Enable Delivery Signature for WooCommerce Shipments with UPS

In this article, we will discuss the WooCommerce UPS Shipping plugin and how using this plugin you can select various options to confirm the delivery of your products.

Online stores pay a great deal of attention when it comes to delivering products to their customers. However, in some special cases, they need to take special care while shipping. Especially, when there are products with some conditions based on their usage or even the time of delivery. Let’s see how you can make sure to confirm the delivery when sending shipments across the globe.

WooCommerce UPS Shipping Plugin

WooCommerce UPS Shipping Plugin is the best UPS shipping solution that has the capability to automate the whole shipping process. This plugin offers WooComerce store owners real-time UPS  shipping rates for domestic as well as international shipments. Besides, the plugin offers advanced features such as bulk shipping label creation, shipment tracking across the globe, the ability to adjust shipping rates, etc.

Now since you are well aware of the plugin and the features it provides, let us check out one of the business scenarios where you might need additional confirmation regarding the delivery of the product.

Live Scenario

Samantha is the order of an online Wine Shop based in Los Angeles, California. She sells wine bottles across the US. However, recently Samantha has come across an issue with her deliveries.

According to her, “Hello, We are selling Wine and mostly we require a mechanism to confirm the delivery at the customer’s address. What we need is a way that can allow us to have some sort of confirmation of the signature of the person that is receiving the delivery of wine. It would be best if we could have the option to get an ID to check whether the person is an adult or not. In our field of business that is an absolute must. Any help would be greatly appreciated. Thank you.

Now, let us see how the WooCommerce UPS Shipping plugin can help Samantha set up a delivery confirmation for her products.

UPS Delivery Confirmation Options

UPS is one of the best delivery fulfillment companies in the world. And the reason being their shipping services and the way they ship their products. Both domestically and internationally, UPS is well known for its speedy deliveries. However, apart from all this, USP also makes sure that the deliveries are not misplaced and there must be a check on who is receiving the products. Here are the delivery confirmation options provided by UPS.

  • Delivery Confirmation
    UPS will send you a mail as soon as the shipment is delivered. Note: Similar information is available when you track your package online.
  • Signature Required
    UPS will obtain the recipient’s signature or another electronic acknowledgment of receipt from the recipient when this option is selected. It will also provide you with a printed copy of the same. You may also view the recipient’s signature or electronic acknowledgment of receipt online.
  • Adult Signature Required
    UPS will obtain the adult recipient’s signature and provide you with a printed copy. Adult recipients must be at least 21 years of age. You may also view the adult recipient’s signature online.

If you require any additional information regarding official UPS delivery confirmation options, please visit the UPS official website.

Delivery Confirmation using the WooCommerce UPS Shipping plugin

When it comes to delivery confirmation options, the WooCommerce UPS Shipping plugin does it all. The plugin offers delivery confirmation on the product level. In other words, if you want to provide a delivery confirmation option, you need to set it from the product page individually. The image below shows the delivery options offered by the plugin.

signature option for UPS

The delivery options shown in the image will offer the following functionality to the store owners.

  • Confirmation Not Required
    Using this option, no specific delivery confirmation will be selected. In other words, UPS will not send any notification of the delivery. If you require, you would have to check online to get an idea about the delivery. You can select this option if you do not require UPS to send any dedicated notification for delivery.
  • Confirmation Required
    By selecting this option, UPS will send an Email to the store owners regarding the delivery. It will contain all the details regarding the delivery including the date and time of delivery. All these details are also available online at UPS.
  • Confirmation With Signature
    If you select this option, the person who is receiving the order at the customer’s end will have to provide with either a signature or an electronic acknowledgment of receipt. The same will be provided to you with the electronic receipt and will be available online too.
  • Confirmation with Adult Signature
    This option lets you enable the Adult Signature confirmation. Once this is enabled, the recipient will have to provide the signature or an electronic acknowledgment of the receipt. It is worth noticing the age of the recipient must be above 21 years of age.

Samantha’s Issue Resolved

As discussed in the above section, the WooCommerce UPS Shipping plugin will provide different delivery confirmation options. However, in the case of Samantha, she requires only delivery confirmation with an adult signature as she will be shipping wine. So, what she can do is select the option for Confirmation with Adult Signature for all her products on the edit products page. As soon as she selects the option, whenever the customer buys wine, the plugin will send the request to UPS that the shipment requires a delivery confirmation with an adult signature. The image below shows the request sent by the plugin on the cart page.

UPS request

You can even check this by enabling the Debug Mode and checking the UPS Request. It will display whether the delivery confirmation is enabled or not. And it will also display the confirmation type selected for the package.


Now you can easily make sure their products are getting delivered to the right hands or not. With the help of UPS Delivery Confirmation options and WooCommerce UPS Shipping Plugin, store owners can be relaxed about the delivery of their products. Also, some products require handling only by adults, so it will act as an extra measure to assure the delivery of the products across the globe.

If you need any help setting up UPS shipping on your WooCommerce store, feel free to Contact PluginHive Customer Support. We would be more than happy to help.

Good luck!