WooCommerce Bookings Cancellation
This article will cover how you can set up booking cancellation on your WooCommerce with the help of WooCommerce Bookings and Appointments plugin.
How to allow Booking Cancellation
In order to allow cancellations on a bookable product, visit the desired product, click on edit, and follow the steps below.
Products settings – > Bookings > Allow Cancellation
- On enabling the option, you will be asked to select the time gap that is required between the cancellation and the Booking Start Time/Day.
- Set the number of days/minutes/hours before which the booking can be canceled
WooCommerce Bookings Cancellation by Customers
When cancellations are allowed on a booking, the customer will be able to cancel a booking order from the “My Accounts > My Orders” section, as shown below.
When the customer clicks on the cancel button, the booking is canceled and the booking order details are displayed with a cancellation status.
The customer also receives a cancellation email as shown below
When the customers cancel a booking, the corresponding slot is opened up in the calendar for other users to book.