How to Download, Install, Activate, and Update PluginHive WooCommerce Plugins

This guide explains the process of downloading, installing, activating and updating the WooCommerce Shipping and WooCommerce Bookings plugins you would have purchased from PluginHive.
Steps to Download the Plugins from PluginHive
- After purchasing your plugin, go to the My Account section of PluginHive.
- Log in with the same credentials you would have used to purchase the plugin(s).
- After logging in, navigate down to API Downloads as shown below. Here you will find the product ID required for the Plugin License Activation.
- Click on Download to download the plugin package (.zip) file. Here’s a sample image to show that:
Note: If you are using Mac OS/Safari browser to download the plugin and facing issues, please refer Q3 from FAQ section down below.
Steps to Install the Plugins
Note: If you have installed the ‘Basic’ version of the plugin, then please deactivate it first before installing the Premium version.
Your settings will not get affected in this process and will remain unchanged. Only the premium features and settings will be added.
After downloading the .zip file, you need to install it on your website in order to use the plugin.
- Log in to your WordPress admin using your admin credentials as shown below:
- Navigate to Dashboard > Plugins > Add New as shown below:
- Click on the Upload Plugin button as shown below:
- Click on Choose File to browse the plugin .zip file as shown below:
- Select the .zip file and click on Open.
- Click on Install Now to install the plugin .zip file:
- Click on Activate Plugin after the installation process is over. The Plugins page appears as shown below:
- Click Import-Export/Settings link (differs based on the plugin you using) to go to the Admin settings of the plugin.
Steps to Activate License of the Premium Plugin
Once the plugin is installed, you can activate it by using the API Key & Product ID provided by PluginHive in My Account -> API Keys section, to get the timely update notifications.
- To get the API Licence Key and Product ID, go to the My Account section of PluginHive. Navigate down to to API KEYS as shown below:
- Next, navigate to WordPress Settings -> UPS Activation (we have taken the example of UPS Shipping plugin).
- Enter the API License Key and Product ID under the API Keys Activation section and click on Save Changes.
Steps to Update Premium Plugin to the Latest Version
Once a plugin update is available, you get the notification on the Plugins page as shown below:
Click Update now to update the plugin to the latest version.
Note: Your existing settings of the plugin remain intact after updating the plugin.
Frequently Asked Questions
Q1: How to download the Premium WooCommerce plugins from PluginHive?
Please refer to the article section – Steps to Download the Premium Plugin from PluginHive.
Q2: How to install the Free WooCommerce plugins from PluginHive?
Please refer to the article section – Steps to Download and Install the Free/Basic Plugin.
Q3: I see a bunch of files instead of plugin .zip after download. Invalid plugin message during install. What to do?
Solution: If you are using Safari browser in Mac, sometimes plugin .zip file will be automatically extracted by Safari while downloading. To solve this, please follow below steps before downloading plugin:
– Open Safari.
– Click Preferences.
– Under the General tab, uncheck the option Open “safe” files after downloading.
– Download the plugin .zip file again.
Q4: Do your WooCommerce plugins work on WordPress multisite?
Yes! You have to install the WooCommerce plugin & our plugin at the network level (Don’t activate at this point). And activate WooCommerce & our plugin at the individual site level.
Q5: I still face issues with plugin even after following this document.
Please Contact PluginHive Customer Support. We will get back to you and resolve any issues asap.
You could also check out these high-quality WooCommerce shipping plugins available.
- WooCommerce UPS Shipping Plugin
- WooCommerce FedEx Shipping Plugin
- WooCommerce Canada Post Shipping Plugin
- WooCommerce Royal Mail Shipping Plugin with Tracking
- WooCommerce Table Rate Shipping Pro Plugin
- WooCommerce Shipment Tracking Pro Plugin
- WooCommerce Estimated Delivery Date Plugin
- WooCommerce Multi-Carrier Shipping Plugin
I just installed the Multi-Carrier Shipping program successfully. Now how do I get the program to see my products? They’re already listed with weights and dimensions in WooCommerce. Shipping options not showing on the checkout page. Any help?
