Set Up the Shopify Australia Post Shipping App

The Shopify Australia Post app reduces your efforts by automating Australia Post Shipping on your Shopify store. With this app, you can display live real-time shipping rates on your Shopify checkout page, print shipping labels, and enable order tracking from within your Shopify store.

This guide will help you set up the Australia Post Rates and Labels app on your Shopify store.

On This Page

• Installation of Shopify Australia Post App
  • Add Shopify Australia Post App
  • Install the Shopify Australia Post App
  • Activate the Shopify Australia Post App
  • Choose Your Australia Post Carrier
    • Australia Post Account
    • MyPost Business Account
• Learn To Use Australia Post Rates and Labels App on your Shopify Store
• Verify Shipper Address
• Check Your Products on Shopify Australia Post App
  • Add Price to Your Shopify Products
  • Add Product Weight and Dimensions
  • Check Product Stock for Store Location(s)
  • Products Shipped Internationally
  • Products That Require Delivery Confirmation (Signature)
  • Products That Require Shipping Insurance
  • Products Considered Dangerous Goods
• Configure Your Packaging Methods
  • Prepacked Products
  • Weight-Based Packing
  • Box Packing Method
  • Volumetric Weight-Based Packing
• Configure Australia Post Shipping Services
• Display Live Australia Post Shipping Rates on the Checkout Page
• Print Australia Post Labels
  • Documents Labels Settings
    • Austalia Post e-Parcel Label Settings
    • MyPost Business Label Settings
    • StarTrack Label Settings
  • Print Australia Post Shipping Label for Multiple Orders
  • Print Australia Post Shipping Label for Single Order (Manual Mode With Custom Options)
  • Cancel the Australia Post Shipping Label
  • Australia Post Return Labels
• Generating Australia Post Manifest for the Shopify Orders
• Schedule Australia Post Pickup
• Track your Shopify Australia Post Shipments

Installation of Shopify Australia Post App

1. Add Shopify Australia Post App

Navigate to Shopify Settings → Apps and sales channels → Shopify App Store as shown below:

Search for the Australia Post Rates and Labels. Click on the app and select Install.

2. Install the Shopify Australia Post App

Once the Australia Post app is added to your Shopify, click on Install to start the setup process,

3. Activate the Shopify Australia Post App

Activate the app by clicking on “Approve” on the Approve Subscription page as shown below:

Once you activate the app, on the App Installation page, fill in your email and phone number and check that I agree with the Terms and Conditions and Privacy Policy.

Once you have filled out the details, click on Get Started and proceed with the setup wizard.

4. Choose Your Australia Post Carrier

As the next step, select your carrier between Australia Post and MyPost Business Account.

Australia Post Account

If you want to use Australia Post eParcel services, select your carrier as Australia Post and proceed with clicking Next as shown below:

In the Account Details page, add

• Australia Post Account Number
• API Key
• API Password

Ensure enabling This is an Australia Post Production Key, and click on Save.

Click on Finish and now, your Australia Post Account Setup is complete.

MyPost Business Account

If you want to use the Australia Post MyPost Business, select your carrier as Australia Post MyPost Business Account and click on Next.

In the Account Details page, add your Merchant Token number. Ensure enabling This is a MyPost Business Production Key, and click on Save.

Click on Finish and now, your MyPost Business Account Setup is complete.

MyPost Payment Methods

Once the setup is complete, go to Settings → Account Details, and choose your payment method.

There are two options for setting up your payment method with Australia MyPost:

1. Stored Payment: You will be charged immediately for each shipping label you generate. The payment will be deducted from the credit or debit card associated with your MyPost account.
2. Charge Payment: If you opt for charge payment, you’ll need to provide your Charge Payment Account Number, from which the label cost will be deducted.

Learn To Use Australia Post Rates and Labels App on your Shopify Store

The following video shows how to use the Shopify Australia Post Rates and Labels App on your online store.

Verify Your Shipper Address

The shipper address is one of the most important aspects of getting accurate shipping rates on the checkout page.

You can add multiple locations within your Shopify store and set any of the addresses as Default. The address marked as Default will be used to process shipments.

Navigate to Shopify Settings → Locations to verify your store locations.

You can add your shop details like first name, last name, and company name in the app’s Shop Contact Details settings as shown below:

If you face any issues or have any queries about the app’s setup, feel free to contact our customer support.

Check product details within Shopify Australia Post App

Based on the type of product, the shipping rates will differ. So be sure to check the product details to get more accurate shipping rates.

1. Add price to your Shopify products
2. Add Product Weight and Dimensions
3. Check product stock for store location(s)
4. Products shipped internationally
5. Products that require Delivery Confirmation (Signature)
6. Products that require Shipping Insurance
7. Products considered Dangerous Goods

1. Add Price to Your Shopify Products

If you are shipping internationally, you need to ensure the products’ price is a non-zero value to meet customs compliance for export.

Add a price to your product by visiting Shopify Store → Products and enter the price under the Pricing section, as shown below:

2. Add Product Weight and Dimensions

Make sure to add weight to your Shopify products. The Shopify Australia Post app will use the weight and dimensions to calculate the shipping cost and display it on the Shopify checkout page.

