WooCommerce Bookings and Appointments
WooCommerce Shipping Plugin for FedEx with Print Label
WooCommerce UPS Shipping Plugin with Print Label
WooCommerce Canada Post Shipping Plugin
WooCommerce Shipment Tracking Pro
WooCommerce Table Rate Shipping Pro Plugin
Multi Carrier Shipping Plugin for WooCommerce
Estimated Delivery Date Plugin for WooCommerce
WooCommerce Royal Mail Shipping with Tracking
WooCommerce Multi Vendor Shipping Addon
PH WooCommerce Product Addons
PH WooCommerce Deposits
Shopify Australia Post Shipping App with Rates, Label & Tracking
Shopify Ship, Rate, and Track for FedEx
Shopify Shipment Tracking & Notifications App
WooCommerce Shipping Services
Shopify Multi Carrier Shipping Label App
Multi Carrier Shipping Label for Magento
FedEx Ship, Rate & Track App for BigCommerce
WooCommerce Mobile App
Stamps.com USPS Shipping Extension with Postage for Magento
WordPress Tips and Tricks
WooCommerce Automated Emails and Shipment Delivery Updates
You can keep customers updated at every step of the order fulfillment process with the help of WooCommerce automated emails. These post-purchase emails save a lot of time & effort because you don’t have to write emails separately. You get an option to send order status emails and order completion emails containing the tracking IDs and the shipping labels as well.
How to enable WooCommerce automated emails
You can enable WooCommerce emails under WooCommerce>Settings>Emails. Refer to the image below:
Now, let’s go through the types of WooCommerce emails you can send to customers and keep them in the loop at all times.
- WooCommerce New Order email
- WooCommerce Canceled Order email
- WooCommerce Failed Order email
- WooCommerce Order On-hold email
- WooCommerce Processing Order email
- WooCommerce Completed Order email
1. New WooCommerce order email
As soon as a new order is placed the shipper gets an email with the product details, payment methods, quantity, shipping method, and billing & shipping address.
2. Canceled order email
If the order is canceled due to certain errors like payment failure or incorrect address, a canceled order email is sent to the shipper
3. Failed order email
If the orders cannot be fulfilled because of an incorrect address, an email with failed order status is sent to the shipper.
4. Order on-hold email
When the orders are put to hold due to a payment error an order on hold email is sent to the customer.
5. Processing order email
Once the payment is completed the order automatically starts processing for delivery & a processing order email is sent to the customer.
6. Completed order email
By default Woocommerce, completed order email contains product details, payment methods & billing addresses as shown below:
7. Refunded order email
Sent to customers when they return their orders & a refund is initiated due to product mismatch or other issues.
WooCommerce Emails with Shipment Details
If you are shipping through carriers, your customers might like to track their orders along with additional shipping details. These below WooCommerce Shipping Plugins enable you to send Woocommerce completed order emails including tracking number & URL, the shipping carrier & the service used.
- WooCommerce Shipping Plugin for FedEx
- WooCommerce Shipping Plugin for Canada Post
- WooCommerce Shipping Plugin for UPS
A sample WooCommerce completed order email with all the tracking details is shown below.
Within the above WooCommerce Shipping plugins, you have the option to choose the email recipients. You get the following options for the email recipients.
- Customer & Shipper
This feature lets you decide whether to notify the customer or the shipper or both parties. So, if you choose to select the last option, that is, Customer and Shipper, then the plugin will send two separate emails. Refer to the image below:
Send WooCommerce Order Invoice to Customers
You can send the invoice directly from the Edit Order page. This feature is part of WooCommerce and it comes inbuilt with it.
To send the invoice you need to choose the following option as shown in the top right corner of the order page. You can refer to the following image for the same.
As soon as you click on this option, an automated email containing the order details will be sent to the customer. This email includes product details, payment methods, quantity, shipping method, and billing & shipping address.
You can further choose to add your own custom shipment message that would contain the shipment date, service name, and tracking ID link.
Read WooCommerce shipment tracking email to know more.
Share WooCommerce Return Shipping Labels
There are times when you have to send shipping labels to your customers. This is a very important feature and many store owners need this in order to implement their business needs. Please follow up with the video shown below.
In the above video, as soon as you create the shipment the plugin will send the shipping labels to the customer’s email ID. Thereafter, the customers can go ahead and print the shipping labels directly from their side.
You can also read the article on sending WooCommerce shipment tracking emails in multiple languages if you serve the international market.
This article was an approach to one of the most important features in the WooCommerce Shipping Plugin for FedEx from PluginHive. Sending prompt emails to your customers can really change the way you interact with them. Another important thing is post-sale customer support. If you need a dedicated plugin for shipment tracking you can check out WooCommerce Shipment Tracking Pro Plugin.