Setting Up WooCommerce UPS Shipping Plugin

woocommerce-ups-shipping

This comprehensive guide will show you how to easily set up the WooCommerce UPS Shipping Plugin with Print Label on your WooCommerce store to get live UPS rates, print shipping labels, enable order tracking, and much more.

With step-by-step instructions, images, and crucial notes along the way, you will be easily able to configure the plugin features. You can go through the complete setup tutorial or select a specific section in the index for your specific needs. (If you are new here, we recommend you begin from the start). 

In this Guide

  1. Download, Install and Activate the Plugin
  2. Navigate to UPS Plugin Settings
  3. Add UPS Account Details
  4. Activate your Plugin License
  5. Verify your Product Settings
  6. Add Shipper Address Details
  7. Display UPS Shipping Rates
  8. Setting up UPS Shipping Methods
  9. Configure Parcel Package Settings
  10. Print UPS shipping labels
  11. Display Estimated Delivery Dates on Cart/Checkout
  12. How to Request UPS PickUp
  13. How to set up UPS Shipment Tracking
  14. How to Set up UPS International Shipping
  15. How to Set up UPS Freight Settings
  16. How to Set up UPS Special Services

1. Download, Install and Activate the Plugin

After purchasing the PluginHive WooCommerce Shipping Plugin for UPS with Print Label, the plugin Zip file is available in API DOWNLOADS.

  1. Download the .zip file from API DOWNLOADS by logging into MY ACCOUNTS on www.pluginhive.com

ups-api-downloads

  1. Log in as the WordPress Admin of your online store

wordpress-admin

3. Navigate to Plugins > Add New to upload the downloaded WooCommerce Shipping Plugin for UPS


add new plugin

4. Upload the plugin to the WooCommerce Store and Click on Install

choose plugin

ups zip file

Click on Install Now

install plugin

5. Activate the WooCommerce Shipping Plugin for UPS

activate-ups-shipping-plugin

The plugin is activated and ready to use.


After installing and activating the plugin, a new shipping method ‘UPS’ is added to WooCommerce Shipping settings. Now you can configure this UPS Shipping method as per your requirement. You can navigate to settings in two ways as shown below:

Navigate to WooCommerce> Settings > Shipping > UPS


ups-shipping

Or, navigate to Plugins > Installed Plugins > WooCommerce UPS Shipping Plugin > Settings


ups-shipping

You will be able to see the following Shipping related options in detail

  • General
  • Rates and Services
  • Shipping Labels
  • International Forms
  • Special Services
  • Packaging
  • Freight
  • Pickup
  • Help & Support

3. Add UPS Account Details

  • Select WooCommerce < Settings < Shipping < UPS 
  • Select General

ups-account

  1. API Mode: With this field, you can set a required API mode for getting real-time rates and printing the labels. The available options are as given below:
  • Test mode: You can place test orders and generate labels and will not be charged for it. There is no actual money transaction involved in test mode.
  • Live: Live mode is used for actual purchase and label printing.

2.  User ID: Enter the User ID that UPS provides.

3. UPS Password: Enter the Password for the above User ID.

4. UPS Access Key: Enter the Access key that UPS provides.

5. UPS Account Number: A UPS account number is a six-digit number unique to each individual/corporation that holds an account with UPS. Once you have a UPS account number, you can set it up so that packages are automatically billed to that account number. 



4. Activate the plugin license

To activate the license key, you need to enter the Product Order API Key and the Product ID used for the purchase. 

To get the API  Key and Product ID, go to the My Account section of PluginHive. Navigate down to API KEYS as shown below:


plugin-licese

Reference

Read More – How to get the API Keys


Now Go to Settings > UPS Activation


ups-activation

  • Provide your API Key and Product ID Credentials
  • Click on Save Changes
  • Your API Key Status is now Activated

ups-settings

Note

If you wish to test the plugin you do not need to activate the license. Once you are ready to ship activate the license for the plugin.

The plugin license key activation will help you get the automatic updates for the plugin as soon as the latest version is released.


5. Verify your Product Settings

Add Product Weight and Dimensions

  • Select the product you want to edit
add-product-weight-dimentions
  • Under the Edit Product section, Go to Product Data <  Shipping settings
  • Provide the Product Weight and Dimensions in the fields as shown in the image
edit-product

If the weights and dimensions of your product are not configured, you might face some issues ahead. Check out Common Reasons for Failure in WooCommerce UPS Shipping Article to know more.

Set Product Weight/Dimensions Unit

When creating a product on WooCommerce Store, it is essential to provide the product dimensions and assign product weight accordingly. Weight and Dimensions Units can be assigned depending on your shipper address.

  • Select WooCommerce < Settings < Shipping < UPS 
  • Select General (Under UPS Menu) < Weight / Dimensions Units
  • Select an option applicable to your store from the given drop-down list. The options available are as shown below:
weight-dimentions
  • LB/IN: Product weight and dimensions will be in pounds (lb) and inches (in).
  • KG/CM: Product weight and dimensions get converted to kilograms (kg) and centimeters (cm).

6. Add Shipper Address Details

Provide the address details from where your order gets shipped. You can select Shipment Address from the address as Origin Address or Shipping Address.

This can be your store address, shipping warehouse address, etc.

Add Ship from Address Details

  • Select WooCommerce < Settings < Shipping < UPS 
  • Select General (Under UPS Menu)
  • Select the shipment address type from the Ship From Address Preference dropdown
ship-from-address
  1. Ship From Address Preferences: With this field, you can set the address of the actual order shipper. The available options are as given below:
    • Origin Address:  The Origin address will be the address of the shipper. By selecting Origin Address, the origin and shipping address will be entered inside the From and To address respectively, and printed on the label. This is for normal shipping cases, from the store owner to the customer.
    • Shipping Address: The shipping address is the address where the order is shipped to. By selecting the Shipping address as your “Ship from Address Preference”, your Shipping Address will be added as the From address on your shipment label. The customer can easily ship the item(s) with the reverse label that you can send the customer through Email.
  2. Origin Address: Enter the address of the WooCommerce shop owner.
  3. Origin City: Enter the city of the WooCommerce shop owner.
  4. Origin Country: Enter the country of the WooCommerce shop owner.
  5. Origin State Code: Enter the State code of the WooCommerce shop owner, if the state is not listed in the above Origin Country drop-down list.
  6. Origin Postcode: Enter the postcode of the place of the WooCommerce shop owner.

You can also add your phone number and email details here.