Navigate to Shopify → Products and enter the weight under the Shipping tab, as shown below:

Once you set up the product weight, navigate to Shopify Australia Post App → Products. This section will display all the products with their price, weight as shown below:

Now click on the name of the product to add dimensions, as shown below:

You can also set the default weight and dimension of your product by navigating to Settings → Packaging → Product Settings as shown below:

NOTE: The app will use this default weight and dimension while you are using auto-label generation.

3. Check Product Stock for Store Location(s)

Navigate to Shopify → Products, select the product, and ensure your product is in stock under the Inventory section for the location(s).

4. Products Shipped Internationally

If you are shipping internationally for your overseas customer, you need to fill in additional details like,

• HS Tariff Code
• Country Of Manufacture

Navigate to Shopify → Products, select the product, and enter the details under the Shipping section as shown below.

Add the custom information like Country of Manufacture, Harmonization code, and Product description by navigating to Shopify Australia Post App → Products → Customs information as shown below:

5. Products That Require Delivery Confirmation (Signature)

If you want to add delivery confirmation to your orders, you need to enable Delivery Confirmation with Signature within the app.

Navigate to Settings → Additional Settings → Is Delivery Signature Needed. In this section, you can choose whether you need the signature or not.

If you require delivery confirmation for a specific product, visit the Products section and click on the product.

Select your preferred delivery confirmation option for the specific product under Supplementary Details → Is Signature Needed as shown below:

6. Products That Require Shipping Insurance

If you want to keep your shipments safe from getting lost, delayed, damaged, or misdelivered, you can enable Insurance and set up a declared value for your product.

Insurance is very important for international orders, as there are more chances of the package getting lost or stolen than for domestic orders.

Navigate to Settings → Additional Settings → Enable “Is Insurance Required For Forward Shipments?” as shown below:

Note: The settings that you configure in the Auto Label Settings are applicable only for auto-label generation.

Add the declared value for each product under the Products section and set up a custom-declared value, as shown below:

7. Products Considered Dangerous Goods

If your products are considered hazardous goods, you can mark them as Dangerous Goods within the app by visiting the Products → Select the product → Enable the “Is Dangerous Goods” option.

Make sure to enter the following details regarding the dangerous goods shipping:

• UN Code
• Technical Name
• Class Division
• Transportable by Air
• Dangerous Goods Declaration

If you face any issues or have any queries about the app’s setup, feel free to contact our customer support.

Configure Your Packaging Methods

The Shopify Australia Post App provides different packing methods to pack your orders mentioned below,

1. Prepacked products
2. Weight-based packing
3. Box packing method
4. Volumetric weight-based packing

1. Prepacked Products

Some products, like electronics, shoes, etc., typically come in their own boxes; those products are called Prepacked.

You can mark your product as Prepacked by navigating to Products → Select the product → Enable “Is this a Pre-Packed product?”

NOTE: Ensure that you provide dimensions for the prepacked products.

2. Weight-Based Packing

Select the weight-based packing method if you want to pack the products purely based on their weight. This method allows you to pack different products together in a single package.

Navigating to Settings → Packaging → Edit. Under the packaging method, select Weight-Based and Save as shown below:

• Max Weight: You can set the maximum weight so that all the products can be packed in a single package. If the weight of the products exceeds this “maximum weight” the app will pack the remaining products into the next package.

3. Box Packing Method

The box packing method uses pre-defined boxes configured in the app, which include Australia Post Boxes and Custom Boxes.

Navigate to Settings → Packaging → Edit. Under the packaging method, select Box Packing and Save as shown below:

The app considers the below factors and allows you to pack all the items in the order into boxes in the most efficient manner:

1. Box Dimensions and Product Dimensions
2. Box Weight and Product Weight

Add your custom box by clicking on Add Custom Box and providing the dimensions. Click on the Add Box as shown below:

NOTE: If none of the boxes are capable of fitting an item, then that specific item will come under Your Package.

4. Volumetric Weight-Based Packing

Products such as cotton balls, pillows, etc. don’t have much weight, but they take up more space. In such cases, volumetric weight is used.

If the volumetric weight is enabled, the volumetric weight of all the products is calculated. The actual weight of the product and the volumetric weight are compared, and the highest among them is chosen for the packing process. So, the product weight will be the highest of these weights.

Navigate to Settings → Packaging and enable Use Volumetric Weight For Package Generation as shown below:

NOTE: The volumetric weight option is available only for Weight-Based Packaging.

Configure Australia Post Shipping Services

The app supports both domestic and international shipping services from Australia Post. Enable the services according to your requirements, and the same will be displayed at the Shopify checkout.

Navigate to Settings → Rates Settings → Carrier Services.

You can also provide an Adjustment Value ($) and Adjustment (%) for the shipping services, which allows you to add charge to the shipping cost.

Rename the shipping service in the Display Name section if you don’t want to show the actual shipping service name on the checkout page.

