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Why FedEx is not in Shipping Zones Option

The WooCommerce FedEx Shipping is an amazing plugin to ship your products to your customers via various FedEx services. You can target both domestic and international customers using this plugin. However, there is one fundamental logic that you should understand in order to know how our FedEx plugin works with WooCommerce – it is an independent plugin that works separately along with FedEx.

Let us take a case from one of our customers.

Kathy: I do have a problem with FedEx shipping zone: “There are no shipping methods available. Please ensure that your address has been entered correctly, or contact us if you need any help.”
and Moreover, how can I add FedEx in shipping zone in WooCommerce.

Many WooCommerce store owners like Kathy confuse between the shipping zone option and our plugin. Some of them try to find the FedEx shipping in the Shipping zone option. But, this is not the case here.

shipping zones

You don’t have to make any changes in the shipping zones section in order to use FedEx. You just have to make sure to enable the Realtime Rates option on the FedEx settings page as shown in the image below.

shipping zones

However, if you want to offer the Flat rate, Free shipping, and Local Pickup option along with the FedEx shipments, then you can do that as well. Just enable both the shipping methods and you are good to go.


Let us know in the comment section if you have any query. You can even contact the customer support for further assistance.

Last Updated On September 25, 2018

4 thoughts on “Why FedEx is not in Shipping Zones Option

    • Anindo
      Anindo says:

      “No shipping methods” message usually occurs :
      -When the product weights & dimensions are missing
      -Invalid/Incorrect credentials
      -Incorrect shipper/recipient address
      Can you please ensure all the above setting up are configured correctly and then try again?
      Once done, you should not face any problem.

      Note: Kindly ensure you are using Live Credentials, as FedEx Test servers seems down at the moment.

  1. langermank says:

    What do you mean by “just enable both shipping methods”? Can I set up custom shipping rules under ‘shipping zones’ to work along with the fedex plugin? For instance, I want to enable local delivery for specific zip codes.

    • Anindo
      Anindo says:

      Hi Langermank,

      You can create a zone for local delivery under WooCommerce –> Shipping –> Shipping zones.
      In parallel, just enable the “Realtime Rates” option in our plugin settings page. This will enable our plugin to show rates in the cart/checkout page. Once done, both Local delivery and FedEx rates will be displayed.

      Hope that helps!
      Let us know if you have any query.

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