Add Ship from Address different from Shipper Address

If you ship your products from a warehouse where their address is different from the store address, you can enable the Ship From Address Different from Shipper Address option, as shown in the image above.

  • Provide the details of your Shipment address (address line, City, Country, State Code, PostCode)
  • Click on Save Changes

This address is where UPS will pick up the package.

ship-from-address

Add Residential Address

Unlike Commercial Addresses, Residential Addresses usually refer to Home addresses such as apartments, and family houses. By enabling the Residential Address option, the shipments are delivered to the Home Address mentioned, and also additional costs are added to your shipment delivery.

Accessing Residential Address
1. Go to WooCommerce Settings < Shipping < UPS < General

2. Enable Residential Option

ups-residential

You might want to know what happens if addresses are not properly configured
Check out Common Reasons for Failure in WooCommerce UPS Shipping Article to know more.


Enable Address Classification

Helps in classifying address as Commercial or Residential. Applicable for US and Puert Rico.


Address Classification

Address Suggestion

Provides Address Suggestion based on addresses in UPS Database


enable address suggestion

Address Suggestion on Cart/Checkout

Select how the address suggestions is displayed on the WooCommerce Checkout page


address suggestion on cart

7. Display UPS Shipping Rates

The WooCommerce UPS Shipping plugin supports all the UPS shipping methods with real-time and accurate shipping rates from UPS. All you need to do is configure your UPS account in the plugin settings, and you are good to go. The plugin automates the real-time shipping rates on your website.

When a customer adds your products to the cart, as shown in the image below, they can choose from tons of UPS shipping methods based on their preferences and the plugin will display the real-time shipping rates on the cart page.


ups-rates

The plugin even lets you enjoy all the benefits UPS provides based on your UPS account. It supports UPS negotiated shipping rates, UPS SurePost, UPS Freight, etc

Accessing UPS Shipping Rates & Services:

  • Select WooCommerce < Settings < Shipping < UPS 
  • Select Rates & Services 
  • Enable RealTime Rates as shown below

ups-rates

We can also  see the UPS Shipping Methods available for your origin and shipping addresses assigned as shown in the image below

Note – The services vary from the shipper to the destination address.


ups services

  • UPS 3-Day Select
  • UPS Ground
  • UPS 2nd Day Air
  • UPS 2nd Day Air AM
  • UPS Next Day Air
  • UPS Next Day Air Saver
  • UPS Next Day Air Early AM etc.

You can enable or disable the desired services. For more information about services, See the UPS Service Guide.

Note:  The services you don’t select are not shown to the customer even though they are available services from UPS.

Enable UPS Negotiated Rates on Cart/Checkout

Negotiated Rates” are the contract rates established by UPS and your UPS Account Representative. Enabling Negotiated Rates allows you to view the most current and accurate rates for your UPS account.

Accessing UPS Negotiated Rates: 

  • Select WooCommerce < Settings < Shipping < UPS 
  • Select General <Negotiated Rates
  • Select the Negotiated Rates checkbox to enable it if your account has negotiated rates available.

ups-negotiated-rates

Add UPS Insurance Value

UPS covers the loss or damage, at no extra cost, for up to $100.00 on shipments with no declared value. If the value of your goods exceeds this amount, you will be charged an additional insurance amount which will be added to the shipping rates.

Accessing UPS Insurance Value: 

  • Select WooCommerce < Settings < Shipping < UPS
  • Select General < Insurance Option
  • Enable the Insurance Option checkbox to include an insurance amount in the UPS shipping rate.

ups-insurance

Insurance will apply only if the order subtotal amount is greater or equal to the minimum order amount. For comparison, it will take only the sum of the product price (i.e, Order Subtotal Amount). In Cart, it will take Cart SubTotal Amount.

Minimum Order Amount:

It is the order value you want to assign to your cart such that Insurance can be validated. Once this is provided, Insurance amounts are applied for products above or equal to the Minimum Order Amount.

Add Shipping Method Title

UPS Method title returns the name of the shipping method you want to display when you select the cheapest rate for your order shipments.

For e.g: Let’s say, you have a product for which you want to display the cheapest shipping rate. Using the UPS method title, you can define the shipping method name for the service which provides the cheapest shipping rate and display it over the cart/checkout

You can enable the cheapest rate settings in Offer Rates.

Accessing UPS Method Title

  • Go to WooCommerce Settings> Shipping> UPS
  • Select Rates and Services
  • Provide UPS Method Title in the field given. 

ups-method


Assign Shipping Methods to Specific Countries

WooCommerce UPS Shipping plugin allows you to restrict shipping methods to certain zones. For instance, you can restrict the shipping methods to India, and for that, you need to specify the destination countries under the Specific Countries as shown below.

Method Availability: This field allows you to make the UPS shipping method available for selected countries. The available options are as given below:

  • All Countries: This makes the UPS shipping options available to customers in all countries. It is set as a default option.
  • Specific Countries: This allows you to specify the list of countries for which you want to provide UPS shipping. UPS Shipping Method would be available only in the listed countries.

For eg: You want to enable the UPS service rates for product shipments specifically to India. You can proceed in the following way:

  • Go to WooCommerce Settings -> Shipping->UPS
  • Select Rates & Services (Under UPS Menu)
  • Select Method Availability as Specific Countries
  • Select India in the Specific Countries Tab

specific countries

Once this is done, we can now check the UPS rates in the cart and checkout pages:

Cart Page: 


cart

Checkout Page:


checkout-page

Configure Return Rate Type

Once you get UPS Rates,  you can choose to show the type of rates to the Customer at the cart/checkout. 

You can select the required option from the Offer Rates drop-down list. 


offer rates

  • All Shipping Rates (Default): This option shows quotes for all the available services which are returned by UPS.
  • Cheapest rate: This option shows the only service with the cheapest quote from the available services.

Eg: List of UPS Shipping Services available for the US is as follows:


ups-shipping-services

It displays UPS Standard Shipping methods such as: 

UPS 3-Day Select
UPS Ground
UPS 2nd Day Air

UPS Next Day Air
UPS Express
UPS Standard

It also includes UPS International Shipping Services such as:

UPS Worldwide Express
UPS Worldwide Express Plus
UPS Worldwide Expedited
UPS Worldwide Expedited

It also supports Freight Shipping Services such as:

Ground with Freight
TForce Freight LTL
TForce Freight LTL – Guaranteed
TForce Freight LTL – Guaranteed A.M
TForce Freight LTL – Guaranteed A.M
TForce Freight LTL – Mexico


ups-shipping-services

Special Shipping Methods are included such as:

UPS SurePost
UPS First Class Mail
UPS Priority Mail
UPS EconomyMail Innovations
UPS Access Point Economy

You can enable any UPS Shipping method based on your business case as well as your shipping source and destination countries.

