Understanding FedEx Shipping Rates in your Shopify Store

Whichever platform you are using for your store, there are possibilities for difficulties in the shipping process. So, you have to be aware of all the problems that often occur in the shipping process.

Also, it is very important for you to have a complete understanding of the shipping rates of the carriers, like FedEx if this is your shipping provider. This is important so that the delivery of products to your customers can be done smoothly.

The shipping rates for all the carriers are calculated on the basis of your package weight, the dimension of the box, the shipping location, domestic or international locations, and many other factors. Thus, having a better understanding of the FedEx shipping rates will help you track your delivery process and plan your future deliveries accordingly.

This article gives a complete understanding of how the various FedEx shipping rates are displayed on the Shopify cart page. This process is done by using the Shopify FedEx App, allowing you to make the most out of it.

FedEx shipping methods available for your Shopify store

Consider that your Shopify store deals with both domestic and international customers, and you want to deliver your products using FedEx services. Now, a customer from another country wants to order one of your products. Like anyone, he or she would want the cheapest international FedEx shipping service in order to purchase your product. By using the Shopify FedEx shipping app, you can offer them the cheapest and the best international FedEx service. Similar is the case of FedEx domestic services.

The Shopify FedEx app helps you deliver your products to your customers by offering them the required FedEx shipping service. Now, let us examine the FedEx services offered by this app for domestic and international shipping.

FedEx Domestic Services

  • FedEx First Overnight
  • FedEx Priority Overnight
  • FedEx Standard Overnight
  • FedEx 2-Day A.M
  • FedEx 2-Day
  • FedEx Express Saver
  • FedEx Ground
  • FedEx Home Delivery
  • FedEx SmartPost (if enabled in account)

FedEx International Services

  • FedEx International Economy
  • FedEx International First
  • FedEx International Priority
  • FedEx Europe First International Priority
  • FedEx International Ground

About FedEx Freight Services

Freight is the shipping service offered by FedEx for transporting goods in bulk quantities via land, air, or sea. Freight shipping methods saves both cost and space, which is mainly useful for small businesses. In order for the shipment to be eligible for FedEx Freight, the package should weigh more than 150 lbs. FedEx freight can be used for the packages that weigh between 150 and 15,000 lbs.

Services offered by FedEx freight are:

  • FedEx 1-Day Freight
  • FedEx 2-Day Freight
  • FedEx 3-Day Freight
  • FedEx International Economy Freight
  • FedEx International Priority Freight
  • FedEx Freight
  • FedEx National Freight
  • FedEx Freight Priority
  • FedEx Freight Economy
  • FedEx First Freight

Freight Classes: They have been created to provide users with a common standard freight pricing. They are based on the weight, height, and length of the package. 

Understanding FedEx Rates using Shopify FedEx Shipping App

The Shopify FedEx shipping app is a complete shipping app for your Shopify store. The app offers seamless integration between FedEx and Shopify. It also automates FedEx domestic, international, and freight shipping rates, which includes the negotiated rates for your account, directly on the checkout page. 

You can even adjust shipping rates, ie. add handling charges or even provide shipping discounts to your customers by adjusting the shipping rates based on different FedEx services.

Why Shopify FedEx App?

The best thing about this app is that it does everything in real-time. For example, if your customer updates their cart by increasing the quantity of the product, the cart will quickly refresh and update the FedEx shipping rate based on the quantity. This is done by referring to the FedEx servers that instantly responds to the requested quantity and displays the exact shipping rate on the checkout page.

The Shopify FedEx app fetches shipping rates from your FedEx account for both domestic as well as international shipping services based on the product weight & dimensions, destination address, etc.

Configuring Shipping Rates Using the Shopify FedEx App

Now, let us see the configuration of FedEx rates and how the rates are displayed on the Shopify checkout page for both domestic and international shipping.

For configuring the FedEx account and to show real-time rates at the checkout page, follow the below steps.

Step 1: Under the “Account” tab, provide the FedEx account details and integrate your FedEx account with the Shopify FedEx app.

FedEx account settings

Step 2: Head to the “Address” tab and make sure that the correct address is set as the “default address”. 

Shopify FedEx Default location

Step 3: Now, under the “Rates” tab, you can see the different services supported by the Shopify FedEx app. You can enable all the services or disable according to your preferences.

FedEx checkout rates settings

Step 4: Add a product to the cart and checkout. You can see the FedEx rate for the selected address.

FedEx Rates at checkout

A few special features

You can disable the services under the “Rates” tab. For example, if you do not want to provide the “FedEx 2-day Saturday Delivery”, you can disable the particular service and enable the rest of the services.

Two main features are provided by the Shopify FedEx app under rate configuration.

  1. Adjustment Value: These are fixed extra amounts that the merchant can add along with the actual shipping rate.
  2. Adjustment (%): These are percentage (%) additions, along with the actual shipping cost by the merchant.

Consider this example,

FedEx Express Saver

These are the FedEx shipping rates for international shipping without adding any adjustment value or adjustment (%). Now, an adjustment value of $20 is added to the FedEx Express Saver Service.

Adjustment Value added

Handling charge added

You can clearly see that the shipping rate has increased by an amount of $20 for the FedEx Express Saver service, ie. $17.99 to $37.99. Similarly, for adjustment (%), you can add a percentage value to the actual shipping rate.

Points to be noted here

  • It is really important to make sure that your customers do not encounter any problems while choosing their shipping service. If you offer the FedEx shipping rates that are either too costly, or they do not find it good, then it might drive them away. Thus, it becomes very crucial to make sure that the shipping options provided are favorable to them as well.
  • Also, even if you enable all the shipping services, they might be able to see only a few of the services on the Shopify checkout page. This happens because of the location of the customer’s address is not serviceable using some of the FedEx shipping services. To put it simply, these locations do not qualify for the particular FedEx service. Here is an example:.
  • Under the “Rates” tab, you can see that all the services available in the Shopify FedEx app are enabled.

FedEx rates service

FedEx rates at checkout

At the checkout page, you can see that only a few FedEx services are available for the particular address.

Conclusion

The Shopify FedEx app fetches the shipping rates directly from the FedEx servers and provides live rates to the customers on the checkout page. It also helps in generating FedEx shipping label, shipment tracking, and much more.  We hope this article would help you to understand the working of FedEx shipping rates in your Shopify stores, and how the Shopify FedEx app can be used to understand the FedEx rates.

If you have any queries, please do contact us. We would be able to help you resolve any issues.

Last Updated On August 19, 2020