged when you want to ship your heavy-weight products. Also, FedEx allows shipping for hazardous products. So, without any doubt, FedEx is the best shipping service for your products.
In this article, we had a discussion on Shopify shipping and what Shopify offers in handling the shipping process of a store. There are some shortcomings of Shopify shipping since we have to update the plan for more features. We now know why FedEx is a popular courier service among global customers.
Also, we discussed the Shopify FedEx app which helps in complete FedEx shipping. It fetches the shipping rates directly from the FedEx servers and provides live FedEx rates to the customers at the checkout page. It also helps in generating the shipping label, tracking the order, etc. If you wish to know more about the app, please do visit the Shopify FedEx app page.
We hope this article has have helped you to understand the workings of the Shopify Shipping and how Shopify FedEx app can improve the shipping process. If you have any queries regarding Shopify shipping using Shopify FedEx app, do contact us. Our support team will help you resolve any issues you face.