Add Currency Conversion Rate

Currency: You can choose the currency unit you want to use to communicate with UPS


currency

Conversion Rate: Enter the conversion amount if you are using a currency different from the one that you set up in the WooCommerce base location. This amount gets multiplied by the shipping rates.


conversion rate

Leave it empty or add ‘1’, if you are using the same currency (you set up in the WooCommerce currency settings) to communicate with UPS. It means conversion is not required.

Add Fallback Rate

Fallback: This field indicates the shipping cost which is taken as the default cost if UPS does not return any quotes. This allows the customer to check out even if  UPS does not return any quotes.


fallback

Enable Shipping Taxes on Cart/Checkout

Tax On Rates

Enabling Tax on Rates will make taxes applicable for your shipments


tax on rates

Display Additional Taxes & Charges on cart page

Additional Taxes and Charges will be displayed along with the shipping cost at the cart and checkout page. These charges wont be added to the cart total.

display additional taxes

Custom Text for Additional Taxes & Charges

This text will be displayed at the cart and checkout page

custom text for additional taxes

Set Minimum Order Value

In some cases, you want to define the minimum and maximum values of weight and order amount, so that you can assign shipping charges accordingly. This can be done by providing values in the following fields:

minimum order amount

You can set a minimum order value above which shipping methods are available. For e.g: If you set Minimum Order Value as $200, UPS Shipping Methods and Rates are available for the Order Value of more than $200.

Assign Minimum and Maximum Weight

Minimum Weight

minimum weight

If you want to enable shipping services and charge only for package weight above a given weight, provide the minimum weight value. Shipping rates will be returned and Label will be created if the total weight is more than the minimum weight.

Maximum Weight

maximum weight

If you want to enable shipping services and charge only for package weight within a given weight, provide the maximum weight value. Shipping rates will be returned and Label will be created if the total weight is less than the maximum weight.

8. Configure UPS Shipping Services

UPS Domestic Services

UPS Domestic services include

  • UPS 3 Day Select
  • UPS Ground
  • UPS 2nd Day Air
  • UPS 2nd Day Air A.M
  • UPS Next Day Air
  • UPS Next Day Air Saver
  • UPS Next Day Air Early
  • UPS Express 12:00
  • UPS Standard
UPS Domestic Services

UPS International Services

UPS International Services include:

  • UPS Worldwide Express
  • UPS Worldwide Express Plus
  • UPS WorldWide Expedited
UPS Worldwide

UPS SurePost Services

UPS SurePost Services include:

  • UPS SurePost (USPS) < 1lb
  • UPS SurePost (USPS) > 1lb
  • UPS SurePost (USPS) BPM
  • UPS SurePost (USPS) Media
ups surepost

UPS Freight Services

UPS Freight Services include:

  • Tforce Freight LTL
  • Tforce Freight LTL – Guaranteed
  • Tforce Freight LTL – Guaranteed A.M
  • Tforce Freight LTL Mexico
UPS freight services

Adjust Shipping Rates

You can adjust the shipping price by adding/subtracting the required amount/from the actual shipping cost. Use the minus sign(–) for subtracting the amount. You can mention the amount in % and $ for each service.

For example, the shipping cost of GROUND returned by UPS is $5.

Scenario 1: Price Adjustment for GROUND is $5 as shown below:

shipping-rate-adjustment

The total cost displayed for GROUND is $10 (5+5).

Scenario 2: Price Adjustment for GROUND is 10% as shown below:

ups-ground

The total cost Displayed for GROUND is $5.5 (the 10% of 5 is added to 5 to get the actual shipping cost).

Scenario 3: Price Adjustment for GROUND is $5 and 10% as shown below:

ups-ground

Configure Parcel Package Settings

WooCommerce UPS Shipping Plugin has three primary packing options available. You can set the Packing Method in the plugin settings, as shown below:

Accessing UPS Packaging Settings

  • Select WooCommerce < Settings < Shipping < UPS 
  • Select Packaging (Under UPS Menu)
  • Select the suitable Parcel Packing option in the drop-down
parcel-package-setting
  1. With Box Packing & Pack Items individual options,  dimensions & weight will be considered to calculate the shipping cost.
  2. With the Weight-based option, only the weight will be considered to calculate the shipping cost.

The three options to pack parcel(s) using our plugin are as given below:

Pack Products Individually

In this option, each item in the cart is packed separately. The total Shipping cost is calculated by adding the shipping cost for each item. Hence labels are also generated separately.
For example, the shipping cost of Item X is $10. If the customer adds two units of item X to the cart, then the total shipping cost is $10 x 2, which is $20. In this case, two labels are generated.

Pack into boxes with UPS Boxes

If packing items individually does not suit your business, you can define the required UPS box sizes under the Box Dimensions section. All the cart items are packed into custom boxes defined in the Box Dimensions settings. The best-fit box is auto-chosen from the defined boxes. This is the recommended option. You can read through “Box Packing” to understand more in detail.

Pack Products purely based on weight

In this option, the weights of all the cart items are summed up and passed to the UPS API to get rates. You have to just define a Max Weight which will determine the maximum weight that can be packed in a single package. All the products up to the Max Weight will be packed inside a single package and once the Max Weight is reached, the plugin will create a new package. Read More about Weight Based Packing here.

UPS Box Packaging

Correct packaging is essential for your shipment to arrive at its destination on time and in good condition. You can choose the packaging options offered by UPS. The available options are as given below:

