Setting Up Shopify FedEx App on your Shopify Store

This guide explains how to set up the Shopify FedEx App to get live/real-time shipping estimates, print labels, and enable tracking on your Shopify store. To know more about the features of the FedEx shipping App, with rates, labels, and tracking, kindly visit Shopify FedEx App page.

About the Shopify FedEx App

The Shopify FedEx App with rates, labels, and tracking helps the store owners in three main fields of the shipping process:

  • Automating FedEx domestic, international, and freight shipping rates, including negotiated rates for your account, directly on the checkout page.
  • Generating FedEx shipping labels directly from your Shopify store is now possible with just a single click.
  • Generate and update FedEx tracking numbers automatically for each order & provide shipment tracking details to your customers via email.

Setting up Shopify FedEx App

Before setting up the app, you have to install and activate the Shopify FedEx app perfectly. To know more about this process, visit the installation and activation page.

After the activation of the app, it will directly show the home page which contains the information on the “Labels generated”. Before getting into the label generation, we need to know the different elements of the Shopify FedEx App.

  • Shipping
    This section contains all the shipping labels generated and the pending orders.
  • Pickups
    This section contains the pickup history of all the orders. You can view all the pickups that have been scheduled.
  • Settings
    This section contains all the options to set up the FedEx App, including the FedEx account, shipping services, shipping label, and much more.
  • FAQ
    This section shows the Frequently Asked Questions regarding FedEx rates, tracking and labels app.
  • Help
    This section shows the help documents for FedEx rates, tracking, and labels app.

Settings

Under “Settings” you can find different options:

  • Account
    Account settings contain the FedEx account details that you gave while activating the application. You can make necessary changes in the account details and save it.

  • Label
    Label settings contain the information on the “Size of the label” and the “Image type”. You can select the type of label from the drop-down list and choose the Shipping Label Type from the following options:

    1. PNG
    2. PDF
    3. DPL
    4. ZPLII
    5. EPL2

  • Auto Settings

    In the Auto settings, you can see three options:

    • Use Customer Selected Rates (If Available)
      Here, you can enable the option for label generation based on customer selected rates. This means that at the checkout page, when the live rates are shown, the customer can select their preferred rate and the label will be generated based on this.
    • Rates Selection Strategy (If Customer Selection Is Unavailable)
      In case the customer selected service is not available for shipping, ie. if you disable the checkbox, the cheapest rates will be automatically selected from the checkout.
    • Default Weight for Products (gm)
      Since Shopify doesn’t provide an option for defining the products based on their weight, there is an extra feature in this application by which you can define a product based on its weight.

  • Rates

    This page shows all the services of FedEx which are available. The display name of each service can be edited from this page. Also, you can enable or disable the services according to your preference.

           Adjustment Value: This is a fixed extra amount that the store owner can add along with the actual shipping rate.

           Adjustment (%): This is a percentage (%) addition along with the actual shipping cost by the store owner.

This is the FedEx shipping rate for shipping a product to the postcode “560001” without adding any “Adjustment value or percentage ”. Now if an “Adjustment %” of 10 is added to the FedEx Standard Overnight Service, then the total shipping rate will increase by 10 percent.

 

 

So, you can see that the FedEx Standard overnight rate has increased by 10 percent of the actual value, ie. the rate has increased from Rs. 823.5 to Rs.906.

  • Packaging

    This includes the settings related to the package used for shipping.

    • Packing Method – Select this method if you want to pack the products based on their weight. This will allow you to pack multiple products in one package.
    • Max Weight – You can set the maximum weight up to which all the products can be packed in one package. If the weight of the products exceeds this weight, the remaining products will be packed into another package.
    • Weight Unit – Choose from the given units of weights and dimensions.

  • Pickup
    This includes the pickup related settings for your store.