Also, any directions and details on how to set up the “Rules?” I have specific products that need to ship ground only. It’s not an entire group of products, just some listed under the main group heading.
Thanks!
Hi Tracie,
-Firstly, you would need to create your the areas for shipping in the ‘Shipping Area Management’ section. Once done, you can create the shipping rules based on Shipping class/Product category of your products and then select the carrier and respective shipping method. Here is a simple article that explains the setting-up: https://www.pluginhive.com/knowledge-base/setting-multi-carrier-shipping-plugin-woocommerce/
– You can create a ‘Shipping class’ (say class-a), and then assign this shipping class to the Ground shipping products. And select carrier and service.
– The respective shipping carrier’s API, will automatically recognize the address as ‘Residential or Commercial’. So the customers need not have to explicitly specify this.
Regards,
I had version 3.9.9 of PluginHive. I just upgraded to the latest version and downloaded it. How do I update the plugin? In the settings tab, I entered the API key but I still do not see any button to update…I thought once I entered the new API key it might recognize I have an old version but it did not. Am I supposed to delete the plugin and then reupload? If I do this will I lose all my UPS settings?
Thanks
Hi Barry,
Under Installed plugins folder, you will see the new update notification of the latest version. You can click on update there.
If you want to manually update, just deactivate and delete the old plugin and then install the latest version from “Add New” section under “Plugins”. Do not worry. Your previous settings will remain intact even if you delete the old plugin.
Hello,
I do not have the Generic API Settings part of the WooCommerce->Settings->Shipping->EasyPost menu. It’s just missing. This video provided in earlier comments https://www.youtube.com/watch?v=GfNkqLykFto&feature=youtu.be suggests that I need to fill out that section to get the shipping to work. Are these settings no longer there? I can’t find where to link my USPS, UPS, FedEx accounts to EasyPost in WooCommerce.
Thanks
Hi John,
Hope you have received our reply via the ticket #21410
Thanks
Were you able to get an answer to your question from PluginHive? I see that they posted a ticket #21410 in response to your question, but I have the same issue as you and need to know the answer.
Thank you.
Hi Bonnie,
You’re not able to find the shipping options in the Cart or Checkout page?
1. Please make sure you have opened Easy post account, and added the carrier accounts you’ll be using, enter the live or test carrier credentials in Easy post Dashboard under the Carrier Accounts.
2. Make sure you use the Correct API key from Easy Post,
3. The products in your shop need to have weight and dimension in them.
If you still face issues please do raise an online support ticket.
Regards,
Lorenzo
Hello,
I just purchased and installed the premium version, but it does not show up as a shipping method and UPS is not an option in my shopping cart.
Hi Shannon,
No worries.
Here is a video to solve your problems: https://www.youtube.com/watch?v=GfNkqLykFto&feature=youtu.be
Also, if you still face any problems,just approach our PluginHive Support Team.
Hi there,
i had baught the plugin from your site and it was working fine. but its the older version of the plugin, so now i have purchased the new version.
do i need to deactivate the old plugin and install the new one?
After install when I have uploaded your sample variations files then getting AJAX error. How to solve this?
Don’t get any response from support ticket. Can you help me?
Hi Pushpendra,
Apologies for the problem. Kindly raise a ticket on our PluginHive Support Portal: https://www.pluginhive.com/support/.
Our guys will help you out.
Hi. I deactivated and deleted the Basic version and attempted to install the Premium but get this error:
Installing Plugin from uploaded file: UPS-ShippingLabel-Label-5076-1Z1A43A80396824353.png
Unpacking the package…
The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hi Teresa,
That is a strange error. Our team has sent you a mail with an attached zip. Can you try installing that?