  1. UPS Letter
    • You can ship letters, business correspondence, and documents.
    • Dimensions are 12.5″ x 9.5″ x 0.25″
    • Weight limit= 0.5 lbs.
  2. UPS Tube
    • You can ship larger documents that should be rolled instead of folded, such as blueprints, charts, maps, drawings, and posters.
    • Rates are based on the total actual weight or the total dimensional weight of all packages in a shipment, whichever is greater, and the respective destination.
    • Dimensions are 38” x 6” x 6”
    • Weight limit = 100 lbs.
  3. UPS PAK
    • You can ship flat, unbreakable items, such as large reports or bulky documents.
    • Rates are based on the total actual weight or the total dimensional weight of all packages in a shipment, whichever is greater, and the respective destination
    • Dimensions are 17″ x 13″ x 1″
    • Weight limit = 100 lbs
  4. UPS 25 Kg Box
    • You can use this box for UPS Worldwide Express shipments. It holds up to 25 kg (55 lbs). Export paperwork included.
    • Charges are based on flat rate and zone.
    • Dimensions are 19.375″ x  17.375″ x 14″.
    • Weight limit = 25 lbs.
  5. UPS 10 Kg Box
    • You can use this box for UPS Worldwide Express shipments. It holds up to 10 kg (22 lb).
    • Export paperwork included.
    • Charges are based on flat rate and zone.
    • Dimensions are 16.5″ x 13.25″ x 10.75″.
    • Weight limit = 10 lbs
  6. UPS Small Express Box
    • You can ship smaller items such as books, tapes, etc.
    • Dimensions are 13″ x 11″ x 2″.
    • Weight limit = 100 lbs.
  7. UPS Medium Express Box
    • You can use it for a wide variety of merchandise.
    • Dimensions are 15″ x 11″ x 3″
    • Weight limit = 100 lbs
  8. UPS Large Express Box
    • You can use it for a wide variety of merchandise.
    • Dimensions are 18″ x 13″ x 3″
    • The Weight limit is 30 lbs.

For more information, see UPS Packaging Guidelines.

Custom Box Dimensions: 

custom-box-dimensions

These box dimension settings are applicable only when the Pack into boxes with weights and dimensions option is selected. 

Here, you can define the outer and inner dimensions of boxes. Outer dimensions are the dimensions of the package. Inner dimensions are the dimensions of the product.

Still, Facing issues with UPS Box Packing?
Check out Common Reasons for Failure in UPS Packaging to know more.

Enabling UPS Label Printing: 

  • Select WooCommerce < Settings < Shipping < UPS
  • Select Shipping Labels 
  • Enable Label Printing Option.
label printing

Label Printing: Select enable/disable from the drop-down for label printing. By default, the printing shipping label option is activated.

Place an order 

After setting up the UPS Configuration Settings, your customers can see all available UPS services listed on the Cart page which is shown in the below screenshot. The customer can select the required option and proceed to checkout. 

place-an-order

Printing your first UPS Shipping Label

You can print the label in PNG or GIF format based on the UPS Configuration settings.

  • Navigate to Dashboard > WooCommerce > Orders.
  • On the order page, click #OrderNumber for which you want to create and print the label.
ups-shipping-label
  • Click on Generate Packages. It will generate a package based on the Parcel Packing Method that you have set up in the plugin settings.
generate-package
  • Once the package is successfully created, the following options will be available to you.
generate-packages
  • Add Package: Suppose you want to ship your product where you require multiple packages/ boxes, the following option allows you to manually add custom box packages to your order. You can also provide package weight and dimensions and assign the Insurance value and UPS shipping service for your packages accordingly.
  • Calculate Shipping Cost: It allows you to calculate real-time shipping rates on the order page in order to compare different UPS shipping rates and assign the cheapest or fastest UPS shipping services to the packages. This way you can compare shipping rates and generate shipping labels of any available shipping service for the destination address.
ups-special-services

Here is the list of special services available by UPS based on your shipping requirements. Some of these services may or may not be applicable to your product shipments, you can enable them as per your requirement.  

  • Collect On Delivery: This allows you to enable UPS Collect On Delivery option for the current order. Enabling UPS Collect On Delivery will ensure that UPS will attempt to collect the amount shown on the C.O.D. tag or package label. After that, the payment will be sent to the store owner. 
  • Include Return Label:  Return label is a prepaid shipping label containing the shipper’s complete address details which are updated priorly. It is essential for customers as they can easily return items in their delivery if needed. The Include Return Label option allows you an easy way to print a Return Shipment Label for the current order.
  • Saturday Delivery:  With UPS Saturday Delivery, you can basically deliver packages to your customers even on a Saturday. And UPS can provide this service to you only if require it. 
  • Confirm Shipment: Once you are done with the packages, click on Confirm Shipment in order to generate a UPS shipping label for the current order.

After clicking the Confirm Shipment button, the shipment tracking ID automatically gets generated in the tracking box. Print Label and Return label buttons become available for printing.

print-ups-labels
order-details

Print Label and Return label buttons become available for printing.

upa-labels
  • Package Details: The plugin allows you to know exactly how the products are packed inside the package by displaying the package details with the name and the quantity of the products inside each package.
  • Print Label: Click Print Label to print the label for the order.
  • Generate Return Label: Click Generate Return Label to generate and print the label with the destination address as the address of the shop owner and the origin address as the address of the customer.
  • Void Shipment: In case the order gets canceled, you can click on the Void Shipment option.

Sample UPS Shipping Labels

All created shipment labels get stored in your host site database. All these labels are auto-downloaded in a file and can be printed multiple times. If you are using Test API mode, you will get the Sample Domestic Shipment Label as shown below. For real label printing, select the Live API mode in the plugin Admin Settings.

ups-shipping-labels

Return label:

ups-return-labels

Print Shipping Labels Automatically

To print the UPS Shipping label automatically

Go to WooCommerce Settings> Shipping>UPS>Shipping Labels

Enable the following options:

  1. Generate Packages Automatically After the Order is Received
  2. Generate Shipping Labels Automatically After the Order is Received
generate packages and labels automatically

If you have enabled rates, no need to assign default services. When 3rd party rates are used, default services need to be assigned.

  1. Default Service for Domestic (where you will be assigning UPS Domestic service as the default service)
  2. Default Service for International (where you will be assigning UPS International service as default service)
default shipping services

Also, Trigger Automatic Label Generation needs to be assigned. Automatic labels can be triggered “when the payment is confirmed” or “Default- When the order is placed”.

trigger automatic label generation

Once the order is placed, the UPS shipping labels are automatically generated and can be downloaded from the Edit orders page. Select the order you want the label to be printed and click on the Print Label option

print ups label bulk action

You can also print Labels by clicking on the Print UPS Label icon as shown in the image

print ups label icon

You can also share the shipping labels with your customers via email. The order number is the supported tag for the email subject. You can also define your own Email HTML here.

send label via email

You can also let your customers print the labels from the My Accounts page. A button will be available for downloading the label and printing.

allow customers

Note: Please ensure that the orders are in the processing state.

Sometimes you might have to use multiple boxes/packages to pack your products. In such cases, we recommend you use our plugin in printing multiple shipping labels for your orders.

