Print Shipping Labels With Shopify Australia Post App

In this article, we will explain how to generate Australia Post shipping labels using the PluginHive Australia Post Ship App for single and bulk Shopify orders. You will also learn the process of cancellation of labels and generating return labels.


How to Generate the Australia Post Shipping Label in Manual Mode for a Single Order?

To generate the Australia Post shipping label for an order using the Manual Mode, follow the steps below:

Step 1:

Navigate to the Orders section and click on the order number for which you want to generate the Australia Post shipping label.


Step 2:

Click on More Actions and then on Au Post Generate Label to manually generate Australia Post shipping labels for the selected order.

aupost labels

Step 3:

You will now be directed to the Manual label generation page in the PluginHive Australia Post Ship app. Ensure that the following order details are correct:

  1. From Address: Select the proper ‘From Address’ for the Australia Post label. For the stores with a single location, there will be only one address available.
  2. Package Summary: The packages will be automatically generated based on the Packaging Method created in the app settings. You can Edit or Delete the package according to your choice.
    • Edit: You have the option to choose the type of box and the number of products to be added to the box.
    • Delete: If you want to remove the automatically generated package, you can choose the Delete option and add another package using the Pack option. Similar to the Edit option, you can choose the type of box and the quantity of products to be added to the box.
  3. Special Services 
    • Insurance: You can add Insurance details by clicking on the edit icon near the ‘Insurance package?’ option.
    • Signature: You can get the customer’s signature on delivery by enabling the ‘Request Signature’ option.
  4. International Shipment: Used to classify the type of product(s) while shipping internationally.
  5. Shipping Rates: Under the Shipping Rates, you will be able to see the Australia Post services. You can also view the customer-selected carrier service, along with the Shipping rates, right above.

Step 4:

Once you cross-check all the order details, you can select the service and click on Generate Label to create the shipping label.

generate aupost labels

australia post label

aupost label

Step 5:

Once the label is generated, you can click on Print Documents to print the Australia Post label that is generated. The example shown below is from Australia Post MyPost Business, and the same applies for eParcel and StarTrack.

Australia Post MyPost Business

Here are the sample shipping labels from MyPost Business, eParcel and StarTrack.

australia post labels

How to generate Australia Post Shipping Labels in bulk for Multiple Orders?

The steps outlined in this section apply to Australia Post MyPost Business and can also be followed for eParcel and StarTrack accounts.

To generate Australia Post shipping labels in bulk for your Shopify orders, follow these steps:

  • Navigate to Shopify Orders → Select the orders → Click on More Actions → Au Post Generate Labels, as shown below:
Australia Post shipping labels in bulk

  • This will open the Australia Post app, where shipping labels for all the selected orders are generated together. A batch containing the label details will be displayed in bulk. To print them, simply click Print All.

Note:
Once labels are generated, the corresponding orders are automatically marked as fulfilled in Shopify.

Australia Post app

  • After generation, the app takes you directly to the print page, where you can print shipping labels along with other documents such as the tax invoice and packing slip (if needed).
tax invoice and packing slip

You can also print labels directly from your Shopify Orders page for already-fulfilled orders: 

  • Go to your Shopify Orders → Select the fulfilled orders you want to print labels for Click on More Actions→ choose Au Post Bulk Print Label.
Au Post Bulk Print Label

  • You’ll then be redirected to the Australia Post app, where labels for the selected orders can be printed in bulk.
Australia Post app

Tip:
  • The Au Post Bulk Print Label option is ideal when you have multiple batches of shipping labels ready and want to print them all in one go.

How to Cancel the Generated Australia Post Shipping Labels?

To cancel the Australia Post shipping label that you have generated, follow the steps below:

1. Go to the Shipping section in the PluginHive Australia Post app.

2. Click on the order number for which you want to cancel the label.

3. Click on Cancel Label for the order for which you want to cancel the shipment, as shown below.

cancel label

4. You can see that the cancelled label appears under the Pending section. You can also find an option to Retry or Create a new label for the cancelled order.

cancel labels

Note:
  • Shipment cancellations after label creation are only supported by Australia Post eParcel and StarTrack. MyPost Business does not provide this feature.
  • Australia Post only allows cancellations for orders in Pending status and not once a Manifest has been generated.

How to generate Return labels for fulfilled orders?

To generate the Australia Post return label for the fulfilled orders, follow the steps below:

1. Go to the Shipping section in the PluginHive Australia Post app.

2. Click on the order number for which you want to generate the return label.

3. Navigate to Return Packages and click on Create Return Label.

australia post return labels

4. Select the Current Return Quantity, a Shipment Service for the return shipment and click on Generate Return Label.

generate return labels

5. Once the return label is generated, you can download the return label by clicking on the download option, as shown below.

australia post return label

You can find the orders for which the return labels are generated in the Return section.


Note:
  • Return Shipping is only supported for Australian domestic shipments.
  • Return label generation for fulfilled orders is only supported by Australia Post eParcel and StarTrack. MyPost Business does not provide this feature.
  • Australia Post allows return label generation for label-generated and fulfilled orders only.

Final thoughts on Label Generation using Shopify Australia Post Rates and Labels App

Now you know how to generate Australia Post Shipping labels for a single order and multiple orders using the PluginHive Australia Post Ship app. We also explained how to cancel labels and generate return labels for orders using the app.

This app also helps Shopify merchants to generate a manifest, confirm the order and track shipments. To know more, visit the Shopify Australia Post Shipment Tracking and Scheduling Pickups article.

In case you face any issues or have any questions regarding the app, Contact PluginHive Customer Support and we will help you resolve any issues.