FedEx Hold at Location at Shopify Checkout

fedex hal

FedEx Hold at Location is an alternative delivery option that allows shipments to be kept at a local FedEx location instead of being delivered to residential addresses. This is an ideal option for customers who are not present at home to receive their packages & do not want to risk losing them by leaving them unattended at the door.



Provide FedEx Hold at location for your customers, in your Shopify store using:

  1. PH Ship, Rate, and Track app
  2. PH MultiCarrier Shipping Label app

On This Page


FedEx Hold at Location with PH Ship, Rate and Track

Adding PluginHive Drop Locations App to Your Shopify Store

To enable FedEx Hold At Location in the PH Ship, Rate and Track app follow these steps:

  • First, install the app if you have not installed it yet in your Shopify store.
shopify fedex app

Refer to the below article to install the Shopify Ship, Rate and Track for FedEx App:

Installation & Activation of Shopify Ship, Rate, and Track for FedEx


  • Now customize your cart page by heading over to Sales Channels → Online Store → Themes and click on Customize as shown in the below image:
shopify themes

  • Now the page will open as shown in the below image. Next, click on the Catalog.
shopify catalog

  • The Catalog page will open as shown below:
shopify products

  • Select any product and click on Add to Cart as shown below:
shopify add to cart

  • To edit the cart page click on the Cart icon as shown:
shopify cart

  • On your left panel, you can find the Cart section. Goto Subtotal → Add Block → Apps and click on PluginHive Drop Locations as shown below:
fedex drop location

  • Now the PluginHive Drop Locations app is added to your cart page.
  • Drag your PluginHive Drop Locations app above the Checkout Button block for a better customer experience as shown below:
fedex drop location

  • Click on Save as shown in the below image:
save shopify theme

  • Now at the cart page, your customers can select their preferred drop location by entering their Country and Postal Code as shown below:
fedex hold at location

  • The selected FedEx drop location will get added in the box as shown:
fedex hold at location

  • Once the order is successfully placed, visit your store orders page and select your orders for generating labels.
  • For printing labels, you have two options,
    • Print Hold at Location Shipping Labels Through Bulk Label Generation
    • Print Hold at Location Shipping Labels Through Single Label Generation

To print the FedEx shipping labels for more than one order, follow the steps below:

  • Go to the Shopify Order details page.
  • Select the order for which you want to generate a FedEx shipping label. 
  • Under More Actions, click on Auto-Generate Labels, as shown below:
shopify orders

  • This will redirect you to the Shipping section.
  • Under the Label Generated section, print FedEx shipping labels for the selected orders by clicking on the Print Documents option as shown below:
print documents

If you sell multiple products and want to cross-check or change the drop location or want to set up a few more options before printing the shipping labels go with the single label generation process.

To print the FedEx shipping labels through the single label generation process, follow the steps below:

  • Go to the Shopify Order details page.
  • Select the order for which you want to generate a FedEx shipping label. 
  • Under More actions, click on Generate Label to manually generate FedEx shipping labels for the selected order as shown below:
shopify orders

Note:

To print error-free labels, it is recommended not to edit the Additional Details section in your Shopify Order Summary page.


  • To check or change the Hold At Location address on the single label generation page, click on the Pencil Icon near the Hold At Location as shown below:
fedex hold location point

  • Select the preferred address under Choose Hold at Location Point as shown below:
fedex hold location point

  • Now, click on Generate Package to generate the packages as shown below:
fedex package

  • To get the FedEx shipping rates, click Get Shipping Rates as shown below:
get fedex rates

  • Select the shipping service as per your requirements and click on Generate Label as shown below:
fedex shipping rates

  • The label will be generated as shown below:
shopify fedex app

  • Here have a look at your FedEx HAL label: 
fedex hal label

If you face any issues or have any queries about adding the PluginHive Drop Locations app, feel free to contact our support.


FedEx Hold at Location With PH Multi Carrier Shipping Label App

Adding Pick-up Locations App to Your Shopify Store

To enable FedEx Pick-up Location in the PH Multi Carrier Shipping Label app follow these steps:

  • First, install the app if you have not installed it yet in your Shopify store.
shopify multi carrier app

Refer to the below article to install the PH Multicarrier Shaipping Label App:

Installation and Activation of the Shopify Multi Carrier Shipping Label App


  • Integrate your FedEx account to the app.
  • Navigate to More Action → Settings → Carrier and select the FedEx carrier display name as shown below:
shopify multi carrier app

  • Under the Other Details section, enable the FedEx Hold at Location as shown below:
fedex hold at location

Refer to the below article for FedEx Account Integration:

How to configure carrier account in the Shopify Multi Carrier Shipping Label app?


  • Now customize your cart page by navigating to Sales Channels → Online Store → Themes and click on Customize as shown in the below image:
shopify themes

  • Now the page will open as shown in the below image. Next, click on the Catalog.
shopify catalog

  • The Catalog page will open as shown below:
shopify products

  • Select any product and click on Add to Cart as shown below:
shopify add to cart

  • To edit the cart page click on the cart icon as shown:
shopify cart

  • On your left panel, you can find the Cart section. Goto Subtotal → Add Block → Apps and click on Pick-up Locations as shown below:
fedex pickup location

  • The Pick-up Locations app is added to your Shopify store.
fedex pick-up locations

  • Now navigate to the Pick-up Locations, you will get a list of carriers that support pickup locations by the PH MultiCarrier Shipping Label App.
  • Select the FedEx as shown below:
carrier pick-up locations

  • Drag your Pick-up Locations app above the Checkout Button block for a better customer experience as shown below:
fedex pick-up location

  • Click on Save as shown in the below image:
save shopify theme

  • Now at the Shopify checkout, your customers can select their preferred FedEx Hold at Location by entering their Country and Postal Code as shown below:
fedex pickup location

  • The selected FedEx Location will get added in the box as shown below:
fedex drop location

Printing FedEx Hold at Location Shipping Labels

  • Now, once your customer places an order, visit the app’s Orders page.
  • Click on the Order Number. Under Local Pickup Location Details you can see the selected FedEx service point on the Order Details Page, as shown below:
fedex local pickup details

  • Select the order/s and click on Generate Label to print your FedEx shipping label as shown below:
generate fedex label

  • Select the order/s and click on Print Documents to print your shipping labels as shown below:
fedex print documents

  • Here have a look at your FedEx Shipping Label with the Service Point:
fedex label

If you face any issues or have any queries about adding the Pick-up Locations app, feel free to contact our support.