Once the order is placed, go to the Orders Page and select your order

multiple-package-labels

Click on Generate Package

generate-packages

Click on Calculate Shipping Cost

shipping-cost

Click on Confirm Shipment

confirm-shipmet

You can generate the labels of your packages as shown in the image

generate-ups-labels

Label images:

order label 5
order label 5.1
order label 5.2

Once the plugin is installed and activated, all you have to do is change the image type of the shipping label to png. This is because the plugin only supports bulk label generation in the png file format only. You can find the option to change the image type in the plugin settings under the Label Generation tab. The image below shows the option under the Label Generation tab.

print label type

Once you change the image type and save the settings, all you have to do is wait for the customers to place orders. The following image shows the orders placed on the orders page.

bulk orders

Once you have got all the orders, just select all the orders for which you want to create the shipping labels. And after that, select the option to create UPS shipping labels, under Bulk Actions. The following image will show you the option under Bulk Action.

bulk-actions

Then click on apply, and the plugin will generate official UPS shipping labels for all of the orders that you have selected. Once you have successfully generated the shipping label, you need to select the order you want to get the shipping label and click on the option to print it. The image below shows the option to print the shipping label.


bulk-actions

Order 1 Labels


Order label 3.3

order label 3.2

Order label 3.1

Order 2 Label:                                                                                                               


Order label 2

Order 3 Label:


label 5

The shipping label will be downloaded as a PNG file. You can download it using any printer. 

Note: The return label generation remains the same in automatic and multipackage shipping

Cancel UPS Shipping Label

The plugin provides the functionality wherein you can cancel out the shipment generated and nullify the order. When the label is generated, you will be charged the shipping cost at that point, no additional fees will be deducted. If you do not want to ship the package, you can cancel the shipment with UPS by voiding the shipping labels. No additional fees will be deducted, you will be charged the same shipping cost to create a label as on the UPS website.

Go to the Orders page, select an order where the shipment is confirmed and the label is generated


Order for void shipment

Now, click on Void Shipment.


select void shipment

The shipment will be terminated.

Configure UPS Label Format

Print Label Type: With this field, you can set a required file format for printing the labels. The available options are as given below:


Print label Type

GIF: This option prints the label in Graphics Interchange Format which is used on the World Wide Web due to its broad support and portability. Enable this for obtaining animated videos of UPS  labels of lower sizes.

PNG: This option prints the label in Portable Network Graphics (PNG) which has good color templates and clarity. Enable this to print your labels in image format. 

ZPL: This option prints the label in Zebra Programming Language (ZPL) which is the command language used for ZPL Compatible Printers. 

EPL: This option prints the label in Eltron Programming Language (EPL)  It is a printer control language used to produce printed labels for various Eltron model printers.

Additional Options for UPS Labels Printing

Display Labels in Browser for Individual Order: Enabling this will display the label in the browser instead of downloading it.


Display Labels in Browser for Individual Order

  • Display label in Landscape mode: Shows the label in horizontal orientation
  • Custom Scaling: Provide a % value to scale the shipping label 
    Eg: 50%
  • Margin: Margin defines the pixel values applicable on all 4 sides of the label.
  • Vertical alignment: In this option, you can select the positioning of the label generated to the top, center, or bottom of the browser page.
  • Horizontal alignment: In this option, you can select the positioning of the label generated to the left, center, or right sides of the browser page.

Billing Address as Shipper Address on Label

Billing address will be printed on the label. UPS will pickup the package from the address set under Ship From Address preference or Ship From Address different from Shipper Address


Billing Address as Shipper Address on Label

Transportation

By Enabling the Transportation option, you can select the payer who covers the transportation charges.

Transportation

Duties and Taxes Payer

Select who will pay the Duties and Taxes.

Duties and Taxes Payer will default to Shipper in case the customer selects Access point location.


Duties and Taxes Payer

Custom Tracking

Enable Custom Tracking and add custom tracking URL you want to use for tracking UPS orders. You are required to pass the tracking id along with the URL.


Custom Tracking and URL

UPS Carbon Neutral

UPS carbon neutral indicator presence at the shipment level is required to create carbon neutral Shipments.


UPS Carbon Neutral

Remove Special Characters from Product Name

While passing product details for Commercial Invoice, remove special characters from the product name


Remove Special Characters from Product Name

Shipment Description for UPS Label or Commercial Invoice

Select how you want the shipment description on the UPS Shipping Label or Commercial Invoice.


Shipment Description for UPS Label or Commercial Invoice

Order details in the Shipment Description

Enabling this option will include the Order ID and Order number details on the shipping label. You can also add Product SKU (for US Domestic Shipments) and Shipment Descriptions on Commercial Invoices (for International Shipments)


order details in shipment description

11. Display Estimated Delivery Dates on Cart/Checkout

The estimated delivery date is the date upon which the shipment will arrive at the destination provided. 

Accessing Estimated Delivery Date Settings:

  • Select WooCommerce < Settings < Shipping < UPS 
  • Select Rates & Services 
  • Enable Show Estimated Delivery option
ups-estimated-delivery-date

Show Estimated Delivery Date:

This option allows you to display estimated delivery dates on the cart page. The plugin will get the dates from UPS and display them on the cart and the checkout page.

Estimated Delivery Text: 

You can set up a custom text to display along with the delivery dates.

 For e.g: Get Delivery By

Cut-off Time

Cut-off time essentially adds a buffer time on your order placements. If any order is placed after the cut-off time, the estimated delivery of your product shipments will be adjusted to the next day. 

We recommend you use the 24-hour format. For example, if you enter 23:00, any orders placed after this time will have 1 additional day added to the delivery date.


12. How to Request UPS PickUp?

Enable your Product Pickup Service via UPS, through UPS Pickup Services Tab

  • Select WooCommerce < Settings < Shipping < UPS 
  • Select PickUp

ups-pickup

Enable Pickup: You can check this field to set up a pickup request with UPS.

Pickup Start time: Items will be ready for pickup from this time, from the shop

Company Close Time: Your shop closing time, must be greater than the pickup start time

Pickup Date: The default option will pick the current date. “Select Working Days”, to configure working days

Once the Pickup Settings are completed, 

  • Go to the Orders page and select the order which needs the pickup.
  • Under the bulk actions drop-down, Select the  Request UPS Pickup option. 

request-ups-pickup

After you have successfully scheduled the pickup the following notification will come at the top of your WooCommerce store page.


ups-pickups

Apart from that, you will also receive the confirmation email containing the Pickup Request Number (PRN).


13. How to Set up UPS Shipment Tracking?

Shipment Tracking: It provides information to customers about the route of a package and the anticipated date and time of delivery. 