  1. Pickup Start Time – Indicates the time after which FedEx can provide pickup for the packages.
  2. Company Close Time – Indicates the time after which FedEx cannot provide pickup for the packages.
  3. Pickup Service – Here, you have to choose from various FedEx pickup services based on your FedEx account.
  4. Pickup Address – You have to set the address of the store/warehouse from where FedEx can pick up your packages.
  • Address

    This section shows the ship from address for calculating the rates, as well as generating the shipping labels. Since Shopify offers multiple locations for the store, all the stores that are added in your Shopify account will be displayed under this section.

 

How to Use FedEx Rates, Labels and Tracking App on your Store?

The FedEx rates, labels, and tracking app can be used to automate FedEx shipping rates and display them on the checkout page, generate FedEx shipping labels directly from your Shopify store, generate and update FedEx tracking numbers automatically for each order, and provide shipment tracking details to your customers.

How to show live FedEx rates on the checkout page?

For showing the live rates on the checkout page, follow these steps:

Step 1: Configure your FedEx account using the FedEx credentials that you have received.

Step 2: Make sure that the address of your store is made as the default address.

Step 3: Add a product to the cart and checkout. You will be able to see the live FedEx rates at the checkout page.

How to Generate the FedEx Shipping Label for a Single Order in Manual Mode?

In order to generate the FedEx shipping label for a single order, using the Manual Mode, follow the steps below:

Step 1: Go to the Order section and go to the “details” of the order for which you want to generate the FedEx shipping label.

Step 2: Click on More Actions and click on Generate Labels to manually generate FedEx shipping labels for the selected order.

Now, the page will get redirected to the label generation page.

  • Select the proper From Address for the FedEx label. For stores with a single location, there will be only one address available.
  • The packages will be already generated based on the Packaging Method created in the app settings.

You can Add or Edit the package according to your choice.

 

  • If the customer has selected a rate from the checkout page, it will be displayed on the rates section of the order details. Click Refresh to get new rates based on customer selection.
  • Click Generate to generate the label for the particular order.

How to Generate FedEx Shipping Label in Automatic Mode?

In order to generate the FedEx shipping label for a single order, using the Automatic Mode, follow the steps below:

Step 1: Go to the Orders section.

Step 2: Select the order for which you want to generate the FedEx shipping label.

Step 3: Click on Actions and then click on Auto-Generate Labels to generate FedEx shipping labels for the selected order.

In order to generate the FedEx shipping labels for multiple orders in a single click, follow the steps below:

Step 1: Go to the Orders under the dashboard of your store.

Step 2: Select all the orders for which you want the FedEx shipping labels and click on Actions.

Step 3: Click on Auto-Generate Labels to generate FedEx shipping labels for all the selected orders.

This will redirect you to the “Label Generation” page which will have the options to download the label, track the order, and cancel the order.

Click on Download Label. A sample label is shown below.

How to Cancel the FedEx Shipping Label that is Generated?

In order to cancel the FedEx shipping label that you have created, follow the steps below:

Step 1: Go to the Shipping section in FedEx rates, labels, and tracking app. Here, a list of orders will be displayed for which labels have been generated.

Step 2: Click on Cancel Label for the order for which you want to cancel the shipment.

You can see that the canceled label appears in another section and there is an option to create a new label for the canceled order.

How to Request for FedEx Pickup, Directly from your Shopify Store?

In order to request the FedEx  Pickup for your orders, directly from your Shopify store, follow the steps below:

Step 1: Go to the Shipping section in FedEx rates, labels, and tracking app. Here, you will see a list of orders for which shipping labels have been generated.

Step 2: Select the orders for which you want to request the FedEx pickup.

Step 3: Click on Request Pickup to initiate the request for FedEx pickup.

The page will be redirected to the pickup status page.

Conclusion

Hence, these are the settings of the FedEx rates, labels, and tracking app and how you can use the app based on your shipping requirements. To know more about the FedEx rates, labels, and tracking app, visit Shopify FedEx App.

In case you face any issues or have any questions regarding the application, please contact us and we will help you resolve any issues.

Last Updated On April 05, 2019