Locating UPS Access Point for your WooCommerce Shipments

This article covers the need of Access Point service offered by UPS Shipping services and how the store owners can avail this service directly within their store using the WooCommerce UPS Shipping plugin.

While running an online WooCommerce store, you are bound to face many problems. Be it dealing with the customer issues or shipping their orders across the world, such problems are never easy. But there is a specific problem that both customers and the online store owners face. And that problem mainly rises during shipping.

Let’s take the case of Judy to understand clearly the issue that we are going to discuss in this article.

Live Scenario…

Judy owns an online Art Gallery, based in California, U.S.A. Being a small business she currently ships across the country. Hence she has chosen UPS Shipping to help her deliver shipments to her customers. She uses shipping methods like Next Day Air, 2nd Day Air, 3 Day Select, etc. as she wants a faster delivery for her customers.

But it wasn’t long before she started facing issues regarding customers opting for refunds because their shipments were not getting delivered on time. On checking, she found that the delivery was on time but the delivery timing and the work hours of most of her customers were clashing. As a result, either customer was not able to receive their packages at the address that they have mentioned, or the UPS drivers were not able to reach customers at their addresses.

What Judy needs is a way her customers can select a nearby location or a store where the package could be delivered based on their preference. Besides, that location would have to be secure and authenticated by UPS itself.

UPS Access Point

The idea behind UPS Access Point is to give store owners an additional option to deliver the shipment especially when they are not comfortable with the delivery timings. Additionally, it also serves as a great option for customers to have a trusted place to take care of their orders.

Here are some of the highlights of the UPS Access Point service:

  • Serves as a convenient option for store owners to deliver on time.
  • Provides customers with an option to collect their orders on their behalf.
  • Has an availability of lockers so that the package remains secure and doesn’t get mixed up with other person’s package.
  • Most of the UPS Access Points are open 24×7.
  • Customers are required to produce a valid ID to collect the package from the Access Point.

After looking at these highlights, there is no doubt that this UPS Service has not left any margin for error when it comes to the shipment security.

Now let us see how WooCommerce UPS Shipping plugin makes it easy for the online store owners and their customers to avail this service.

Locating a nearby Access Point using UPS Shipping plugin

WooCommerce UPS Shipping plugin serves as one of the best shipping solutions for the WooCommerce store owners. And the best part about this plugin is that it provides almost all the UPS Shipping services directly within the online store.

Similar to the UPS Pickups, online store owners can also avail the benefits of UPS Access Point using this plugin. For that, the store owners need to enable the Access Point Locator option from the Advanced Setting of the plugin. Below is the image showing the enabled Access Point Locator option in UPS Shipping plugin settings.

Now as the store owner has enabled this option, let’s see what happens when a customer places his order. Below is the screenshot of the customer’s cart page. As soon as he confirms his order, a new option is enabled on the payment window.

The customer can select any one of the above nearest Access Points based on their preferences. And after selecting the access point they can place their orders successfully.

As you can see in the image below, the shipping address in case of the order is automatically changed from the customer’s address to the address of the UPS Access Point.

Not only that, but this change will also reflect at the back office. The following image shows a similar change that will be shown to the store owner.

The Access Point Locator will only work with the following country, territory, and city while using the Test Environment:

  • United States, Atlanta
  • Canada, Toronto
  • Germany, Neuss
  • Mexico, Mexico City

Now, this was all about locating the nearest UPS Access Point and allowing the shipments to be delivered to the access point instead of the customer’s address. Now let us take a look at how customers can collect their package from these access points.

How to Collect your package from a UPS Access Point..?

Since we already discussed how secure the UPS Access Point service is, collecting the package from there will have the same level of sophistication attached to it.

The package can be easily tracked by UPS Tracking services using the Tracking Number. That tracking number is either sent to the customers automatically or they can contact the store owners for tracking details. And as soon as the package arrives at the UPS Access Point, customers can collect it using the UPS Package Tracking Number.

Since these Access Points are open 24×7, customers can collect the package at any moment. Sometimes the authorized personnel can ask the customers to product valid IDs, such as a driving license or any other document for verification. Other than that it is pretty convenient for customers to collect their package.

So this was all about the UPS Access Point service that not only helps store owners deliver their shipments but also the customers who are not able to collect their orders due to the timing clashes.

If you have any queries regarding the UPS Access Point or regarding the functioning of WooCommerce UPS Shipping plugin, feel free to share your thoughts in the comment section below.

For those who want a great experience while shipping their products to the customers, you can directly purchase it from here.

Last Updated On March 28, 2019

4 thoughts on “Locating UPS Access Point for your WooCommerce Shipments

  1. christophe.n
    Negrel says:


    How to implement the map instead of list of access points? The shipping rates are they enable for the UAP Standard and Saver ? (Service code 14 & 15)

    Best regards

    • Anindo
      Anindo C says:

      Hi Negrel,

      Unfortunately, we do not have maps available for UPS access points. This is an interesting feature which we would surely like to develop in future.
      We do have service code 14 available for shipping rates. However, if UPS API has 15, we can implement that as well. That should not be a problem.

  2. Katarzyna says:


    can I move the location of Access Point selection closer to other shipping options? I would like it to be just above or just below shipping options in checkout. By default it is located at the bottom of billing address fields. The customer may not notice it there.

    Thank you

    • Anindo
      Anindo C says:

      Hi Katarzyna,

      Thanks for reaching out to us.

      The appearance of the shipping methods and other details in the Cart/checkout of your website are completely dependent on the “Theme” that you have selected for your website and the plugin does not have control over it.
      So if you would like to change the appearance format of your Checkout page, you will need to change the “Theme” of your website.

      Hope that helps!
      Let us know if you have any query.

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