Enabling Shipment Tracking:

  • Select WooCommerce < Settings < Shipping < UPS
  • Select Shipping Labels 
  • Enable Shipment Tracking Option.

ups-tracking

  • The available options for Shipment Tracking are as given below:
    • Disable for Customer: This option disables tracking information only at the customer end. For Example, the Order page of the Customer. 
    • Enable: This option enables UPS shipment tracking for the shipper as well as the recipient. Once the WooCommerce orders are marked as complete, the plugin sends an automatic Email notification to the customer with tracking information. For detailed information about UPS shipment tracking services, see UPS Shipment Tracking. For a detailed understanding read how our WooCommerce UPS plugin handles shipment tracking
    • Disable: This option disables UPS shipment tracking for the shipper as well as the recipient.

14. How to Set up UPS International Shipping?

If you are planning to ship globally, you can enable UPS International Shipping Services within the plugin as well. 

Configure the UPS International forms-related settings like Commercial Invoice, NAFTA, and EEI DATA as shown below:

Accessing UPS International Shipping Settings:

  • Select WooCommerce < Settings < Shipping < UPS 
  • Select International Forms

Print Commercial Invoices along with Shipping Labels

The UPS Commercial Invoice is needed for all parcels being shipped internationally with UPS. 

Enabling the Commercial Invoice option will help you in getting invoices along with your shipment labels.

ups-international-shipping

Enable EDI on Shipping Labels

The provision of Electronic Data Interchange (EDI) on your Shipping Labels can be enabled. This is also useful when your shipper does not intend on supplying other self-prepared international forms such as EEI, CO, NAFTACO, etc to accompany the shipment

EDI on Shipping Labels

Print NAFTA Certificate along with Shipping Labels

The NAFTA Certificate of Origin is used by the United States, Canada, and Mexico to determine if imported goods are eligible to receive reduced or eliminated duty as specified by the NAFTA. You can create a NAFTA certificate of origin shipments by enabling the NAFTA Certificate option as shown in the image below.


NAFTA-certificate

NAFTA Producer Option: The text associated with the code will be printed in the producer section, instead of the producer contact information. 

01: Available to customs upon request
02: Same as Exporter
03: Attached List
04: Unknown

Blanket Period Begin Date: It is the date upon which the certificate becomes applicable to the goods covered by the blanket certificate (it may be prior to the date of signing the certificate)

Blanket Period End Date: it is the date upon which the blanket period expires.


Get EEI Data for UPS Shipments

Electronic Export Information (EEI) is the electronic declaration of merchandise leaving the U.S. for export to a foreign country. You can also enable EEI Data for your International shipments as shown in the image.


EEI-data

Shipper Filed Option: 

  • A: Requires ITN Number
  • B: Requires the Exemption Legend
  • C: Requires the Post departure filing citation

Pre-Departure ITN Number:  The ITN is the AES-generated number assigned to a shipment confirming that an EEI transaction was accepted and is on file in the AES.

Mode of Transport: Mode of transport defines the means by which the goods are exported. Only 10 characters can appear on the form. Anything greater than 10 characters will be truncated on the form.

Parties To Transaction: The Parties to Transaction explains whether or not the shipper and ultimate receiver are with the same company. For more info, visit Parties to Transaction.

Ultimate Consignee Type: An ultimate consignee is a party who will be the final recipient of a shipment.

Vendor Info:  VCIDs are new types of VAT registration numbers that are used for verified point-of-sale VAT charges collected for lower-value goods to customers in certain

countries. VCIDs can speed up customs clearance and prevent unnecessary import fees. If enabled, VCID details will be available on the edit order page. 


Add a product to your WooCommerce Cart and provide the shipping and billing addresses accordingly, as shown in the image:


ups-international-labels

After placing the order, Go to the Orders section:
Click on the order you want to generate the label


generate-labels

Click on generate package:


generate-package

Click on Calculate Shipping Cost:


shipping-cost

Click on Confirm Shipment


confirm-shipment

  • Consider Shipping Address as Sold to Address: Enabling this option will consider the shipping address as the sold-to address for International Shipments.
  • Terms of shipment: Indicates the rights to the seller from the buyer, internationally.
  • Ship From Address Preference: Change the preference of ship from the address printed on the label. You can make use of the billing address from the order admin page if you ship from a different location other than the shipment origin page.
Note

Recipients’ Billing Tax Identification Number and Recipients’ Shipping Tax Identification Number details are added to the International Forms.

Note: Recipients’ Billing Tax Identification Number and Recipients’ Shipping Tax Identification Number details are added to the International Forms.

Shipment Label along with other International Documents is printed as shown in the image:


ups-label

NAFTA DOCUMENTS:


nafta-docs

nafta-docs

Commercial Invoice:


ups-commercial-invoice

Additional options for International Shipments

Consider Shipping Address as Sold to Address

Enabling this option will consider the Shipping address as the sold-to address for International Shipments


Consider Shipping Address as sold to address

Discounted Price on Commercial Invoice

Enabling this option will display Discounted product price (if any) in Commercial Invoice


Discounted Price in Commercial Invoice

Shipping Charges in Commercial Invoice

Enabling this option will display Shipping charges (if any) on the Commercial Invoice.


Shipping Charges in Commercial Invoice

Declaration Statement

This is an optional field for the legal explanation, used by Customs, for the delivery of the shipment. It must be identical to the set of declarations actually used by the customs.


Declaration Statement

Terms of Sale

It indicates the rights to the seller from the buyer, internationally.


Terms of Sale

Reason for Export

This may be required for the custom purpose, while shipping products to your customers, internationally.


Reason for Export

Reason for Export Returns

This may be required for customs purposes in case of return shipments


Reason for Export Returns

15. How to Set up UPS Freight Settings?

You can get real-time accurate shipping rates for shipments worldwide and easily take care of the freight shipments. You just need to enable the Freight Services option in the plugin settings.

  • Select WooCommerce < Settings < Shipping < UPS 
  • Select Freight
  • Enable the Freight Services option

ups-freight-1

Once you have enabled this option and saved the settings, the following UPS Freight shipping services will be automatically enabled.


ups-freight

Once you’re done with the setup, you should be able to see the shipping rates on the Cart/checkout page. Here’s what the cart page looks like.


cart-page-1

You can select the services for your shipment on the orders page:


ups-shipment-label-1

Your Freight Shipment label is generated as follows


ups-freight-shipment-label

Other Freight Options include: 


ups-freight-services

  • Payment Information: Choose the right billing option for your products. Prepaid and Bill to Third-party are the options available.
    • Prepaid – With this option, charges will be billed to the sender.
    • Bill to a third party – With this option, the specified charges will be billed to someone other than the sender. In order to choose this billing option, the third party’s valid account number must be entered in the Third Party Account Number text box.
  • Freight Class: Freight class is a standardized way of classifying less-than-container load freight shipments based on certain characteristics. For ocean shipping, cargo freight class is determined based on various factors, including value, weight, length, density, and more. You can categorize your products from Class 50 to Class 500
  • Freight Packaging Type: Assign the type of packaging required for the product shipment. 


