How does Address Validation and Residential Shipping work in FedEx?
Difference between a Commercial and Residential address
FedEx ship items to two types of locations—Commercial/business and Residential. Commercial addresses are generally the locations which are considered as commercial real estate. These locations are usually classified as a warehouse that has tractor-trailer access and a loading dock.
Residential addresses, on the other hand, are any business location that is operated from a home, apartment, or any other similar area where people live. Delivery trucks usually enter these areas to perform the final delivery. In addition, the overall shipping charges are slightly higher than that of commercial addresses.
For instance, FedEx Ground charges $10 to deliver a package while FedEx Home Delivery charges $13 for the same address (residential) and package. Let’s take a real-life example to understand this better.
How does FedEx Address Validation work in WooCommerce?
The WooCommerce FedEx shipping plugin provides an end-to-end FedEx shipping solution to its users. You can have FedEx real-time shipping rates displayed on your Cart/Checkout page. In particular, you can use the FedEx Ground for commercial addresses and FedEx Home Delivery for your residential addresses.
To better understand this concept, let us take a real-life example. Here’s a conversation between our support team and one of our customers. Read along.
Your WooCommerce FedEx shipping plugin provides an option for FedEx residential shipping. The documentation says that “If your account has address validation enabled, this will be turned off/on automatically.” But I have the following queries:
- We have a FedEx account. How do we know if address validation is enabled for our account? I searched the website and could not determine if we have the service enabled.
- We ship to business and residential addresses. If we have FedEx address validation enabled and the checkbox in the settings is unchecked, depending on the address, will the shipping cost that is passed from FedEx be the residential or commercial delivery rate?
The address validation service identifies whether the address is commercial or residential. To get accurate rates, it is a good practice to have the address validation service.
If you have address validation enabled, it does not matter whether you marked the address residential or not, the FedEx API will validate the address on its own and return the rates on the basis of that.
Address validation is an advance FedEx service that requires authorization from FedEx. You need to contact FedEx support. They will take you through the entire process.
In addition, the ‘Default to residential delivery’ option allows you to set the fallback address as residential. So if ever the FedEx API doesn’t work or is broken for some reason, the entered addresses would be defaulted as residential.
You can read more about the FedEx residential delivery and FedEx Home Delivery.
How does FedEx Address Validation work in Shopify?
You can provide real-time FedEx shipping rates on your Checkout page using the Shopify FedEx App. This intuitive shipping App provides end-to-end shipping by providing FedEx shipping labels, shipment tracking, FedEx pickup, and more. Check here to know more about it.
Coming back to the point, this App sends the request for residential address check to FedEx API every time a customer enters an address in the Cart page. FedEx then checks for the address and validates the request if correct. It sends the valid shipping service along with rates back to the App which then displays on the Checkout page.
In this article, we discussed how the FedEx Address validation works in FedEx and how it identifies a residential address. We also saw how the WooCommerce FedEx shipping plugin and Shopify FedEx App helps you do that on your store.
If you have any query regarding this article then feel free to contact our customer support. They would be more than happy to help you out and set up shipping on your online store.