FedEx Hold at Location at Shopify Checkout

FedEx Hold at Location is an alternative delivery option that allows shipments to be kept at a local FedEx location instead of being delivered to residential addresses. This is an ideal option for customers who are not present at home to receive their packages & do not want to risk losing them by leaving them unattended at the door.

Provide FedEx Hold at location for your customers, in your Shopify store using:

1. PH Ship, Rate and Track app
2. PH MultiCarrier Shipping Label app

FedEx Hold at Location with PH Ship, Rate and Track

To enable FedEx Hold At Location in the PH Ship, Rate and Track app follow these steps:

• First, install the app if you have not installed it yet in your Shopify store. 

• Now customize your cart page by heading over to Sales Channels then Online Store and finally Customize. Refer to the image below:

• Now the page will open as shown below. Next, click on the Catalog:

• Click on Add to Cart to add the product for customizing:

• To edit the cart page click on the cart icon as shown:

• Select PluginHive Drop Locations under Add block

• The Drop Location box has been added to your cart page. Now save it and check how your cart page will look and work for your customers

• Now at the cart page, your customers can select their preferred drop location by entering their Country and Postal Code as shown below:

• The selected FedEx drop location will get added in the box as shown:

• Once the order is successfully placed, visit your store orders page and select your order/s for generating labels. For printing labels, you have two options, either you can:
  
  1. Multiple Hold at Location shipping labels for Shopify orders in a click
  
  In order to print the FedEx shipping labels for more than one order, visit the Orders section and select all the orders. Click on Auto-Generate Labels to generate FedEx shipping labels for all the selected orders, as shown below:

2. Review and Print FedEx HAL shipping labels 

If you sell multiple products and want to cross-check or change the drop location or want to set up a few more options before printing the shipping labels.

• Go to the Shopify Order details page
• Select the order for which you want to generate a FedEx shipping label.
• Under More actions, click on Generate Label to manually generate FedEx shipping labels for the selected order.

• Once you are on the manual label generation page & want to check or change the hold at the location address, select the preferred address under Choose Hold at Location Point as shown below:

• If you want to ship with a different FedEx Service, choose the required from the list under Select Rates as shown below:

• Now print your shipping labels by clicking on Print Documents

Here have a look at your FedEx HAL label: 

FedEx Hold at Location with PH MultiCarrier Shipping Label app

To enable FedEx Hold At Location in the PH MultiCarrier Shipping Label app follow these steps:

• First, install the app if you have not installed it yet in your Shopify store. 

• Integrate your FedEx account, scroll down, and enable the FedEx Hold at Location in the Carrier’s Other Details section as shown below:

• Next, customize your cart page by heading over to Sales Channels then Online Store and finally Customize. Refer to the image below:

• Now the page will open as shown below. Next, click on the Catalog:

• Click on Add to Cart to add the product for customizing:

• To edit the cart page click on the cart icon as shown:

• Add the Pickup locations under Add block. Select Pick-up Locations 

• Now we get a list of carriers that support pickup location by the PH MultiCarrier Shipping Label App at the top right corner. Select FedEx and Save:

• Now at the Shopify checkout, your customers can select their preferred FedEx Hold at Location by entering their Country and Postal Code as shown below:

• The selected FedEx Location will get added in the box as shown below:

• Now, once your customer places an order, visit the app’s Orders page. Click on the Order Number. Under Local Pickup Location Details you can see the selected FedEx service point on the Order Details Page, as shown:

12. Select the order/s and click on Generate Label to print your FedEx shipping label:

13. Finally print your shipping labels by clicking on Print Documents:

Here have a look at your FedEx Shipping Label with the Service Point:

If you have any issues or concerns about installing the app, please contact our support.