16. How to Set up UPS Special Services?

UPS Simple Rate

This service enables shippers to use their own packaging to ship up to 50 lbs anywhere in the U.S. for a flat fee based on the package size.

Setting up UPS Simple Rate:

  • Go to WooCommerce > Settings > Shipping > UPS
  • Select Special Services
  • Enable UPS Simple Rate

ups-simple-rate

UPS Simple Rate boxes are also listed within the plugin so that you can choose as per your requirements, The plugin supports all the UPS shipping services for the UPS Simple Rate. Make sure you enable these services as per your preference.


ups-simple-rates

Once this is done, customers will be able to see the shipping options along with UPS Simple Rate on the WooCommerce checkout, as shown below


ups-checkout

WooCommerce store owners can also use the plugin to fulfill the order and print the UPS shipping label directly from their WooCommerce orders page.


woocommerce-order-page


UPS Sure Post

SurePost is an economical, residential, ground service that is acquired on a contractual basis. The service provides the user with the consistency of the UPS Ground services and network and the final leg of the journey will be provided by U.S.P.S. where the package will be delivered to registered P.O. Boxes. The carrier to deliver the package is decided by UPS WorldShip.

Enabling UPS Sure Post Services:

  • Go to WooCommerce > Settings > Shipping > UPS
  • Select Rates and Services
  • Under Services, you can find different UPS Sure Post methods, as shown in the image

ups-sure-post

When you place your WooCommerce Orders on your cart, you can also simultaneously compare the rates of UPS SurePost along with other UPS Services.


ups-shipping


UPS Mail Innovations

UPS Mail Innovations with its efficient technical capabilities make mail shipments, for small businesses, much easier. It is one of the simplest ways to send packages that require less prep time and provide consistent transit times, reliable delivery, and better postal rates. It can also provide pick up, process and provide interim transportation of all your mail and parcels to both domestic and international locations.

Enable UPS Mail Innovations:

  • Go to WooCommerce > Settings > Shipping > UPS
  • Select Shipping Labels
  • Select Mail Innovation Packaging Type

Select the packaging type for Mail Innovation Services. For International Mail Innovations Shipments by default value will be “Parcels”


ups-mail-invoice

Configure your product settings as shown in the image. You can change them in the Edit Product section, under the WooCommerce Products section.


woocommerce-products

Once your WooCommerce Orders are placed, proceed to edit the order section for label generation


ups-label-generation

Confirm the shipment of your package and generate the label.


confirm-shipment

The Label is generated as shown in the image:


ups-labels


UPS Access Point Locator

The idea behind UPS Access Point is to give store owners an additional option to deliver the shipment especially when they are not comfortable with the delivery timings. Additionally, it also serves as a great option for customers to have a trusted place to take care of their orders.

Enable UPS Access Point Locator:

  • Go to WooCommerce > Settings > Shipping > UPS
  • Select Rates & Services
  • Enable Access Point Locator

ups-access-point

At the WooCommerce Checkout page, you can select the UPS Access Point Location, based on your Destination Address


ups-access-point-location

Subsequently, the rates also change in the checkout


checkout-page

UPS Hazmat Shipping

Considering the UPS Hazardous Material and Dangerous Goods service is available upon the signing of a contract, the service will only display in the plugin if the UPS Account Number and relevant details entered are the same as the Account Details for which the Hazardous Material and Dangerous Goods service is enabled.

To display Hazardous Materials and Dangerous options at the product level, you must refer to the following steps:

Proceed to WooCommerce > Products > Product Data > Shipping > Enable Hazardous Materials (UPS) (shown below)


ups-shipping-labels

ups-shipping-details

Upon Enabling the service, 9 new fields appear on the Product Data Page:

  1. Chemical Record Identifier: Chemical Record Identifier is the chemicals in the shipment. If there are 3 chemicals then they need to be numbered in that field with 1, 2, and 3 as values in the container.
  2. Class Division: Class or Division associated with the Hazardous Material
  3. Commodity ID: Commodity ID number
  4. Transportation Mode: The mode of transport by which the shipment is approved to move and the regulations associated with that method.
  5. HazMat Regulation Set: Select the Regulation set (ADR – Europe to Europe Ground shipments; CFR – HazMat regulated by the U.S DOT within U.S or Ground shipments to Canada; IATA – Worldwide Air Shipments; TDG – Either Canada to Canada Ground Service or Canada to U.S Standard service)
  6. Packaging Type: Packaging Group Category will be associated with the specific commodity
  7. HazMat Proper Shipping Name: The shipping name set by ADR, CFR, or IATA
  8. HazMat Technical Name: The technical name for the specified commodity
  9. HazMat Additional Description: Additional remarks or special provision information. Additional information that may be required by the regulation about a hazardous material such as Limited Quantity, DOT-SP Numbers, and EX Numbers.
  10. Package Type: Package type code, identifying the type of packaging used for the shipment
  11. HazMat Commodity: Select the appropriate Regulation type (FR – Fully Regulated; LQ – Limited Quantity; EQ – Excepted Quantity; LR – Lightly Regulated)

  • Proceed and add the product to your cart and process the payment.
  • Now that the order is confirmed, navigate to the Order Details page and scroll down to the UPS Shipment Label section and click on Generate Packages. 
  • Click on Print Label in order to generate the shipping label for UPS Hazardous Materials (shown below)

print-ups-label

ups-labels

Notice, at the footer of the Shipping Label, the HazMat ID Number is mentioned. You also have a notification stating “HAZARDOUS MATERIALS – GROUND ONLY” specifying the service selected.



International Special Commodities – Restricted Articles

Under the law, certain goods can be transported only if prescribed conditions and compliance with applicable laws of the destination country shall be the consignee’s responsibility. Such goods are covered in the Restricted Articles section. 

To get Restricted Articles, International Special Commodities options need to be enabled.

Enabling International Special Commodities

  • Go to WooCommerce> Settings > Shipping > UPS
  • Select General Settings
  • Enable International Special Commodities. 

