Search Knowledge Base by Keyword

How to Configure the Shipping Rates in WooCommerce Multi-Carrier Shipping Plugin

The Multi-Carrier Shipping plugin is the best solution for the store owners looking to offer multiple shipping services to their customers. The plugin offers a great control over the returned shipping rates and services from the respective shipping APIs. It lets you configure the shipping rates by either increasing or decreasing the API returned shipping rates. You can also decide how the products will be packed into the boxes. Moreover, if the order does not meet the shipping rules then customers will have to pay the pre-defined fallback rate. But despite all the features many of our users find it difficult to set up the plugin on their WooCommerce.

Although the rule table of the plugin might seem complex, it is actually quite easy to set up. All you need is to understand is the working of the plugin. Thereafter, you will be able to configure the shipping rules in the plugin settings. We have created this article with the similar intent and to make yourself comfortable with the plugin. We will cover some of the most demanding business scenarios that can be quite helpful for the store owners.

First, we shall begin with the most common business requirement, that is, how to increase or decrease the returned shipping rates.

Adjusting the value of the shipping rates

Many shop owners are not happy with the shipping rates shown by the shipping carriers. They feel that the rates are either too costly or are cheaper than their assumption. As you can see in the screenshot of the settings page given below, the Rule Table contains a column called Cost(Flat Rate).

 

In this column, you can add the amount by which the shipping rate should increase or decrease. If you want to cut down the price of the shipping cost then you would have to write ‘-‘ followed by the amount value. For example, if you wish to decrease the shipping cost by $10 then you need to write ‘-10’ in the column as shown in the image above. Have a look at the video displayed below.

You can notice that when the first item goes into the Cart, the returned shipping cost is $74.92. When we go to the Multi-Carrier settings page and then define the discount the price goes down to $64.92. This way a store owner can give any value in order to increase or decrease the shipping cost.

In the latter part of the video, we had added $20 to another product in order to increase the shipping cost. Then the shipping rate equals the sum of the shipping cost, the total discount, and the added value as well. After the above steps, the final shipping value turned out to be $166.38.

Setting up Flat Rate for a particular product category

Store owners can charge every customer the same rate for the shipping, regardless of what he or she orders. It is an attractive way for the store owners who do not want to offer Free shipping. Moreover, it is less complicated than defining the weight and dimensions for all the products. For example, if you are selling something quite small like a coupon or a sticker, then offering a Flat rate would be a better idea.

In the Multi-Carrier shipping plugin, the shop owner can easily set up Flat rate for certain products. You just need to define the correct shipping class of the items in the Rule Table. In the image shown below, you would find that you can define the Flat rate under the Cost Shipping Section option.

 

In our example, we are providing a $30 flat rate for the products under the T-Shirts category. When an item under this product category is selected then the Cart/Checkout page will show the Flat Rate option. However, when there is a non-flat rate item along with the above item in the Cart then the scenario changes. Since both the products belong to the same Method Group, the total shipping cost would come as the sum of both.

Consider the following image that shows the Cart page containing two products.

 

As you can see, the product ‘Some Name’ is a Flat rate product while the other one has a FedEx returned rate. You can check the actual rate by enabling the Debug mode in the plugins settings page. Refer the following snapshot of the FedEx Response containing the actual shipping rates, that is $61.71.

 

Thus, the total shipping cost of the multiple products is $91.71( $61.71+$30).

Setting up the Fallback shipping rates

Defining a Fallback shipping rate is necessary if a rule does not apply to a certain product. This way the customer will end up paying a pre-defined amount based on their purchase. You can define the Fallback shipping rate based on either per quantity or per weight.

Let us take an example to understand this in a better way. Consider that you have a product that does not belong to any shipping class and the Fallback Rate On is set as Per Unit Weight. You can refer to the following images.

 

As you can see that the Fallback rate is defined as $100. The Fallback Rate On option is set as Per Unit Weight, then the rate will be multiplied by the unit weight of the item. Let us take the example of the product ‘Some Name’ and the Product data page is shown below. And you can see that there is no shipping class assigned to this particular product.

 

Now, if this product comes into the Cart Page then the shipping rate will be displayed as $200. You can check out the following image of the Cart page for your reference.

 

If you have not defined the Fallback rate then the Cart page will show the No shipping methods available error. This is a very important feature to have when you are defining the shipping rules only on certain products.

Take away…

The Multi-Carrier shipping plugin is an excellent plugin if you want to show conditional shipping. This plugin gives you quite a lot of control over the shipping methods and how they appear on the Cart page. This article was an attempt to help you understand those features and show you how to use them.

Let us know if have any query regarding this article in the comment section below. If you need any further assistance then feel free to contact our customer support.

Last Updated On September 21, 2018