How to get DHL Account Number?


In this guide, we will show you how to get DHL Account Number that can be used to automate DHL shipping with PluginHive’s WooCommerce DHL Shipping plugin and Shopify DHL Shipping app.

On this page

Create a DHL Account

Step 1: Visit DHL website and choose which account you want to open with DHL. You can open either a Personal account or a Business account.


Step 2: Enter your personal/business details and click on submit, as shown below.


After entering the details above, DHL will review the details and create an account for you.

Create an XML PI account to get the DHL test credentials

Step 3: In order to have a test DHL account number, visit the DHL Express XML Developer Portal page and get registered, as shown below.


Step 4: Enter the details shown below along with the DHL Express account details that you created in the first step.


Step 5: After saving these details you will receive the DHL Test Account credentials via email, as shown below.


You can use the Test credentials to test the shipping solution for getting live shipping rates, generating test/sample DHL shipping labels, and sample tracking numbers.

Once the testing is completed, you will require DHL Production Credentials to ship your orders with DHL.

Get DHL Production Access for the UK and Rest of the World

After creating the test credentials, you need to contact the DHL account manager. The account manager must request integration via DHL Pre-sales Department. The pre-sales department will then provide you with the DHL production credentials.

Get DHL Production Access for the United States of America

In order to get the DHL production credentials, you need to write to [email protected], along with your full account details like account number, region, address, etc. to get API Access.

Supported DHL Shipping Services

Once you create your DHL account and get production credentials you will get support for the following shipping services based on the availability and destination address.

  • Domestic Express 12:00
  • B2C
  • Jetline
  • Sprintline
  • Express Easy
  • EuroPack
  • BreakBulk Express
  • Medical Express
  • Express Worldwide
  • Express 9:00
  • Freight Worldwide
  • Domestic Economy Select
  • Economy Select
  • Domestic Express 9:00
  • Jumbo Box
  • Express 9:00
  • Express 10:30
  • Domestic Express
  • Domestic Express 10:30
  • GlobalMail Business
  • Same Day
  • Express 12:00
  • Express Envelope

Integrate DHL with your eCommerce store

Once you get the DHL account details, you can integrate it with your eCommerce store (ShopifyWooCommerceBigCommerce and Magento) and start shipping. 

WooCommerce Shipping Services-1

Configure the details under the app carrier section: Account Number, Site Id, Site Password, and Country of Origin as shown below:


PluginHive allows eCommerce merchants to streamline their shipping process right from cart to customers’ doorstep through real-time shipping prices, tracking options, automation of shipping labels, and more. Learn more about integrating PluginHive into your Shopify, WooCommerce, or another eCommerce platform by reaching out to our customer support team.