International_Special_Commodities

Enabling Restricted Articles

  • Go to Products > All Products > Select the product of your choice
  • Under Product Data, Select Shipping > UPS Shipping Details
  • Enable Restricted Articles, as shown in the image

restricted-articles

You can get the following list of restricted articles currently, enable them if your product falls in any of the following categories if required:

Diagnostic Specimens Indicator
Alcoholic Beverages Indicator
Perishables Indicator
Plants indicator
Seeds Indicator
Special Exceptions Indicator
Tobacco Indicator:
Refrigeration Indicator
Clinical Trials Id


UPS Import Control

UPS import Control allows you, as the importer to initiate UPS Shipments from another country and have those shipments delivered to your business or to alternate locations. 


ups import control

Reference

Read More – UPS Import Control


Saturday Delivery

With UPS Saturday Delivery, you can basically deliver packages to your customers even on a Saturday. And UPS can provide this service to you only if require it. 


saturday-delivery

UPS COD

Enable UPS COD will facilitate Cash On Delivery  Rates on the cart/checkout page.
UPS makes an attempt to collect the amount specified on the C.O.D. tag or package label and then mail the money to you. If UPS is unable to collect the money after three tries, the shipment will be returned to the sender.


ups-cod

Types of COD supported by UPS

There are two modes of COD collection supported by UPS that are available within the plugin settings.

  • Check/Cashier’s Check/ Money Order
  • Cash

COD-Type

When a customer chooses a COD order he must pay at the time of the delivery. You can let your customer choose the accepted payment methods, this can include checks or money orders. If the customer wishes to make payment through check then the check should be made out to the online seller. Cash is accepted everywhere except the united states.

The COD amount will be shown on the shipping label and the same will be collected by UPS, then payment is sent to you by UPS. If the UPS team is not able to collect the cash within three days’ attempts, the package will be returned.


Delivery Confirmation

UPS is well known for its speedy deliveries. However, UPS also makes sure that the deliveries are not misplaced and there must be a check on who is receiving the products. Here are the delivery confirmation options provided by UPS:

  • Confirmation not Required
    Using this option, no specific delivery confirmation will be selected. In other words, UPS will not send any notification of the delivery. If you require, you would have to check online to get an idea about the delivery. You can select this option if you do not require UPS to send any dedicated notification for delivery.
  • Confirmation Required
    UPS will send you a mail confirmation as soon as the shipment is delivered. 
  • Confirmation with Signature
    UPS will obtain the recipient’s signature or another electronic acknowledgment of receipt from the recipient when this option is selected. It will also provide you with a printed copy of the same. You may also view the recipient’s signature or electronic acknowledgment of receipt online.
  • Confirmation with Adult Signature
    UPS will obtain the adult recipient’s signature and provide you with a printed copy. Adult recipients must be at least 21 years of age. You may also view the adult recipient’s signature online.

delivery-confirmation

Reference

Read More – Delivery Confirmation Settings

Collect on Delivery Service

Enabling UPS Collect On Delivery will ensure that UPS will attempt to collect the amount shown on the C.O.D. tag or package label. After that, the payment will be sent to the store owner. However, in case, UPS cannot collect the payment after three attempts, it will return the package to the origin address. 

As soon as the customer places the order, the store owners can find the option to enable the C.O.D. for that order on the Edit Order page. The image below shows the option to enable the C.O.D. feature for a particular order.


Collection on Delivery

UPS Worldwide Express Freight

UPS Worldwide Express Freight offers faster-palletized shipment delivery for over 150 pounds. The following service can be enabled under Rates & Services settings


Worldwide Express Freight


12 thoughts on “Setting Up WooCommerce UPS Shipping Plugin

  1. carol
    Carol says:

    Sirs,

    I actually have several issues that are either not working or not showing as options as indicated by your tutorial:

    1) i can’t find the option to set the box sizes/weights manually
    2) i can’t see a way to remove a box that the plug in is generating
    3) i can’t seem to override weight (we set the weight over for the customer’s displayed rate, we want to enter the actual weight for generating the label)
    4) can’t find anywhere to require an adult receiving signature (required for our larger ticket items)
    5) tutorial says we can generate a pdf label,but that does not seem to be an option in the label type drop down list (I only get: gif, png, zpl and epl)

    Please help!

    thank you!
    c

    • Anindo
      Anindo says:

      Hi Carol,

      First, we need to know the plugin version you’re on. Our latest version of the plugin is 3.8.8, Please note the features you mentioned are available only in the premium version of the plugin.
      In the UPS plugin settings:
      1. Parcel packing option drop down the box packing: based on weight and dimension, it should be available.
      2. When the plugin is generating packages, if you add another package you’ll be able to remove the added package, but the default package you’ll not be able to remove.
      3. Weight should be editable, Please raise a ticket in PluginHive support, if it’s not allowing you to in the premium version.
      4. We don’t have the signature option in the WooCommerce UPS Shipping plugin.
      5. The pdf option is not available for the labels with our plugin. There must be some mistake in the documentation.

      Regards,
      Anindo
      Team PluginHive

    • carol
      Carol says:

      HI Lorenzo,

      That’s very disappointing ( and somewhat misleading about the PDF!) now that i’ve purchased this, I cannot use it at all. I don’t know how to tell which version i have I paid $69 – not having a signature option is very unexpected and a complete non-starter for us, had i know i would not have purchased this – one would think that a UPS shipping module would have something as basic as that….can i get my money back?

  2. webmaster1
    CJ says:

    Why is this plugin pulling a ground rate when shipping to Alaska and Hawaii? I can’t figure out how to turn that off. Besides that is has the two air options which is correct.

    • Anindo
      Anindo says:

      Hi CJ,

      You can disable UPS ground in the plugin settings under services and packaging.

      Regards,
      Anindo
      Team PluginHive

  3. Marta
    Marta says:

    Hi,
    how to add 2 different rates for one service. I need 2 options in Standard UPS Service:

    1. FREE shipping for domestic clients.
    2. 85% Discount for Europe.

    • Anindo
      Anindo says:

      Hi Marta,

      You can set free shipping using the WooCommerce Shipping Zones. Please follow instructions from the guide.

      Regarding giving an 85% discount for Europe, you can set a price adjustment in the plugin settings for the shipping services.

      Regards,
      Anindo
      Team PluginHive

  4. dohnalf
    dohnalf says:

    Hi,
    Does this plugin work with UPS API in Czech Republic that required CZK and kg for real-time to sell in USD (pounds/in)?
    How to woocommerce plugin setups it to do?

    • Anindo
      Anindo says:

      Hi Kofi,

      Yes, our plugin works in UK with GBP currency support.

      Hope this helps!
      Let us know if you have any query.

Comments are closed.