Enable Delivery Signature for WooCommerce Shipments with UPS

In the world of e-commerce, Online retailers take delivery seriously. But some products require an additional level of confirmation, such as age-restricted items, high-value goods, or shipments with specific time-sensitive requirements. In such cases, enabling a delivery signature for WooCommerce orders ensures that your package reaches the right person at the right time.

In this article, you’ll learn how to enable and configure delivery signature options using the WooCommerce UPS Shipping Plugin to ensure secure and verified deliveries for your online store.

Overview Of WooCommerce UPS Shipping Plugin

WooCommerce UPS Shipping Plugin is the best UPS shipping solution that has the capability to automate the whole shipping process. This plugin offers WooCommerce store owners real-time UPS  shipping rates for domestic as well as international shipments. Besides, the plugin offers advanced features such as bulk shipping label creation, shipment tracking across the globe, the ability to adjust shipping rates, etc.

Now, since you are well aware of the plugin and the features it provides, let us check out one of the business scenarios where you might need additional confirmation regarding the delivery of the product.

Live Scenario

Samantha is the owner of an online Wine Shop based in Los Angeles, California. She sells wine bottles across the US. However, recently, Samantha has come across an issue with her deliveries.

According to her, “Hello, We are selling Wine and mostly we require a mechanism to confirm the delivery at the customer’s address. What we need is a way that can allow us to have some sort of confirmation of the signature of the person that is receiving the delivery of wine. It would be best if we could have the option to get an ID to check whether the person is an adult or not. In our field of business that is an absolute must. Any help would be greatly appreciated. Thank you.“

Now, let us see how the WooCommerce UPS Shipping plugin can help Samantha set up a delivery confirmation for her products.

UPS Delivery Confirmation Options

UPS is one of the best delivery fulfillment companies in the world. And the reason is their shipping services and the way they ship their products. Both domestically and internationally, UPS is well known for its speedy deliveries. However, apart from all this, USP also makes sure that the deliveries are not misplaced, and there must be a check on who is receiving the products. Here are the delivery confirmation options provided by UPS.

• Confirmation Not Required: Using this option, no specific delivery confirmation will be selected. In other words, UPS will not send any notification of the delivery. If you require it, you would have to check online to get an idea about the delivery. You can select this option if you do not require UPS to send any dedicated notification for delivery.
  
• Confirmation Required: By selecting this option, UPS will send an Email to the store owners regarding the delivery. It will contain all the details regarding the delivery, including the date and time of delivery. All these details are also available online at UPS.
  
• Confirmation With Signature: If you select this option, the person who is receiving the order at the customer’s end will have to provide either a signature or an electronic acknowledgment of receipt. The same will be provided to you with the electronic receipt and will be available online too.
  
• Confirmation with Adult Signature: This option lets you enable the Adult Signature confirmation. Once this is enabled, the recipient will have to provide the signature or an electronic acknowledgment of the receipt. It is worth noticing that the age of the recipient must be above 21 years of age.

If you require any additional information regarding official UPS delivery confirmation options, please visit the UPS official website.

Delivery Confirmation using the WooCommerce UPS Shipping plugin

When it comes to delivery confirmation options, the WooCommerce UPS Shipping plugin does it all.

Simply choose the signature type in the plugin settings as per your business requirements, and it will apply to all products in your store.

The plugin also offers delivery confirmation on the product level, where you need to set it from the product page individually. The image below shows the delivery options offered by the plugin at the product level.

Samantha’s Issue Resolved

As discussed in the above section, the  WooCommerce UPS Shipping plugin will provide different delivery confirmation options. However, in the case of Samantha, she requires only delivery confirmation with an adult signature as she will be shipping wine. So, what she can do is select the option for Confirmation with Adult Signature for all her products on the edit products page. As soon as she selects the option, whenever the customer buys wine, the plugin will send the request to UPS that the shipment requires a delivery confirmation with an adult signature.

The image below shows the request sent by the plugin on the cart page. You can check this by enabling the Debug Mode and checking the UPS Request. 

Once the order is placed and the label is generated, the signature option you selected will appear on the label. Below is a sample label showing the ‘Adult Signature Required‘ option.

Summary

Now you can easily ensure your products reach the right hands. By choosing to enable UPS delivery signature with the WooCommerce UPS Shipping Plugin, store owners can rest assured their shipments are securely delivered.

If you need any help setting up UPS shipping on your WooCommerce store, feel free to contact PluginHive Customer Support. We would be more than happy to help.