When I try to create a label for my orders, error message I get: FedEx Create Shipment Error: Severity: ERROR

In this guide, we will tell you how to solve the Error message, “FedEx Create Shipment Error: Severity: ERROR” when using the WooCommerce Shipping Plugin for FedEx. Read along to know more.

It’s really easy to generate and print FedEx shipping labels from your WooCommerce store. FedEx Shipping label provides key information to FedEx agents at every checkpoint when moving a package from your warehouse to your customer’s doorstep. However, there are cases when you may not be able to do so.

When do you get this error?

This error occurs if your address and country are not matching. And since this plugin interacts with FedEx APIs to generate shipping labels. So if you send a wrong shipment generation request then the plugin won’t be able to provide you with a valid shipping label.

According to one of our WooCommerce Store Owners:

The WooCommerce shipping plugin for FedEx was working fine until now. When I try to create a shipping label for my orders, I get the following error message:

FedEx Create Shipment Error: Severity: ERROR
Source: ship
Code: 3001
Message: Invalid Shipper Country Code
LocalizedMessage: Invalid Shipper Country Code

Any idea how to fix this?

To resolve this check the origin country on the WooCommerce FedEx Plugin Settings page. Navigate to Setting> Shipping > Origin Country and State as shown below:

Conclusion

In this article, we showed you how you can rectify the Error message, “FedEx Create Shipment Error: Severity: ERROR” when using the WooCommerce Shipping plugin for FedEx.

We hope this guide would have helped you. If you have any queries regarding this App then feel free to contact our customer support. They should be able to help you out.

Happy selling!