If you face any issues or have any queries about the app’s setup, feel free to contact our customer support.

Display Live Australia Post Shipping Rates on the Checkout Page

After configuring your Australia Post account, verifying the location and products, and enabling the Australia Post shipping services as per your requirements, the rates will be displayed on the Shopify checkout page.

Visit your Shopify store, add a product to your cart, and proceed with checkout. When the receiver address is filled, the app will display the rates as shown below:

Print Australia Post Labels

Before printing Australia Post labels, navigate to Settings → Documents/Labels Settings to configure your label preferences.

Documents/Labels Settings

The below section discusses the settings for Australia Post eParcel, MyPost Business, and StarTrack label and document configurations.

Austalia Post e-Parcel Label Settings

Select the Label Layout and Image Type according to your preferences. If you want to show the company name as the sender name, enable Display Company Name as Sender Name on the Label.

If you want to show the Australia Post branding on the label, enable Show Australia Post Branding On Labels as shown below:

The other settings available are:

• Display Delivery Notes On Label: This displays the note provided by your customer on the shipping label.
• Show References On Labels: This shows the order reference number on the shipping label.
• Use Customer Selected Rates (If Available): When generating labels in bulk, the service selected by the customer will be used if it is available.

MyPost Business Label Settings

Choose your preferred Image Types and Label Layouts. You can enable Display Delivery Notes On Label to show the notes given by your customer on the shipping label.

Other options include:

• Display Delivery Notes On Label: Your company name will be printed in the sender’s name field.
• Using Customer Selected Rates (if available): When generating labels in bulk, the service selected by the customer will be used if available.

Star Track Label Settings

Select your preferred Image Type and StarTrack Label Layout. Additionally, you have the option to display delivery notes on the label, which will show any notes provided by your customer.

Also, when generating labels in bulk, the system will use rates selected by the customer if they are available.

1. Print Australia Post Shipping Labels for Multiple Orders

To print Australia Post shipping labels for multiple orders from your Shopify, follow the steps below:

• Navigate to Shopify Orders → Select the orders → More Actions → Au Post Generate Labels, to generate Australia Post labels for all the selected orders, as shown below:

• The Australia Post labels will be generated.
• The details of the labels generated will be displayed in bulk. To print the labels, click on Print All.

• You can also print the labels from your Shopify Orders page. Select the fulfilled order for which you want to print the labels.
• Click on More Actions→ Au Post Bulk Print Labels.

• Here, have a look at the sample Australia Post eParcel label:

• Here, have a look at the sample Australia Post MyPost Business label:

2. Print an Australia Post Shipping Label for a Single Order (Manual Mode With Custom Options)

To print the Australia Post Shipping Label for a single order using the Manual Mode, follow the steps below:

• Navigate to the Order Details Page → More Actions → Au Post Generate Label as shown below:

• On the Manual Label Generation Page, you can edit and delete the package, add insurance, and signature, as shown below:

• You can add Insurance details by clicking on the edit icon near the Insurance package? option.

• Click on Edit to unpack and pack products from the package, and select Shipping Box according to your requirements.

• After editing, select the shipping service and click on Generate Labels to initiate the label printing, as shown below:

• Print the shipping document by clicking on Print Documents.

3. Cancel the Australia Post Shipping Label

To cancel the Australia Post shipping label, follow the steps below:

• Go to the Shipping section in the Shopify Australia Post App.
• Click on the Label Generated dropdown and select Cancel Label to cancel the shipment as shown in the below image.

4. Australia Post Return Labels

Navigate to Shipping → Label Generated, and in the order summary page, click on Return Packages. Click on the Create Return Label.

Select the return product quantity and the shipping service, and proceed by clicking on Generate Return Label. A return label will be printed.

If you face any issues or have any queries about the app’s setup, feel free to contact our customer support.

Generating Australia Post Manifest for the Shopify Orders

To generate the Australia Post manifest, follow these steps:

• Under the Shipping tab, select the orders for which you want to generate a manifest and click on Generate Manifest as shown below:

• Check out the sample Australia Post Manifest:

Schedule Australia Post Pickup

Navigate to Settings → Pickup Settings to modify the settings as per your preferences.

• Pickup Start Time: It indicates the time after which Australia Post can provide pickup for your packages.
• Company Close Time: It indicates the time after which Australia Post cannot provide pickup for your packages.
• Pickup Point: Set the pickup point in your store from where Australia Post can pick up your packages, like the front reception, back door, etc.

Schedule your Australia Post Pickups under Shipping → Select the orders → More Actions → Request Pick Up as shown below:

Track Your Shopify Australia Post Shipments

To achieve Australia Post Tracking, go to Shipping → Label Generated, click the Label Generated drop-down, and select Track Shipment. The app will redirect to the Australia Post official website, where you can track your orders.

Conclusion

Hence, these are the settings of the Shopify Australia Post App and how you can set up the app based on your shipping requirements. We also discussed how to get live Australia Post shipping rates at the Shopify checkout page. If you face any issues or have any queries about the app’s setup, feel free to contact our customer support.