FedEx Home Delivery for Residential Addresses

In this article, we will explain how you can use the FedEx Home Delivery shipping service for your residential addresses when using the WooCommerce Shipping Plugin for FedEx with Print Label.

FedEx is an amazing shipping service that delivers packages to almost all types of addresses. It uses FedEx Ground for commercial shipments and FedEx Home Delivery for residential ones. Our WooCommerce FedEx Shipping plugin allows store owners to do the same. Users can easily use the options in our plugin in order to change between the two types of addresses. However, many store owners find it difficult to use it according to their needs.

Here is one of our customers who had a similar problem. Let us check it out.

We have checked “Default to residential delivery” as most of our customers are residential. However, we do often sell to commercial customers and many of them are getting confused as the ground option only shows “FedEx Ground Home Delivery.” Many of our commercial customers are forced to choose the FedEx 3 day option as they are concerned the Home delivery option won’t deliver to them since they are a business.

  • Is there a way to overwrite the shown text to just say “FedEx ground” to avoid this confusion?
  • We can still ship “home delivery” to our residential customers.
Amy

To show the FedEx Home Delivery in the checkout, enable the “Ground Home Delivery” as shown below:


enable fedex home delivery checkbox within the WooCommerce FedEx plugin

Now, as soon as the customer enters a residential address, the FedEx Home Delivery rate will be visible at the checkout as shown below:


fedex home delivery rate at the checkout

Here, have a look at the sample shipping label:


ph_img_fedex_home_delivery_shipping_label

If you are shipping to commercial addresses enable “FedEx Ground” as shown below:


enable fedex ground checkbox within the WooCommerce FedEx plugin

If the customer enters a commercial address new order is received from a commercial address, the FedEx Ground rate will be visible at the checkout as shown below:


fedex ground shipping label

Here, have a look at the sample shipping label:


fedex ground shipping label

We hope this solves your issue with FedEx Home Delivery. Do let us know in the comment section below if have any doubts. For further assistance, you can contact our customer support.