Do I need to Set Product Weight and Dimensions for the WooCommerce UPS Shipping Plugin to work?

pluginhive support

Customer :

I’ve purchased the WooCommerce UPS Shipping Plugin and installed onto WordPress, entered all the required details for setting up. But the plugin is not showing UPS as a shipping option.


PluginHive Support :

The products you are trying to ship might be missing weight and dimensions. It is mandatory to have weight and dimensions for products for this plugin to display rates correctly.

If you still face any issue like rates are coming high, then check which parcel packing you are using. If the selected option is ‘Pack items individually’ then the rates will be fetched for each item in the package individually.

If it is ‘Pack into boxes with weights and dimensions’ then you can pack items into a single box by creating boxes.

If you prefer to read the documentation, kindly go through the following guides and posts.

You can check out the WooCommerce UPS Shipping Plugin to know more about the plugin. If you’re still facing trouble or need help setting up UPS shipping on your WooCommerce store, feel free to Contact PluginHive Customer Support.

Happy selling!