How WooCommerce Shipment Tracking Pro improves customer experience?

Tracking your shipments has become an important aspect of online shopping. What eCommerce stores are looking for is to automatically notify customers about their orders as soon as it is shipped, until it reaches their door-step. This way customers no longer have to keep checking up with the store owners about the tracking status of their orders. WooCommerce Shipment Tracking Pro is the perfect WooCommerce shipping solution that does exactly this. This simple yet powerful WordPress plugin simplifies shipment tracking on your WooCommerce store and makes it easy for your customers to track their orders.

Let us check out how WooCommerce Shipment Tracking Pro makes it easier for customers to know the whereabouts of their shipment in the following 5 ways.


Shipment tracking details are sent to the customers via WooCommerce Order Completion Email

Post shipping, once the WooCommerce orders are marked as Completed, the plugin sends the shipment tracking details to the customers via the WooCommerce Order Completion Email, as shown below.


4.Send-shipment-tracking2

Customers can click the tracking ID and track their order on the tracking page within your WooCommerce store, without any hassle.

Customers can view shipment tracking status on the tracking page

WooCommerce Shipment Tracking Pro allows you to create a dedicated tracking page within your WooCommerce store. The customers can visit this page, enter their order details, and view the tracking status of their orders, as shown below.


Reference
For more details on how to add the tracking page to your WooCommerce store, please refer – How to add tracking page within your WooCommerce store using WooCommerce Shipment Tracking Pro?

5.Create-a-tracking3

Using this page, the plugin makes sure that your customers are not required to visit any third-party tracking page to view the shipment tracking status of their shipment.


Note
Live Tracking status of WooCommerce orders will be displayed incase of the following shipping carriers ONLY if the API credentials are configured.

* UPS
* FedEx
* USPS
* Delhivery
* DHL Express
* Blue Dart
* Canada Post
* Australia Post

Customers can log in and view shipment tracking status on My Account > Orders page

With WooCommerce Shipment Tracking Pro, the customers can also view the tracking details of their orders if they are already logged in to your WooCommerce store.

They can visit the My Account > Orders page, and view the tracking details, as shown below.


3.Display-shipment-tracking2

Note
Live Tracking status of WooCommerce orders will be displayed incase of the following shipping carriers ONLY if the API credentials are configured.

* UPS
* FedEx
* USPS
* Delhivery
* DHL Express
* Blue Dart
* Canada Post
* Australia Post

Email notifications are sent to the customers on every shipment tracking status update by the carrier

One of the best features of the WooCommerce Shipment Tracking Pro is that the plugin notifies the customers via email notifications as soon as the shipping carriers update the tracking status of the shipment.

The plugin will send email notifications to the customers on the following shipment tracking status updates.

  • In transit
  • Our for delivery
  • Delivered

Note
Email notifications based on live tracking status updates will be sent incase of the following shipping carriers ONLY if the API credentials are configured.

* UPS
* FedEx
* USPS
* Delhivery
* DHL Express
* Blue Dart
* Canada Post
* Australia Post

Here is a sample email sent to the customers on the shipment tracking status update.


6.Notify-customers3

6.Notify-customers2

Reference
For more details on how to setup and send the email for live tracking status updates, please refer – How to send email notifications to customers on every tracking status update?

WooCommerce store owners can view the shipment tracking details and follow up to avoid delivery delays

With WooCommerce Shipment Tracking Pro, the WooCommerce store owners can also view the tracking details for all their orders by visiting the WooCommerce > Orders page, as shown below.


10.A-quick-overview

This functionality allows store owners to easily keep track of their shipments and even follow up in case there is a delay in delivery.

Besides, once the shipment is delivered, the plugin automatically marks the respective WooCommerce orders as Delivered, so that the store owners can focus on the remaining orders.


Note
Live tracking status updates will be displayed on WooCommerce Orders page incase of the following shipping carriers ONLY if the API credentials are configured.

* UPS
* FedEx
* USPS
* Delhivery
* DHL Express
* Blue Dart
* Canada Post
* Australia Post

Last Updated On May 27, 2020