Also, if the issue persists, you can immediately report this to our PluginHive Support Team
Warning: file_get_contents(Ibtisama Cosmetics): failed to open stream: No such file or directory in /home4/ibtisama/public_html/wp-content/plugins/dhl-woocommerce-shipping/dhl_express/includes/class-wf-dhl-woocommerce-shipping-admin-helper.php on line 729
Warning: Cannot modify header information – headers already sent by (output started at /home4/ibtisama/public_html/wp-content/plugins/dhl-woocommerce-shipping/dhl_express/includes/class-wf-dhl-woocommerce-shipping-admin-helper.php:729) in /home4/ibtisama/public_html/wp-includes/pluggable.php on line 1210
Hello Simina,
We regret the inconvenience caused.
It seems you have saved the BASIC version or the older version plugin in the same name.
Please try deactivating and deleting the BASIC version if you have installed and also delete all previous versions if you have. If the problem persists, please raise a request to the PluginHive Support Team(https://www.pluginhive.com/support/), they will help you in fixing your issues quickly.
Regards,
Veeresh
Having difficulty installing the Premium. Dir exists. I have deactivated and deleted the basic version. Please help.
Installing Plugin from uploaded file: ups-woocommerce-shipping.zip
Unpacking the package…
Installing the plugin…
Destination folder already exists. /home/…ups-woocommerce-shipping/
Plugin install failed.
Hello Anders,
“Destination folder already exists” Message comes only when there is a duplicate file or a folder with the same name exist. Please Deactivate and delete the BASIC version before downloading the premium version of the plugin.
OR, log in through the FTP and delete the folder. It will work fine.
If you still face the same issue, please raise a request to https://www.pluginhive.com/support/. We will help you in installing your plugin.
Regards,
Veeresh
get an install error, Destination folder already exists
Hello Steve,
It seems you have an older version of the plugin or the BASIC version of the plugin in the same name.
Please ensure you have deactivated and deleted the old version of the plugin before installing the new one.
If still, the problem persists then please raise a request to https://www.pluginhive.com/support/
We will help you to understand better.
Hello,
I’ve set a few rules with the FREE version of the plugin. I’ve bought the PRO version and read that it would keep the rules. BUT now that I have installed as said on the instructions the PRO version, all the rules are gone. Can you help me with that please?
Thank you in advance
Hello Dimitrios,
We are using the same keys for the both the BASIC version and the PRO version.
Ideally, all settings should remain the same. Please raise a request to analyze the issue.
Link to request: https://www.pluginhive.com/support/
Regards.
Veeresh
Hello, I’ve also just renewed my license. Anindo replied to the same question with, “If you have got a new key, just put the details in WooCommerce –> Settings –> Plugin settings and you are ”
I do not have a “plug-in settings” under WooCommerce >> settings. Can you provide clarification? Thank you.
Shipping options not showing on the checkout page. Any help?
Hi Alfred,
Just enable the debug mode in plugin settings and place an order from the cart page.
You will get DHL response. Just see the response for the error message and let us know.
Our team will guide you.
I renewed my license. Do I need to apply a new key somewhere?
Please advise,
Hi Anthony,
If you have got a new key, just put the details in WooCommerce –> Settings –> Plugin settings and you are done!
I click download and it’s not a zip file.
Hello Jeffrey,
If you are using the Safari browser in Mac, sometimes plugin zip will be automatically extracted by Safari while downloading. To solve this, please follow below steps before downloading plugin:
– Open Safari.
– Click Preferences.
– Under the General tab, uncheck the option Open “safe” files after downloading.
– Download the plugin zip again.
Please check this section.
https://www.pluginhive.com/knowledge-base/how-to-download-install-update-woocommerce-plugin/#faq
I keep getting this message when I try to print the Shipping Label.
You need to Add Shipping from Address to Print shipping labels
Help?
Steven
Hi Steven,
The label contains the “Ship From” and “Ship to” addresses.
So in order for the plugin to display these details, you need to put in them in plugin settings page.
Hence, we request you to fill the “Ship From Address Preference” details and also all Origin Address details including city, state, postcode, etc.