Best practice for printing live FedEx shipping labels using the Shopify FedEx app

Majority of the Shopify merchants commit a mistake while using the Shopify FedEx App to generate labels. Yes; soon after the app is integrated with the store, they directly generate FedEx labels in bulk without looking into other factors such as product weight, packaging, etc.

This will cost them a much higher price than the actual price, which is frustrating. So, let’s see the measures to be taken in order to seamlessly handle the bulk FedEx label generation from your store.

In this guide

Ensure that the weight of your product is configured

You have to make sure that the weight of your product is configured correctly.

Configure product weight

In most cases, only the weight of the product is required to calculate the rates. But, if your product has different sizes and requires dimensional weight to calculate rates accurately, you will have to configure the dimensions correctly and choose the right packaging method.

Verify FedEx Real time rates are calculated accurately at Shopify checkout

Configure your FedEx account in the app. Add a product to the cart and checkout. Make sure that the FedEx rates are displayed at the checkout. You have the flexibility to try and make sure that accurate rates are displayed since you won’t lose any money here.

FedEx Rates at chekcout

Verify the Shipper and Recipient address

Head to App Dashboard –> Rates Log. Here, you can see the shipper and recipient addresses. Verify that the shipper address and the recipient address are correct so that, there is no mismatch in the rates. If you are having multiple Ship from addresses, make sure that the correct address is selected for calculating rates.

Verify if the product weight, dimensions, and the package type are configured correctly in the app

Under Rates Log, you can also see the product weight & dimensions, and the package type. Make sure that all these values match with the original product values so that, accurate FedEx rates are displayed at Shopify checkout.

Rates-Log-Details

Compare the FedEx account shipping rates v/s The rates calculated by the Shopify FedEx app

You can also see the FedEx Services & Rates available under Rates Log. This includes the FedEx Published Rates as well as your FedEx Account Rates (negotiated rates if available). If required, you can view the XML data.

Now head to FedEx Rate Finder. Provide the shipper & recipient address, product weight & dimensions, and the number of packages to find the rates. Make sure that this rate matches the rates provided by the Shopify FedEx app.

Compare the FedEx rates

If there is any mismatch in the rates, please make sure you have configured the packaging correctly. If you have handled the packaging process correctly and still there is a rate mismatch, please do contact our support.

Print your first FedEx shipping label

Once you have made sure that the rates are accurate, generate FedEx labels manually for the product with the least weight. This is to make sure that even if there is a mismatch, you don’t lose much money. Create an order with the product with the least weight.

Head to the Shopify Orders section and select the order for which you have to generate the FedEx shipping label. Under ‘More actions’, select ‘Generate Label‘.

Generate FedEx Labels manually

This will head towards the Manual Label generation page. Select the correct FedEx account (if more than one account is configured), and make sure the Origin Address is the same.

Select the warehouse

Now, configure the packages based on your product weight & dimensions. If you don’t configure the packages based on your product weight & dimensions, the default packaging values will be automatically selected, which might be different from your actual product values. This will create a difference in the rates.

Select the package type

You can also see the different FedEx services & rates available, along with the customer selected carrier service. Make sure you select the correct FedEx service and generate the label.

Select the service and generate label

Here is a sample FedEx Label for a single order.

Continue the process of Manual FedEx Label generation for at least 5-10 orders. This confirms whether you have set up all the values correctly and there won’t be any problems with incorrect rates or labels.

Print FedEx shipping labels in bulk

The final step is to generate FedEx shipping labels in bulk. Once you have followed the above steps to make sure that there is no rate mismatch, you can automate the process of FedEx label generation. All you have to do is select your orders and auto-generate labels.

Generate FedEx labels in bulk

Here is the sample FedEx label for two orders.

Final Thoughts

You may lose money if the shipping labels are printed without configuring the Shopify FedEx App correctly. So, we have created this guide to ensure you take proper care and perform the required steps in order to avoid being overcharged for shipping and not lose money in the process.

Shopify merchants using the PluginHive Shopify FedEx app can reach out to us for any additional help.

Last Updated On April 28, 2020